Support Specialist Jobs

Support Specialist
UK

The median Support Specialist salary in the UK is £37,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 462 761 965
Rank change year-on-year +299 +204 -157
Permanent jobs requiring a Support Specialist 544 185 324
As % of all permanent jobs advertised in the UK 0.50% 0.20% 0.19%
As % of the Job Titles category 0.53% 0.22% 0.20%
Number of salaries quoted 402 139 232
10th Percentile £26,750 £32,500 £26,500
25th Percentile £30,000 £37,000 £32,500
Median annual salary (50th Percentile) £37,000 £45,000 £40,000
Median % change year-on-year -17.78% +12.50% +11.11%
75th Percentile £49,432 £53,750 £50,000
90th Percentile £59,000 £63,000 £65,000
UK excluding London median annual salary £34,000 £44,535 £34,750
% change year-on-year -23.65% +28.16% -0.71%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 102,753 84,908 164,946
% of permanent jobs with a recognized job title 94.75% 91.21% 95.96%
Number of salaries quoted 72,538 55,143 85,388
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,524 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,296
% change year-on-year -6.54% +6.37% +5.89%

Support Specialist
Job Vacancy Trend

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Support Specialist.

Salary trend for Support Specialist in the UK

Support Specialist
Salary Histogram

Salary distribution for jobs citing Support Specialist over the 6 months to 9 June 2024.

Salary histogram for Support Specialist in the UK

Support Specialist
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +283 502 £37,500 -18.48% 88
UK excluding London +181 377 £34,000 -23.65% 88
London +139 150 £47,500 +2.15% 17
Work from Home +91 117 £44,000 -4.35% 31
North of England +118 110 £35,000 -26.58% 14
South East +65 92 £45,000 - 30
Midlands +6 70 £32,500 -35.00% 13
North West +44 59 £32,000 -41.82% 9
West Midlands +31 51 £32,500 -35.00% 7
Yorkshire +103 46 £35,579 +0.93% 5
East of England +20 44 £33,895 -23.89% 9
South West +2 34 £31,000 +2.48% 6
East Midlands -37 19 £29,500 -28.05% 6
Wales +21 12 £34,000 +44.68% 4
Scotland -61 11 £28,500 +2.20% 12
North East -13 5 £40,000 -16.09%
Isle of Man - 4 £37,000 -

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Specialist in the job title.

1 217 (39.89%) Windows
2 205 (37.68%) Social Skills
3 200 (36.76%) Microsoft
4 157 (28.86%) Active Directory
5 156 (28.68%) Microsoft 365
6 145 (26.65%) Degree
7 115 (21.14%) Problem-Solving
8 99 (18.20%) SCCM
9 93 (17.10%) Windows 10
10 91 (16.73%) Microsoft Exchange
11 85 (15.63%) Customer Service
12 83 (15.26%) Android
13 82 (15.07%) Video Conferencing
14 81 (14.89%) Computer Science
15 75 (13.79%) ITIL
16 73 (13.42%) Cisco
17 72 (13.24%) Wireless
18 70 (12.87%) Azure
19 68 (12.50%) WAN
20 64 (11.76%) Citrix
20 64 (11.76%) Computer Science Degree
21 63 (11.58%) Security Cleared
22 62 (11.40%) WebEx
23 61 (11.21%) BCP
23 61 (11.21%) Linux
24 59 (10.85%) Cisco IOS
25 58 (10.66%) Business Continuity
25 58 (10.66%) SD-WAN
26 57 (10.48%) Master's Degree
26 57 (10.48%) Mobile Device Management

Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (16.73%) Microsoft Exchange
2 42 (7.72%) SharePoint
3 19 (3.49%) Skype for Business
4 7 (1.29%) OpenStack
5 5 (0.92%) JBoss
6 4 (0.74%) Confluence
7 2 (0.37%) CMS
8 1 (0.18%) Apache
Applications
1 39 (7.17%) Microsoft Office
2 11 (2.02%) Microsoft Excel
3 8 (1.47%) Microsoft PowerPoint
4 1 (0.18%) Adobe Creative Suite
4 1 (0.18%) Microsoft Project
4 1 (0.18%) MS Visio
Business Applications
1 5 (0.92%) Dynamics AX
1 5 (0.92%) Oracle ERP
1 5 (0.92%) Temenos T24
2 4 (0.74%) Magento
2 4 (0.74%) NetSuite
3 2 (0.37%) Dynamics CRM
3 2 (0.37%) Unit4 Business World
4 1 (0.18%) iTrent
4 1 (0.18%) Raiser’s Edge
4 1 (0.18%) Sage 300 ERP
4 1 (0.18%) SAP Business One
Cloud Services
1 156 (28.68%) Microsoft 365
2 70 (12.87%) Azure
3 39 (7.17%) Power Platform
4 28 (5.15%) Entra ID
5 18 (3.31%) Azure Monitor
5 18 (3.31%) Azure Storage
6 15 (2.76%) SaaS
7 14 (2.57%) AWS
8 8 (1.47%) Nutanix
9 6 (1.10%) Power Automate
10 5 (0.92%) Cloud Computing
10 5 (0.92%) GCP
10 5 (0.92%) Google Workspace
10 5 (0.92%) PowerApps
10 5 (0.92%) Slack
11 4 (0.74%) Mimecast
12 3 (0.55%) Asana
13 2 (0.37%) Azure Data Factory
13 2 (0.37%) Azure DevOps
13 2 (0.37%) WhatsApp
Communications & Networking
1 72 (13.24%) Wireless
2 68 (12.50%) WAN
3 62 (11.40%) WebEx
4 59 (10.85%) Cisco IOS
5 58 (10.66%) SD-WAN
6 41 (7.54%) DNS
7 33 (6.07%) DHCP
8 29 (5.33%) Firewall
9 21 (3.86%) LAN
10 19 (3.49%) Skype
11 17 (3.13%) VPN
12 10 (1.84%) FTP
12 10 (1.84%) Internet
12 10 (1.84%) TCP/IP
13 9 (1.65%) 5G
13 9 (1.65%) Ethernet
14 8 (1.47%) Wi-Fi
15 7 (1.29%) VoIP
16 6 (1.10%) SSL
17 5 (0.92%) Broadband
Database & Business Intelligence
1 23 (4.23%) Power BI
1 23 (4.23%) QlikView
2 17 (3.13%) SQL Server
3 13 (2.39%) BusinessObjects
3 13 (2.39%) Relational Database
4 5 (0.92%) Crystal Reports
5 4 (0.74%) NoSQL
6 2 (0.37%) DataStage
6 2 (0.37%) SQL Server Integration Services
7 1 (0.18%) Data Warehouse
Development Applications
1 10 (1.84%) JIRA
2 2 (0.37%) Eclipse
3 1 (0.18%) Git
General
1 205 (37.68%) Social Skills
2 54 (9.93%) Law
3 46 (8.46%) Finance
4 25 (4.60%) Analytical Skills
5 24 (4.41%) Legal
6 22 (4.04%) Retail
7 21 (3.86%) Inclusion and Diversity
7 21 (3.86%) Telecoms
8 14 (2.57%) Banking
9 13 (2.39%) Manufacturing
10 11 (2.02%) Organisational Skills
11 9 (1.65%) Marketing
12 8 (1.47%) Games
12 8 (1.47%) German Language
13 7 (1.29%) Electronics
14 6 (1.10%) Front Office
15 5 (0.92%) French Language
16 4 (0.74%) Back Office
16 4 (0.74%) Investment Banking
16 4 (0.74%) Multimedia
Libraries, Frameworks & Software Standards
1 18 (3.31%) ARM Templates
2 9 (1.65%) EDI
2 9 (1.65%) HTML
3 7 (1.29%) .NET
4 6 (1.10%) FIX Protocol
4 6 (1.10%) JSON
5 5 (0.92%) Oracle Fusion
5 5 (0.92%) REST
5 5 (0.92%) Web Services
6 4 (0.74%) XMPP
7 3 (0.55%) XML
8 2 (0.37%) EDIFACT
8 2 (0.37%) SAML
9 1 (0.18%) EJB
Miscellaneous
1 82 (15.07%) Video Conferencing
2 56 (10.29%) Wiki
3 45 (8.27%) Self-Motivation
4 29 (5.33%) Driving Licence
5 26 (4.78%) Management Information System
6 23 (4.23%) Data Centre
7 22 (4.04%) Onboarding
8 19 (3.49%) PKI
9 6 (1.10%) Smartphone
10 5 (0.92%) Blackberry
10 5 (0.92%) Client/Server
10 5 (0.92%) Foreign Exchange (FX)
11 4 (0.74%) CMDB
11 4 (0.74%) EFT
11 4 (0.74%) Equities
11 4 (0.74%) Market Risk
