Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 407 445 515
Rank change year-on-year +38 +70 -110
Permanent jobs citing VoIP 622 709 1,030
As % of all permanent jobs advertised in the UK 0.63% 0.68% 0.66%
As % of the Communications & Networking category 4.56% 4.44% 4.93%
Number of salaries quoted 539 510 782
10th Percentile £23,950 £26,250 £26,250
25th Percentile £26,250 £30,000 £32,000
Median annual salary (50th Percentile) £34,000 £39,000 £45,000
Median % change year-on-year -12.82% -13.33% +13.92%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £63,750 £68,750 £77,375
UK excluding London median annual salary £32,500 £39,000 £41,750
% change year-on-year -16.67% -6.59% +16.78%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,628 15,972 20,897
As % of all permanent jobs advertised in the UK 13.82% 15.39% 13.35%
Number of salaries quoted 9,500 8,150 11,820
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £48,000 £50,000 £52,500
Median % change year-on-year -4.00% -4.76% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £43,750 £45,000 £45,000
% change year-on-year -2.78% - -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 3 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +50 581 £33,000 -15.38% 135
UK excluding London +27 525 £32,500 -16.67% 112
Work from Home +51 190 £37,250 -11.83% 53
North of England +29 142 £31,500 -19.23% 29
South East +46 140 £32,500 -27.78% 22
Midlands +48 92 £30,500 -19.74% 32
London +37 92 £48,000 +26.32% 23
North West -27 68 £34,000 -15.00% 19
West Midlands +35 60 £35,000 -12.23% 13
East of England +22 60 £41,750 +46.49% 10
South West -72 52 £37,500 -4.48% 12
Yorkshire +70 43 £27,500 -3.51% 4
East Midlands +12 32 £28,165 -21.77% 19
North East +14 31 £27,000 -16.28% 6
Wales +11 20 £29,750 -20.67% 7
Scotland -62 19 £42,500 -10.05% 2

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 108 (17.36%) Microsoft Exchange
2 75 (12.06%) SharePoint
3 10 (1.61%) Skype for Business
4 5 (0.80%) CMS
4 5 (0.80%) Exchange Server 2013
4 5 (0.80%) IIS
5 3 (0.48%) SAS
6 2 (0.32%) Confluence
6 2 (0.32%) Exchange Server 2003
6 2 (0.32%) Exchange Server 2007
6 2 (0.32%) Exchange Server 2010
6 2 (0.32%) WordPress
7 1 (0.16%) OpenStack
Applications
1 110 (17.68%) Microsoft Office
2 8 (1.29%) Spreadsheet
3 3 (0.48%) MS Visio
3 3 (0.48%) SPSS
4 2 (0.32%) Trello
5 1 (0.16%) Microsoft Excel
Business Applications
1 5 (0.80%) Carpe Diem
2 2 (0.32%) Sage 200
2 2 (0.32%) Sparx Enterprise Architect
3 1 (0.16%) SAP ERP
3 1 (0.16%) SAP S/4HANA
Cloud Services
1 298 (47.91%) Microsoft 365
2 204 (32.80%) Azure
3 69 (11.09%) Entra ID
4 53 (8.52%) AWS
5 34 (5.47%) SaaS
6 22 (3.54%) Mimecast
7 17 (2.73%) GCP
7 17 (2.73%) Google Workspace
8 16 (2.57%) OneDrive
9 12 (1.93%) Power Platform
10 10 (1.61%) WhatsApp
11 7 (1.13%) Amazon EC2
11 7 (1.13%) PaaS
11 7 (1.13%) Rubrik
12 6 (0.96%) Cloud Computing
12 6 (0.96%) Twilio
13 5 (0.80%) Dynamics 365
13 5 (0.80%) IaaS
13 5 (0.80%) Virtual Private Cloud
14 4 (0.64%) Azure ExpressRoute
Communications & Networking
1 184 (29.58%) Firewall
2 142 (22.83%) WAN
3 120 (19.29%) LAN
4 114 (18.33%) DNS
4 114 (18.33%) VPN
5 100 (16.08%) TCP/IP
6 76 (12.22%) Wireless
7 75 (12.06%) DHCP
