Greater London, England, United Kingdom Hybrid / WFH Options
Liforme (B Corp Certified)
breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customerservice record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »
projects and upgrades. Maintain accurate records of support requests and resolutions. Collaborate with team members to improve IT processes. Essential Skills: Strong communication and customerservice skills. Solid understanding of IT hardware, software, and networking concepts. Experience with relevant technologies. Ability to prioritize and manage multiple tasks effectively. more »
prioritizing issues and ensuring timely resolution. Respond to employee inquiries via various channels, including email, Teams, in-person interactions, or direct calls, showcasing exemplary customerservice skills. Accurately document all issues in our ServiceNow ticketing system for seamless tracking and resolution. Key Requirements: 1-5 Years of experience more »
operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation efficiency. Maintain performance reports to track EU CustomerService team performance. Attend and Lead Call forecast update meetings as well as Performance review meetings. Technical skills and Abilities Have experience in more »
Konversational - The ServiceNow Customer Workflow Experts
only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Senior Technical Consultant with Konversational, you will be hands-on … consulting environment, with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform. Why work with us? We work hard but try not to … take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale. Excited? You should be… About you: You have a solid track record of implementing projects with ServiceNow. You are looking for more »
Key Responsibilities Manage air moves from start to finish, including inland transportation and haulage. Develop and build relationships to ensure a high level of customerservice is provided to clients. Build strong working relationships with suppliers, airlines & overseas partners/agents. Input shipment and cost and sales Communicate … effectively with operations colleagues. Create and maintain customer standard operating procedures. Communication with overseas agents and clients is clear, precise and effective. Accurate & timely reporting to department Manager. Take ownership and accountability to deliver operational excellence. A ‘can do’ attitude is applied with all communications. Exports – creation of airwaybills more »
re a well-established Managed Services and Cloud Hosting Services provider, based in Central London, with an enviable reputation for industry best practice and customerservice excellence. What we say and what we really mean… (probably). Provide escalation, leadership and mentoring to our team of Service … issues. Be cool. Be comfortable in a rapidly expanding environment. Like when you put a marshmallow in a microwave. Champion a culture of exceptional customer service. Ask “have they tried turning it off and on again?” with a straight face. Work with the Service Desk Manager on a more »
Training: University degree or relevant professional qualification in youth work, community development, or sports management Intermediate proficiency in MS Office applications Enhanced Disclosure Barring Service (DBS) check Level 1 qualification in Football (Level 2 desirable) Experience: Minimum 2 years' experience in leading community sports facilities or funded programmes Proven … track record of working with diverse groups, including disadvantaged individuals Strong organisational skills and experience in budget management Experience in event planning and customerservice Knowledge: Sound understanding of business operations and target-setting processes Familiarity with Health and Safety legislation and sports governing bodies Knowledge of project more »
/VIP Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customerservice experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver …/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active Directory, group policy, logon problems including remote logon issues). 365 and Exchange administration - eg mailbox limits, mailbox sharing, ISP/DNS/MX issues. Smartphone email support (eg mailbox setup and synchronisation issues … . Service now experience Able to build relationships and rapport with clients in a face to face environment. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. more »
London, England, United Kingdom Hybrid / WFH Options
CMS Distribution
platforms, and tools re such as web development, digital transformation, digital marketing, etc. Functional end to end experience across eCommerce, Commercial, Supply Chain and CustomerService, with a solid understanding of B2B and B2C processes together with the financial relationships relating to each function Communication: Excellent verbal and … the project and stakeholders. Technical Understanding: Depending on the projects, understanding of relevant technical concepts, programming languages, and tools might be required. Client-Focused: Customer-centric approach with a focus on delivering value to clients Ability to work autonomously and to plan and organise own and peer workloads and more »
