Technical Support Engineer Contracts

Technical Support Engineer
UK

The median Technical Support Engineer daily rate in the UK is £175, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 550 648 753
Rank change year-on-year +98 +105 -49
Contract jobs requiring a Technical Support Engineer 34 49 95
As % of all contract jobs advertised in the UK 0.078% 0.088% 0.11%
As % of the Job Titles category 0.084% 0.093% 0.11%
Number of daily rates quoted 25 35 59
10th Percentile £150 £170 £156
25th Percentile £158 £196 £200
Median daily rate (50th Percentile) £175 £213 £245
Median % change year-on-year -17.65% -13.27% +1.03%
75th Percentile £238 £375 £314
90th Percentile £264 £585 £400
UK excluding London median daily rate £165 £213 £244
% change year-on-year -22.35% -12.82% +21.88%
Number of hourly rates quoted 1 2 4
10th Percentile - £23.53 -
25th Percentile £52.50 £23.94 £22.50
Median hourly rate £55.00 £25.25 £34.50
Median % change year-on-year +117.82% -26.81% +150.91%
75th Percentile £57.50 £25.94 £50.00
90th Percentile - £25.98 -
UK excluding London median hourly rate - - £23.00
% change year-on-year - - +87.76%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,557 52,491 83,111
% of contract IT jobs with a recognized job title 92.86% 94.51% 95.34%
Number of daily rates quoted 26,070 36,644 58,616
10th Percentile £280 £313 £318
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.42% +2.48% +6.06%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +8.57%
Number of hourly rates quoted 2,936 1,486 1,938
10th Percentile £12.86 £14.25 £12.75
25th Percentile £16.30 £19.42 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +16.28%
75th Percentile £61.81 £65.75 £50.00
90th Percentile £73.75 £77.00 £65.00
UK excluding London median hourly rate £40.00 £42.08 £20.00
% change year-on-year -4.94% +110.39% +7.82%

Technical Support Engineer
Job Vacancy Trend

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Technical Support Engineer.

Daily rate trend for Technical Support Engineer in the UK

Technical Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Technical Support Engineer over the 6 months to 12 June 2024.

Daily rate histogram for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Technical Support Engineer.

Hourly rate trend for Technical Support Engineer in the UK

Technical Support Engineer
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +73 31 £175 -22.65% 82
UK excluding London +32 21 £165 -22.35% 78
Work from Home +121 18 £165 -21.43% 27
South West +13 13 £165 -14.29% 10
London +67 7 £225 -18.18% 11
South East +14 3 £190 -43.70% 21
Midlands - 3 £225 - 13
West Midlands - 3 £225 - 8
Yorkshire +15 2 £233 +16.25% 9
North of England +9 2 £233 +16.25% 17

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2024, Technical Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support Engineer in the job title.

1 16 (47.06%) Problem-Solving
2 15 (44.12%) Social Skills
2 15 (44.12%) Windows
3 13 (38.24%) Telecoms
3 13 (38.24%) Microsoft 365
4 12 (35.29%) Active Directory
5 11 (32.35%) SCCM
6 10 (29.41%) SLA
6 10 (29.41%) BPSS Clearance
7 9 (26.47%) Continuous Improvement
7 9 (26.47%) Analytical Skills
8 8 (23.53%) SC Cleared
8 8 (23.53%) Security Cleared
8 8 (23.53%) PowerShell
8 8 (23.53%) Public Sector
8 8 (23.53%) Python
8 8 (23.53%) ITIL
8 8 (23.53%) Degree
9 7 (20.59%) Finance
9 7 (20.59%) Windows Server
9 7 (20.59%) Windows 10
10 6 (17.65%) Line Management
10 6 (17.65%) Coaching
10 6 (17.65%) Digital Marketing
10 6 (17.65%) Police
10 6 (17.65%) Customer Service
10 6 (17.65%) BT
10 6 (17.65%) Electronics
10 6 (17.65%) Manufacturing
10 6 (17.65%) Programme Management

