may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
helping clients identify risks and find solutions to minimise the impact on their business and private lives for over 100 years. We are a service driven business, having developed and grown over the years to become a leading firm of independent risk consultants, general insurance brokers and financial advisors. … development of new business opportunities within the commercial insurance sector. You will provide business leads to other departments and provide a high standard of customerservice with clients and insurers. Key Responsibilities: Dealing with new business, mid-term adjustments and renewals in the relevant markets in line with … with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience. Providing a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, review, arrange and secure the appropriate cover at a competitive premium. Be more »
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
GKR International - Real Estate Talent Specialists
of a regional manager include: Review, and adjust as necessary, the productivity and performance of the department, ensuring KPIs continue to be met and customerservice standards are maintained Work together with the Divisional Director to review and implement department policies, KPIs and standards to ensure the efficient … a proven track record of success in a similar role, an individual that offers outstanding communication, and someone who is passionate about delivering excellent customerservice to all of our clients whilst achieving the right results and enhancing our reputation. They offer a range of in-house benefits more »
experience with Amadeus Company Description Our client is a leading global airline and tourism representation company. They specialize in providing comprehensive sales, marketing, and customerservice solutions to airlines, tourism boards, hotels, and other travel-related businesses. With a strong network of offices and professionals worldwide, our client … ticketing, and reporting services for our airline client. Your role will involve handling reservation calls, generating bookings, processing invoices and payments, and delivering excellent customer service. Key Responsibilities Answering reservation calls from both direct passengers and trade partners. Generating airline bookings, making changes, managing ancillaries, and issuing/reissuing … for airline tickets while adhering to strict airline and company reporting guidelines. Preparing daily and monthly airline sales reports and conducting reconciliation. Providing exceptional customerservice over the phone and in-person. Assisting with ticket reissues, upgrades, reroutes, lost tickets, and other related inquiries. Handling group bookings and more »
Junior Field Service Engineer, Nuclear Medicine Imaging Systems Basic Salary £35,000 - £40,000 Bonus 10% Car Allowance £7,200 Pension Healthcare for Employee and Family Home Office Set Up Genuine Opportunities for Career Progression The Role - Junior Field Service Engineer, Nuclear Medicine Imaging Systems Following expansion, they … seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced nuclear medicine imaging systems. Your Background - Junior Field Service Engineer, Nuclear Medicine Imaging Systems To be considered for this exciting role … you must be able to demonstrate: A strong background working in a field service or technical support role Qualified in electronics or another relevant technical discipline Impeccable customerservice skills and a confident and professional manner in customer facing environments The Company - Junior Field Servicemore »
London, England, United Kingdom Hybrid / WFH Options
VMA GROUP
roadmap, working closely with cross-functional teams to define product requirements, prioritise features, and drive product development initiatives that align with business goals and customer needs Ecommerce Strategy: Develop and execute a strategic roadmap for ecommerce growth, including sales targets, customer acquisition, retention, and optimisation of the online … shopping experience Digital Transformation: Lead the digital transformation initiatives, driving innovation and leveraging technology to enhance business processes, improve operational efficiency, and deliver superior customer experiences Customer Experience (CX): Lead efforts to enhance the online customer experience, ensuring a seamless and user-friendly ecommerce platform that meets … the needs and preferences of our target audience. Implement CX strategies to improve customer satisfaction, loyalty, and retention Analytics and Reporting: Utilise web analytics tools to track key performance metrics, analyse trends, and generate actionable insights to inform decision-making and drive continuous improvement Ecommerce Technology: Evaluate and implement more »
a proactive engineer seeking new challenges in the vibrant field of technical support? We're expanding our team and currently searching for skilled Field Service Engineers and Customer Support Engineers to join us across multiple locations, including Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, and now … esteemed clientele. Execute installations, upkeep, and repairs of our innovative equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customerservice standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions … for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a more »
a proactive engineer seeking new challenges in the vibrant field of technical support? We're expanding our team and currently searching for skilled Field Service Engineers and Customer Support Engineers to join us across multiple locations, including Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, and now … esteemed clientele. Execute installations, upkeep, and repairs of our innovative equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customerservice standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions … for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a more »
and sales opportunities. You will be responsible for all aspects of one of our well-established contracts to ensure that a high-quality consistent service is delivered to meet client requirements and expectations. This role will be responsible for delivering on the KPIs and SLAs while working with the … day running of the onsite hire and sales function. Management of the compliance levels of equipment for the Client base. Ensure timely resolution of customer loss, damage and call out charges in line with Speedy policies and customer KPIs to minimise risk to revenue. Effectively manage the digital … are actioned in a timely manner and that transport is consolidated where possible Liaising with all parts of Speedy to ensure internal and external customer satisfaction is exceeded. Accuracy within all Speedy operating systems. Continuously developing knowledge of Speedy products and services, and utilising this to maximise revenue. To more »
to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This … redirect queries and/or issues as required to the appropriate internal team(s) and/or vendor(s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage … Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as directed by the Team Lead and Provide deeper analysis with some assistance from seniors to solve call tickets Provide support to customers regarding the problem-solving processes Update customer data more »
