Technical Support Analyst
UK
The median Technical Support Analyst daily rate in the UK is £230, according to job vacancies posted in the 6 months leading up to 12 June 2024.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 12 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 549 | 671 | 811 |
| Rank change year-on-year | +122 | +140 | -109 |
| Contract jobs requiring a Technical Support Analyst | 35 | 26 | 37 |
| As % of all contract jobs advertised in the UK | 0.080% | 0.047% | 0.042% |
| As % of the Job Titles category | 0.086% | 0.050% | 0.045% |
| Number of daily rates quoted | 28 | 15 | 25 |
| 10th Percentile | £172 | £131 | £152 |
| 25th Percentile | £180 | £150 | £196 |
| Median daily rate (50th Percentile) | £230 | £175 | £240 |
| Median % change year-on-year | +31.43% | -27.08% | +45.45% |
| 75th Percentile | £345 | £254 | £380 |
| 90th Percentile | - | £375 | £475 |
| UK excluding London median daily rate | £230 | £150 | £220 |
| % change year-on-year | +53.33% | -31.82% | +57.14% |
| Number of hourly rates quoted | 4 | 6 | 5 |
| 10th Percentile | - | £17.63 | £12.95 |
| 25th Percentile | £21.25 | £21.06 | £14.00 |
| Median hourly rate | £22.50 | £22.86 | £17.00 |
| Median % change year-on-year | -1.57% | +34.47% | -10.53% |
| 75th Percentile | £23.75 | £25.94 | - |
| 90th Percentile | - | £28.56 | £18.06 |
| UK excluding London median hourly rate | £22.50 | £21.00 | £14.00 |
| % change year-on-year | +7.14% | +50.00% | -26.32% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,557 | 52,491 | 83,111 |
| % of contract IT jobs with a recognized job title | 92.86% | 94.51% | 95.34% |
| Number of daily rates quoted | 26,070 | 36,644 | 58,616 |
| 10th Percentile | £280 | £313 | £318 |
| 25th Percentile | £408 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £538 | £525 |
| Median % change year-on-year | -2.42% | +2.48% | +6.06% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +8.57% |
| Number of hourly rates quoted | 2,936 | 1,486 | 1,938 |
| 10th Percentile | £12.86 | £14.25 | £12.75 |
| 25th Percentile | £16.30 | £19.42 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £25.00 |
| Median % change year-on-year | -16.67% | +80.00% | +16.28% |
| 75th Percentile | £61.81 | £65.75 | £50.00 |
| 90th Percentile | £73.75 | £77.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +7.82% |
Technical Support Analyst
Job Vacancy Trend
Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised.
Technical Support Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Technical Support Analyst.
Technical Support Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Technical Support Analyst over the 6 months to 12 June 2024.
Technical Support Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Technical Support Analyst.
Technical Support Analyst
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +97 | 33 | £230 | +23.83% | 7 |
| UK excluding London | +40 | 25 | £230 | +53.33% | 5 |
| East of England | +16 | 13 | £330 | - | 3 |
| London | +80 | 9 | £180 | -10.00% | 2 |
| South West | - | 6 | £228 | - | |
| West Midlands | +21 | 4 | - | - | 2 |
| Midlands | +20 | 4 | - | - | 2 |
| Work from Home | +115 | 2 | £248 | +12.50% | 1 |
| Scotland | +48 | 1 | £175 | +16.67% | |
| North West | +15 | 1 | £230 | - | |
| North of England | +13 | 1 | £230 | +75.26% |
Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 June 2024, Technical Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support Analyst in the job title.
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Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: