Case Management
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Case Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Case Management over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 583 685 863
Rank change year-on-year +102 +178 -111
Permanent jobs citing Case Management 319 299 399
As % of all permanent jobs advertised in the UK 0.32% 0.30% 0.25%
As % of the Processes & Methodologies category 0.37% 0.31% 0.26%
Number of salaries quoted 224 208 188
10th Percentile £26,250 £31,425 £27,200
25th Percentile £27,965 £40,000 £32,375
Median annual salary (50th Percentile) £31,500 £52,500 £47,321
Median % change year-on-year -40.00% +10.94% +5.16%
75th Percentile £41,825 £75,000 £62,833
90th Percentile £62,625 £87,500 £87,500
UK excluding London median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Process and Methodology Skills
UK

Case Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 85,108 95,066 155,930
As % of all permanent jobs advertised in the UK 85.18% 95.58% 95.78%
Number of salaries quoted 59,794 56,135 83,138
10th Percentile £29,071 £34,000 £33,645
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Case Management
Job Vacancy Trend

Job postings citing Case Management as a proportion of all IT jobs advertised.

Job vacancy trend for Case Management in the UK

Case Management
Salary Trend

3-month moving average salary quoted in jobs citing Case Management.

Salary trend for Case Management in the UK

Case Management
Salary Histogram

Salary distribution for jobs citing Case Management over the 6 months to 20 May 2024.

Salary histogram for Case Management in the UK

Case Management
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Case Management within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +104 283 £30,000 -42.86% 114
UK excluding London +26 218 £32,500 -18.75% 105
London +111 88 £27,965 -58.57% 18
Work from Home +49 77 £37,500 -31.82% 53
East of England +43 45 £27,965 -46.73% 8
South East +24 45 £31,250 -60.94% 16
North of England +4 45 £35,000 -12.50% 39
North West +19 38 £35,000 -33.33% 31
Midlands -15 30 £30,000 -36.84% 16
South West -9 28 £35,741 +14.37% 16
West Midlands +15 26 £29,500 -56.30% 12
Scotland -55 18 £60,000 +14.29% 9
Yorkshire +30 7 £27,500 -31.25% 7
Wales +15 7 £40,553 +62.21% 4
East Midlands -28 4 £65,000 +160.00% 4

