Service Analyst Jobs in England

Service Analyst
UK > England

The median Service Analyst salary in England is £27,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 321 361 407
Rank change year-on-year +40 +46 -43
Permanent jobs requiring a Service Analyst 786 761 1,290
As % of all permanent jobs advertised in England 0.86% 0.90% 0.91%
As % of the Job Titles category 0.91% 0.99% 0.95%
Number of salaries quoted 597 612 1,005
10th Percentile £22,000 £22,000 £21,000
25th Percentile £24,000 £24,150 £23,750
Median annual salary (50th Percentile) £27,500 £28,500 £27,500
Median % change year-on-year -3.51% +3.64% -
75th Percentile £34,750 £37,000 £38,750
90th Percentile £45,000 £48,750 £62,500
UK median annual salary £27,500 £28,500 £27,500
% change year-on-year -3.51% +3.64% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,182 76,808 135,607
% of permanent jobs with a recognized job title 94.72% 91.28% 96.02%
Number of salaries quoted 63,611 49,955 75,079
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £71,082 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Analyst in England

Service Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Analyst in England.

Salary trend for Service Analyst in England

Service Analyst
Salary Histogram in England

Salary distribution for jobs citing Service Analyst in England over the 6 months to 1 June 2024.

Salary histogram for Service Analyst in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +81 235 £24,500 -2.00% 41
London +31 152 £38,500 +10.00% 10
North West +27 119 £25,000 -2.18% 24
South East -56 116 £26,000 -4.59% 20
South West +42 108 £27,675 -1.16% 7
Midlands +11 105 £28,165 -1.18% 17
Yorkshire +85 87 £24,500 +1.45% 14
West Midlands +2 72 £27,500 -5.17% 13
East of England +18 69 £26,500 +10.42% 22
East Midlands -10 33 £28,165 +4.31% 4
North East 0 29 £24,500 -2.00% 5
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Analyst in the job title.

1 363 (46.18%) Microsoft
2 349 (44.40%) Social Skills
3 316 (40.20%) Windows
4 304 (38.68%) Active Directory
5 290 (36.90%) Customer Service
6 280 (35.62%) Microsoft 365
7 240 (30.53%) ITIL
8 192 (24.43%) Problem-Solving
9 146 (18.58%) Microsoft Office
10 133 (16.92%) Finance
11 121 (15.39%) Analytical Skills
12 116 (14.76%) SLA
13 114 (14.50%) Windows 10
14 103 (13.10%) ITSM
15 88 (11.20%) Azure
16 79 (10.05%) Microsoft Exchange
16 79 (10.05%) Incident Management
17 78 (9.92%) ServiceNow
18 77 (9.80%) Time Management
19 74 (9.41%) Windows Server
20 72 (9.16%) Law
21 66 (8.40%) LAN
22 65 (8.27%) Service Management
22 65 (8.27%) Inclusion and Diversity
23 62 (7.89%) Degree
24 56 (7.12%) Banking
25 55 (7.00%) VPN
26 54 (6.87%) Service Delivery
27 48 (6.11%) TCP/IP
27 48 (6.11%) SharePoint