8 73 (11.74%) Wi-Fi
9 67 (10.77%) VLAN
10 49 (7.88%) Unified Communications
11 45 (7.23%) MPLS
12 44 (7.07%) Internet
13 41 (6.59%) Network Security
13 41 (6.59%) SAN
14 39 (6.27%) SD-WAN
15 38 (6.11%) PBX
16 28 (4.50%) BGP
16 28 (4.50%) NAS
17 26 (4.18%) OSPF
Database & Business Intelligence
1 45 (7.23%) SQL Server
2 14 (2.25%) MySQL
3 8 (1.29%) Amazon RDS
4 5 (0.80%) Power BI
5 3 (0.48%) Big Data
5 3 (0.48%) EDRMS
6 2 (0.32%) PostgreSQL
6 2 (0.32%) SQLPlus
7 1 (0.16%) InfluxDB
7 1 (0.16%) MariaDB
7 1 (0.16%) RDBMS
7 1 (0.16%) Relational Database
7 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.80%) Jenkins
2 3 (0.48%) JIRA
2 3 (0.48%) Rational DOORS
3 2 (0.32%) Hudson
3 2 (0.32%) Visual Studio
General
1 271 (43.57%) Social Skills
2 108 (17.36%) Telecoms
3 37 (5.95%) Finance
4 26 (4.18%) Organisational Skills
5 24 (3.86%) Legal
6 22 (3.54%) Law
6 22 (3.54%) Retail
7 18 (2.89%) Analytical Skills
8 16 (2.57%) Inclusion and Diversity
9 15 (2.41%) Documentation Skills
10 11 (1.77%) Back Office
11 10 (1.61%) Marketing
11 10 (1.61%) Presentation Skills
12 9 (1.45%) Electronics
13 8 (1.29%) Billing
13 8 (1.29%) Public Sector
14 7 (1.13%) Banking
15 6 (0.96%) French Language
15 6 (0.96%) German Language
15 6 (0.96%) Italian Language
Job Titles
1 133 (21.38%) Support Engineer
2 126 (20.26%) IT Support
3 109 (17.52%) Analyst
3 109 (17.52%) IT Engineer
4 85 (13.67%) IT Support Engineer
5 61 (9.81%) Senior
6 51 (8.20%) Infrastructure Engineer
7 43 (6.91%) Network Engineer
8 38 (6.11%) IT Analyst
9 37 (5.95%) 2nd Line Support
9 37 (5.95%) IT Technician
10 35 (5.63%) Service Analyst
10 35 (5.63%) Service Desk Analyst
11 34 (5.47%) IT Support Analyst
12 31 (4.98%) Support Analyst
13 29 (4.66%) IT Manager
14 28 (4.50%) 1st Line Support
14 28 (4.50%) Operations Analyst
15 27 (4.34%) Technical Support
16 26 (4.18%) Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (1.61%) 802.1X
2 8 (1.29%) SAML
3 7 (1.13%) .NET
4 5 (0.80%) CSS
5 3 (0.48%) RESTful
5 3 (0.48%) XMPP
6 2 (0.32%) EDI
6 2 (0.32%) FreeSWITCH
6 2 (0.32%) HTML
6 2 (0.32%) Web Services
6 2 (0.32%) XML
7 1 (0.16%) .NET Core
7 1 (0.16%) ASP.NET Web API
7 1 (0.16%) LDAP
7 1 (0.16%) WCF
7 1 (0.16%) WPF
Miscellaneous
1 47 (7.56%) Driving Licence
2 34 (5.47%) Management Information System
3 30 (4.82%) Video Conferencing
4 28 (4.50%) Self-Motivation
5 27 (4.34%) Fat Client
5 27 (4.34%) Thin Client
6 22 (3.54%) Data Centre
7 13 (2.09%) IoT
8 12 (1.93%) CCTV
9 11 (1.77%) Onboarding
10 10 (1.61%) Clustering
10 10 (1.61%) Public Cloud
11 9 (1.45%) Client/Server
12 7 (1.13%) FMCG
12 7 (1.13%) Smartcard
12 7 (1.13%) Social Media
13 5 (0.80%) Data Protection Act
13 5 (0.80%) Distributed Denial-of-Service
13 5 (0.80%) Handset
13 5 (0.80%) iPhone
Operating Systems
1 330 (53.05%) Windows
2 197 (31.67%) Windows Server
3 82 (13.18%) Windows 10
4 39 (6.27%) Windows Server 2016
5 36 (5.79%) Linux
6 30 (4.82%) Apple iOS
7 29 (4.66%) Mac OS
8 28 (4.50%) Windows Server 2012
8 28 (4.50%) Windows Server 2019
9 23 (3.70%) Android
10 18 (2.89%) Windows 7
11 7 (1.13%) Mac OS X
12 6 (0.96%) Windows Server 2008
13 5 (0.80%) FreeRTOS
13 5 (0.80%) ThreadX
14 4 (0.64%) CentOS
14 4 (0.64%) Ubuntu
15 3 (0.48%) Unix
