Problem Management Jobs

Problem Management
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 389 329 434
Rank change year-on-year -60 +105 -20
Permanent jobs citing Problem Management 709 936 1,437
As % of all permanent jobs advertised in the UK 0.68% 0.99% 0.85%
As % of the Processes & Methodologies category 0.81% 1.04% 0.89%
Number of salaries quoted 481 648 986
10th Percentile £31,250 £31,338 £28,500
25th Percentile £40,400 £37,875 £36,663
Median annual salary (50th Percentile) £52,500 £50,493 £50,000
Median % change year-on-year +3.98% +0.99% +5.26%
75th Percentile £67,500 £67,070 £63,438
90th Percentile £87,500 £77,500 £77,500
UK excluding London median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - +5.88%

All Process and Methodology Skills
UK

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 87,829 90,354 161,874
As % of all permanent jobs advertised in the UK 83.68% 95.46% 95.93%
Number of salaries quoted 61,251 54,292 82,971
10th Percentile £29,250 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,800 £60,000
Median % change year-on-year -9.54% +1.33% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Problem Management
Job Vacancy Trend

Job postings citing Problem Management as a proportion of all IT jobs advertised.

Job vacancy trend for Problem Management in the UK

Problem Management
Salary Trend

3-month moving average salary quoted in jobs citing Problem Management.

Salary trend for Problem Management in the UK

Problem Management
Salary Histogram

Salary distribution for jobs citing Problem Management over the 6 months to 1 June 2024.

Salary histogram for Problem Management in the UK

Problem Management
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -49 636 £52,500 +2.97% 130
UK excluding London -41 489 £48,500 +7.78% 103
Work from Home -7 324 £55,000 +1.85% 55
London +16 193 £77,500 +34.78% 34
South East -18 135 £48,500 +7.78% 32
North of England +11 130 £52,000 +12.43% 17
Midlands -21 99 £50,000 +11.11% 23
West Midlands -25 65 £54,500 +15.96% 11
North West -31 65 £57,500 +21.05% 11
South West -27 50 £42,500 +15.60% 9
Yorkshire +46 40 £57,500 +27.78% 6
East Midlands -19 34 £48,500 +14.12% 12
East of England -34 28 £45,000 +12.50% 16
North East +11 25 £42,925 -18.24%
Scotland -79 20 £45,000 -18.18% 9
Wales +18 19 £50,750 +48.18%
Isle of Man - 6 £36,000 -
Northern Ireland - 3 - - 1