and resolving software, hardware, network, and cloud-based issues via phone, email, or in-person support. • Issue Escalation: Escalating complex issues to our managed service desk or the CTO. • Hardware Setup: Installing, configuring, and deploying IT hardware for new employees. • Policy Adherence: Ensuring adherence to IT policies and procedures … Science, or a related technical discipline. This requirement may be substituted by possessing an equivalent level of technical certifications and prior career experience. • Exceptional customerservice skills and the ability to communicate effectively with users • Self-motivated and eager to develop their IT and web development skills • An more »
payroll partners, and providing inputs for standardizing and improving current payroll processes. A crucial function of this role is also to ensure first-class customer and employee support on payroll-related topics. This role is remote in the UK or Spain. We have an office in London and Barcelona … Arab Emirates Detailed oriented Can-do positive approach Fluent in English; Excellent written and verbal communication skills Advanced skills with Microsoft Office suite Strong customerservice skills & experience with outsourced payroll providers Ability to work under pressure and tight deadlines Leadership and great interpersonal skills BS. in Finance more »
printing; coding Deep experience with Analytics [expect a minimum of 4 TAR projects and threading expertise] Above average knowledge of MS office (particularly excel) Customerservice orientation Communicating complex concepts in clear concise ways A high-level problem solver Desired skills: Knowledge of SQL and/or Visual more »
Prepare reports and presentations for senior management on revenue performance and trends Be the point of contact for SynXis troubleshooting (in addition to SynXis customerservice team) Maintain the integrity of SynXis contents by regularly auditing and updating information as needed Support the hotel-based revenue teams to more »
is helpful. Knowledge of MS Office applications required. Ability to convey technical processes and terminology into easy to understand language. Strong organizational skills. Excellent customerservice skills. Strong written and oral communication skills. Available to work overtime, including evenings and weekends as needed. Available by phone or email more »
with athletes, coaches, administrators and development professionals to deliver a variety of World Sailing programs and activities. You will be required to have excellent customerservice skills and a can-do approach. The role will see a very varied workload with the possibility of some international travel. Key more »
and regulatory bodies. Lead cross-functional teams to ensure seamless coordination and alignment across all aspects of the business, including marketing, sales, logistics, and customer service. Implement best practices in operational efficiency and process optimization to enhance productivity and profitability. Monitor and analyze market trends, competitor activities, and consumer more »
installer of security related systems based in Northwest London with a growing portfolio of clients in and around London. The company require an additional service engineer to specialise in their roller shutter division. The role: In this role you will be responsible for carrying out preventative and reactive maintenance … and repairs as needed at customer sites across London and the home counties. Specifically: Carrying out routine maintenance and repair of security items including; roller shutters and automatic doors etc Servicing mechanical, electrical and electromechanical components Diagnosing and troubleshooting equipment problems that arise Providing excellent customerservice The candidate we are looking for: The successful candidate will be an experienced service engineer, ideally with relevant experience on roller shutters and automatic doors and comfortable driving to client sites in and around greater London. Specifically: Prior experience servicing roller shutters and automatic doors Excellent product knowledge more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
love. And we do it all right here at Sky. Leverage your understanding of Digital Media Advertising, Research, and hands-on experience to deliver customer samples in this cutting-edge role that will inform customer sentiment and insight. As a specialist supporting several Market Research areas and armed … regularly sharing your expertise with the wider team, and have the opportunity to guide the development of best practises. Sky prides itself on being customer-led and this role will involve working closely with Research teams across Sky in ensuring we maximise the input customers have on our understanding … campaigns expert, you will be play a critical role in delivering effectively targeted research projects which will support Sky Media, our Product, Content and customerservice teams while sitting at the heart of Sky’s Sales & Marketing Consumer Group. What you'll do Accurately and effectively deliver sampling more »
Holborn, England, United Kingdom Hybrid / WFH Options
Sky
love. And we do it all right here at Sky. Leverage your understanding of Digital Media Advertising, Research, and hands-on experience to deliver customer samples in this cutting-edge role that will inform customer sentiment and insight. As a specialist supporting several Market Research areas and armed … regularly sharing your expertise with the wider team, and have the opportunity to guide the development of best practises. Sky prides itself on being customer-led and this role will involve working closely with Research teams across Sky in ensuring we maximise the input customers have on our understanding … campaigns expert, you will be play a critical role in delivering effectively targeted research projects which will support Sky Media, our Product, Content and customerservice teams while sitting at the heart of Sky’s Sales & Marketing Consumer Group. What you'll do Accurately and effectively deliver sampling more »
