Service Management Jobs in London

Service Management
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 149 125 276
Rank change year-on-year -24 +151 +11
Permanent jobs citing Service Management 525 859 1,163
As % of all permanent jobs advertised in London 2.12% 2.75% 1.56%
As % of the Processes & Methodologies category 2.37% 2.89% 1.61%
Number of salaries quoted 385 580 791
10th Percentile £36,500 £33,750 £31,250
25th Percentile £49,125 £45,000 £44,075
Median annual salary (50th Percentile) £65,000 £65,000 £57,500
Median % change year-on-year - +13.04% -14.50%
75th Percentile £88,750 £83,813 £75,000
90th Percentile £99,500 £92,500 £95,000
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 22,142 29,692 72,269
As % of all permanent jobs advertised in London 89.35% 95.12% 97.11%
Number of salaries quoted 16,050 21,866 34,403
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,250
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 12 June 2024.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -18 114 £65,750 -2.59% 14
South London -15 20 £43,000 -16.10% 3
West London -36 16 £49,750 +45.26% 3
East London -12 2 £33,500 -35.58% 4
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (6.10%) Microsoft Exchange
2 19 (3.62%) SharePoint
3 6 (1.14%) IBM Notes
4 5 (0.95%) CMS
5 4 (0.76%) Moodle
5 4 (0.76%) WordPress
6 3 (0.57%) Apache
6 3 (0.57%) IIS
7 2 (0.38%) Apache Spark
7 2 (0.38%) Confluence
7 2 (0.38%) SAS
8 1 (0.19%) Blackberry Enterprise Server
8 1 (0.19%) Skype for Business
Applications
1 34 (6.48%) Microsoft Excel
2 33 (6.29%) Microsoft Office
3 2 (0.38%) Microsoft PowerPoint
3 2 (0.38%) MS Visio
4 1 (0.19%) Microsoft Project
Business Applications
1 29 (5.52%) Remedy ITSM
2 14 (2.67%) Dynamics CRM
3 11 (2.10%) Elite 3E
4 5 (0.95%) PlanetPress Connect
5 1 (0.19%) Carpe Diem
5 1 (0.19%) Eikon
5 1 (0.19%) Oracle EBS
5 1 (0.19%) SAP ERP
Cloud Services
1 104 (19.81%) Azure
2 76 (14.48%) Microsoft 365
3 54 (10.29%) Power Platform
4 30 (5.71%) Entra ID
4 30 (5.71%) SaaS
5 27 (5.14%) AWS
6 16 (3.05%) Azure Data Factory
7 15 (2.86%) Google Sheets
8 14 (2.67%) Azure DevOps
8 14 (2.67%) Azure Functions
8 14 (2.67%) Azure Logic Apps
8 14 (2.67%) Azure Service Bus
8 14 (2.67%) Serverless
9 11 (2.10%) Azure Monitor
9 11 (2.10%) Azure Storage
9 11 (2.10%) Dynamics 365
10 10 (1.90%) PaaS
11 9 (1.71%) PowerApps
12 7 (1.33%) Mimecast
12 7 (1.33%) Power Automate
Communications & Networking
1 42 (8.00%) Firewall
2 27 (5.14%) VPN
3 13 (2.48%) DNS
4 12 (2.29%) VoIP
5 11 (2.10%) TCP/IP
5 11 (2.10%) Wi-Fi
6 10 (1.90%) DHCP
7 9 (1.71%) Intrusion Detection
7 9 (1.71%) LAN
8 5 (0.95%) Network Security
8 5 (0.95%) Remote Desktop
8 5 (0.95%) SAN
8 5 (0.95%) SSL
8 5 (0.95%) WAN
8 5 (0.95%) Wireless
9 4 (0.76%) Skype
10 3 (0.57%) MPLS
10 3 (0.57%) SSH
11 2 (0.38%) BGP
11 2 (0.38%) VSAT
Database & Business Intelligence
1 41 (7.81%) Power BI
2 19 (3.62%) SQL Server
3 15 (2.86%) GIS
4 13 (2.48%) Azure SQL Database
5 11 (2.10%) Data Warehouse
6 7 (1.33%) MySQL
7 6 (1.14%) Relational Database
8 5 (0.95%) Geospatial Data
8 5 (0.95%) Oracle Database