Problem Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (4.51%) Microsoft Exchange
2 25 (3.53%) SharePoint
3 23 (3.24%) SAS
4 6 (0.85%) Exchange Server 2000
4 6 (0.85%) JBoss
5 5 (0.71%) Confluence
6 3 (0.42%) IBM Notes
6 3 (0.42%) IIS
7 2 (0.28%) Apache
7 2 (0.28%) Apache Spark
7 2 (0.28%) WebSphere
8 1 (0.14%) Oracle Spatial
8 1 (0.14%) Oracle Workflow
8 1 (0.14%) Tomcat
8 1 (0.14%) WebLogic
8 1 (0.14%) WordPress
Applications
1 48 (6.77%) Microsoft Office
2 28 (3.95%) Microsoft Excel
3 8 (1.13%) Microsoft PowerPoint
4 5 (0.71%) MS Visio
5 1 (0.14%) Microsoft Project
Business Applications
1 22 (3.10%) NEC Housing
2 6 (0.85%) Aladdin
2 6 (0.85%) Dynamics CRM
2 6 (0.85%) thinkFolio
3 5 (0.71%) Remedy ITSM
3 5 (0.71%) Temenos T24
4 4 (0.56%) Dynamics NAV
5 3 (0.42%) Oracle ERP
6 2 (0.28%) Endur
6 2 (0.28%) Oracle EBS
7 1 (0.14%) Carpe Diem
7 1 (0.14%) Elite 3E
7 1 (0.14%) Oracle Cash Management
7 1 (0.14%) Oracle EBS R12
7 1 (0.14%) Oracle E-Business Tax
7 1 (0.14%) Oracle General Ledger
7 1 (0.14%) Oracle Internet Expenses
7 1 (0.14%) Oracle iProcurement
7 1 (0.14%) Oracle Payables
7 1 (0.14%) Oracle Receivables
Cloud Services
1 190 (26.80%) Azure
2 163 (22.99%) Microsoft 365
3 63 (8.89%) Power Platform
4 46 (6.49%) AWS
5 30 (4.23%) SaaS
6 28 (3.95%) Azure DevOps
6 28 (3.95%) Entra ID
6 28 (3.95%) GCP
7 27 (3.81%) Azure Logic Apps
7 27 (3.81%) Dynamics 365
7 27 (3.81%) PowerApps
8 25 (3.53%) IaaS
9 21 (2.96%) PaaS
10 17 (2.40%) Azure Monitor
10 17 (2.40%) Serverless
11 16 (2.26%) Azure Data Factory
11 16 (2.26%) Azure Service Bus
12 14 (1.97%) Azure Functions
13 13 (1.83%) Power Automate
14 12 (1.69%) OpenShift
Communications & Networking
1 62 (8.74%) Firewall
2 54 (7.62%) DNS
3 31 (4.37%) LAN
4 30 (4.23%) DHCP
5 24 (3.39%) Wireless
6 23 (3.24%) Remote Desktop
7 22 (3.10%) WAN
8 21 (2.96%) VPN
9 16 (2.26%) Internet
9 16 (2.26%) TCP/IP
10 15 (2.12%) SAN
11 11 (1.55%) VoIP
11 11 (1.55%) Wi-Fi
12 7 (0.99%) Intrusion Detection
13 6 (0.85%) Wireshark
14 5 (0.71%) Fibre Channel
14 5 (0.71%) Network Security
14 5 (0.71%) SD-WAN
14 5 (0.71%) VLAN
15 4 (0.56%) 5G
Database & Business Intelligence
1 37 (5.22%) SQL Server
2 30 (4.23%) Relational Database
3 29 (4.09%) Oracle Database
4 28 (3.95%) Power BI
5 24 (3.39%) MySQL
6 23 (3.24%) PostgreSQL
7 22 (3.10%) Oracle Database 12c
8 20 (2.82%) RDBMS
9 10 (1.41%) Azure SQL Database
10 6 (0.85%) Data Warehouse
11 5 (0.71%) Data Lake
12 2 (0.28%) Amazon RDS
12 2 (0.28%) Apache Cassandra
12 2 (0.28%) Big Data
12 2 (0.28%) Hadoop
12 2 (0.28%) Metadata
12 2 (0.28%) Qlik Sense
12 2 (0.28%) Tableau
13 1 (0.14%) BusinessObjects XI
13 1 (0.14%) SQL Server Integration Services
Development Applications
1 20 (2.82%) Jenkins
2 12 (1.69%) IBM UrbanCode
3 10 (1.41%) JIRA
4 4 (0.56%) Bitbucket
5 3 (0.42%) Git
6 2 (0.28%) Postman
7 1 (0.14%) Mercurial
7 1 (0.14%) MSI
7 1 (0.14%) Snyk
7 1 (0.14%) Toad
7 1 (0.14%) Visual Studio
General
1 282 (39.77%) Social Skills
2 236 (33.29%) Finance
3 122 (17.21%) Analytical Skills
4 47 (6.63%) Law