12 3 (0.55%) CCTV
12 3 (0.55%) Product Ownership
13 2 (0.37%) BYOD
13 2 (0.37%) Life Science
Operating Systems
1 217 (39.89%) Windows
2 93 (17.10%) Windows 10
3 83 (15.26%) Android
4 61 (11.21%) Linux
5 45 (8.27%) Windows Server
6 26 (4.78%) Windows Server 2016
7 23 (4.23%) Windows Server 2019
8 17 (3.13%) Apple iOS
9 10 (1.84%) Mac OS
10 9 (1.65%) Unix
11 6 (1.10%) AIX
12 5 (0.92%) Windows NT
12 5 (0.92%) Windows Server 2012
13 3 (0.55%) Windows 7
14 2 (0.37%) Red Hat Enterprise Linux
15 1 (0.18%) CentOS
15 1 (0.18%) Debian
15 1 (0.18%) Scientific Linux
15 1 (0.18%) Ubuntu
Processes & Methodologies
1 115 (21.14%) Problem-Solving
2 85 (15.63%) Customer Service
3 81 (14.89%) Computer Science
4 75 (13.79%) ITIL
5 61 (11.21%) BCP
6 58 (10.66%) Business Continuity
7 57 (10.48%) Mobile Device Management
8 56 (10.29%) Application Virtualisation
8 56 (10.29%) Business Continuity Planning
8 56 (10.29%) Contract Negotiation
9 37 (6.80%) Agile
9 37 (6.80%) Service Management
10 32 (5.88%) Business Intelligence
11 31 (5.70%) Continuous Improvement
12 28 (5.15%) Incident Management
12 28 (5.15%) Stakeholder Management
13 26 (4.78%) CI/CD
13 26 (4.78%) DevOps
14 25 (4.60%) Project Management
15 22 (4.04%) ERP
Programming Languages
1 45 (8.27%) SQL
2 27 (4.96%) PowerShell
3 26 (4.78%) C#
4 19 (3.49%) VBScript
5 18 (3.31%) Bicep
5 18 (3.31%) VB
6 8 (1.47%) Java
6 8 (1.47%) Python
7 4 (0.74%) Bash
8 1 (0.18%) JavaScript
8 1 (0.18%) PHP
Qualifications
1 145 (26.65%) Degree
2 64 (11.76%) Computer Science Degree
3 63 (11.58%) Security Cleared
4 57 (10.48%) Master's Degree
5 48 (8.82%) SC Cleared
6 38 (6.99%) DV Cleared
7 23 (4.23%) ITIL Foundation Certificate
8 19 (3.49%) HNC
9 11 (2.02%) HND
10 7 (1.29%) Microsoft Certification
11 5 (0.92%) A+ Certification
11 5 (0.92%) DBS Check
12 4 (0.74%) CIPD
12 4 (0.74%) NVQ Level 3
13 3 (0.55%) Postgraduate
14 1 (0.18%) CCNA
14 1 (0.18%) Cisco Certification
14 1 (0.18%) ITIL Certification
14 1 (0.18%) MCP
14 1 (0.18%) MOS
Quality Assurance & Compliance
1 19 (3.49%) SLA
2 13 (2.39%) GDPR
3 7 (1.29%) ISO/IEC 27001
4 4 (0.74%) PCI DSS
5 1 (0.18%) Data Quality
5 1 (0.18%) QA
System Software
1 157 (28.86%) Active Directory
2 56 (10.29%) Microsoft App-V
2 56 (10.29%) VMware ESXi
2 56 (10.29%) XenApp
2 56 (10.29%) XenDesktop
3 21 (3.86%) Virtual Machines
4 19 (3.49%) Virtual Desktop
5 14 (2.57%) VMware Infrastructure
6 12 (2.21%) Hyper-V
7 9 (1.65%) Docker
8 5 (0.92%) Firmware
9 3 (0.55%) vSphere
10 1 (0.18%) FreeRADIUS
10 1 (0.18%) Shibboleth
Systems Management
1 99 (18.20%) SCCM
2 56 (10.29%) AirWatch
3 30 (5.51%) Microsoft Intune
4 26 (4.78%) Kubernetes
5 23 (4.23%) WSUS
6 18 (3.31%) Active Directory Federation Services
6 18 (3.31%) SCOM
7 7 (1.29%) Ansible
8 5 (0.92%) Autotask
8 5 (0.92%) Sysprep
9 4 (0.74%) Grafana
10 1 (0.18%) Packer
10 1 (0.18%) Terraform
Vendors
1 200 (36.76%) Microsoft
2 73 (13.42%) Cisco
3 64 (11.76%) Citrix
4 23 (4.23%) VMware
5 18 (3.31%) Oracle
6 13 (2.39%) Cognos
7 9 (1.65%) ServiceNow
8 6 (1.10%) Datto
9 5 (0.92%) Automation Anywhere
9 5 (0.92%) Blue Prism
9 5 (0.92%) iManage
9 5 (0.92%) Pega
9 5 (0.92%) Temenos
9 5 (0.92%) UiPath
9 5 (0.92%) Veeam
9 5 (0.92%) Virgin Media
10 4 (0.74%) Apple
10 4 (0.74%) Epicor
10 4 (0.74%) Splunk
11 3 (0.55%) Snow