Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 415 442 519
Rank change year-on-year +27 +77 -98
Permanent jobs citing VoIP 614 703 1,001
As % of all permanent jobs advertised in the UK 0.62% 0.70% 0.64%
As % of the Communications & Networking category 4.54% 4.47% 4.77%
Number of salaries quoted 532 507 748
10th Percentile £24,050 £26,250 £25,925
25th Percentile £26,250 £30,000 £31,903
Median annual salary (50th Percentile) £33,500 £39,000 £45,000
Median % change year-on-year -14.10% -13.33% +15.38%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £63,750 £68,750 £77,500
UK excluding London median annual salary £32,500 £39,000 £41,500
% change year-on-year -16.67% -6.02% +18.57%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,516 15,741 20,996
As % of all permanent jobs advertised in the UK 13.62% 15.58% 13.35%
Number of salaries quoted 9,426 8,007 11,698
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £43,750 £45,000 £46,500
% change year-on-year -2.78% -3.23% +3.33%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 10 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +39 573 £32,750 -16.03% 129
UK excluding London +3 517 £32,500 -16.67% 111
Work from Home +29 184 £37,500 -11.76% 53
South East +45 139 £32,500 -28.96% 21
North of England +32 138 £32,000 -17.95% 31
London +35 91 £50,000 +33.33% 19
Midlands +17 89 £29,573 -18.98% 29
North West -29 66 £34,000 -15.00% 21
East of England +26 61 £41,750 +46.49% 11
West Midlands +16 59 £33,750 -14.98% 12
South West -66 51 £37,500 -16.67% 11
Yorkshire +77 42 £27,500 -3.51% 4
North East +12 30 £27,000 -16.92% 6
East Midlands 0 30 £28,165 -21.77% 17
Wales +11 20 £29,750 -20.67% 7
Scotland -58 19 £42,500 -9.57% 2

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 108 (17.59%) Microsoft Exchange
2 75 (12.21%) SharePoint
3 10 (1.63%) Skype for Business
4 5 (0.81%) CMS
4 5 (0.81%) Exchange Server 2013
5 4 (0.65%) IIS
6 3 (0.49%) SAS
7 2 (0.33%) Confluence
7 2 (0.33%) Exchange Server 2003
7 2 (0.33%) Exchange Server 2007
7 2 (0.33%) Exchange Server 2010
7 2 (0.33%) WordPress
8 1 (0.16%) OpenStack
Applications
1 109 (17.75%) Microsoft Office
2 8 (1.30%) Spreadsheet
3 3 (0.49%) MS Visio
3 3 (0.49%) SPSS
4 2 (0.33%) Microsoft Excel
4 2 (0.33%) Trello
Business Applications
1 4 (0.65%) Carpe Diem
2 2 (0.33%) Sage 200
2 2 (0.33%) Sparx Enterprise Architect
3 1 (0.16%) SAP ERP
3 1 (0.16%) SAP S/4HANA
Cloud Services
1 294 (47.88%) Microsoft 365
2 198 (32.25%) Azure
3 65 (10.59%) Entra ID
4 55 (8.96%) AWS
5 32 (5.21%) SaaS
6 22 (3.58%) Mimecast
7 17 (2.77%) Google Workspace
8 16 (2.61%) GCP
9 15 (2.44%) OneDrive
10 13 (2.12%) Power Platform
11 11 (1.79%) WhatsApp
12 7 (1.14%) Amazon EC2
12 7 (1.14%) PaaS
12 7 (1.14%) Rubrik
13 6 (0.98%) Cloud Computing
13 6 (0.98%) Twilio
14 5 (0.81%) Dynamics 365
14 5 (0.81%) IaaS
14 5 (0.81%) Virtual Private Cloud
15 4 (0.65%) Azure ExpressRoute
Communications & Networking
1 177 (28.83%) Firewall
2 141 (22.96%) WAN
3 120 (19.54%) LAN
4 112 (18.24%) VPN
5 110 (17.92%) DNS
6 98 (15.96%) TCP/IP
7 75 (12.21%) Wireless
8 72 (11.73%) DHCP
8 72 (11.73%) Wi-Fi
9 64 (10.42%) VLAN
10 48 (7.82%) Unified Communications