Case Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.02%) Microsoft Exchange
2 11 (3.45%) CMS
3 7 (2.19%) SharePoint
4 2 (0.63%) Papyrus
5 1 (0.31%) Confluence
5 1 (0.31%) IIS
Applications
1 67 (21.00%) Spreadsheet
2 53 (16.61%) Microsoft Office
3 3 (0.94%) Chatbot
3 3 (0.94%) MS Visio
4 2 (0.63%) Microsoft Excel
5 1 (0.31%) Microsoft PowerPoint
Business Applications
1 5 (1.57%) Dynamics CRM
2 3 (0.94%) Salesforce CRM
3 2 (0.63%) MIS ActiveH
4 1 (0.31%) Aladdin
4 1 (0.31%) Carpe Diem
4 1 (0.31%) Elite 3E
4 1 (0.31%) Payment Gateway
4 1 (0.31%) Relativity
4 1 (0.31%) Visualfiles
Cloud Services
1 33 (10.34%) Azure
2 26 (8.15%) Power Platform
3 19 (5.96%) Microsoft 365
4 17 (5.33%) Dynamics 365
5 13 (4.08%) Power Automate
6 6 (1.88%) SaaS
7 5 (1.57%) AWS
8 2 (0.63%) Azure Data Factory
8 2 (0.63%) Entra ID
8 2 (0.63%) MailChimp
9 1 (0.31%) Azure DevOps
9 1 (0.31%) Azure Functions
9 1 (0.31%) Azure Logic Apps
9 1 (0.31%) Cloud Computing
9 1 (0.31%) OCI
9 1 (0.31%) PaaS
9 1 (0.31%) PowerApps
9 1 (0.31%) Serverless
Communications & Networking
1 35 (10.97%) FTP
2 5 (1.57%) LAN
2 5 (1.57%) VSAT
3 4 (1.25%) DHCP
3 4 (1.25%) DNS
3 4 (1.25%) Firewall
3 4 (1.25%) WAN
4 3 (0.94%) TCP/IP
4 3 (0.94%) VoIP
4 3 (0.94%) VPN
4 3 (0.94%) Wireless
5 2 (0.63%) Broadband
5 2 (0.63%) HTTP
5 2 (0.63%) Remote Desktop
5 2 (0.63%) SMTP
5 2 (0.63%) SSL
6 1 (0.31%) Extranet
6 1 (0.31%) Internet
6 1 (0.31%) MPLS
6 1 (0.31%) SD-WAN
Database & Business Intelligence
1 11 (3.45%) Power BI
2 7 (2.19%) SQL Server Reporting Services
3 5 (1.57%) SQL Server
3 5 (1.57%) SQL Server Integration Services
4 2 (0.63%) Data Warehouse
4 2 (0.63%) QlikView
4 2 (0.63%) Relational Database
4 2 (0.63%) SQL Server Analysis Services
5 1 (0.31%) Data Lake
5 1 (0.31%) EDRMS
Development Applications
1 6 (1.88%) Eclipse
1 6 (1.88%) JIRA
2 3 (0.94%) Visual Studio
3 2 (0.63%) Git
3 2 (0.63%) Postman
4 1 (0.31%) Appium
4 1 (0.31%) Bugzilla
4 1 (0.31%) Calabash
4 1 (0.31%) CircleCI
4 1 (0.31%) Cucumber
4 1 (0.31%) Cypress.io
4 1 (0.31%) Jenkins
4 1 (0.31%) Selenium
4 1 (0.31%) SoapUI
4 1 (0.31%) SpecFlow
4 1 (0.31%) TeamCity
4 1 (0.31%) TestRail
4 1 (0.31%) Tricentis qTest
4 1 (0.31%) WebDriver
4 1 (0.31%) Zephyr
General
1 96 (30.09%) Social Skills
2 88 (27.59%) Finance
3 75 (23.51%) Public Sector
4 70 (21.94%) Legal
5 60 (18.81%) Law
6 51 (15.99%) Inclusion and Diversity
7 33 (10.34%) Analytical Skills
8 19 (5.96%) Marketing
9 17 (5.33%) Influencing Skills
9 17 (5.33%) Presentation Skills
10 14 (4.39%) Banking
10 14 (4.39%) Retail
10 14 (4.39%) Telecoms
11 12 (3.76%) Police
12 11 (3.45%) Back Office
13 7 (2.19%) Public Speaking
14 6 (1.88%) French Language
14 6 (1.88%) Portuguese Language
15 5 (1.57%) Manufacturing
15 5 (1.57%) Organisational Skills
Job Titles
1 56 (17.55%) Analyst
2 40 (12.54%) Developer
3 36 (11.29%) Lead
4 35 (10.97%) Support Assistant
5 27 (8.46%) Senior
6 17 (5.33%) Digital Analyst
6 17 (5.33%) Forensic Analyst
6 17 (5.33%) Lead Software Engineer
6 17 (5.33%) Software Engineer
6 17 (5.33%) UI Engineer
6 17 (5.33%) UX Engineer
7 15 (4.70%) IT Support
8 12 (3.76%) Senior Developer
9 11 (3.45%) Architect
9 11 (3.45%) Proclaim Developer
9 11 (3.45%) Project Manager
9 11 (3.45%) Senior Architect
9 11 (3.45%) Support Engineer
10 8 (2.51%) IT Analyst
10 8 (2.51%) Solutions Analyst
Libraries, Frameworks & Software Standards
1 17 (5.33%) React
2 11 (3.45%) .NET
3 5 (1.57%) .NET Framework
3 5 (1.57%) CSS
3 5 (1.57%) HTML
3 5 (1.57%) REST
4 4 (1.25%) ASP.NET
