Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 692 736 1012
Rank change year-on-year +44 +276 -173
Permanent jobs requiring a Desktop Support Engineer 218 214 251
As % of all permanent jobs advertised in the UK 0.21% 0.23% 0.15%
As % of the Job Titles category 0.22% 0.25% 0.15%
Number of salaries quoted 193 190 210
10th Percentile £24,240 £26,200 £25,975
25th Percentile £27,000 £26,250 £28,000
Median annual salary (50th Percentile) £30,000 £32,500 £33,375
Median % change year-on-year -7.69% -2.62% +1.14%
75th Percentile £35,000 £38,000 £41,750
90th Percentile £45,000 £45,100 £58,750
UK excluding London median annual salary £28,290 £27,500 £30,000
% change year-on-year +2.87% -8.33% +1.69%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 1 June 2024.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +33 195 £32,500 - 21
UK excluding London -12 140 £28,290 +2.87% 16
London +97 77 £40,000 +5.26% 7
South East -11 33 £29,000 -1.36% 3
South West -30 31 £29,290 +6.51% 3
North of England +43 25 £28,000 +10.89% 5
North West +4 19 £27,000 +8.00% 4
Midlands -6 17 £32,500 +22.64% 2
Work from Home +30 16 £38,750 +10.71% 5
Wales +11 13 £28,290 +2.87%
East of England +4 12 £24,240 -25.42% 1
East Midlands -7 12 £32,500 +44.44%
Scotland -60 8 £24,240 -25.42% 2
Yorkshire +67 6 £32,500 +3.17% 1
West Midlands -18 5 £32,500 +22.64% 2
Northern Ireland - 1 £35,000 -

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 172 (78.90%) Windows
2 161 (73.85%) Microsoft
3 139 (63.76%) Active Directory
4 99 (45.41%) Microsoft 365
5 91 (41.74%) Social Skills
6 86 (39.45%) Microsoft Office
7 58 (26.61%) Finance
7 58 (26.61%) Windows 10
8 53 (24.31%) Microsoft Intune
8 53 (24.31%) Azure
9 49 (22.48%) Customer Service
10 47 (21.56%) Driving Licence
10 47 (21.56%) Security Cleared
11 45 (20.64%) SCCM
12 44 (20.18%) Entra ID
13 43 (19.72%) Problem-Solving
14 40 (18.35%) Break/Fix
14 40 (18.35%) Degree
15 39 (17.89%) Microsoft Exchange
16 35 (16.06%) Microsoft Certification
17 33 (15.14%) ITIL
18 30 (13.76%) Remote Desktop
19 29 (13.30%) Windows 7
19 29 (13.30%) Microsoft Excel
20 28 (12.84%) Microsoft PowerPoint
20 28 (12.84%) OneDrive
20 28 (12.84%) Ticket Management
21 27 (12.39%) Onboarding
21 27 (12.39%) Smartphone
22 26 (11.93%) Dell

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (17.89%) Microsoft Exchange
2 6 (2.75%) SharePoint
2 6 (2.75%) Skype for Business
3 3 (1.38%) Exchange Server 2010
3 3 (1.38%) IBM Domino
4 1 (0.46%) CMS
Applications
1 86 (39.45%) Microsoft Office
2 29 (13.30%) Microsoft Excel
3 28 (12.84%) Microsoft PowerPoint
Business Applications
1 3 (1.38%) Eikon
Cloud Services
1 99 (45.41%) Microsoft 365
2 53 (24.31%) Azure
3 44 (20.18%) Entra ID
4 28 (12.84%) OneDrive
5 7 (3.21%) Mimecast
6 6 (2.75%) WhatsApp
7 3 (1.38%) Slack
8 1 (0.46%) AWS
8 1 (0.46%) GCP
8 1 (0.46%) Google Workspace
8 1 (0.46%) SaaS
Communications & Networking
1 30 (13.76%) Remote Desktop
2 25 (11.47%) Wi-Fi
3 24 (11.01%) DNS
4 23 (10.55%) Network Security
5 13 (5.96%) LAN
6 10 (4.59%) Skype
7 7 (3.21%) DHCP
7 7 (3.21%) Firewall
7 7 (3.21%) TCP/IP
8 5 (2.29%) Cisco IOS
8 5 (2.29%) VPN
8 5 (2.29%) WAN
9 3 (1.38%) Telepresence
10 2 (0.92%) Internet
10 2 (0.92%) VoIP
10 2 (0.92%) WebEx
11 1 (0.46%) HTTP
11 1 (0.46%) PSTN
11 1 (0.46%) SAN
11 1 (0.46%) Wireless
Development Applications
1 1 (0.46%) JIRA
1 1 (0.46%) MSI
General
1 91 (41.74%) Social Skills
2 58 (26.61%) Finance
3 20 (9.17%) Organisational Skills