8 5 (0.95%) SQL Server Reporting Services
9 4 (0.76%) SQL Server Integration Services
10 3 (0.57%) Tableau
11 2 (0.38%) Big Data
11 2 (0.38%) BusinessObjects
11 2 (0.38%) Data Lake
11 2 (0.38%) Delta Lake
11 2 (0.38%) Hadoop
11 2 (0.38%) Qlik Sense
11 2 (0.38%) SAP HANA
12 1 (0.19%) Metadata
Development Applications
1 42 (8.00%) JIRA
2 5 (0.95%) Jenkins
2 5 (0.95%) SQL Server Management Studio (SSMS)
3 3 (0.57%) Git
4 2 (0.38%) PowerBuilder
5 1 (0.19%) Postman
5 1 (0.19%) Selenium
General
1 224 (42.67%) Finance
2 190 (36.19%) Social Skills
3 75 (14.29%) Banking
4 70 (13.33%) Analytical Skills
5 50 (9.52%) Inclusion and Diversity
6 40 (7.62%) Billing
7 34 (6.48%) Presentation Skills
8 31 (5.90%) Legal
9 27 (5.14%) Law
10 24 (4.57%) Public Sector
11 20 (3.81%) Retail
12 17 (3.24%) Back Office
13 11 (2.10%) Investment Banking
13 11 (2.10%) Telecoms
14 10 (1.90%) Retail Banking
15 8 (1.52%) Financial Institution
15 8 (1.52%) Influencing Skills
16 7 (1.33%) Organisational Skills
17 5 (0.95%) Front Office
18 4 (0.76%) Spanish Language
Job Titles
1 93 (17.71%) Analyst
2 65 (12.38%) Service Manager
3 56 (10.67%) Lead
4 53 (10.10%) IT Manager
5 48 (9.14%) Senior
6 37 (7.05%) Support Analyst
7 32 (6.10%) IT Support
8 31 (5.90%) Architect
9 26 (4.95%) Delivery Manager
9 26 (4.95%) IT Services Manager
9 26 (4.95%) Service Delivery Manager
10 25 (4.76%) Developer
11 22 (4.19%) IT Analyst
12 21 (4.00%) Audit Manager
13 20 (3.81%) Team Leader
14 19 (3.62%) Service Analyst
14 19 (3.62%) Support Engineer
15 18 (3.43%) Senior Analyst
16 16 (3.05%) Service Desk Team Leader
17 15 (2.86%) Applications Support
Libraries, Frameworks & Software Standards
1 18 (3.43%) Web Services
2 16 (3.05%) HTML
3 13 (2.48%) SOAP
3 13 (2.48%) XML
4 11 (2.10%) CSS
5 10 (1.90%) JSON
6 9 (1.71%) .NET
6 9 (1.71%) REST
7 6 (1.14%) AngularJS
7 6 (1.14%) Twitter Bootstrap
8 4 (0.76%) Ajax
8 4 (0.76%) FIX Protocol
8 4 (0.76%) LDAP
9 3 (0.57%) HTML5 Canvas
10 2 (0.38%) 802.1X
10 2 (0.38%) EDI
10 2 (0.38%) PySpark
11 1 (0.19%) ASP.NET
11 1 (0.19%) RESTful
11 1 (0.19%) SailPoint
Miscellaneous
1 60 (11.43%) Management Information System
2 27 (5.14%) Reinsurance
3 21 (4.00%) CMDB
4 17 (3.24%) Enterprise Software
5 15 (2.86%) Product Ownership
6 13 (2.48%) Data Centre
6 13 (2.48%) Linux Command Line
7 12 (2.29%) Public Cloud
8 11 (2.10%) Onboarding
8 11 (2.10%) Replication
9 10 (1.90%) Self-Motivation
10 9 (1.71%) Legacy Systems
11 8 (1.52%) Cyber Defence
11 8 (1.52%) Hedge funds
11 8 (1.52%) Security Operations Centre
12 6 (1.14%) AS400
12 6 (1.14%) Culture of Ownership
12 6 (1.14%) Greenfield Project
13 4 (0.76%) Operational Technology
13 4 (0.76%) VLE
Operating Systems
1 114 (21.71%) Windows
2 26 (4.95%) Windows 10
3 20 (3.81%) Linux
4 19 (3.62%) Windows Server
5 9 (1.71%) Apple iOS
6 7 (1.33%) Android
6 7 (1.33%) Mac OS
7 4 (0.76%) Mac OS X
7 4 (0.76%) Red Hat Enterprise Linux
7 4 (0.76%) Unix
7 4 (0.76%) Windows 7
8 3 (0.57%) Windows Server 2008
9 2 (0.38%) Windows Vista
10 1 (0.19%) AIX
10 1 (0.19%) VMS
10 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 254 (48.38%) ITSM
2 250 (47.62%) ITIL