Service Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (10.05%) Microsoft Exchange
2 48 (6.11%) SharePoint
3 24 (3.05%) Confluence
4 3 (0.38%) IBM Notes
5 2 (0.25%) Exchange Server 2003
5 2 (0.25%) Exchange Server 2007
5 2 (0.25%) Exchange Server 2010
5 2 (0.25%) Exchange Server 2013
6 1 (0.13%) CMS
6 1 (0.13%) IBM Domino
6 1 (0.13%) Skype for Business
Applications
1 146 (18.58%) Microsoft Office
2 33 (4.20%) Microsoft Excel
3 19 (2.42%) Microsoft PowerPoint
4 2 (0.25%) Chatbot
4 2 (0.25%) Microsoft Project
4 2 (0.25%) MS Visio
Business Applications
1 2 (0.25%) assyst
1 2 (0.25%) Elite 3E
2 1 (0.13%) Aladdin
2 1 (0.13%) BambooHR
2 1 (0.13%) Carpe Diem
2 1 (0.13%) iTrent
2 1 (0.13%) Remedy ITSM
Cloud Services
1 280 (35.62%) Microsoft 365
2 88 (11.20%) Azure
3 35 (4.45%) SaaS
4 27 (3.44%) Entra ID
5 23 (2.93%) Mimecast
6 17 (2.16%) AWS
7 16 (2.04%) OneDrive
8 13 (1.65%) Power Platform
9 7 (0.89%) Snowflake
10 4 (0.51%) Dynamics 365
10 4 (0.51%) PaaS
11 3 (0.38%) Power Automate
12 2 (0.25%) GCP
12 2 (0.25%) Google Drive
12 2 (0.25%) Google Workspace
12 2 (0.25%) WhatsApp
13 1 (0.13%) Asana
13 1 (0.13%) Azure Monitor
13 1 (0.13%) Google Sheets
13 1 (0.13%) Zapier
Communications & Networking
1 66 (8.40%) LAN
2 55 (7.00%) VPN
3 48 (6.11%) TCP/IP
4 44 (5.60%) DNS
5 41 (5.22%) WAN
6 38 (4.83%) Firewall
7 34 (4.33%) VoIP
8 28 (3.56%) DHCP
9 25 (3.18%) Internet
10 19 (2.42%) Remote Desktop
11 18 (2.29%) Wireless
12 13 (1.65%) Wi-Fi
13 11 (1.40%) Broadband
14 6 (0.76%) SAN
15 5 (0.64%) SSL
16 4 (0.51%) Wireshark
17 3 (0.38%) Skype
18 2 (0.25%) VLAN
19 1 (0.13%) IP Telephony
19 1 (0.13%) SSH
Database & Business Intelligence
1 14 (1.78%) SQL Server
2 13 (1.65%) Power BI
3 3 (0.38%) Tableau
4 2 (0.25%) Oracle Reports
4 2 (0.25%) SQL Server Integration Services
4 2 (0.25%) SQL Server Reporting Services
5 1 (0.13%) SAP HANA
Development Applications
1 23 (2.93%) JIRA
2 1 (0.13%) Atlassian Bamboo
General
1 349 (44.40%) Social Skills
2 133 (16.92%) Finance
3 121 (15.39%) Analytical Skills
4 72 (9.16%) Law
5 65 (8.27%) Inclusion and Diversity
6 56 (7.12%) Banking
7 48 (6.11%) Retail
8 36 (4.58%) Telecoms
9 33 (4.20%) Investment Banking
10 30 (3.82%) Legal
11 27 (3.44%) French Language
12 26 (3.31%) Presentation Skills
13 21 (2.67%) Digital Economy
13 21 (2.67%) Public Sector
14 19 (2.42%) Corporate Banking
15 13 (1.65%) Front Office
16 12 (1.53%) Documentation Skills
17 9 (1.15%) Advertising
17 9 (1.15%) Organisational Skills
18 8 (1.02%) German Language
Libraries, Frameworks & Software Standards
1 16 (2.04%) OLE
2 5 (0.64%) XML
3 2 (0.25%) .NET
4 1 (0.13%) EDI
4 1 (0.13%) Oracle Fusion
Miscellaneous
1 36 (4.58%) Self-Motivation
2 32 (4.07%) Smartphone
3 25 (3.18%) Driving Licence
3 25 (3.18%) Management Information System
4 19 (2.42%) Data Centre
4 19 (2.42%) Mobile App
5 15 (1.91%) Onboarding
6 13 (1.65%) Team-Oriented Environment
7 12 (1.53%) iPad
7 12 (1.53%) iPhone
8 10 (1.27%) Replication
9 8 (1.02%) Derivative
9 8 (1.02%) Life Science
10 7 (0.89%) Credit Derivative
10 7 (0.89%) Credit Risk
10 7 (0.89%) Foreign Exchange (FX)
11 6 (0.76%) Fixed Income
12 5 (0.64%) CMDB
