Support Technician Jobs in England

Support Technician
UK > England

The median Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 291 529 828
Rank change year-on-year +238 +299 -146
Permanent jobs requiring a Support Technician 880 410 368
As % of all permanent jobs advertised in England 0.97% 0.49% 0.26%
As % of the Job Titles category 1.02% 0.53% 0.27%
Number of salaries quoted 758 253 310
10th Percentile £21,250 £23,000 £20,500
25th Percentile £24,000 £24,750 £22,750
Median annual salary (50th Percentile) £27,000 £29,000 £26,000
Median % change year-on-year -6.90% +11.54% +4.00%
75th Percentile £30,000 £33,750 £30,250
90th Percentile £34,500 £37,500 £35,500
UK median annual salary £27,000 £29,000 £26,000
% change year-on-year -6.90% +11.54% +4.00%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,182 76,808 135,607
% of permanent jobs with a recognized job title 94.72% 91.28% 96.02%
Number of salaries quoted 63,611 49,955 75,079
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £71,082 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

Salary distribution for jobs citing Support Technician in England over the 6 months to 1 June 2024.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +139 250 £27,000 -14.29% 35
North of England +118 196 £27,500 +1.45% 36
East of England +109 176 £26,500 -3.64% 9
Midlands +108 163 £26,000 +2.97% 32
Yorkshire +139 101 £26,500 -2.24% 13
East Midlands +58 91 £26,000 +4.00% 21
North West -1 80 £28,000 -20.00% 19
West Midlands +33 66 £26,000 +1.36% 11
South West -29 48 £27,500 - 19
London +44 47 £30,000 +3.45% 19
North East +2 15 £30,000 - 4
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Technician in the job title.

1 376 (42.73%) Microsoft 365
2 368 (41.82%) Windows
3 343 (38.98%) Microsoft
4 278 (31.59%) Customer Service
5 265 (30.11%) Social Skills
6 241 (27.39%) Active Directory
7 205 (23.30%) Problem-Solving
8 152 (17.27%) Windows Server
9 129 (14.66%) Microsoft Office
10 114 (12.95%) Windows 10
11 101 (11.48%) Azure
12 93 (10.57%) Driving Licence
13 70 (7.95%) Microsoft Exchange
13 70 (7.95%) DNS
14 69 (7.84%) Firewall
14 69 (7.84%) Wireless
15 67 (7.61%) ITIL
16 60 (6.82%) Entra ID
17 59 (6.70%) TCP/IP
17 59 (6.70%) Google
17 59 (6.70%) Degree
18 56 (6.36%) DHCP
18 56 (6.36%) VMware
19 51 (5.80%) ITSM
20 50 (5.68%) Finance
20 50 (5.68%) SLA
21 49 (5.57%) Manufacturing
22 46 (5.23%) Time Management
23 44 (5.00%) SharePoint
23 44 (5.00%) DBS Check

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (7.95%) Microsoft Exchange
2 44 (5.00%) SharePoint
3 6 (0.68%) Exchange Server 2007
3 6 (0.68%) Exchange Server 2010
3 6 (0.68%) Exchange Server 2013
4 5 (0.57%) Confluence
5 3 (0.34%) IIS
6 2 (0.23%) Resin
7 1 (0.11%) Apache
Applications
1 129 (14.66%) Microsoft Office
2 15 (1.70%) Microsoft Excel
3 3 (0.34%) Microsoft PowerPoint
Business Applications
1 5 (0.57%) Sage 200
1 5 (0.57%) Sage 50
1 5 (0.57%) Sage CRM
2 2 (0.23%) Dynamics NAV
Cloud Services
1 376 (42.73%) Microsoft 365
2 101 (11.48%) Azure
3 60 (6.82%) Entra ID
4 26 (2.95%) Google Workspace
5 14 (1.59%) AWS
6 9 (1.02%) WhatsApp
7 8 (0.91%) OneDrive
8 6 (0.68%) IaaS
9 5 (0.57%) ChatGPT
10 4 (0.45%) Power Platform
11 2 (0.23%) Azure Sentinel
11 2 (0.23%) Dropbox
11 2 (0.23%) Google Drive
12 1 (0.11%) Adobe Creative Cloud
12 1 (0.11%) Asana
12 1 (0.11%) GCP
12 1 (0.11%) Mimecast
12 1 (0.11%) Miro
Communications & Networking
1 70 (7.95%) DNS
2 69 (7.84%) Firewall
2 69 (7.84%) Wireless
3 59 (6.70%) TCP/IP
4 56 (6.36%) DHCP
5 39 (4.43%) Wi-Fi
6 38 (4.32%) LAN
7 23 (2.61%) WAN
8 21 (2.39%) Internet
9 20 (2.27%) VLAN
10 17 (1.93%) VoIP
10 17 (1.93%) VPN
11 12 (1.36%) Ethernet
12 8 (0.91%) FTP
12 8 (0.91%) Network Security
12 8 (0.91%) Remote Desktop
13 7 (0.80%) MPLS
13 7 (0.80%) SD-WAN
14 6 (0.68%) Broadband
15 5 (0.57%) SAN
Database & Business Intelligence
1 8 (0.91%) SQL Server
2 6 (0.68%) PostgreSQL
3 4 (0.45%) Power BI
4 1 (0.11%) MySQL
4 1 (0.11%) SQL Server Reporting Services
4 1 (0.11%) Tableau
Development Applications
1 5 (0.57%) JIRA
2 1 (0.11%) Visual Studio
General
1 265 (30.11%) Social Skills
2 50 (5.68%) Finance
3 49 (5.57%) Manufacturing
4 42 (4.77%) Analytical Skills
5 29 (3.30%) Retail
6 22 (2.50%) Organisational Skills
7 17 (1.93%) Inclusion and Diversity
8 14 (1.59%) Multimedia
9 12 (1.36%) Local Government
9 12 (1.36%) Marketing
10 11 (1.25%) Public Sector
11 10 (1.14%) Law
12 9 (1.02%) Legal
13 7 (0.80%) Automotive
14 6 (0.68%) Telecoms
15 5 (0.57%) Electronics
15 5 (0.57%) Publishing
16 3 (0.34%) Aviation
16 3 (0.34%) Fire and Rescue
17 2 (0.23%) Banking
Libraries, Frameworks & Software Standards
1 4 (0.45%) X-Windows
2 3 (0.34%) CSS
2 3 (0.34%) HTML
3 2 (0.23%) EDI
4 1 (0.11%) .NET
Miscellaneous
1 93 (10.57%) Driving Licence
2 36 (4.09%) Self-Motivation
3 24 (2.73%) CCTV
4 19 (2.16%) Management Information System
4 19 (2.16%) Onboarding
4 19 (2.16%) Video Conferencing
5 15 (1.70%) NHS
6 14 (1.59%) Data Centre
7 8 (0.91%) LIMS
8 7 (0.80%) EPoS
8 7 (0.80%) Handset
8 7 (0.80%) Interactive Media
9 6 (0.68%) Analytical Mindset
9 6 (0.68%) iPad
9 6 (0.68%) iPhone
9 6 (0.68%) Social Media
10 5 (0.57%) Clustering
10 5 (0.57%) Replication
11 4 (0.45%) Enterprise Software
11 4 (0.45%) Mobile Computing
Operating Systems
1 368 (41.82%) Windows
2 152 (17.27%) Windows Server
3 114 (12.95%) Windows 10
4 34 (3.86%) Linux
5 26 (2.95%) Apple iOS
