3rd Line Support Engineer Contracts

Third Line Support Engineer
UK

The median Third Line Support Engineer daily rate in the UK is £345, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 542 603 723
Rank change year-on-year +61 +120 -50
Contract jobs requiring a 3rd Line Support Engineer 42 94 125
As % of all contract jobs advertised in the UK 0.096% 0.17% 0.14%
As % of the Job Titles category 0.10% 0.18% 0.15%
Number of daily rates quoted 24 59 94
10th Percentile £277 £239 £225
25th Percentile £300 £313 £258
Median daily rate (50th Percentile) £345 £375 £350
Median % change year-on-year -8.00% +7.14% +7.69%
75th Percentile £413 £435 £425
90th Percentile £538 £525 £450
UK excluding London median daily rate £313 £350 £293
% change year-on-year -10.71% +19.66% -10.00%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,557 52,491 83,111
% of contract IT jobs with a recognized job title 92.86% 94.51% 95.34%
Number of daily rates quoted 26,070 36,644 58,616
10th Percentile £280 £313 £318
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.42% +2.48% +6.06%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +8.57%
Number of hourly rates quoted 2,936 1,486 1,938
10th Percentile £12.86 £14.25 £12.75
25th Percentile £16.30 £19.42 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +16.28%
75th Percentile £61.81 £65.75 £50.00
90th Percentile £73.75 £77.00 £65.00
UK excluding London median hourly rate £40.00 £42.08 £20.00
% change year-on-year -4.94% +110.39% +7.82%

3rd Line Support Engineer
Job Vacancy Trend

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 3rd Line Support Engineer.

Daily rate trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 3rd Line Support Engineer over the 6 months to 12 June 2024.

Daily rate histogram for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 3rd Line Support Engineer.

Hourly rate trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +30 35 £369 -1.67% 25
UK excluding London -3 25 £313 -10.71% 25
London +59 13 £425 +6.25% 2
South East +10 8 £298 -14.86% 4
Midlands -1 8 - - 6
Work from Home +98 7 £363 -13.69% 8
West Midlands +5 7 - - 5
North of England +15 4 £338 +3.85% 6
Scotland - 4 £325 - 2
North West +15 2 £318 -9.29% 1
Yorkshire +13 1 £380 +44.76% 3
North East +8 1 £300 -7.69% 2
East Midlands +2 1 - - 1
South West -4 1 £300 -47.83% 1

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2024, 3rd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 3rd Line Support Engineer in the job title.

1 18 (42.86%) Security Cleared
2 17 (40.48%) Microsoft
3 16 (38.10%) Windows
4 15 (35.71%) Azure
5 12 (28.57%) Windows Server
5 12 (28.57%) Active Directory
6 11 (26.19%) Juniper
6 11 (26.19%) VPN
6 11 (26.19%) VMware
7 10 (23.81%) PKI
7 10 (23.81%) WAN
7 10 (23.81%) BGP
7 10 (23.81%) IPsec
8 9 (21.43%) VMware Infrastructure
8 9 (21.43%) PowerShell
8 9 (21.43%) SC Cleared
8 9 (21.43%) Junos
9 8 (19.05%) Mentoring
9 8 (19.05%) MPLS
10 7 (16.67%) Firewall
10 7 (16.67%) Linux
10 7 (16.67%) Load Balancing
10 7 (16.67%) Data Centre
10 7 (16.67%) Microsoft 365
11 6 (14.29%) Infrastructure Engineering
11 6 (14.29%) Windows Server 2016
11 6 (14.29%) Public Sector
11 6 (14.29%) Social Skills
11 6 (14.29%) Hyper-V
11 6 (14.29%) Red Hat