12 5 (0.64%) Product Ownership
12 5 (0.64%) Video Conferencing
Operating Systems
1 316 (40.20%) Windows
2 114 (14.50%) Windows 10
3 74 (9.41%) Windows Server
4 39 (4.96%) Android
5 24 (3.05%) Windows Server 2019
6 22 (2.80%) Windows Server 2016
7 20 (2.54%) Apple iOS
8 15 (1.91%) Windows Server 2012
9 13 (1.65%) Windows 7
10 10 (1.27%) Linux
10 10 (1.27%) Unix
11 9 (1.15%) Mac OS
12 5 (0.64%) Windows Server 2008
13 2 (0.25%) Red Hat Enterprise Linux
13 2 (0.25%) Windows 8
13 2 (0.25%) Windows Server 2003
Processes & Methodologies
1 290 (36.90%) Customer Service
2 240 (30.53%) ITIL
3 192 (24.43%) Problem-Solving
4 103 (13.10%) ITSM
5 79 (10.05%) Incident Management
6 77 (9.80%) Time Management
7 65 (8.27%) Service Management
8 54 (6.87%) Service Delivery
9 40 (5.09%) Asset Management
10 35 (4.45%) Change Management
11 32 (4.07%) Business Analysis
11 32 (4.07%) Project Management
12 29 (3.69%) Collaborative Working
13 27 (3.44%) Continuous Improvement
14 26 (3.31%) Agile
14 26 (3.31%) Statistics
15 25 (3.18%) Root Cause Analysis
16 24 (3.05%) Customer Experience
16 24 (3.05%) Problem Management
17 23 (2.93%) Analytics
Programming Languages
1 25 (3.18%) SQL
2 23 (2.93%) R
3 12 (1.53%) PowerShell
4 11 (1.40%) Python
5 7 (0.89%) T-SQL
6 2 (0.25%) C++
6 2 (0.25%) Java
Qualifications
1 62 (7.89%) Degree
2 27 (3.44%) A+ Certification
3 24 (3.05%) Security Cleared
4 23 (2.93%) Microsoft Certification
5 21 (2.67%) ITIL Certification
6 15 (1.91%) DV Cleared
7 12 (1.53%) NVQ Level 3
8 8 (1.02%) ITIL Foundation Certificate
8 8 (1.02%) SC Cleared
9 6 (0.76%) MCP
10 5 (0.64%) BPSS Clearance
10 5 (0.64%) Computer Science Degree
10 5 (0.64%) DBS Check
11 4 (0.51%) GCFA
11 4 (0.51%) GCIA
11 4 (0.51%) GCIH
12 3 (0.38%) ISEB
12 3 (0.38%) MBA
12 3 (0.38%) MCITP
12 3 (0.38%) MCSA
Quality Assurance & Compliance
1 116 (14.76%) SLA
2 19 (2.42%) GDPR
3 13 (1.65%) Data Quality
4 5 (0.64%) COBIT
5 4 (0.51%) Accessibility
5 4 (0.51%) ISO 9001
5 4 (0.51%) ISO/IEC 27001
5 4 (0.51%) NIST
5 4 (0.51%) QA
6 3 (0.38%) ISO 14001
6 3 (0.38%) ITGC
7 2 (0.25%) Sarbanes-Oxley
7 2 (0.25%) Software Quality Assurance
8 1 (0.13%) PMO
System Software
1 304 (38.68%) Active Directory
2 17 (2.16%) XenApp
2 17 (2.16%) XenDesktop
3 11 (1.40%) Hyper-V
3 11 (1.40%) VMware Infrastructure
4 9 (1.15%) vSphere
5 3 (0.38%) Virtual Desktop
6 2 (0.25%) Citrix Hypervisor
7 1 (0.13%) Terminal Services
7 1 (0.13%) Virtual Servers
7 1 (0.13%) VMware ESXi
Systems Management
1 29 (3.69%) Microsoft Intune
2 22 (2.80%) SCCM
3 2 (0.25%) Backup Exec
3 2 (0.25%) Jamf Pro
3 2 (0.25%) Symantec Endpoint Protection
4 1 (0.13%) Active Directory Federation Services
4 1 (0.13%) IBM BigFix
4 1 (0.13%) Icinga
4 1 (0.13%) Tivoli
Vendors
1 363 (46.18%) Microsoft
2 78 (9.92%) ServiceNow
3 39 (4.96%) Citrix
4 35 (4.45%) VMware
5 26 (3.31%) Cisco
6 25 (3.18%) Apple
7 16 (2.04%) iManage
8 14 (1.78%) Dell
9 13 (1.65%) HP
10 12 (1.53%) Adobe
11 11 (1.40%) Virgin Media
12 10 (1.27%) NetApp
12 10 (1.27%) Snow
12 10 (1.27%) Veeam
13 9 (1.15%) Ivanti
13 9 (1.15%) Remedy
14 8 (1.02%) Aderant
14 8 (1.02%) Google
14 8 (1.02%) Splunk
15 7 (0.89%) Alteryx