Desktop Support Engineer Contracts

Desktop Support Engineer
UK

The median Desktop Support Engineer daily rate in the UK is £190 according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
9 Jun 2024		 Same period 2023 Same period 2022
Rank 425 438 507
Rank change year-on-year +13 +69 +88
Contract jobs requiring a Desktop Support Engineer 178 267 380
As % of all contract jobs advertised in the UK 0.41% 0.48% 0.43%
As % of the Job Titles category 0.44% 0.51% 0.45%
Number of daily rates quoted 129 210 267
10th Percentile £125 £133 £130
25th Percentile £140 £160 £145
Median daily rate (50th Percentile) £190 £200 £190
Median % change year-on-year -5.00% +5.26% +5.56%
75th Percentile £218 £239 £230
90th Percentile £247 £288 £256
UK excluding London median daily rate £195 £200 £190
% change year-on-year -2.50% +5.26% +13.43%
Number of hourly rates quoted 15 11 39
10th Percentile £16.25 - £12.59
25th Percentile £17.00 £16.54 £16.00
Median hourly rate £18.13 £23.00 £19.00
Median % change year-on-year -21.17% +21.05% +11.76%
75th Percentile £19.84 £25.36 £23.64
90th Percentile £23.73 £29.50 £27.75
UK excluding London median hourly rate £18.00 £17.32 £18.28
% change year-on-year +3.94% -5.27% +10.79%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,232 52,519 83,570
% of contract IT jobs with a recognized job title 92.87% 94.52% 95.34%
Number of daily rates quoted 25,887 36,654 58,907
10th Percentile £280 £313 £315
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +6.60%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +8.68%
Number of hourly rates quoted 2,899 1,488 1,954
10th Percentile £12.86 £14.25 £12.60
25th Percentile £16.30 £19.39 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +16.28%
75th Percentile £61.88 £65.75 £49.75
90th Percentile £73.75 £76.33 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +7.17%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Engineer.

Daily rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Engineer over the 6 months to 9 June 2024.

Daily rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Engineer.

Hourly rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Desktop Support Engineer over the 6 months to 9 June 2024.

Hourly rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +28 153 £195 -2.50% 18
UK excluding London -16 116 £195 -2.50% 13
London +57 61 £185 +12.12% 7
South East -1 37 £205 +2.50% 3
South West -2 20 £184 -8.00% 4
Scotland +28 16 £131 -51.67% 2
North of England +6 14 £160 -25.15% 1
East of England +2 14 £175 +14.75%
Work from Home +69 12 £200 -9.09% 2
North West +8 9 £140 -34.88%
Midlands +19 7 £129 -40.23% 3
Wales +19 5 £135 -15.63%
East Midlands +12 5 £122 -43.26% 2
Yorkshire +1 4 £198 -10.23% 1
Northern Ireland +4 3 £140 -21.13%
West Midlands +10 2 £140 -36.36% 1
North East +10 1 £195 +21.88%

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Engineer in the job title.

1 130 (73.03%) Windows
2 73 (41.01%) Social Skills
3 70 (39.33%) Microsoft
4 68 (38.20%) Windows 10
5 53 (29.78%) Active Directory
6 52 (29.21%) Security Cleared
7 51 (28.65%) Microsoft 365
8 45 (25.28%) Customer Service
9 42 (23.60%) SCCM
9 42 (23.60%) Microsoft Office
10 41 (23.03%) Problem-Solving
11 35 (19.66%) Windows 7
12 30 (16.85%) SC Cleared
13 27 (15.17%) ITIL
14 24 (13.48%) Organisational Skills
15 22 (12.36%) Finance
16 21 (11.80%) HP
17 19 (10.67%) VPN
17 19 (10.67%) Telecoms
17 19 (10.67%) Degree
18 18 (10.11%) Public Sector
18 18 (10.11%) Azure
19 17 (9.55%) Presentation Skills
19 17 (9.55%) Asset Management
19 17 (9.55%) Apple
20 16 (8.99%) SLA
20 16 (8.99%) DV Cleared
20 16 (8.99%) Time Management
20 16 (8.99%) iPhone
21 15 (8.43%) ServiceNow