Lambeth, England, United Kingdom Hybrid / WFH Options
Sky
love. And we do it all right here at Sky. Leverage your understanding of Digital Media Advertising, Research, and hands-on experience to deliver customer samples in this cutting-edge role that will inform customer sentiment and insight. As a specialist supporting several Market Research areas and armed … regularly sharing your expertise with the wider team, and have the opportunity to guide the development of best practises. Sky prides itself on being customer-led and this role will involve working closely with Research teams across Sky in ensuring we maximise the input customers have on our understanding … campaigns expert, you will be play a critical role in delivering effectively targeted research projects which will support Sky Media, our Product, Content and customerservice teams while sitting at the heart of Sky’s Sales & Marketing Consumer Group. What you'll do Accurately and effectively deliver sampling more »
City of Westminster, England, United Kingdom Hybrid / WFH Options
Sky
love. And we do it all right here at Sky. Leverage your understanding of Digital Media Advertising, Research, and hands-on experience to deliver customer samples in this cutting-edge role that will inform customer sentiment and insight. As a specialist supporting several Market Research areas and armed … regularly sharing your expertise with the wider team, and have the opportunity to guide the development of best practises. Sky prides itself on being customer-led and this role will involve working closely with Research teams across Sky in ensuring we maximise the input customers have on our understanding … campaigns expert, you will be play a critical role in delivering effectively targeted research projects which will support Sky Media, our Product, Content and customerservice teams while sitting at the heart of Sky’s Sales & Marketing Consumer Group. What you'll do Accurately and effectively deliver sampling more »
City of London, England, United Kingdom Hybrid / WFH Options
Sky
love. And we do it all right here at Sky. Leverage your understanding of Digital Media Advertising, Research, and hands-on experience to deliver customer samples in this cutting-edge role that will inform customer sentiment and insight. As a specialist supporting several Market Research areas and armed … regularly sharing your expertise with the wider team, and have the opportunity to guide the development of best practises. Sky prides itself on being customer-led and this role will involve working closely with Research teams across Sky in ensuring we maximise the input customers have on our understanding … campaigns expert, you will be play a critical role in delivering effectively targeted research projects which will support Sky Media, our Product, Content and customerservice teams while sitting at the heart of Sky’s Sales & Marketing Consumer Group. What you'll do Accurately and effectively deliver sampling more »
West End of London, England, United Kingdom Hybrid / WFH Options
Sky
love. And we do it all right here at Sky. Leverage your understanding of Digital Media Advertising, Research, and hands-on experience to deliver customer samples in this cutting-edge role that will inform customer sentiment and insight. As a specialist supporting several Market Research areas and armed … regularly sharing your expertise with the wider team, and have the opportunity to guide the development of best practises. Sky prides itself on being customer-led and this role will involve working closely with Research teams across Sky in ensuring we maximise the input customers have on our understanding … campaigns expert, you will be play a critical role in delivering effectively targeted research projects which will support Sky Media, our Product, Content and customerservice teams while sitting at the heart of Sky’s Sales & Marketing Consumer Group. What you'll do Accurately and effectively deliver sampling more »
installer of security related systems based in Northwest London with a growing portfolio of clients in and around London. The company require an additional service engineer to specialise in their gates and barriers division. The role: In this role you will be responsible for carrying out preventative and reactive … maintenance and repairs as needed at customer sites across London and the home counties. Specifically: Carrying out routine maintenance and repair of security items including; gates, barriers, bollards etc Servicing mechanical, electrical and electromechanical components Diagnosing and troubleshooting equipment problems that arise Providing excellent customerservice The … candidate we are looking for: The successful candidate will be an experienced service engineer, ideally with relevant experience on security gates and barriers and comfortable driving to client sites in and around greater London. Specifically: Prior experience servicing security gates and barriers Excellent product knowledge on the leading providers more »