Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 391 521 694
Rank change year-on-year +130 +173 -86
Contract jobs citing Break/Fix 191 174 169
As % of all contract jobs advertised in the UK 0.45% 0.30% 0.19%
As % of the Processes & Methodologies category 0.52% 0.34% 0.21%
Number of daily rates quoted 102 136 102
10th Percentile £105 £105 £131
25th Percentile £130 £130 £145
Median daily rate (50th Percentile) £198 £163 £200
Median % change year-on-year +21.54% -18.75% +42.86%
75th Percentile £300 £200 £278
90th Percentile £608 £556 £313
UK excluding London median daily rate £200 £165 £200
% change year-on-year +21.21% -17.50% +42.86%
Number of hourly rates quoted 54 3 13
10th Percentile £11.75 £14.25 £10.78
25th Percentile £13.25 £14.99 £13.87
Median hourly rate £16.71 £17.50 £15.74
Median % change year-on-year -4.54% +11.18% +33.62%
75th Percentile £19.50 £19.49 £17.61
90th Percentile £24.05 £20.54 £22.21
UK excluding London median hourly rate £16.00 £17.50 £15.74
% change year-on-year -8.57% +11.18% +33.62%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,622 51,397 80,021
As % of all contract IT jobs advertised in the UK 86.09% 89.76% 90.61%
Number of daily rates quoted 23,613 35,611 56,174
10th Percentile £300 £325 £344
25th Percentile £413 £439 £430
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +7.07%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £480
% change year-on-year - +4.17% +9.09%
Number of hourly rates quoted 2,439 1,690 1,913
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.77 £15.50
Median hourly rate £36.50 £36.00 £25.68
Median % change year-on-year +1.39% +40.19% +7.00%
75th Percentile £60.00 £65.00 £49.50
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.00 £35.00 £20.00
% change year-on-year +8.57% +75.00% -6.54%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 20 May 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +78 154 £200 +21.21% 69
England +105 135 £180 +4.35% 73
Scotland +76 50 £200 +25.00% 14
South East +38 42 £500 +189.86% 17
North of England +42 39 £126 -3.08% 10
London +94 37 £158 -1.56% 17
Yorkshire +29 21 £160 +45.12%
Work from Home +119 19 £500 -4.76% 5
North West +22 17 £126 -42.73% 10
South West +8 11 £110 -45.00% 10
Wales +15 4 - -
East of England +4 3 £125 -13.79% 14
East Midlands 0 3 £104 -82.38% 3
Midlands -5 3 £104 -74.13% 6
Northern Ireland +4 2 £143 -
North East +9 1 - -

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.19%) Blackberry Enterprise Server
2 2 (1.05%) Microsoft Exchange
3 1 (0.52%) SharePoint
Applications
1 14 (7.33%) Microsoft Office
2 1 (0.52%) Microsoft Excel
2 1 (0.52%) Spreadsheet
Business Applications
1 1 (0.52%) SAP S/4HANA
Cloud Services
1 22 (11.52%) Azure
2 14 (7.33%) OCI
3 11 (5.76%) Microsoft 365
4 6 (3.14%) Azure DevOps
5 5 (2.62%) Azure API Management
5 5 (2.62%) Azure Data Factory
5 5 (2.62%) Azure Functions
5 5 (2.62%) Azure Key Vault
5 5 (2.62%) Azure Logic Apps
5 5 (2.62%) Azure Monitor
5 5 (2.62%) Serverless
6 1 (0.52%) Entra ID
6 1 (0.52%) Figma
6 1 (0.52%) npm
6 1 (0.52%) PaaS
6 1 (0.52%) SaaS
Communications & Networking
1 28 (14.66%) SAN
2 26 (13.61%) DHCP
2 26 (13.61%) DNS
3 15 (7.85%) ATM
3 15 (7.85%) VPN
4 14 (7.33%) Firewall
5 12 (6.28%) LAN
6 11 (5.76%) WAN
6 11 (5.76%) Wi-Fi
7 5 (2.62%) 3G
8 4 (2.09%) 2G
8 4 (2.09%) 4G
8 4 (2.09%) Ethernet
8 4 (2.09%) SDH
9 3 (1.57%) Internet
10 1 (0.52%) iSCSI
10 1 (0.52%) WebEx
Database & Business Intelligence
1 5 (2.62%) Azure SQL Database
1 5 (2.62%) SQL Server
2 3 (1.57%) NoSQL
2 3 (1.57%) SQL Server Integration Services
Development Applications
1 6 (3.14%) Visual Studio
2 5 (2.62%) JIRA
3 1 (0.52%) rollup.js
3 1 (0.52%) webpack
General
1 58 (30.37%) Analytical Skills
2 42 (21.99%) Social Skills
3 38 (19.90%) Public Sector
4 11 (5.76%) Finance
5 9 (4.71%) Retail
6 5 (2.62%) Organisational Skills
7 4 (2.09%) Presentation Skills
8 3 (1.57%) Inclusion and Diversity
9 1 (0.52%) French Language
9 1 (0.52%) Legal
9 1 (0.52%) Manufacturing
