3rd Line Support Engineer Jobs with Work from Home Options

Third Line Support Engineer
UK > Work from Home

The median Third Line Support Engineer salary for remote or hybrid work is £37,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 502 584 807
Rank change year-on-year +82 +223 -270
Permanent jobs requiring a 3rd Line Support Engineer 100 49 94
As % of all permanent jobs with a WFH option 0.28% 0.13% 0.12%
As % of the Job Titles category 0.29% 0.14% 0.13%
Number of salaries quoted 97 44 86
10th Percentile - £33,550 £31,250
25th Percentile £31,250 £39,500 £37,775
Median annual salary (50th Percentile) £37,000 £45,000 £45,000
Median % change year-on-year -17.78% - -
75th Percentile £46,250 £55,000 £52,500
90th Percentile £53,750 £58,750 £55,000
UK median annual salary £40,000 £41,659 £40,000
% change year-on-year -3.98% +4.15% -

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

3rd Line Support Engineer trend for jobs with a WFH option

3rd Line Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 3rd Line Support Engineer.

3rd Line Support Engineer salary trend for jobs with a WFH option

3rd Line Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 3rd Line Support Engineer over the 6 months to 12 June 2024.

3rd Line Support Engineer salary histogram for jobs with a WFH option

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 3rd Line Support Engineer in the job title.

1 80 (80.00%) Azure
2 76 (76.00%) Microsoft
3 60 (60.00%) Social Skills
4 59 (59.00%) Windows
5 56 (56.00%) Microsoft 365
6 54 (54.00%) Hyper-V
7 51 (51.00%) VMware
8 48 (48.00%) Active Directory
9 44 (44.00%) Windows Server
10 40 (40.00%) VMware Infrastructure
11 37 (37.00%) ITIL
12 36 (36.00%) SAN
13 35 (35.00%) Firewall
14 31 (31.00%) Driving Licence
14 31 (31.00%) Microsoft Intune
15 29 (29.00%) Microsoft Certification
16 26 (26.00%) Microsoft Exchange
17 25 (25.00%) Cisco
17 25 (25.00%) Amazon RDS
18 22 (22.00%) SharePoint
19 21 (21.00%) Citrix
20 20 (20.00%) Incident Management
21 19 (19.00%) SQL Server
21 19 (19.00%) Enterprise Storage
21 19 (19.00%) Problem-Solving
22 18 (18.00%) Azure Certification
22 18 (18.00%) Entra ID
22 18 (18.00%) WAN
22 18 (18.00%) DHCP
22 18 (18.00%) DNS