6 23 (2.61%) Android
7 20 (2.27%) Windows Server 2016
8 17 (1.93%) Mac OS
9 16 (1.82%) Windows 7
10 13 (1.48%) Windows Server 2019
11 8 (0.91%) Windows 8
11 8 (0.91%) Windows Server 2012
12 6 (0.68%) Windows Server 2008
13 5 (0.57%) Red Hat Enterprise Linux
14 4 (0.45%) Mac OS X
15 3 (0.34%) Unix
16 2 (0.23%) Ubuntu
Processes & Methodologies
1 278 (31.59%) Customer Service
2 205 (23.30%) Problem-Solving
3 67 (7.61%) ITIL
4 51 (5.80%) ITSM
5 46 (5.23%) Time Management
6 41 (4.66%) Service Management
7 38 (4.32%) Cybersecurity
8 26 (2.95%) Mathematics
9 25 (2.84%) Collaborative Working
9 25 (2.84%) Service Delivery
10 24 (2.73%) CRM
11 22 (2.50%) Coaching
12 19 (2.16%) Logistics
12 19 (2.16%) Preventative Maintenance
13 16 (1.82%) Asset Management
13 16 (1.82%) Computer Science
13 16 (1.82%) Information Security
13 16 (1.82%) Migration
13 16 (1.82%) Project Management
14 15 (1.70%) Configuration Management
Programming Languages
1 32 (3.64%) PowerShell
2 26 (2.95%) SQL
3 6 (0.68%) T-SQL
4 2 (0.23%) Java
5 1 (0.11%) C#
5 1 (0.11%) VBA
Qualifications
1 59 (6.70%) Degree
2 44 (5.00%) DBS Check
3 40 (4.55%) A+ Certification
4 33 (3.75%) Microsoft Certification
5 20 (2.27%) Security Cleared
6 17 (1.93%) SC Cleared
7 15 (1.70%) CCNA
7 15 (1.70%) Cisco Certification
8 10 (1.14%) MCP
9 9 (1.02%) MCSE
9 9 (1.02%) Network+ Certification
10 7 (0.80%) ITIL Foundation Certificate
10 7 (0.80%) MCITP
11 5 (0.57%) MCSA
12 4 (0.45%) Computer Science Degree
12 4 (0.45%) ITIL Certification
13 3 (0.34%) BPSS Clearance
13 3 (0.34%) HNC
13 3 (0.34%) HND
13 3 (0.34%) NVQ Level 3
Quality Assurance & Compliance
1 50 (5.68%) SLA
2 26 (2.95%) GDPR
3 7 (0.80%) Cyber Essentials
3 7 (0.80%) Cyber Essentials PLUS
4 4 (0.45%) QA
5 2 (0.23%) Accessibility
5 2 (0.23%) ISO/IEC 27001
6 1 (0.11%) ISO 14001
6 1 (0.11%) ISO 9001
System Software
1 241 (27.39%) Active Directory
2 36 (4.09%) VMware Infrastructure
3 29 (3.30%) Hyper-V
4 10 (1.14%) Virtual Machines
5 5 (0.57%) Terminal Services
6 4 (0.45%) vSphere
7 3 (0.34%) Virtual Servers
7 3 (0.34%) VMware ESXi
8 2 (0.23%) BitLocker
8 2 (0.23%) Virtual Desktop
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 43 (4.89%) Microsoft Intune
2 12 (1.36%) SCCM
3 5 (0.57%) Active Directory Federation Services
3 5 (0.57%) Microsoft Clustering
3 5 (0.57%) SCOM
4 4 (0.45%) AirWatch
5 3 (0.34%) Autotask
5 3 (0.34%) Microsoft Data Protection Manager
5 3 (0.34%) SCDPM
5 3 (0.34%) SmoothWall
6 2 (0.23%) FortiGate
6 2 (0.23%) Jamf Pro
6 2 (0.23%) PaperCut
7 1 (0.11%) Graylog
Vendors
1 343 (38.98%) Microsoft
2 59 (6.70%) Google
3 56 (6.36%) VMware
4 32 (3.64%) Apple
5 22 (2.50%) Cisco
6 13 (1.48%) Sage
7 12 (1.36%) Veeam
8 9 (1.02%) Ubiquiti
9 7 (0.80%) Citrix
9 7 (0.80%) Sophos
9 7 (0.80%) Sun
10 6 (0.68%) Acronis
10 6 (0.68%) ESET
10 6 (0.68%) Facebook
10 6 (0.68%) Meraki
11 5 (0.57%) Datto
11 5 (0.57%) Dell
11 5 (0.57%) Draytek
11 5 (0.57%) Red Hat
12 4 (0.45%) HubSpot