5 40 (5.64%) Banking
6 36 (5.08%) Public Sector
7 31 (4.37%) Legal
8 26 (3.67%) Back Office
8 26 (3.67%) Inclusion and Diversity
9 25 (3.53%) Local Government
9 25 (3.53%) Organisational Skills
10 24 (3.39%) Presentation Skills
11 22 (3.10%) Police
12 19 (2.68%) Telecoms
13 13 (1.83%) Retail
14 11 (1.55%) Documentation Skills
14 11 (1.55%) Financial Institution
14 11 (1.55%) Investment Banking
14 11 (1.55%) Manufacturing
15 10 (1.41%) Games
Job Titles
1 148 (20.87%) Analyst
2 98 (13.82%) Senior
3 74 (10.44%) Service Manager
4 61 (8.60%) IT Manager
5 53 (7.48%) Infrastructure Engineer
5 53 (7.48%) Support Analyst
5 53 (7.48%) Support Engineer
6 49 (6.91%) Administrator
6 49 (6.91%) IT Support
7 44 (6.21%) Developer
8 43 (6.06%) DBA
9 41 (5.78%) Lead
9 41 (5.78%) Oracle DBA
10 40 (5.64%) Problem Manager
11 35 (4.94%) IT Services Manager
12 31 (4.37%) IT Analyst
13 26 (3.67%) Applications Support
13 26 (3.67%) Incident Manager
14 24 (3.39%) Problem Analyst
14 24 (3.39%) Service Analyst
Libraries, Frameworks & Software Standards
1 31 (4.37%) Web Services
2 25 (3.53%) .NET
3 23 (3.24%) CSS
4 22 (3.10%) AngularJS
4 22 (3.10%) HTML
4 22 (3.10%) Twitter Bootstrap
5 5 (0.71%) REST
6 4 (0.56%) Software Packaging
6 4 (0.56%) XML
6 4 (0.56%) YAML
7 3 (0.42%) .NET Framework
7 3 (0.42%) ARM Templates
7 3 (0.42%) AWS CDK
7 3 (0.42%) EDI
7 3 (0.42%) JSON
8 2 (0.28%) Ajax
8 2 (0.28%) Middleware
8 2 (0.28%) Node.js
8 2 (0.28%) XSLT
9 1 (0.14%) Oracle Fusion
Miscellaneous
1 86 (12.13%) Management Information System
2 44 (6.21%) Self-Motivation
3 38 (5.36%) Driving Licence
4 37 (5.22%) CMDB
5 34 (4.80%) Data Centre
6 25 (3.53%) PKI
7 23 (3.24%) Legacy Systems
8 22 (3.10%) Product Ownership
9 20 (2.82%) Clustering
10 18 (2.54%) Enterprise Software
11 17 (2.40%) Cyber Threat
12 14 (1.97%) Security Operations Centre
13 13 (1.83%) Enterprise Cloud
13 13 (1.83%) Hedge funds
13 13 (1.83%) Replication
14 12 (1.69%) Public Cloud
15 10 (1.41%) Cyber Defence
16 8 (1.13%) Hybrid Cloud
17 7 (0.99%) Cyber Kill Chain
18 5 (0.71%) Onboarding
Operating Systems
1 221 (31.17%) Windows
2 80 (11.28%) Windows Server
3 76 (10.72%) Linux
4 56 (7.90%) Unix
5 44 (6.21%) Windows 10
6 34 (4.80%) Windows Server 2012
7 25 (3.53%) Windows 7
8 24 (3.39%) Windows Server 2019
9 22 (3.10%) Windows Server 2016
10 10 (1.41%) AIX
11 8 (1.13%) Android
12 7 (0.99%) Apple iOS
13 6 (0.85%) Mac OS
14 4 (0.56%) Red Hat Enterprise Linux
14 4 (0.56%) Windows Server 2003
15 3 (0.42%) CentOS
15 3 (0.42%) zOS
16 2 (0.28%) Ubuntu
17 1 (0.14%) VMS
17 1 (0.14%) Windows Server 2008
Processes & Methodologies
1 418 (58.96%) ITIL
2 263 (37.09%) Change Management
3 255 (35.97%) Service Management
4 222 (31.31%) Incident Management
5 156 (22.00%) Customer Service
6 143 (20.17%) Problem-Solving
7 138 (19.46%) ITSM
7 138 (19.46%) Service Delivery
8 118 (16.64%) Continuous Improvement
9 113 (15.94%) Root Cause Analysis
10 103 (14.53%) Agile
11 84 (11.85%) Cybersecurity
12 73 (10.30%) Infrastructure Engineering
13 72 (10.16%) DevOps