5 3 (0.94%) .NET Core
5 3 (0.94%) ADO
5 3 (0.94%) Node.js
5 3 (0.94%) SOAP
6 2 (0.63%) Blazor
6 2 (0.63%) EDI
6 2 (0.63%) XML
7 1 (0.31%) HTML5 Canvas
7 1 (0.31%) JSON
7 1 (0.31%) Laravel
7 1 (0.31%) Pyjs
7 1 (0.31%) RESTful
7 1 (0.31%) Spring
Miscellaneous
1 35 (10.97%) Replication
2 12 (3.76%) Management Information System
3 6 (1.88%) Self-Motivation
4 4 (1.25%) Onboarding
5 3 (0.94%) Greenfield Project
5 3 (0.94%) Insider Threat
6 2 (0.63%) Analytical Mindset
6 2 (0.63%) Cyberattack
6 2 (0.63%) Housing Association
6 2 (0.63%) Low-Code
6 2 (0.63%) Security Operations Centre
7 1 (0.31%) Algorithms
7 1 (0.31%) Cloud Native
7 1 (0.31%) Cyber Defence
7 1 (0.31%) Cyber Kill Chain
7 1 (0.31%) e-Learning
7 1 (0.31%) EMC VMAX
7 1 (0.31%) Enterprise Software
7 1 (0.31%) Social Media
7 1 (0.31%) Video Conferencing
Operating Systems
1 27 (8.46%) Windows
2 11 (3.45%) Windows 10
3 8 (2.51%) Windows Server
3 8 (2.51%) Windows Server 2012
4 6 (1.88%) Windows 8
4 6 (1.88%) Windows Server 2008
4 6 (1.88%) Windows Server 2016
5 3 (0.94%) Linux
6 2 (0.63%) Apple iOS
6 2 (0.63%) Mac OS X
6 2 (0.63%) Windows 7
7 1 (0.31%) Android
Processes & Methodologies
1 82 (25.71%) Customer Service
2 51 (15.99%) CRM
3 49 (15.36%) Problem-Solving
4 48 (15.05%) Agile
5 28 (8.78%) Workflow
6 27 (8.46%) Project Management
7 26 (8.15%) Business Intelligence
8 25 (7.84%) Collaborative Working
9 24 (7.52%) Creative Thinking
10 23 (7.21%) CI/CD
10 23 (7.21%) SDLC
11 22 (6.90%) Continuous Delivery
11 22 (6.90%) ITIL
12 21 (6.58%) Digital Forensics
12 21 (6.58%) Translating Business Requirements
13 20 (6.27%) Software Engineering
13 20 (6.27%) User Experience
14 19 (5.96%) Artificial Intelligence
14 19 (5.96%) Coaching
14 19 (5.96%) Time Management
Programming Languages
1 28 (8.78%) SQL
2 21 (6.58%) Java
3 20 (6.27%) Python
4 17 (5.33%) TypeScript
5 11 (3.45%) C#
5 11 (3.45%) JavaScript
6 3 (0.94%) C++
7 2 (0.63%) PHP
8 1 (0.31%) Kotlin
8 1 (0.31%) Shell Script
Qualifications
1 69 (21.63%) DBS Check
2 33 (10.34%) Degree
3 13 (4.08%) Security Cleared
4 5 (1.57%) ITIL Certification
5 4 (1.25%) SC Cleared
6 3 (0.94%) CISA
6 3 (0.94%) MCP
6 3 (0.94%) Microsoft Certification
7 2 (0.63%) A+ Certification
7 2 (0.63%) CIPD
7 2 (0.63%) Computer Science Degree
7 2 (0.63%) MCITP
8 1 (0.31%) CISM
8 1 (0.31%) CISSP
8 1 (0.31%) DV Cleared
8 1 (0.31%) ISACA
8 1 (0.31%) ISTQB
8 1 (0.31%) NVQ Level 4
8 1 (0.31%) PMI Certification
8 1 (0.31%) PMP
Quality Assurance & Compliance
1 66 (20.69%) GDPR
2 25 (7.84%) SLA
3 17 (5.33%) ISO 9001
3 17 (5.33%) ISO/IEC 17025
4 11 (3.45%) ISO/IEC 27001
4 11 (3.45%) QA
5 8 (2.51%) PMO
6 3 (0.94%) Data Quality
7 1 (0.31%) Accessibility
7 1 (0.31%) COBIT
7 1 (0.31%) NIST
7 1 (0.31%) NIST 800
System Software
1 20 (6.27%) Active Directory
2 6 (1.88%) Terminal Services
3 2 (0.63%) VMware Infrastructure
3 2 (0.63%) XenApp
3 2 (0.63%) XenDesktop
4 1 (0.31%) Firmware
4 1 (0.31%) Hyper-V
4 1 (0.31%) Virtual Desktop
Systems Management
1 14 (4.39%) EnCase
2 2 (0.63%) Microsoft Intune
2 2 (0.63%) SCCM
3 1 (0.31%) Avamar
3 1 (0.31%) EMC VPLEX
3 1 (0.31%) FortiGate
Vendors
1 84 (26.33%) Microsoft
2 8 (2.51%) Cellebrite
3 7 (2.19%) ServiceNow
4 6 (1.88%) Avaya
5 5 (1.57%) BT
5 5 (1.57%) Salesforce
6 4 (1.25%) Sage
6 4 (1.25%) Workday
7 3 (0.94%) Intel
8 2 (0.63%) Citrix
8 2 (0.63%) iManage
8 2 (0.63%) Intapp
8 2 (0.63%) VMware
9 1 (0.31%) Aderant
9 1 (0.31%) Aruba
9 1 (0.31%) Cadence
9 1 (0.31%) Isilon
9 1 (0.31%) Nuix
9 1 (0.31%) SolarWinds
9 1 (0.31%) Splunk