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.87%) Microsoft Exchange
2 7 (3.93%) Blackberry Enterprise Server
3 6 (3.37%) SharePoint
4 3 (1.69%) CMS
4 3 (1.69%) Skype for Business
5 1 (0.56%) IIS
Applications
1 42 (23.60%) Microsoft Office
2 2 (1.12%) Microsoft Excel
3 1 (0.56%) DaVinci Resolve
3 1 (0.56%) Microsoft PowerPoint
3 1 (0.56%) MS Visio
Business Applications
1 2 (1.12%) Shopify
Cloud Services
1 51 (28.65%) Microsoft 365
2 18 (10.11%) Azure
3 6 (3.37%) Entra ID
4 2 (1.12%) Amazon EC2
4 2 (1.12%) AWS
4 2 (1.12%) BigCommerce
5 1 (0.56%) Azure Stack
5 1 (0.56%) OneDrive
5 1 (0.56%) WhatsApp
Communications & Networking
1 19 (10.67%) VPN
2 5 (2.81%) DNS
2 5 (2.81%) Firewall
2 5 (2.81%) LAN
2 5 (2.81%) Remote Desktop
3 4 (2.25%) Wi-Fi
3 4 (2.25%) Wireless
4 3 (1.69%) Internet
4 3 (1.69%) Skype
4 3 (1.69%) WAN
5 2 (1.12%) Cisco IOS
5 2 (1.12%) DHCP
5 2 (1.12%) Network Security
5 2 (1.12%) TCP/IP
6 1 (0.56%) HTTP
6 1 (0.56%) Structured Cabling
6 1 (0.56%) VoIP
6 1 (0.56%) WebEx
Database & Business Intelligence
1 5 (2.81%) SQL Server
Development Applications
1 2 (1.12%) JIRA
2 1 (0.56%) Hudson
General
1 73 (41.01%) Social Skills
2 24 (13.48%) Organisational Skills
3 22 (12.36%) Finance
4 19 (10.67%) Telecoms
5 18 (10.11%) Public Sector
6 17 (9.55%) Presentation Skills
7 15 (8.43%) Marketing
8 14 (7.87%) Manufacturing
9 13 (7.30%) Electronics
10 7 (3.93%) Banking
11 5 (2.81%) Analytical Skills
12 3 (1.69%) Legal
13 2 (1.12%) Inclusion and Diversity
13 2 (1.12%) Investment Banking
13 2 (1.12%) Retail
14 1 (0.56%) Documentation Skills
14 1 (0.56%) Law
Libraries, Frameworks & Software Standards
1 2 (1.12%) VML
1 2 (1.12%) XMPP
2 1 (0.56%) CSS
2 1 (0.56%) XML
Miscellaneous
1 16 (8.99%) iPhone
2 14 (7.87%) Driving Licence
3 12 (6.74%) NHS
4 9 (5.06%) Blackberry
5 8 (4.49%) CMDB
5 8 (4.49%) iPad
5 8 (4.49%) Management Information System
6 7 (3.93%) Data Centre
7 5 (2.81%) Video Conferencing
8 4 (2.25%) Data Protection Act
8 4 (2.25%) Self-Motivation
9 3 (1.69%) Onboarding
9 3 (1.69%) Smartphone
10 2 (1.12%) BYOD
10 2 (1.12%) Wiki
11 1 (0.56%) Smartcard
Operating Systems
1 130 (73.03%) Windows
2 68 (38.20%) Windows 10
3 35 (19.66%) Windows 7
4 9 (5.06%) Android
5 8 (4.49%) Mac OS X
6 7 (3.93%) Windows 8
7 4 (2.25%) Mac OS
7 4 (2.25%) Windows Vista
8 3 (1.69%) Apple iOS
9 2 (1.12%) Windows Server
10 1 (0.56%) Linux
10 1 (0.56%) Windows XP
Processes & Methodologies
1 45 (25.28%) Customer Service
2 41 (23.03%) Problem-Solving
3 27 (15.17%) ITIL
4 17 (9.55%) Asset Management
5 16 (8.99%) Time Management
6 15 (8.43%) Decision-Making
7 14 (7.87%) Hardware Maintenance
8 13 (7.30%) Business Intelligence
8 13 (7.30%) Digital Marketing
8 13 (7.30%) Programme Management
9 12 (6.74%) Customer Experience
9 12 (6.74%) Service Delivery
10 11 (6.18%) Break/Fix
11 8 (4.49%) Mobile Device Management
12 7 (3.93%) Antivirus Management
12 7 (3.93%) Patch Management
13 6 (3.37%) Customer Requirements
13 6 (3.37%) Information Security
13 6 (3.37%) ITSM
13 6 (3.37%) Root Cause Analysis
Programming Languages
1 10 (5.62%) PowerShell
2 4 (2.25%) Python
3 1 (0.56%) JavaScript
Qualifications
1 52 (29.21%) Security Cleared
2 30 (16.85%) SC Cleared
3 19 (10.67%) Degree
4 16 (8.99%) DV Cleared
5 8 (4.49%) Microsoft Certification
6 4 (2.25%) ITIL Certification
7 3 (1.69%) BPSS Clearance
8 2 (1.12%) A+ Certification
8 2 (1.12%) DBS Check
8 2 (1.12%) IBM Certification
9 1 (0.56%) AWS Certification
9 1 (0.56%) AWS Certified Cloud Practitioner
9 1 (0.56%) AWS Certified Solutions Architect
9 1 (0.56%) CCNA
9 1 (0.56%) CCNP
9 1 (0.56%) Cisco Certification
9 1 (0.56%) MCDST
9 1 (0.56%) MCSA
9 1 (0.56%) MCSE
Quality Assurance & Compliance
1 16 (8.99%) SLA
2 3 (1.69%) Accessibility
2 3 (1.69%) ISO/IEC 27001
System Software
1 53 (29.78%) Active Directory
2 2 (1.12%) Firmware
2 2 (1.12%) Hyper-V
2 2 (1.12%) Virtual Machines
Systems Management
1 42 (23.60%) SCCM
2 12 (6.74%) Microsoft Intune
3 3 (1.69%) Jamf Pro
Vendors
1 70 (39.33%) Microsoft
2 21 (11.80%) HP
3 17 (9.55%) Apple
4 15 (8.43%) SAP
4 15 (8.43%) ServiceNow
5 8 (4.49%) Citrix
6 7 (3.93%) Adobe
7 5 (2.81%) Bloomberg
7 5 (2.81%) Dell
8 4 (2.25%) Cisco
8 4 (2.25%) Ivanti
8 4 (2.25%) Samsung
9 3 (1.69%) Becrypt
9 3 (1.69%) McAfee
10 2 (1.12%) CheckPoint
10 2 (1.12%) IBM
10 2 (1.12%) Okta
10 2 (1.12%) Refinitiv
10 2 (1.12%) Sitecore
10 2 (1.12%) Sophos
20 Desktop Support Engineer jobs Nationwide