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.88%) Microsoft Exchange
2 1 (2.94%) Blackberry Enterprise Server
2 1 (2.94%) SharePoint
Applications
1 1 (2.94%) Microsoft Excel
1 1 (2.94%) Microsoft Office
1 1 (2.94%) Microsoft PowerPoint
Business Applications
1 1 (2.94%) Unit4 Business World
Cloud Services
1 13 (38.24%) Microsoft 365
2 5 (14.71%) Azure
2 5 (14.71%) Azure AI
2 5 (14.71%) Cloud Computing
3 4 (11.76%) Azure DevOps
4 2 (5.88%) Azure Cognitive Services
4 2 (5.88%) ChatGPT
Communications & Networking
1 3 (8.82%) DHCP
1 3 (8.82%) DNS
2 1 (2.94%) FTP
2 1 (2.94%) Internet
2 1 (2.94%) SAN
2 1 (2.94%) VoIP
2 1 (2.94%) VPN
General
1 15 (44.12%) Social Skills
2 13 (38.24%) Telecoms
3 9 (26.47%) Analytical Skills
4 8 (23.53%) Public Sector
5 7 (20.59%) Finance
6 6 (17.65%) Electronics
6 6 (17.65%) Manufacturing
6 6 (17.65%) Marketing
6 6 (17.65%) Police
7 4 (11.76%) Legal
8 3 (8.82%) Organisational Skills
9 1 (2.94%) Automotive
9 1 (2.94%) Multimedia
9 1 (2.94%) Pharmaceutical
9 1 (2.94%) Retail
Libraries, Frameworks & Software Standards
1 4 (11.76%) RESTful
2 2 (5.88%) Hugging Face
2 2 (5.88%) LangChain
2 2 (5.88%) PyTorch
Miscellaneous
1 5 (14.71%) Self-Motivation
2 2 (5.88%) Team-Oriented Environment
2 2 (5.88%) Virtual Team
3 1 (2.94%) Data Protection Act
3 1 (2.94%) FMCG
3 1 (2.94%) Smartphone
Operating Systems
1 15 (44.12%) Windows
2 7 (20.59%) Windows 10
2 7 (20.59%) Windows Server
3 3 (8.82%) Windows 7
3 3 (8.82%) Windows Server 2012
Processes & Methodologies
1 16 (47.06%) Problem-Solving
2 9 (26.47%) Continuous Improvement
3 8 (23.53%) ITIL
4 6 (17.65%) Business Intelligence
4 6 (17.65%) Coaching
4 6 (17.65%) Customer Service
4 6 (17.65%) Digital Marketing
4 6 (17.65%) Line Management
4 6 (17.65%) Programme Management
5 5 (14.71%) Artificial Intelligence
6 4 (11.76%) API Development
6 4 (11.76%) API Integration
6 4 (11.76%) DevOps
6 4 (11.76%) Machine Learning
6 4 (11.76%) Mobile Device Management
7 3 (8.82%) Antivirus Management
7 3 (8.82%) Case Management
7 3 (8.82%) Project Management
8 2 (5.88%) Disaster Recovery
8 2 (5.88%) Service Management
Programming Languages
1 8 (23.53%) PowerShell
1 8 (23.53%) Python
2 6 (17.65%) SQL
3 5 (14.71%) Kusto Query Language
4 3 (8.82%) JavaScript
5 1 (2.94%) Java
Qualifications
1 10 (29.41%) BPSS Clearance
2 8 (23.53%) Degree
2 8 (23.53%) SC Cleared
2 8 (23.53%) Security Cleared
3 3 (8.82%) Azure Certification
4 2 (5.88%) DBS Check
5 1 (2.94%) ITIL Certification
Quality Assurance & Compliance
1 10 (29.41%) SLA
System Software
1 12 (35.29%) Active Directory
2 3 (8.82%) BitLocker
3 1 (2.94%) Docker
3 1 (2.94%) Hyper-V
Systems Management
1 11 (32.35%) SCCM
2 1 (2.94%) SmoothWall
Vendors
1 6 (17.65%) BT
1 6 (17.65%) SAP
2 5 (14.71%) Microsoft
3 2 (5.88%) ServiceNow
3 2 (5.88%) Snow
4 1 (2.94%) Bomgar
4 1 (2.94%) Cisco
4 1 (2.94%) Google