a family-owned; family-run business that has been providing security solutions since 1926. They operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up our client. Their dedicated employees live and … security systems in both residential and commercial properties. Most of our clients work is carried out within the South of England and Maintenance and Service repair work may be requested if required. Main duties & key responsibilities: - Installation, servicing and commissioning of all electronic security systems - Daily work will include … well as within a team ensuring that allocation of tasks and priorities are communicated effectively and all tasks completed to company standards - Provide excellent customerservice, understanding customer’s expectations and requirements, and presenting a positive and professional image to customers at all times - Communicate with the more »
The Change Partners - Global talent specialists for a connected world
+ strong benefits Travel The Change Partners are currently partnered with an Iconic Travel brand who are transforming their online and in-person customer experience, hiring a Head of Project Management - Terminal Design & Experience. The Head of Project Management - Terminal Design & Experience will own the strategy and project management … across two key terminals for the travel business. You will be working across terminal redevelopment, construction/design, space planning, infrastructure, buildings, project management, customer experience, customerservice, operations, marketing, and retail. This role will: Lead end-to-end RIBA design projects intaital through to delivery. Deliver … ongoing customer experience development to ensure a strong passenger journey across the terminals. Project manage and partner with design teams including architects, engineers, builders and designers. Mitigate any project risks and ensure effective governance. Redevelopment of entire terminal space from toilets to retail, buildings, offices and civil engineering. Space more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE The primary responsibility of this role is to help create a safe environment for all our customers and continue monitoring their … by helping to identify customers who show signs/behaviours of problem gambling, money laundering or terrorist funding. Duties and Responsibilities: Day-to-day customer reviews: Assessing a customer's behaviour patterns and writing a detailed account of what you see being able to highlight signs of problem … harm or other key indicators of concern. Reviewing financial documents to identify possible indicators of financial harm and affordability. Handle tasks raised by the CustomerService team in real-time (e.g. limit Increase requests/Documentation reviews, Welfare checks etc) Completing timely, efficient, and accurate Due Diligence (DD more »
and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Title: Administrator Job Type: Permanent Hours: 37.5 hours per week Job Location: Shepton Mallet Main Purpose of Role To operate and maintain the administration and customerservice … the certification process offered by SGS. To organise and administer certification services to a high level maintaining accuracy to an excellent standard. To manage customer applications for certificate requests and act as one of the primary contacts to coordinate any issues and/or information requests. To work effectively more »
Location: Camden, London Contract: 2 months Pay Rate: £23/hr Role Summary: . This position entails providing technical support, problem resolution, and service request operations to ensure the smooth functioning of IT services in schools in Camden. The ideal candidate will have a strong customerservice … including system software installation and maintenance, network support, information security controls, and web solutions. Key Responsibilities: Routinely attend school and council sites to fulfill customer requests promptly. Provide technical support (second line support) for the installation and maintenance of system software, including operating systems and office automation products. Strive … networks, servers, information integration, and web solutions. Deliver technical services remotely or on-site while ensuring the integrity of changes and the protection of customer data. Manage customer relationships by liaising with Head Teachers, Heads of traded services, and ICT coordinators. Maintain change control documentation accurately. Take ownership more »
the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements Develop … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, CustomerService and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power more »
us on this thrilling mission. Are you ready to be part of something extraordinary? What you’ll Do We are currently looking for a Customer Success Manager with a successful track record of account management and understanding of the media/creative agency industry within healthcare to join the … team! You will be responsible for maintaining ongoing customer relationships and networking, successful implementation , campaign renewals and feature upsell , contributing to sales , onboarding , training clients, minimising churn and ensuring timely and profitable results for both our customers and Doceree. As a technically savvy young professional with a strong drive … for results, you will be able to provide insights on client-to-business interactions, improve customer experience through product support, handling customer complaints and requests. Own client relationship management to drive measurable financial and strategic results for our clients ( pharma brands, media/creative agencies , and enterprise technology more »
education and learning. Conduct regular school/site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school/business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify … Define and maintain a list of all IT services and applications in use for allocated schools/business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. … Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging/updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all more »
As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting … as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Respond to and escalate customerservice requests Mapping Desktop Print Queues and Troubleshooting Attend … Installation) including recycling Monitor a large fleet of print devices Ensuring client devises are operating correctly Reporting device performance back to the ASM (Area Service Manager) Ensuring high level of client satisfaction more »
to align telecom strategies with overall business objectives. Facilitate communication and coordination to ensure seamless integration of telecom solutions. Technical Requirements: Good exposure to Service Now technology tools in a Telecom service provider including CSM, ITOM and TSM. Establish and enforce protocols for testing, troubleshooting, and resolving telecom … related issues promptly. Experience in driving large and complex transformation programs in Network service domain Regulatory Affairs: Stay informed about regulatory frameworks, compliance requirements, and industry standards affecting the telecom sector. Ensure that all telecom operations adhere to legal and regulatory guidelines. Risk Management: Identify potential risks in telecom … operations and develop risk mitigation strategies. Implement robust disaster recovery and contingency plans to minimize service disruptions. Technology Integration: Evaluate and integrate emerging technologies into existing telecom infrastructure. Drive initiatives for the adoption of cutting-edge technologies to enhance the efficiency and competitiveness of telecom services. Customer Satisfaction more »