11 45 (7.33%) MPLS
12 42 (6.84%) Internet
13 41 (6.68%) Network Security
14 39 (6.35%) SAN
15 38 (6.19%) SD-WAN
16 37 (6.03%) PBX
17 28 (4.56%) BGP
18 26 (4.23%) Broadband
18 26 (4.23%) OSPF
Database & Business Intelligence
1 44 (7.17%) SQL Server
2 12 (1.95%) MySQL
3 6 (0.98%) Amazon RDS
3 6 (0.98%) Power BI
4 3 (0.49%) Big Data
4 3 (0.49%) EDRMS
5 2 (0.33%) PostgreSQL
6 1 (0.16%) InfluxDB
6 1 (0.16%) MariaDB
6 1 (0.16%) PowerPivot
6 1 (0.16%) RDBMS
6 1 (0.16%) Relational Database
6 1 (0.16%) SQL Server Reporting Services
6 1 (0.16%) SQLPlus
Development Applications
1 5 (0.81%) Jenkins
2 3 (0.49%) JIRA
2 3 (0.49%) Rational DOORS
3 2 (0.33%) Hudson
3 2 (0.33%) Visual Studio
General
1 269 (43.81%) Social Skills
2 108 (17.59%) Telecoms
3 36 (5.86%) Finance
4 26 (4.23%) Organisational Skills
5 23 (3.75%) Legal
6 22 (3.58%) Retail
7 21 (3.42%) Law
8 18 (2.93%) Analytical Skills
9 16 (2.61%) Inclusion and Diversity
10 14 (2.28%) Documentation Skills
11 11 (1.79%) Back Office
12 10 (1.63%) Marketing
12 10 (1.63%) Presentation Skills
13 9 (1.47%) Electronics
14 8 (1.30%) Billing
14 8 (1.30%) Public Sector
15 7 (1.14%) Banking
16 6 (0.98%) French Language
16 6 (0.98%) German Language
16 6 (0.98%) Italian Language
Job Titles
1 132 (21.50%) Support Engineer
2 124 (20.20%) IT Support
3 110 (17.92%) IT Engineer
4 107 (17.43%) Analyst
5 85 (13.84%) IT Support Engineer
6 59 (9.61%) Senior
7 53 (8.63%) Infrastructure Engineer
8 41 (6.68%) Network Engineer
9 37 (6.03%) IT Analyst
9 37 (6.03%) IT Technician
10 35 (5.70%) 2nd Line Support
10 35 (5.70%) Service Analyst
10 35 (5.70%) Service Desk Analyst
11 33 (5.37%) IT Support Analyst
12 31 (5.05%) Support Analyst
13 28 (4.56%) 1st Line Support
13 28 (4.56%) IT Manager
13 28 (4.56%) Operations Analyst
14 27 (4.40%) Technical Support
15 26 (4.23%) Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (1.63%) 802.1X
2 8 (1.30%) SAML
3 7 (1.14%) .NET
4 5 (0.81%) CSS
5 3 (0.49%) RESTful
5 3 (0.49%) XMPP
6 2 (0.33%) EDI
6 2 (0.33%) FreeSWITCH
6 2 (0.33%) HTML
6 2 (0.33%) Web Services
6 2 (0.33%) XML
7 1 (0.16%) .NET Core
7 1 (0.16%) ASP.NET Web API
7 1 (0.16%) LDAP
7 1 (0.16%) WCF
7 1 (0.16%) WPF
Miscellaneous
1 46 (7.49%) Driving Licence
2 33 (5.37%) Management Information System
3 30 (4.89%) Video Conferencing
4 29 (4.72%) Self-Motivation
5 27 (4.40%) Fat Client
5 27 (4.40%) Thin Client
6 22 (3.58%) Data Centre
7 13 (2.12%) IoT
8 12 (1.95%) CCTV
9 10 (1.63%) Clustering
9 10 (1.63%) Onboarding
9 10 (1.63%) Public Cloud
10 9 (1.47%) Client/Server
11 7 (1.14%) FMCG
11 7 (1.14%) Smartcard
11 7 (1.14%) Social Media
12 5 (0.81%) Data Protection Act
12 5 (0.81%) Handset
12 5 (0.81%) iPhone
12 5 (0.81%) Operational Technology
Operating Systems
1 322 (52.44%) Windows
2 191 (31.11%) Windows Server
3 80 (13.03%) Windows 10
4 39 (6.35%) Windows Server 2016
5 35 (5.70%) Linux
6 29 (4.72%) Windows Server 2019
7 28 (4.56%) Apple iOS
7 28 (4.56%) Mac OS
8 25 (4.07%) Windows Server 2012
9 23 (3.75%) Android
10 18 (2.93%) Windows 7
11 7 (1.14%) Mac OS X
12 6 (0.98%) Windows Server 2008
13 5 (0.81%) FreeRTOS
13 5 (0.81%) ThreadX
14 4 (0.65%) CentOS
14 4 (0.65%) Ubuntu
15 3 (0.49%) Unix