4 10 (4.59%) Inclusion and Diversity
5 8 (3.67%) Automotive
5 8 (3.67%) Legal
6 7 (3.21%) Banking
7 5 (2.29%) Telecoms
8 4 (1.83%) Manufacturing
9 3 (1.38%) Analytical Skills
9 3 (1.38%) Law
9 3 (1.38%) Pharmaceutical
10 2 (0.92%) Aerospace
10 2 (0.92%) Billing
10 2 (0.92%) Marketing
10 2 (0.92%) Public Sector
11 1 (0.46%) Back Office
11 1 (0.46%) Electronics
11 1 (0.46%) Retail
11 1 (0.46%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.46%) CSS
1 1 (0.46%) XML
Miscellaneous
1 47 (21.56%) Driving Licence
2 27 (12.39%) Onboarding
2 27 (12.39%) Smartphone
3 8 (3.67%) Video Conferencing
4 6 (2.75%) iPhone
5 4 (1.83%) Management Information System
6 3 (1.38%) iPad
6 3 (1.38%) Self-Motivation
7 2 (0.92%) Blackberry
7 2 (0.92%) Data Centre
7 2 (0.92%) Data Protection Act
7 2 (0.92%) Fat Client
7 2 (0.92%) Hybrid Cloud
7 2 (0.92%) Thin Client
8 1 (0.46%) CMDB
8 1 (0.46%) Derivative
8 1 (0.46%) EPoS
8 1 (0.46%) Mobile App
8 1 (0.46%) Team-Oriented Environment
8 1 (0.46%) Virtual Team
Operating Systems
1 172 (78.90%) Windows
2 58 (26.61%) Windows 10
3 29 (13.30%) Windows 7
4 24 (11.01%) Mac OS
5 14 (6.42%) Windows Server
6 12 (5.50%) Android
7 6 (2.75%) Mac OS X
8 5 (2.29%) Apple iOS
8 5 (2.29%) Windows Server 2008
9 2 (0.92%) Windows XP
10 1 (0.46%) Linux
Processes & Methodologies
1 49 (22.48%) Customer Service
2 43 (19.72%) Problem-Solving
3 40 (18.35%) Break/Fix
4 33 (15.14%) ITIL
5 28 (12.84%) Ticket Management
6 25 (11.47%) Asset Management
6 25 (11.47%) Computer Science
7 19 (8.72%) Proactive Maintenance
8 14 (6.42%) ITSM
8 14 (6.42%) Time Management
9 13 (5.96%) Mobile Device Management
10 10 (4.59%) Software Deployment
11 9 (4.13%) Continuous Improvement
11 9 (4.13%) Service Delivery
12 8 (3.67%) Incident Management
12 8 (3.67%) Root Cause Analysis
12 8 (3.67%) Service Management
13 7 (3.21%) Customer Requirements
13 7 (3.21%) Software Testing
14 4 (1.83%) Change Management
Programming Languages
1 5 (2.29%) PowerShell
2 1 (0.46%) JavaScript
2 1 (0.46%) SQL
Qualifications
1 47 (21.56%) Security Cleared
2 40 (18.35%) Degree
3 35 (16.06%) Microsoft Certification
4 24 (11.01%) A+ Certification
4 24 (11.01%) Computer Science Degree
5 23 (10.55%) DBS Check
5 23 (10.55%) MCP
6 19 (8.72%) BPSS Clearance
7 17 (7.80%) SC Cleared
8 11 (5.05%) DV Cleared
9 5 (2.29%) ITIL Certification
10 3 (1.38%) ITIL Foundation Certificate
10 3 (1.38%) Master's Degree
10 3 (1.38%) MBA
11 2 (0.92%) MCSA
11 2 (0.92%) MCSE
12 1 (0.46%) AWS Certification
12 1 (0.46%) CCNA
12 1 (0.46%) Cisco Certification
Quality Assurance & Compliance
1 24 (11.01%) SLA
2 19 (8.72%) PCI DSS
3 9 (4.13%) GDPR
4 1 (0.46%) Accessibility
4 1 (0.46%) ISO/IEC 27001
System Software
1 139 (63.76%) Active Directory
2 19 (8.72%) KVM
3 10 (4.59%) Hyper-V
4 8 (3.67%) Firmware
5 6 (2.75%) VMware Infrastructure
6 3 (1.38%) vSphere
7 2 (0.92%) Terminal Services
8 1 (0.46%) Virtual Desktop
Systems Management
1 53 (24.31%) Microsoft Intune
2 45 (20.64%) SCCM
3 2 (0.92%) Jamf Pro
3 2 (0.92%) McAfee ePO
4 1 (0.46%) Backup Exec
4 1 (0.46%) Cisco CUCM
4 1 (0.46%) Single Sign-On
Vendors
1 161 (73.85%) Microsoft
2 26 (11.93%) Dell
3 21 (9.63%) ServiceNow
4 12 (5.50%) Citrix
4 12 (5.50%) McAfee
4 12 (5.50%) MobileIron
5 11 (5.05%) Apple
6 10 (4.59%) Bloomberg
7 9 (4.13%) HP
7 9 (4.13%) VMware
8 8 (3.67%) Cisco
9 3 (1.38%) Ivanti
9 3 (1.38%) Lotus
9 3 (1.38%) Okta
9 3 (1.38%) Polycom
10 2 (0.92%) Cognizant
10 2 (0.92%) Trayport
11 1 (0.46%) Avaya
11 1 (0.46%) SAP
11 1 (0.46%) Symantec