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (26.00%) Microsoft Exchange
2 22 (22.00%) SharePoint
3 6 (6.00%) Exchange Server 2000
4 1 (1.00%) Exchange Server 2007
4 1 (1.00%) IIS
Applications
1 12 (12.00%) Microsoft Office
2 1 (1.00%) Microsoft Excel
2 1 (1.00%) MS Visio
Cloud Services
1 80 (80.00%) Azure
2 56 (56.00%) Microsoft 365
3 18 (18.00%) Entra ID
4 8 (8.00%) AWS
5 7 (7.00%) OneDrive
6 2 (2.00%) Azure Cosmos DB
6 2 (2.00%) Azure Monitor
7 1 (1.00%) Google Workspace
7 1 (1.00%) IaaS
7 1 (1.00%) Nutanix
7 1 (1.00%) SaaS
Communications & Networking
1 36 (36.00%) SAN
2 35 (35.00%) Firewall
3 18 (18.00%) DHCP
3 18 (18.00%) DNS
3 18 (18.00%) WAN
4 17 (17.00%) LAN
5 15 (15.00%) Wi-Fi
6 14 (14.00%) TCP/IP
7 12 (12.00%) VLAN
8 11 (11.00%) Remote Desktop
9 10 (10.00%) Wireless
10 9 (9.00%) WLAN
11 7 (7.00%) FTP
11 7 (7.00%) VPN
12 6 (6.00%) NAS
13 5 (5.00%) Internet
14 3 (3.00%) VoIP
15 2 (2.00%) VSAN
16 1 (1.00%) Cisco ISE
16 1 (1.00%) xDSL
Database & Business Intelligence
1 25 (25.00%) Amazon RDS
2 19 (19.00%) SQL Server
3 2 (2.00%) MariaDB
3 2 (2.00%) MySQL
Development Applications
1 2 (2.00%) JIRA
General
1 60 (60.00%) Social Skills
2 13 (13.00%) Organisational Skills
3 7 (7.00%) Analytical Skills
3 7 (7.00%) Telecoms
4 6 (6.00%) Games
5 4 (4.00%) Finance
6 3 (3.00%) Documentation Skills
7 2 (2.00%) Pharmaceutical
8 1 (1.00%) Banking
8 1 (1.00%) Electronics
8 1 (1.00%) Manufacturing
8 1 (1.00%) Marketing
8 1 (1.00%) Public Sector
Miscellaneous
1 31 (31.00%) Driving Licence
2 19 (19.00%) Enterprise Storage
3 10 (10.00%) Self-Motivation
4 9 (9.00%) Management Information System
5 7 (7.00%) Client/Server
5 7 (7.00%) iPad
6 6 (6.00%) Replication
7 1 (1.00%) Fat Client
7 1 (1.00%) iPhone
7 1 (1.00%) Renewable Energy
7 1 (1.00%) Security Posture
7 1 (1.00%) Smartphone
7 1 (1.00%) Thin Client
Operating Systems
1 59 (59.00%) Windows
2 44 (44.00%) Windows Server
3 14 (14.00%) Windows 10
4 13 (13.00%) Windows Server 2016
4 13 (13.00%) Windows Server 2019
5 9 (9.00%) Linux
6 7 (7.00%) Windows Server 2012
7 2 (2.00%) Debian
7 2 (2.00%) Red Hat Enterprise Linux
7 2 (2.00%) Windows 7
8 1 (1.00%) Mac OS
8 1 (1.00%) Mac OS X
8 1 (1.00%) Windows Server 2008
Processes & Methodologies
1 37 (37.00%) ITIL
2 20 (20.00%) Incident Management
3 19 (19.00%) Problem-Solving
4 15 (15.00%) Remote Monitoring and Management
5 13 (13.00%) Desktop Virtualisation
6 12 (12.00%) Infrastructure Engineering
7 10 (10.00%) Root Cause Analysis
8 9 (9.00%) Systems Engineering
9 8 (8.00%) Agile
9 8 (8.00%) Service Delivery
10 7 (7.00%) Migration
11 6 (6.00%) Data Loss Prevention
11 6 (6.00%) ERP
11 6 (6.00%) Escalation Management
11 6 (6.00%) Line Management
11 6 (6.00%) Problem Management
11 6 (6.00%) Service Desk Management
11 6 (6.00%) Threat Management
11 6 (6.00%) Time Management
11 6 (6.00%) Trend Analysis
Programming Languages
1 8 (8.00%) SQL
2 6 (6.00%) PowerShell
3 2 (2.00%) C#
Qualifications
1 29 (29.00%) Microsoft Certification
2 18 (18.00%) Azure Certification
3 12 (12.00%) Degree
4 9 (9.00%) CCNA
4 9 (9.00%) Cisco Certification
5 7 (7.00%) ITIL Foundation Certificate
6 6 (6.00%) MCSE
7 1 (1.00%) A+ Certification
7 1 (1.00%) CCENT
7 1 (1.00%) MCSA
Quality Assurance & Compliance
1 2 (2.00%) SLA
2 1 (1.00%) Cyber Essentials
2 1 (1.00%) GDPR
2 1 (1.00%) GxP
2 1 (1.00%) ISO/IEC 27001
System Software
1 54 (54.00%) Hyper-V
2 48 (48.00%) Active Directory
3 40 (40.00%) VMware Infrastructure
4 12 (12.00%) VMware ESXi
5 7 (7.00%) Virtual Desktop
6 3 (3.00%) Virtual Machines
6 3 (3.00%) vSphere
7 1 (1.00%) DFS Replication
7 1 (1.00%) NFS
7 1 (1.00%) Terminal Services
7 1 (1.00%) XenApp
7 1 (1.00%) XenDesktop
Systems Management
1 31 (31.00%) Microsoft Intune
2 8 (8.00%) SCCM
3 2 (2.00%) Microsoft Data Protection Manager
3 2 (2.00%) SCDPM
3 2 (2.00%) Terraform
4 1 (1.00%) Active Directory Federation Services
4 1 (1.00%) DatAdvantage
4 1 (1.00%) QRadar
4 1 (1.00%) Single Sign-On
4 1 (1.00%) Stealthwatch
4 1 (1.00%) Symantec Endpoint Protection
4 1 (1.00%) vCenter Server
4 1 (1.00%) vRealize
4 1 (1.00%) WSUS
Vendors
1 76 (76.00%) Microsoft
2 51 (51.00%) VMware
3 25 (25.00%) Cisco
4 21 (21.00%) Citrix
5 18 (18.00%) Veeam
6 14 (14.00%) Sophos
7 12 (12.00%) HP
8 11 (11.00%) Meraki
9 10 (10.00%) Draytek
10 8 (8.00%) WatchGuard
11 3 (3.00%) ConnectWise
11 3 (3.00%) Datto
11 3 (3.00%) ESET
11 3 (3.00%) Ubiquiti
12 1 (1.00%) Fortinet
12 1 (1.00%) Qualys
12 1 (1.00%) SAP
12 1 (1.00%) ServiceNow
12 1 (1.00%) Symantec
12 1 (1.00%) Varonis