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.14%) Microsoft Exchange
2 2 (4.76%) IIS
2 2 (4.76%) SharePoint
3 1 (2.38%) Exchange Server 2013
3 1 (2.38%) nginx
3 1 (2.38%) SharePoint Server
Cloud Services
1 15 (35.71%) Azure
2 7 (16.67%) Microsoft 365
3 3 (7.14%) Entra ID
3 3 (7.14%) Power Platform
4 2 (4.76%) AWS
4 2 (4.76%) IaaS
5 1 (2.38%) Amazon EC2
5 1 (2.38%) Azure ExpressRoute
5 1 (2.38%) Azure Storage
5 1 (2.38%) Cloud Computing
5 1 (2.38%) GCP
5 1 (2.38%) PowerApps
5 1 (2.38%) WhatsApp
Communications & Networking
1 11 (26.19%) VPN
2 10 (23.81%) BGP
2 10 (23.81%) IPsec
2 10 (23.81%) WAN
3 9 (21.43%) Junos
4 8 (19.05%) MPLS
5 7 (16.67%) Firewall
6 5 (11.90%) VLAN
7 4 (9.52%) DNS
8 3 (7.14%) Cisco ASA
8 3 (7.14%) DHCP
8 3 (7.14%) LAN
8 3 (7.14%) NAS
8 3 (7.14%) OSPF
8 3 (7.14%) SAN
9 2 (4.76%) Cisco Firepower
9 2 (4.76%) Cisco ISE
9 2 (4.76%) Cisco Nexus
9 2 (4.76%) HSRP
9 2 (4.76%) Spanning Tree
Database & Business Intelligence
1 5 (11.90%) SQL Server
2 4 (9.52%) MySQL
2 4 (9.52%) PostgreSQL
3 3 (7.14%) Elasticsearch
4 2 (4.76%) Azure SQL Database
4 2 (4.76%) NoSQL
5 1 (2.38%) Power BI
5 1 (2.38%) Relational Database
Development Applications
1 2 (4.76%) Git
General
1 6 (14.29%) Public Sector
1 6 (14.29%) Social Skills
2 3 (7.14%) Finance
3 2 (4.76%) Analytical Skills
4 1 (2.38%) Documentation Skills
4 1 (2.38%) Health Technology
4 1 (2.38%) Legal
4 1 (2.38%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.76%) 802.1X
1 2 (4.76%) Kafka
2 1 (2.38%) .NET
2 1 (2.38%) .NET Core
2 1 (2.38%) Spring
2 1 (2.38%) Spring Boot
Miscellaneous
1 10 (23.81%) PKI
2 7 (16.67%) Data Centre
3 3 (7.14%) Fat Client
3 3 (7.14%) Thin Client
4 2 (4.76%) Clustering
5 1 (2.38%) Driving Licence
Operating Systems
1 16 (38.10%) Windows
2 12 (28.57%) Windows Server
3 7 (16.67%) Linux
4 6 (14.29%) Windows Server 2016
5 5 (11.90%) Windows Server 2012
6 3 (7.14%) Ubuntu
6 3 (7.14%) Windows Server 2019
7 2 (4.76%) CentOS
7 2 (4.76%) Debian
7 2 (4.76%) Unix
7 2 (4.76%) Windows 10
7 2 (4.76%) Windows Server 2008
8 1 (2.38%) Mac OS
8 1 (2.38%) Red Hat Enterprise Linux
8 1 (2.38%) Solaris
8 1 (2.38%) VMS
Processes & Methodologies
1 8 (19.05%) Mentoring
2 7 (16.67%) Load Balancing
3 6 (14.29%) Infrastructure Engineering
4 3 (7.14%) Infrastructure as Code
4 3 (7.14%) Migration
4 3 (7.14%) Server Management
5 2 (4.76%) Agile
5 2 (4.76%) CI/CD
5 2 (4.76%) Containerisation
5 2 (4.76%) Cost Reduction
5 2 (4.76%) Customer Service
5 2 (4.76%) Cybersecurity
5 2 (4.76%) Incident Management
5 2 (4.76%) Mobile Device Management
5 2 (4.76%) Network Design
5 2 (4.76%) Network Monitoring
5 2 (4.76%) Patch Management
5 2 (4.76%) Problem-Solving
5 2 (4.76%) Scrum
5 2 (4.76%) Test Automation
Programming Languages
1 9 (21.43%) PowerShell
2 4 (9.52%) SQL
3 2 (4.76%) Java
3 2 (4.76%) Python
3 2 (4.76%) Shell Script
4 1 (2.38%) C#
Qualifications
1 18 (42.86%) Security Cleared
2 9 (21.43%) SC Cleared
3 4 (9.52%) Microsoft Certification
4 3 (7.14%) CCNP
4 3 (7.14%) Cisco Certification
5 2 (4.76%) MCSA
5 2 (4.76%) MCSE
5 2 (4.76%) RHCT
6 1 (2.38%) CCNA
6 1 (2.38%) Degree
6 1 (2.38%) DV Cleared
6 1 (2.38%) ITIL Certification
6 1 (2.38%) JNCIA
6 1 (2.38%) RHCE
Quality Assurance & Compliance
1 3 (7.14%) SLA
2 1 (2.38%) Cyber Essentials
2 1 (2.38%) IASME
System Software
1 12 (28.57%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 6 (14.29%) Hyper-V
4 3 (7.14%) KVM
4 3 (7.14%) VMware ESXi
5 1 (2.38%) vSphere
Systems Management
1 5 (11.90%) Ansible
1 5 (11.90%) Microsoft Intune
2 3 (7.14%) Active Directory Federation Services
2 3 (7.14%) Nessus
2 3 (7.14%) Red Hat Satellite
2 3 (7.14%) SCCM
2 3 (7.14%) vCenter Server
2 3 (7.14%) WSUS
2 3 (7.14%) ZABBIX
3 2 (4.76%) Kubernetes
3 2 (4.76%) vRealize
4 1 (2.38%) Autotask
4 1 (2.38%) Failover Clustering
4 1 (2.38%) Grafana
4 1 (2.38%) Jamf Pro
Vendors
1 17 (40.48%) Microsoft
2 11 (26.19%) Juniper
2 11 (26.19%) VMware
3 6 (14.29%) Red Hat
4 5 (11.90%) Citrix
5 4 (9.52%) Oracle
5 4 (9.52%) Veeam
6 3 (7.14%) Cisco
7 2 (4.76%) Aruba
7 2 (4.76%) CyberArk
7 2 (4.76%) F5
7 2 (4.76%) Fortinet
7 2 (4.76%) Google
7 2 (4.76%) SolarWinds
8 1 (2.38%) Apple
8 1 (2.38%) BigPanda
8 1 (2.38%) Brio
8 1 (2.38%) Datto
8 1 (2.38%) Sybase
8 1 (2.38%) Zscaler