15 3 (0.49%) Windows Vista
15 3 (0.49%) Windows XP
Processes & Methodologies
1 155 (25.24%) Problem-Solving
2 137 (22.31%) Customer Service
3 96 (15.64%) ITIL
4 65 (10.59%) Continuous Improvement
5 59 (9.61%) Infrastructure Engineering
6 52 (8.47%) Cybersecurity
7 46 (7.49%) Service Delivery
8 44 (7.17%) Change Management
9 38 (6.19%) Asset Management
9 38 (6.19%) Disaster Recovery
9 38 (6.19%) ITSM
10 34 (5.54%) Mobile Device Management
11 33 (5.37%) Agile
11 33 (5.37%) Decision-Making
12 31 (5.05%) Project Management
13 30 (4.89%) Project Planning
14 29 (4.72%) Business Development
15 27 (4.40%) Project Delivery
16 26 (4.23%) CRM
16 26 (4.23%) Information Security
Programming Languages
1 45 (7.33%) PowerShell
2 30 (4.89%) SQL
3 18 (2.93%) JavaScript
4 15 (2.44%) Python
5 9 (1.47%) Bash
6 8 (1.30%) C#
7 7 (1.14%) C
7 7 (1.14%) PHP
8 6 (0.98%) C++
9 5 (0.81%) VB.NET
10 4 (0.65%) R
11 3 (0.49%) Java
11 3 (0.49%) Objective-C
12 2 (0.33%) T-SQL
13 1 (0.16%) Perl
13 1 (0.16%) Swift
Qualifications
1 103 (16.78%) Degree
2 70 (11.40%) Cisco Certification
3 51 (8.31%) CCNA
3 51 (8.31%) Microsoft Certification
4 32 (5.21%) CCNP
4 32 (5.21%) MCSE
5 26 (4.23%) DBS Check
6 12 (1.95%) CCIE
6 12 (1.95%) MCSA
6 12 (1.95%) Network+ Certification
7 10 (1.63%) CISSP
8 9 (1.47%) Security Cleared
9 8 (1.30%) MCP
10 7 (1.14%) CCDP
10 7 (1.14%) CCIE Routing and Switching
10 7 (1.14%) CISM
10 7 (1.14%) SC Cleared
11 6 (0.98%) A+ Certification
12 5 (0.81%) ITIL Certification
13 4 (0.65%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 37 (6.03%) SLA
2 17 (2.77%) Cyber Essentials
3 16 (2.61%) GDPR
4 9 (1.47%) QA
5 8 (1.30%) ISO/IEC 27001
6 7 (1.14%) NIST
7 5 (0.81%) NCSC
7 5 (0.81%) PCI DSS
8 1 (0.16%) Accessibility
System Software
1 263 (42.83%) Active Directory
2 122 (19.87%) Hyper-V
3 97 (15.80%) VMware Infrastructure
4 22 (3.58%) vSphere
5 19 (3.09%) VMware ESXi
6 16 (2.61%) Virtual Machines
7 8 (1.30%) Firmware
8 5 (0.81%) Terminal Services
9 3 (0.49%) Kamailio
9 3 (0.49%) Virtual Desktop
10 2 (0.33%) pfSense
10 2 (0.33%) VMware NSX
11 1 (0.16%) Citrix Hypervisor
11 1 (0.16%) Docker
11 1 (0.16%) Dovecot
11 1 (0.16%) NFS
11 1 (0.16%) OpenSIPS
11 1 (0.16%) Postfix
11 1 (0.16%) Virtual Servers
11 1 (0.16%) VMware Server
Systems Management
1 49 (7.98%) SCCM
2 44 (7.17%) Microsoft Intune
3 13 (2.12%) Jamf Pro
4 10 (1.63%) Single Sign-On
5 8 (1.30%) Autotask
5 8 (1.30%) FortiGate
6 7 (1.14%) Failover Clustering
6 7 (1.14%) PaperCut
6 7 (1.14%) ZABBIX
7 4 (0.65%) AirWatch
8 3 (0.49%) Dell DRAC
8 3 (0.49%) WSUS
9 2 (0.33%) Active Directory Federation Services
9 2 (0.33%) Cisco CUCM
9 2 (0.33%) Nessus
9 2 (0.33%) SmoothWall
9 2 (0.33%) Terraform
10 1 (0.16%) Ansible
10 1 (0.16%) Kubernetes
10 1 (0.16%) Proxmox
Vendors
1 309 (50.33%) Microsoft
2 135 (21.99%) VMware
3 96 (15.64%) Cisco
4 48 (7.82%) Meraki
5 31 (5.05%) Sophos
6 30 (4.89%) HP
7 27 (4.40%) Apple
8 24 (3.91%) Google
9 23 (3.75%) CheckPoint
10 22 (3.58%) Mitel
11 20 (3.26%) Citrix
12 19 (3.09%) Veeam
13 18 (2.93%) Datto
14 17 (2.77%) Acronis
14 17 (2.77%) ConnectWise
15 16 (2.61%) Dell
15 16 (2.61%) Draytek
16 15 (2.44%) Aruba
17 14 (2.28%) Barracuda Networks
18 13 (2.12%) Ribbon