3 136 (25.90%) Problem-Solving
4 100 (19.05%) Service Delivery
5 94 (17.90%) Incident Management
6 91 (17.33%) Change Management
7 83 (15.81%) Customer Service
8 81 (15.43%) Problem Management
9 65 (12.38%) Coaching
10 50 (9.52%) Performance Management
11 49 (9.33%) People Management
12 48 (9.14%) Business Development
12 48 (9.14%) Business Intelligence
13 44 (8.38%) Continuous Improvement
13 44 (8.38%) Line Management
14 42 (8.00%) DevOps
15 41 (7.81%) Roadmaps
16 40 (7.62%) Cybersecurity
17 38 (7.24%) Stakeholder Management
18 36 (6.86%) Agile
Programming Languages
1 47 (8.95%) SQL
2 26 (4.95%) JavaScript
3 23 (4.38%) PowerShell
4 18 (3.43%) Python
5 15 (2.86%) C#
6 14 (2.67%) Bash
7 10 (1.90%) RPG
8 6 (1.14%) T-SQL
9 5 (0.95%) Java
9 5 (0.95%) Perl
10 2 (0.38%) PL/SQL
10 2 (0.38%) R
11 1 (0.19%) Shell Script
Qualifications
1 78 (14.86%) Degree
2 44 (8.38%) ITIL Certification
3 41 (7.81%) ACCA
4 39 (7.43%) Security Cleared
5 24 (4.57%) SC Cleared
6 18 (3.43%) ITIL Foundation Certificate
7 17 (3.24%) CISSP
8 15 (2.86%) Azure Certification
8 15 (2.86%) CISM
9 14 (2.67%) Microsoft Certification
10 9 (1.71%) CISA
10 9 (1.71%) CompTIA CySA+
11 7 (1.33%) A+ Certification
12 6 (1.14%) Computer Science Degree
12 6 (1.14%) MCDST
13 5 (0.95%) Cisco Certification
13 5 (0.95%) Master's Degree
13 5 (0.95%) PMI Certification
14 4 (0.76%) CEH
14 4 (0.76%) PMP
Quality Assurance & Compliance
1 41 (7.81%) GAAP
1 41 (7.81%) IFRS
2 30 (5.71%) SLA
3 11 (2.10%) ISO/IEC 27001
4 7 (1.33%) GDPR
4 7 (1.33%) PCI DSS
5 6 (1.14%) COBIT
6 5 (0.95%) Data Quality
6 5 (0.95%) PMO
7 4 (0.76%) HIPAA
7 4 (0.76%) NIST
7 4 (0.76%) QA
8 3 (0.57%) Accessibility
8 3 (0.57%) Cyber Essentials
9 2 (0.38%) Cyber Essentials PLUS
9 2 (0.38%) ISO 31000
9 2 (0.38%) ISO 9001
9 2 (0.38%) ITGC
9 2 (0.38%) Sarbanes-Oxley
9 2 (0.38%) SOX 404
System Software
1 83 (15.81%) Active Directory
2 19 (3.62%) VMware Infrastructure
3 12 (2.29%) Firmware
4 11 (2.10%) VMware ESXi
5 8 (1.52%) Docker
6 7 (1.33%) Virtual Desktop
7 3 (0.57%) Hyper-V
7 3 (0.57%) vSphere
8 2 (0.38%) Oracle RAC
8 2 (0.38%) Virtual Servers
8 2 (0.38%) XenApp
8 2 (0.38%) XenDesktop
9 1 (0.19%) Microsoft Virtual Server
9 1 (0.19%) Veritas Cluster Server
Systems Management
1 35 (6.67%) Microsoft Intune
2 27 (5.14%) SCCM
3 11 (2.10%) SCOM
4 8 (1.52%) Kubernetes
5 7 (1.33%) Terraform
6 5 (0.95%) NetBackup
7 4 (0.76%) CASB
7 4 (0.76%) HP UCMDB
7 4 (0.76%) Jamf Pro
8 3 (0.57%) Active Directory Federation Services
8 3 (0.57%) OpenView
8 3 (0.57%) QRadar
8 3 (0.57%) vCenter Server
9 2 (0.38%) Data Guard
9 2 (0.38%) ITRS Geneos
9 2 (0.38%) McAfee ePO
10 1 (0.19%) Ansible
10 1 (0.19%) Progress Chef
10 1 (0.19%) Prometheus
10 1 (0.19%) Symantec Enterprise Vault
Vendors
1 147 (28.00%) Microsoft
2 74 (14.10%) ServiceNow
3 41 (7.81%) CA
4 36 (6.86%) VMware
5 31 (5.90%) Remedy
6 27 (5.14%) BMC
7 22 (4.19%) Apple
8 21 (4.00%) Google
9 19 (3.62%) Oracle
10 18 (3.43%) IBM
11 15 (2.86%) HP
12 14 (2.67%) Cisco
13 13 (2.48%) Dell
14 11 (2.10%) Veeam
15 10 (1.90%) NetApp
16 9 (1.71%) Citrix
16 9 (1.71%) iManage
16 9 (1.71%) SAP
17 6 (1.14%) Intapp
18 5 (0.95%) FNZ