9 1 (0.52%) Pharmaceutical
9 1 (0.52%) Telecoms
Job Titles
1 66 (34.55%) IT Engineer
2 53 (27.75%) Field Engineer
3 51 (26.70%) Field Service Engineer
4 25 (13.09%) Support Engineer
5 24 (12.57%) Desktop Engineer
6 22 (11.52%) Desktop Support
7 15 (7.85%) Break Fix Engineer
7 15 (7.85%) Infrastructure Engineer
8 12 (6.28%) Desktop Support Engineer
8 12 (6.28%) IT Technician
9 10 (5.24%) IT Support
9 10 (5.24%) Network Engineer
9 10 (5.24%) Storage Engineer
10 9 (4.71%) Server Engineer
11 7 (3.66%) Deskside Engineer
11 7 (3.66%) Hardware Engineer
11 7 (3.66%) IT Support Engineer
12 6 (3.14%) Data Centre Engineer
12 6 (3.14%) SC Cleared Desktop Support
13 5 (2.62%) Developer
Libraries, Frameworks & Software Standards
1 5 (2.62%) ARM Templates
2 3 (1.57%) .NET
2 3 (1.57%) JSON
2 3 (1.57%) OAuth
2 3 (1.57%) OpenID
2 3 (1.57%) REST
2 3 (1.57%) SOAP
2 3 (1.57%) XML
3 1 (0.52%) CSS
3 1 (0.52%) EDI
3 1 (0.52%) Enzyme
3 1 (0.52%) Jest
3 1 (0.52%) Next.js
3 1 (0.52%) React
3 1 (0.52%) Redux
3 1 (0.52%) SAP ALE
3 1 (0.52%) Sass
Miscellaneous
1 45 (23.56%) Analytical Mindset
2 37 (19.37%) Data Centre
3 15 (7.85%) Driving Licence
4 11 (5.76%) EPoS
5 9 (4.71%) Smartphone
6 6 (3.14%) Distributed Systems
6 6 (3.14%) Self-Motivation
7 5 (2.62%) Blackberry
8 4 (2.09%) Data Protection Act
9 2 (1.05%) CMDB
9 2 (1.05%) iPhone
9 2 (1.05%) Video Conferencing
10 1 (0.52%) Biopharmaceutical
10 1 (0.52%) Cloud Native
10 1 (0.52%) Enterprise Storage
10 1 (0.52%) Management Information System
10 1 (0.52%) Smartcard
10 1 (0.52%) W3C
Operating Systems
1 50 (26.18%) Windows
2 36 (18.85%) Windows 10
3 19 (9.95%) Linux
4 16 (8.38%) Windows 7
5 14 (7.33%) Windows Server
5 14 (7.33%) Windows Server 2012
5 14 (7.33%) Windows Server 2016
5 14 (7.33%) Windows Server 2019
5 14 (7.33%) Windows XP
6 7 (3.66%) Unix
7 6 (3.14%) Android
8 5 (2.62%) Mac OS X
8 5 (2.62%) Windows 8
9 1 (0.52%) Apple iOS
Processes & Methodologies
1 81 (42.41%) Problem-Solving
2 63 (32.98%) Customer Service
3 35 (18.32%) ITIL
4 23 (12.04%) Proactive Monitoring
5 19 (9.95%) Disaster Recovery
6 17 (8.90%) Server Management
7 15 (7.85%) Infrastructure Engineering
7 15 (7.85%) Project Management
7 15 (7.85%) Service Delivery
8 14 (7.33%) Converged Infrastructure
8 14 (7.33%) Performance Monitoring
8 14 (7.33%) Performance Tuning
8 14 (7.33%) Storage Management
9 12 (6.28%) Preventative Maintenance
10 11 (5.76%) Incident Management
11 10 (5.24%) Inventory Management
12 6 (3.14%) Application Security
12 6 (3.14%) CI/CD
12 6 (3.14%) Infrastructure as Code
12 6 (3.14%) Project Delivery
Programming Languages
1 19 (9.95%) PowerShell
2 3 (1.57%) C#
2 3 (1.57%) SQL
Qualifications
1 48 (25.13%) Security Cleared
2 45 (23.56%) SC Cleared
3 22 (11.52%) CCNA
3 22 (11.52%) Cisco Certification
4 20 (10.47%) A+ Certification
5 16 (8.38%) Degree
6 14 (7.33%) CCNP
6 14 (7.33%) DV Cleared
7 9 (4.71%) Microsoft Certification
8 8 (4.19%) MCSE
8 8 (4.19%) Network+ Certification
9 2 (1.05%) BPSS Clearance
9 2 (1.05%) DBS Check
10 1 (0.52%) SAP Certification
10 1 (0.52%) Server+ Certification
Quality Assurance & Compliance
1 9 (4.71%) SLA
2 1 (0.52%) Accessibility
2 1 (0.52%) GxP
2 1 (0.52%) QA
System Software
1 36 (18.85%) Active Directory
2 15 (7.85%) VMware Infrastructure
3 14 (7.33%) Hyper-V
3 14 (7.33%) VMware ESXi
4 3 (1.57%) Firmware
5 1 (0.52%) NFS
Systems Management
1 27 (14.14%) SCCM
2 14 (7.33%) EMC NetWorker
2 14 (7.33%) NetBackup
2 14 (7.33%) SCOM
2 14 (7.33%) vCenter Server
2 14 (7.33%) WSUS
3 3 (1.57%) Dell DRAC
4 1 (0.52%) Microsoft Intune
4 1 (0.52%) Single Sign-On
Vendors
1 41 (21.47%) Cisco
2 36 (18.85%) Microsoft
3 33 (17.28%) Dell
4 25 (13.09%) HP
4 25 (13.09%) Juniper
5 21 (10.99%) ServiceNow
6 15 (7.85%) EMC
6 15 (7.85%) VMware
7 14 (7.33%) 3PAR
7 14 (7.33%) Extreme Networks
7 14 (7.33%) Oracle
7 14 (7.33%) Palo Alto
7 14 (7.33%) Symantec
7 14 (7.33%) Veeam
8 13 (6.81%) Meraki
9 11 (5.76%) 3Com
9 11 (5.76%) Aruba
9 11 (5.76%) Brocade
9 11 (5.76%) Citrix
10 6 (3.14%) Adobe