Customer Experience Jobs in County Antrim

Customer Experience (CX)
Northern Ireland > County Antrim

The table below provides summary statistics for permanent job vacancies advertised in County Antrim requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 31 94 77
Rank change year-on-year +63 -17 -23
Permanent jobs citing Customer Experience 46 6 5
As % of all permanent jobs advertised in County Antrim 6.63% 0.75% 0.81%
As % of the Processes & Methodologies category 7.58% 0.79% 0.85%
Number of salaries quoted 32 4 1
10th Percentile £31,250 - -
25th Percentile £33,250 £32,500 £37,500
Median annual salary (50th Percentile) £35,000 £50,000 £40,000
Median % change year-on-year -30.00% +25.00% -
75th Percentile £87,500 £66,000 £42,500
90th Percentile £89,750 £67,800 -
Northern Ireland median annual salary £35,000 £50,000 £40,000
% change year-on-year -30.00% +25.00% -

All Process and Methodology Skills
County Antrim

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in County Antrim.

Permanent vacancies with a requirement for process or methodology skills 607 764 586
As % of all permanent jobs advertised in County Antrim 87.46% 95.62% 95.44%
Number of salaries quoted 291 416 284
10th Percentile £30,000 £31,250 £27,500
25th Percentile £38,750 £37,250 £33,250
Median annual salary (50th Percentile) £55,000 £50,000 £47,500
Median % change year-on-year +10.00% +5.26% +18.75%
75th Percentile £67,500 £62,500 £58,750
90th Percentile £87,500 £72,500 £65,000
Northern Ireland median annual salary £55,000 £50,000 £46,000
% change year-on-year +10.00% +8.70% +15.00%

Customer Experience
Job Vacancy Trend in County Antrim

Job postings citing Customer Experience as a proportion of all IT jobs advertised in County Antrim.

Job vacancy trend for Customer Experience in County Antrim

Customer Experience
Salary Trend in County Antrim

3-month moving average salary quoted in jobs citing Customer Experience in County Antrim.

Salary trend for Customer Experience in County Antrim

Customer Experience
Salary Histogram in County Antrim

Salary distribution for jobs citing Customer Experience in County Antrim over the 6 months to 12 June 2024.

Salary histogram for Customer Experience in County Antrim

Customer Experience
Job Locations in County Antrim

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the County Antrim region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Belfast +62 36 £35,000 -30.00% 2
Customer Experience
Northern Ireland

Customer Experience
Co-occurring Skills and Capabilities in County Antrim by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (47.83%) SharePoint
Applications
1 4 (8.70%) Sketch
2 1 (2.17%) Microsoft Excel
2 1 (2.17%) Microsoft Office
2 1 (2.17%) Microsoft PowerPoint
Cloud Services
1 18 (39.13%) Microsoft 365
2 4 (8.70%) Figma
2 4 (8.70%) Heroku
2 4 (8.70%) Miro
3 1 (2.17%) SaaS
Communications & Networking
1 4 (8.70%) DNS
1 4 (8.70%) HTTP
1 4 (8.70%) TCP/IP
General
1 22 (47.83%) Marketing
2 20 (43.48%) Electronics
2 20 (43.48%) Finance
2 20 (43.48%) Manufacturing
2 20 (43.48%) Public Sector
2 20 (43.48%) Telecoms
3 6 (13.04%) Analytical Skills
4 4 (8.70%) Social Skills
5 1 (2.17%) Pharmaceutical
Job Titles
1 20 (43.48%) Support Engineer
2 19 (41.30%) Customer Engineer
2 19 (41.30%) Customer Support Engineer
3 18 (39.13%) 1st Line Support
3 18 (39.13%) Service Desk Support
4 16 (34.78%) 1st Line Engineer
4 16 (34.78%) 1st Line Support Engineer
4 16 (34.78%) Service Desk Engineer
5 9 (19.57%) Software Engineer
6 8 (17.39%) Senior
7 6 (13.04%) Analyst
7 6 (13.04%) Designer
8 4 (8.70%) Senior Designer
8 4 (8.70%) Senior UI Designer
8 4 (8.70%) Senior UI/UX Designer
8 4 (8.70%) Senior UX Designer
8 4 (8.70%) UI Designer
8 4 (8.70%) UI/UX Designer
8 4 (8.70%) UX Designer
9 3 (6.52%) User Researcher
Libraries, Frameworks & Software Standards
1 6 (13.04%) REST
1 6 (13.04%) SOAP
1 6 (13.04%) Web Services
2 4 (8.70%) CSS
2 4 (8.70%) HTML
2 4 (8.70%) XML
Miscellaneous
1 9 (19.57%) Greenfield Project
2 3 (6.52%) Product Ownership
Processes & Methodologies
1 26 (56.52%) Coaching
2 22 (47.83%) Incident Management
3 21 (45.65%) Mentoring
4 20 (43.48%) Business Intelligence
4 20 (43.48%) Digital Marketing
4 20 (43.48%) Programme Management
5 18 (39.13%) Digital Customer Experience
6 14 (30.43%) Problem-Solving
7 9 (19.57%) Actionable Insight
7 9 (19.57%) Software Engineering
7 9 (19.57%) User-Centered Design (UCD)
7 9 (19.57%) Workshop Facilitation
8 6 (13.04%) Architectural Design
8 6 (13.04%) Batch Processing
8 6 (13.04%) Prototyping
9 5 (10.87%) Continuous Improvement
9 5 (10.87%) Project Management
9 5 (10.87%) Stakeholder Management
9 5 (10.87%) User Research
10 4 (8.70%) UX Design
Programming Languages
1 6 (13.04%) Java
2 4 (8.70%) JavaScript
Qualifications
1 9 (19.57%) SC Cleared
1 9 (19.57%) Security Cleared
2 1 (2.17%) Degree
2 1 (2.17%) Master's Degree
2 1 (2.17%) MBA
Quality Assurance & Compliance
1 9 (19.57%) Accessibility
2 4 (8.70%) WCAG
Vendors
1 20 (43.48%) SAP
2 19 (41.30%) Microsoft
3 9 (19.57%) Guidewire