Customer Service Jobs in London

51 to 75 of 501 Customer Service Jobs in London

Customer Success Manager – Graduate Considered

London, United Kingdom
Hybrid / WFH Options
RedTech Recruitment Ltd
Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »
Employment Type: Permanent
Salary: £30000 - £32000/annum Excellent Benefits
Posted:

Technical Inspector (Repairs & Maintenance) x3

Sutton, London, United Kingdom
Sutton Housing Partnership
Sutton, day to day management, maintenance and asset investment is the responsibility of SHP. In the last two years we have insourced the repairs service, grass cutting service, started an large scale transformation programme the SHP New Deal for both residents and colleagues, have achieved Customer Service … are looking for individuals who want to join SHP to work and develop their career, inspire colleagues with their passion for social housing and customer service excellence. The right candidate will have: Proven experience and ability to deliver excellent customer care and valuing diversity. Proven attention to … the provisions of the Construction Design Management Regulations and ensure that the internal and external CDM resources are managed. Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20). An understanding of the Housing, Health & Safety Rating Guidance (HHSRS Guidance for landlord and property more »
Employment Type: Permanent
Salary: £38,481
Posted:

Workplace Experience Host

City of London, London, United Kingdom
JLL
Workplace Experience Host About The Role: A highly self-motivated and passionate customer service team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as … ability to proactively resolve queries and issues will be the cornerstone to your success in this role. Key Responsibilities Responsible for and manage the Customer Experience services within reception and workplace and how it impacts all Client employees and visitors Answering and directing incoming switchboard calls with a friendly … when needed covering Facilities Admin and CAFM System Liaising with the team and other key stakeholders. Own your operational space to ensure a fantastic Service Journey for customers within your location Support the look and feel of the welcome area from a housekeeping, cleaning perspective both internally and externally more »
Employment Type: Permanent
Posted:

Operations Manager Insurance

London Area, United Kingdom
Quintius Staffing Group
The Insurance Operations Manager will be responsible for overseeing a team of professionals, ensuring compliance with all relevant regulations, and maintaining high levels of customer satisfaction. Key responsibilities include managing claims processing, underwriting, policy administration, and customer service functions. The successful candidate will have excellent leadership skills … policies and procedures. Monitor and analyse key performance indicators to identify areas for improvement. Coordinate with other departments to ensure seamless operations. Handle escalated customer issues and complaints. Manage relationships with external partners and vendors. Prepare and present operational reports to senior management. Implement process improvements to enhance efficiency … claims and underwriting. Maintain up-to-date knowledge of industry trends and regulatory changes. Develop training programs for staff development. Oversee policy administration and customer service functions. Ensure high levels of customer satisfaction. Manage budget and resource allocation for the department. Conduct regular audits to ensure compliance more »
Posted:

Retail Team Leader

South West London, London, United Kingdom
Stellar Global Ltd
open in Harrods since June 2023 and due to the success and development of the account are looking for a Team Leader to lead service and drive sales with the team and support the Concession Manager to smoothly run the space. This role will be crucial in leading a … team to bring exceptional customer experience to life through demonstrations, building relationships and converting interest into sales. You will need to be passionate about driving brand advocacy at all customer touch points and have a commercial mindset to deliver sales and service throughout the team. About Stellar … Stellar is a Retail Experience agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty. We provide the best in class service for physical, virtual and hybrid retail experiences for high profile clients, such as Therabody, Samsung, Sage Appliances and Nike. more »
Employment Type: Permanent
Posted:

Medical Field Service Engineer, Pathology Laboratory Diagnostics

Croydon, Surrey, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

EUC Support Analyst

London, England, United Kingdom
Sysco
Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is on site 4 days per week in the Ashford … will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »
Posted:

International Centre Coordinator

Chelsea, United Kingdom
The Royal Marsden NHS Foundation Trust
sponsors.We are currently looking for a dynamic, preferably bilingual, and dedicated private referral Coordinator to join our international team.We aim to provide an exceptional service to international patients and service users by facilitating the patient pathway from an enquiry to a hospital stay in a seamless manner, including … if sufficient applications are received. Main duties of the job The role of the private patient Coordinator is to provide an excellent standard of customer service to all patients and sponsors.The successful candidate will be handling private referrals and obtaining second opinions. To ensure patients receive efficient administration … Team, including consultants clinical and clerical staff. The candidate will be expected to work flexibly to suit the needs and demands of the international service provided to patients, families, and key stakeholders. The post holder will support the international patient activity across all sites and will be expected to more »
Employment Type: Permanent
Salary: £30279.00 - £33116.00 a year
Posted:

Network Security Sales Specialist

London Area, United Kingdom
Intaso
for maintaining and growing the network security proposition through being a subject matter expert and supporting the wider security team. You will have regular customer facing opportunities and manage vendors and distributors. There is great internal progression and growth opportunities with excellent training offered. Responsibilities: Drive net new business … and identify upgrade & cross-sell opportunities. Be a face-to-face sales specialist and subject matter expert for customer meetings. Collaborate with sales teams to grow key customer relationships in network security. Have in-depth knowledge of Network Security vendors and confidently scope projects. Identify whitespace within accounts … and provide support to sales teams. Work with marketing to create bespoke campaigns as a business enabler. Help manage the relationship between customer, Bytes, and vendors. Manage on-site vendor days and work closely with in-house teams. Provide new starter training and maintain all portals. Maintain forecast and more »
Posted:

Senior AV / PAVA Engineer

London, Chaucer, United Kingdom
IN2-AV Recruitment
newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise … your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all … customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality more »
Employment Type: Permanent
Posted:

Trainee AV Technician

Uxbridge, London, United Kingdom
Encore
once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »
Employment Type: Permanent
Salary: £24,000
Posted:

Technical Solutions Architect

City of London, London, United Kingdom
ICCE Limited
Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There Influence and Innovation: Shape the more »
Employment Type: Permanent
Posted:

1st/2nd Line Engineer

London Area, United Kingdom
TSR Select
Company: IT Managed Service Provider Role: 1st/2nd Line Engineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and network support to a … varied external customer base with some on-site support where necessary. Identifying customers’ issues, you will log them in our ticket management software and resolve or escalate the issue as appropriate. As the first point of contact for customers you will be an ambassador for the business so first … class customer service and communication skills are essential. This is an exciting role with a lot of scope to progress and the potential to develop a long and successful career with a growing company. • Support Microsoft Cloud Services (Microsoft 365, Azure) • Server Administration (Windows Server, Active Directory, Print more »
Posted:

Rental Electrical Technician

Rainham, London, United Kingdom
IDE Systems
is a leading provider of electrical distribution equipment, offering innovative solutions to meet the demands of various industries. Our commitment to quality, safety, and customer satisfaction sets us apart in the industry. Key Responsibilities: Managing the depot repair, inspection and testing service whilst maintaining the quality of the … IDE Rental fleet, and meeting timelines to correlate with customer service level agreements and KPI's – ensuring equipment is ‘ready for hire' Conduct inspections and testing to ensure equipment meets safety standards. Building and reworking site distribution boards to customer specs. Carrying out site temporary power distribution … installations and de-installing equipment. Provide exceptional customer service by addressing client needs and enquiries. Requirements: Proven experience as an Electrician, within the temporary power environment (Key products being Distribution boards, power cables, AMF, EV Chargers and Erica energy management systems) Strong technical skills and knowledge of electrical more »
Employment Type: Permanent
Salary: £50
Posted:

Client FM Services Co-ordinator

London, England, United Kingdom
Viasat
An excellent opportunity to join Inmarsat’s FM team becoming an integral part of supporting the business’s ever growing needs. You will be customer focused and able to provide a first class service in this diverse and exciting role. You will play an important role with the … requirements and staffing levels Qualifications What you'll Need Knowledge of facilities management processes Experience working in a fast paced environment Strong IT skills Customer service skills Administrative experience Effective communication and teamwork ethos What Will Help You On The Job Customer service skills would be more »
Posted:

Product Manager

London Area, United Kingdom
Hybrid / WFH Options
Intelligent People
SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »
Posted:

Product Owner

London Area, United Kingdom
Hybrid / WFH Options
Intelligent People
SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »
Posted:

Service Inside Sales Representative - Surgical

Central London, London, United Kingdom
Hologic Europe
by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »
Employment Type: Temporary
Posted:

Energy Centre Engineer / Commercial Gas Engineer

London, England, United Kingdom
Elevate Everywhere
affected sites. The Person: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer facing role, with excellent communication and customer service skills. You will also be required to actively take part in the callout/… BS 7671 that allows you to work safely on single or 3-phase electrics. Willingness to study for relevant Industry qualifications is essential. Good customer service skills. Hot Water Systems or valid unvented hot water certification. The Package Competitive salary (depending upon experience) + out of hours reactive … calls The working week will be 37 hours. Company van Company Pension Scheme Sickness insurance Death in Service 24 Days not including bank holidays. After successful completion of probation: CPD opportunities Private Health Insurance Third party Mortgage advice Notice to Agency and Search Firm Representatives: Elevate Everywhere is not more »
Posted:

Support Engineer (Switchgear)

London, England, United Kingdom
Rise Technical Recruitment Limited
a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical circuit industry and supply parts for electrical equipment to be used in … benefits including excellent product training in order to get you up to speed. This role would suit someone with experience working within sales or customer service, who is comfortable with being on the phone talking to customers about technical aspects. The ideal candidate will also have an engineering … Friday *Excellent company benefits, including product training, profit related bonus and opportunities for progression The Person: *Basic understanding of engineering principles *Technical Sales/Customer Service/Sales/Account Management/Customer Support related roles all encouraged to apply *Comfortable and experienced in speaking with customers more »
Posted:

Senior Product Manager

London Area, United Kingdom
Recruited
Senior Product Manager - Customer Experience What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking a … Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they are looking for … Access to top-of-the-line equipment to excel in your role. If you're passionate about driving innovation and shaping the future of customer service, we'd love to hear from you more »
Posted:

Import Operations Specialist

Uxbridge, London, United Kingdom
First Choice Staff
sea or courier - import) of pharma product & other goods required within the medical industry. Supporting and coordinating the movement of goods in accordance with customer SOPs, temperature requirements and UK GDP regulations surrounding the transport and handling of pharmaceuticals. Adhere to Customs Compliance procedures and documentation. Adhere to the … on shipment planning and coordination. Maintain mandatory milestones and remarks through CargoWise (internal system). Use CargoWise to create, manage and maintain shipments. Manage customer complaints and concerns. Support the management of Key Performance Indicators Complete all statutory and mandatory training. Any other duties as required. Skills and Experience … Industry (knowledge in pharma related movements preferred). Experience of HMRC procedures (knowledge of CDS). Proven Imports experience with a good knowledge of Customer Service, processes and systems. A proven ability to identify and meet customer service needs in a professional and friendly manner. Inter more »
Employment Type: Permanent
Salary: £30,000
Posted:

SAINT LAURENT Department Manager RTW (Harrods)

London, England, United Kingdom
Jobleads-UK
true leader and motivator, who takes responsibility for the coaching and development of their team in order to excel. MISSION Supervise sales to ensure customer engagement and ensure the qualitative standards required by the brand are maintained Ensure that the department upholds an excellent and professional level of customer service at all times Ensure your team are kept informed of store performance and KPIs, as well as drive KPI performance Implement action plans defined with the HQ and Store director and guarantee follow up at store level Identify and develop the strengths of each team member, supporting … up on all Company Policies & Operational Procedures Build a network who have an impact on local and international luxury businesses in order to promote customer loyalty, especially with Top Clients and VICs Always lead by example and act as a brand ambassador PROFILE 3-4 years+ significant experience in more »
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Primary Care Network General Practice Assistant (GPA)

London, United Kingdom
Greenwich Health Ltd
of a team and on own initiative Ability to work under pressure and to prioritise own workload Ability to maintain confidentiality Good interpersonal and customer service skills Good written presentation skills Ability to communicate effectively with a wide range of stakeholders Communication Skills Essential Good interpersonal and customer service skills Good written presentation skills Ability to communicate effectively with a wide range of stakeholders Qualifications Desirable GP Assistant Certificate qualification from an accredited provider Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Greenwich Health Ltd Address 25 John Wilson Street London SE18 6PZ Employer's website https:/ more »
Employment Type: Permanent
Salary: Negotiable
Posted:

Digital CRM Consultant/Power Platform Consultant

Greater London, England, United Kingdom
L&G Recruitment
Experience with configuration and customization of Microsoft Dynamics 365 CRM ( Customer Service) as developer. Design solutions on Dynamics 365, SharePoint Online and Power Platform. Develop applications using Power Platform Dataverse tables. Implement business processes in Power Automate Flows. Experience in developing PlugIns, Business Process Flows, Business Rules, Form …/View Customization in Microsoft Dynamics 365 Customer Service online environment with plugins and custom workflows. Experience in designing security model and related out of the box configurations on Microsoft Dynamics 365 online environment. Experience in C#, .Net, Javascript, MS SQL, MS CRM SDK MSD developer kit. Implement … application integration using Azure services such as Azure Service Bus, Azure logic Apps, Azure functions etc. Experience in MS CRM 3rd party integration using middleware tools such as Kingsway Soft, Scribe REST API, ODATA, and SSIS Packages. Implement Continuous Integration and Continuous Deployment using Azure DevOps. Ensure compliance with more »
Posted:
Customer Service
London
10th Percentile
£26,250
25th Percentile
£31,750
Median
£43,000
75th Percentile
£66,000
90th Percentile
£83,750