14 66 (9.31%) Mentoring
15 65 (9.17%) Roadmaps
16 58 (8.18%) Information Security
17 55 (7.76%) Trend Analysis
18 48 (6.77%) Actionable Insight
18 48 (6.77%) Process Improvement
Programming Languages
1 81 (11.42%) SQL
2 72 (10.16%) PowerShell
3 31 (4.37%) Python
4 25 (3.53%) C#
5 15 (2.12%) Java
6 14 (1.97%) ActionScript
7 13 (1.83%) VB
8 12 (1.69%) Groovy
9 9 (1.27%) Bash
10 6 (0.85%) Perl
11 5 (0.71%) JavaScript
11 5 (0.71%) T-SQL
12 4 (0.56%) PL/SQL
13 3 (0.42%) C++
13 3 (0.42%) JCL
13 3 (0.42%) TypeScript
14 2 (0.28%) Shell Script
15 1 (0.14%) ActionScript 2.0
15 1 (0.14%) C
15 1 (0.14%) REXX
Qualifications
1 129 (18.19%) Degree
2 100 (14.10%) Security Cleared
3 47 (6.63%) SC Cleared
4 36 (5.08%) ITIL Certification
5 31 (4.37%) CISSP
6 25 (3.53%) CISM
7 22 (3.10%) Oracle Certification
8 18 (2.54%) ITIL Foundation Certificate
8 18 (2.54%) Microsoft Certification
9 17 (2.40%) HNC
10 12 (1.69%) CRISC
10 12 (1.69%) GIAC
10 12 (1.69%) ISSMP
11 11 (1.55%) Azure Certification
11 11 (1.55%) CISA
11 11 (1.55%) Cisco Certification
11 11 (1.55%) DV Cleared
12 10 (1.41%) CCNA
13 9 (1.27%) Computer Science Degree
14 8 (1.13%) CompTIA CySA+
Quality Assurance & Compliance
1 106 (14.95%) SLA
2 38 (5.36%) ISO/IEC 27001
3 25 (3.53%) Accessibility
4 20 (2.82%) PCI DSS
5 16 (2.26%) COBIT
6 12 (1.69%) Cyber Essentials
7 11 (1.55%) GDPR
8 9 (1.27%) Data Quality
9 8 (1.13%) NIST
10 7 (0.99%) NCSC
10 7 (0.99%) SOC 1
11 6 (0.85%) GRC
11 6 (0.85%) QA
12 5 (0.71%) HIPAA
13 4 (0.56%) ISO 9001
13 4 (0.56%) ITGC
13 4 (0.56%) PMO
14 3 (0.42%) ISO 14000
15 1 (0.14%) ISO/IEC 20000
15 1 (0.14%) SOC 2
System Software
1 122 (17.21%) Active Directory
2 52 (7.33%) VMware Infrastructure
3 22 (3.10%) vSphere
4 21 (2.96%) Hyper-V
5 19 (2.68%) VMware ESXi
6 13 (1.83%) OpenSSH
6 13 (1.83%) XenApp
7 8 (1.13%) Terminal Services
8 7 (0.99%) Virtual Desktop
9 3 (0.42%) Docker
9 3 (0.42%) NFS
9 3 (0.42%) Time Sharing Option
10 2 (0.28%) Microsoft Virtual Server
10 2 (0.28%) Virtual Servers
11 1 (0.14%) Citrix Hypervisor
11 1 (0.14%) DFS Replication
11 1 (0.14%) Virtual Machines
Systems Management
1 54 (7.62%) Microsoft Intune
1 54 (7.62%) SCCM
2 29 (4.09%) Ansible
3 22 (3.10%) Terraform
4 15 (2.12%) vCenter Server
5 13 (1.83%) IBM BigFix
5 13 (1.83%) PowerCLI
5 13 (1.83%) Progress Chef
6 9 (1.27%) SCOM
7 6 (0.85%) CSIRT
8 5 (0.71%) Active Directory Federation Services
8 5 (0.71%) AirWatch
8 5 (0.71%) Kubernetes
8 5 (0.71%) Microsoft Clustering
9 3 (0.42%) NetBackup
10 2 (0.28%) Grafana
10 2 (0.28%) Single Sign-On
11 1 (0.14%) Jamf Pro
11 1 (0.14%) Opsgenie
11 1 (0.14%) vRealize
Vendors
1 232 (32.72%) Microsoft
2 92 (12.98%) VMware
3 82 (11.57%) ServiceNow
4 75 (10.58%) Oracle
5 36 (5.08%) Dell
6 34 (4.80%) Citrix
7 33 (4.65%) HP
7 33 (4.65%) IBM
8 27 (3.81%) Google
9 23 (3.24%) Cisco
10 22 (3.10%) NEC
11 17 (2.40%) iManage
12 14 (1.97%) Remedy
13 12 (1.69%) Aderant
13 12 (1.69%) Alibaba
14 9 (1.27%) BT
14 9 (1.27%) SolarWinds
15 8 (1.13%) Qualys
16 7 (0.99%) Meraki
16 7 (0.99%) Symantec