governance. Familiarity with data center infrastructure and industry standards. Experience with maintenance management systems (Excel-based or corporate bespoke). ITIL and/or ServiceNow experience is advantageous. Strong leadership and communication skills. Fluent in English (written and verbal). KEY COMPETENCIES Commitment & Drive - Demonstrates strong motivation and willingness to More ❯
Ability to analyse data and metrics to inform strategic decisions and drive performance. Technology Proficiency: Familiarity with resource management platforms, with considerable experience using ServiceNow at scale, as well as CRM and CSM tools, and other relevant technologies. Please be aware we are seeking candidates who are comfortable with commuting More ❯
Ability to analyse data and metrics to inform strategic decisions and drive performance. Technology Proficiency: Familiarity with resource management platforms, with considerable experience using ServiceNow at scale, as well as CRM and CSM tools, and other relevant technologies. Please be aware we are seeking candidates who are comfortable with commuting More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
TN United Kingdom
manage security, risk, and compliance across End User estate Incident, Request and Change Management approvals What skills and experience should you have? Experience with ServiceNow platform Experience of aligning with Projects and advising on Business Case Financials Experience of supporting a large organisation and communicating with Senior Leadership Teams Experience More ❯
support activities Effectively manage and mentor the Server team, ensuring seamless operations and project continuity, fostering a collaborative and skilled work environment. Familiarity with ServiceNow will enable them to efficiently allocate work and manage service requests, ensuring high standards of service management and delivery. Ensure skills and expertise in the More ❯
and industry events. Preferred Qualifications/Skills Experience with cloud technologies using Azure or AWS. Experience working with BPM/Workflow tools (such as, ServiceNow, Appian, Nintex, IBM, etc.) is an advantage. #J-18808-Ljbffr More ❯
the Consulting sector and in roles specifically supporting or managing change. Experience with collaboration tools and digital platforms (such as MS O365 suite, SAP, ServiceNow, and Salesforce). Ability and willingness to rapidly develop skills while operating in a fast-paced environment. Fluency in a second European language such as More ❯
Slough, England, United Kingdom Hybrid / WFH Options
idibu
support operational decision-making. What you should bring to the role: Strong skills in Excel, SQL, Power BI, and Azure Data Warehouse. Experience using ServiceNow or similar incident management tools. Excellent written and verbal communication with both technical and non-technical audiences. Attention to detail and a commitment to data More ❯
ISTQB qualified, with broad and deep experience in functional testing and understanding of end-to-end testing processes, with experience of ITSM tools like ServiceNow and ITIL delivery methodologies to successfully complete projects. With exemplary customer service and communication skills, you'll be adept at building relationships with internal and More ❯
or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure More ❯
the Consulting sector and in roles specifically supporting or managing change. Experience with collaboration tools and digital platforms (such as MS O365 suite, SAP, ServiceNow, and Salesforce). Ability and willingness to rapidly develop skills while operating in a fast-paced environment. Fluency in a second European language such as More ❯
or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure More ❯
methodology, including Fit-to-Standard workshops, Business Process Redesign, and Agile Implementation. Experience with testing tools like Tricentis Tosca. Familiarity with Azure DevOps and ServiceNow for project management and issue tracking. Hands-on experience with cutover planning, data migration, UAT, and go-live strategies. Experience with EDI and API-based More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers and AIOps. Experience working with monitoring and Event tools More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers and AIOps. Experience working with monitoring and Event tools More ❯
or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure More ❯
or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers and AIOps. Experience working with monitoring and Event tools More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
IT skill set Supporting Onsite Tech bar Full UK driving licence is required Desirable: Working within a Managed Service Prover (MSP) Previous knowledge of ServiceNow What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to Linked In Learning More ❯
Networks, Infrastructure, Security, Service Management) that includes a full breadth of solution design and associated services from multiple vendors (i.e. Juniper, Cisco, Fortinet, VMWare, ServiceNow, NetApp etc.). Strong technical networking knowledge with industry recognized network certifications such as Cisco CCNA/CCNP, Juniper JNCIS-ENT. WAN routing, which must More ❯
Worcester, England, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
support operational decision-making. What you should bring to the role: Strong skills in Excel, SQL, Power BI, and Azure Data Warehouse. Experience using ServiceNow or similar incident management tools. Excellent written and verbal communication with both technical and non-technical audiences. Attention to detail and a commitment to data More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
within a large or complex organisation. A strong understanding of IT service management principles and service improvement methodologies. Familiarity with service management tools (e.g. ServiceNow, Assyst) and experience monitoring SLAs and KPIs. Excellent interpersonal and stakeholder engagement skills, with the ability to influence at all levels. A proactive, customer-focused More ❯
Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯
Familiarity with IT control frameworks such as NIST Cybersecurity Framework, ISO 27001, and COBIT. Proficiency with GRC platforms and testing tools (e.g., RSA Archer, ServiceNow, or LogicGate). Advanced knowledge of data analysis tools (e.g., Excel, SQL) and reporting tools (e.g., Tableau, Power BI). Strong understanding of cloud security More ❯
and delivering them to the users taking into account the business requirements. Follow all processes & procedures and ensure the team complies as detailed in ServiceNow Knowledge Database, and within the HSF Company Policies. Acting as an escalation point for all unresolved issues or queries. Key Performance Indicators: Knowledge Maintenance - Actively More ❯