15 3 (0.48%) Windows Vista
15 3 (0.48%) Windows XP
Processes & Methodologies
1 160 (25.72%) Problem-Solving
2 141 (22.67%) Customer Service
3 95 (15.27%) ITIL
4 67 (10.77%) Continuous Improvement
5 57 (9.16%) Infrastructure Engineering
6 53 (8.52%) Cybersecurity
7 46 (7.40%) Service Delivery
8 44 (7.07%) Change Management
9 40 (6.43%) Disaster Recovery
10 39 (6.27%) ITSM
11 38 (6.11%) Asset Management
12 34 (5.47%) Agile
12 34 (5.47%) Mobile Device Management
13 33 (5.31%) Decision-Making
14 30 (4.82%) Project Management
14 30 (4.82%) Project Planning
15 29 (4.66%) Business Development
15 29 (4.66%) Project Delivery
16 26 (4.18%) CRM
17 25 (4.02%) Information Security
Programming Languages
1 44 (7.07%) PowerShell
2 34 (5.47%) SQL
3 18 (2.89%) JavaScript
4 15 (2.41%) Python
5 9 (1.45%) Bash
6 8 (1.29%) C#
7 7 (1.13%) C
7 7 (1.13%) PHP
8 6 (0.96%) C++
9 5 (0.80%) VB.NET
10 4 (0.64%) R
11 3 (0.48%) Java
11 3 (0.48%) Objective-C
12 2 (0.32%) T-SQL
13 1 (0.16%) Perl
13 1 (0.16%) Swift
Qualifications
1 106 (17.04%) Degree
2 70 (11.25%) Cisco Certification
3 51 (8.20%) CCNA
3 51 (8.20%) Microsoft Certification
4 32 (5.14%) CCNP
4 32 (5.14%) MCSE
5 27 (4.34%) DBS Check
6 13 (2.09%) Network+ Certification
7 12 (1.93%) CCIE
7 12 (1.93%) MCSA
8 10 (1.61%) CISSP
9 9 (1.45%) Security Cleared
10 8 (1.29%) A+ Certification
10 8 (1.29%) MCP
11 7 (1.13%) CCDP
11 7 (1.13%) CCIE Routing and Switching
11 7 (1.13%) CISM
11 7 (1.13%) SC Cleared
12 5 (0.80%) ITIL Certification
12 5 (0.80%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 41 (6.59%) SLA
2 17 (2.73%) Cyber Essentials
3 16 (2.57%) GDPR
4 9 (1.45%) QA
5 7 (1.13%) ISO/IEC 27001
5 7 (1.13%) NIST
6 5 (0.80%) NCSC
6 5 (0.80%) PCI DSS
7 1 (0.16%) Accessibility
System Software
1 268 (43.09%) Active Directory
2 125 (20.10%) Hyper-V
3 102 (16.40%) VMware Infrastructure
4 22 (3.54%) vSphere
5 16 (2.57%) Virtual Machines
5 16 (2.57%) VMware ESXi
6 8 (1.29%) Firmware
7 5 (0.80%) Terminal Services
8 4 (0.64%) Virtual Desktop
9 3 (0.48%) Kamailio
10 2 (0.32%) pfSense
10 2 (0.32%) Virtual Servers
10 2 (0.32%) VMware NSX
11 1 (0.16%) Citrix Hypervisor
11 1 (0.16%) Docker
11 1 (0.16%) Dovecot
11 1 (0.16%) Microsoft Virtual Server
11 1 (0.16%) NFS
11 1 (0.16%) OpenSIPS
11 1 (0.16%) Postfix
Systems Management
1 50 (8.04%) SCCM
2 47 (7.56%) Microsoft Intune
3 14 (2.25%) Jamf Pro
4 10 (1.61%) Single Sign-On
5 8 (1.29%) Autotask
5 8 (1.29%) FortiGate
5 8 (1.29%) PaperCut
6 7 (1.13%) Failover Clustering
6 7 (1.13%) ZABBIX
7 5 (0.80%) AirWatch
7 5 (0.80%) WSUS
8 3 (0.48%) Dell DRAC
8 3 (0.48%) SmoothWall
9 2 (0.32%) Active Directory Federation Services
9 2 (0.32%) Cisco CUCM
9 2 (0.32%) Nessus
9 2 (0.32%) Terraform
10 1 (0.16%) Kubernetes
10 1 (0.16%) Proxmox
10 1 (0.16%) Systems Management Server (SMS)
Vendors
1 313 (50.32%) Microsoft
2 136 (21.86%) VMware
3 97 (15.59%) Cisco
4 50 (8.04%) Meraki
5 31 (4.98%) Sophos
6 30 (4.82%) HP
7 28 (4.50%) Apple
8 26 (4.18%) Google
9 23 (3.70%) CheckPoint
10 22 (3.54%) Mitel
11 19 (3.05%) Citrix
12 18 (2.89%) Datto
13 17 (2.73%) Acronis
13 17 (2.73%) ConnectWise
13 17 (2.73%) Veeam
14 16 (2.57%) Draytek
15 15 (2.41%) Aruba
16 14 (2.25%) Barracuda Networks
16 14 (2.25%) Dell
17 13 (2.09%) BT