Customer Engagement Jobs in the South East

Customer Engagement
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 360 280 240
Rank change year-on-year -80 -40 +73
Permanent jobs citing Customer Engagement 41 110 288
As % of all permanent jobs advertised in the South East 0.23% 0.80% 1.39%
As % of the Processes & Methodologies category 0.28% 0.85% 1.47%
Number of salaries quoted 17 63 80
10th Percentile £36,700 £38,500 £42,500
25th Percentile £46,250 £50,000 £47,500
Median annual salary (50th Percentile) £61,700 £65,000 £62,500
Median % change year-on-year -5.08% +4.00% +16.82%
75th Percentile £68,750 £85,000 £82,500
90th Percentile £96,000 £107,500 £87,500
England median annual salary £57,500 £67,500 £60,000
% change year-on-year -14.81% +12.50% -

All Process and Methodology Skills
South East

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,831 12,988 19,581
As % of all permanent jobs advertised in the South East 82.99% 94.36% 94.67%
Number of salaries quoted 10,186 7,705 11,814
10th Percentile £27,750 £30,550 £31,250
25th Percentile £37,000 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,339 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 2 June 2024.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -3 33 £52,500 +5.00% 30
Buckinghamshire -16 19 £33,500 -50.37% 16
Berkshire +4 9 £57,500 -4.17% 13
Oxfordshire +7 5 £47,500 +90.00% 1
Hampshire -37 5 £67,100 +36.24% 6
Kent -9 2 - - 1
Surrey -21 1 £62,500 -30.56% 6
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.88%) SharePoint
Applications
1 2 (4.88%) Microsoft Office
2 1 (2.44%) Microsoft Excel
Business Applications
1 3 (7.32%) Dynamics CRM
2 2 (4.88%) Salesforce CRM
3 1 (2.44%) Dynamics NAV
Cloud Services
1 11 (26.83%) Power Platform
2 8 (19.51%) Azure
3 7 (17.07%) Dynamics 365
4 3 (7.32%) Azure DevOps
4 3 (7.32%) PowerApps
5 2 (4.88%) Azure Data Factory
5 2 (4.88%) Azure Service Bus
5 2 (4.88%) Azure Synapse Analytics
5 2 (4.88%) Microsoft 365
5 2 (4.88%) PaaS
5 2 (4.88%) Power Automate
5 2 (4.88%) Serverless
6 1 (2.44%) Azure Logic Apps
6 1 (2.44%) Entra ID
6 1 (2.44%) OneDrive
Communications & Networking
1 15 (36.59%) SD-WAN
1 15 (36.59%) WAN
2 10 (24.39%) Cisco Firepower
3 2 (4.88%) Broadband
3 2 (4.88%) Internet
4 1 (2.44%) DKIM
4 1 (2.44%) DMARC
4 1 (2.44%) Firewall
4 1 (2.44%) Radio Access Network
Database & Business Intelligence
1 7 (17.07%) Power BI
2 2 (4.88%) Azure SQL Database
2 2 (4.88%) Data Lake
3 1 (2.44%) Electronic Patient Records
General
1 12 (29.27%) Social Skills
2 8 (19.51%) Finance
3 4 (9.76%) Analytical Skills
4 2 (4.88%) Documentation Skills
4 2 (4.88%) Manufacturing
5 1 (2.44%) Electronics
5 1 (2.44%) Health Technology
5 1 (2.44%) Influencing Skills
5 1 (2.44%) Law
5 1 (2.44%) Marketing
5 1 (2.44%) Military
5 1 (2.44%) Organisational Skills
5 1 (2.44%) Presentation Skills
5 1 (2.44%) Retail
5 1 (2.44%) Telecoms
Job Titles
1 20 (48.78%) Architect
2 19 (46.34%) Senior
3 15 (36.59%) Cisco Architect
3 15 (36.59%) Senior Architect
3 15 (36.59%) Senior Cisco Architect
4 10 (24.39%) Cisco Security Architect
4 10 (24.39%) Security Architect
4 10 (24.39%) Senior Security Architect
4 10 (24.39%) Solutions Architect
5 6 (14.63%) Analyst
6 5 (12.20%) Cisco Solutions Architect
6 5 (12.20%) Senior Cisco Solutions Architect
6 5 (12.20%) Senior Solutions Architect
7 4 (9.76%) CRM Manager
7 4 (9.76%) Cybersecurity Architect
8 3 (7.32%) Developer
8 3 (7.32%) Senior Developer
9 2 (4.88%) Azure Architect
9 2 (4.88%) Consultant
9 2 (4.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (7.32%) .NET
2 2 (4.88%) .NET Framework
2 2 (4.88%) CSS
2 2 (4.88%) HTML
3 1 (2.44%) .NET Core
3 1 (2.44%) LDAP
Miscellaneous
1 15 (36.59%) Data Centre
2 2 (4.88%) CMDB
2 2 (4.88%) Educational Technology
2 2 (4.88%) Product Ownership
2 2 (4.88%) Public Cloud
3 1 (2.44%) Enterprise Cloud
3 1 (2.44%) Enterprise Software
3 1 (2.44%) NHS
3 1 (2.44%) Self-Motivation
3 1 (2.44%) Virtual Team
Operating Systems
1 2 (4.88%) Linux
Processes & Methodologies
1 19 (46.34%) Presales
2 18 (43.90%) Cybersecurity
3 17 (41.46%) Software Licensing
4 15 (36.59%) Time Management
5 14 (34.15%) Analytics
6 9 (21.95%) Agile
7 7 (17.07%) Business Intelligence
7 7 (17.07%) Scrum
8 5 (12.20%) Artificial Intelligence
8 5 (12.20%) CRM
8 5 (12.20%) DevOps
8 5 (12.20%) Mentoring
9 4 (9.76%) Business Case
9 4 (9.76%) Customer Service
10 3 (7.32%) Change Control
10 3 (7.32%) Line Management
10 3 (7.32%) Problem Management
10 3 (7.32%) Problem-Solving
10 3 (7.32%) Project Delivery
10 3 (7.32%) Waterfall
Programming Languages
1 5 (12.20%) SQL
2 4 (9.76%) JavaScript
3 3 (7.32%) C#
4 2 (4.88%) Python
4 2 (4.88%) R
Qualifications
1 18 (43.90%) Degree
2 15 (36.59%) CCNA
2 15 (36.59%) CCNP
2 15 (36.59%) Cisco Certification
3 3 (7.32%) Security Cleared
4 2 (4.88%) Azure Certification
4 2 (4.88%) Microsoft Certification
5 1 (2.44%) Computer Science Degree
5 1 (2.44%) SC Cleared
Quality Assurance & Compliance
1 2 (4.88%) GRC
1 2 (4.88%) SLA
2 1 (2.44%) QA
System Software
1 1 (2.44%) Active Directory
1 1 (2.44%) VMware Infrastructure
Systems Management
1 10 (24.39%) Stealthwatch
2 5 (12.20%) CASB
Vendors
1 27 (65.85%) Microsoft
2 17 (41.46%) Adobe
2 17 (41.46%) Apple
3 15 (36.59%) Cisco
3 15 (36.59%) Meraki
4 3 (7.32%) ServiceNow
5 2 (4.88%) Salesforce
6 1 (2.44%) Databricks
6 1 (2.44%) VMware