2nd Line Support Engineer Contracts in London

Second Line Support Engineer
England > London

The median Second Line Support Engineer daily rate in London is £185, according to job vacancies posted in the 6 months leading up to 13 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 374 429 519
Rank change year-on-year +55 +90 -28
Contract jobs requiring a 2nd Line Support Engineer 26 53 85
As % of all contract jobs advertised in London 0.15% 0.21% 0.22%
As % of the Job Titles category 0.16% 0.22% 0.23%
Number of daily rates quoted 23 37 62
10th Percentile £140 £160 £161
25th Percentile £158 £180 £183
Median daily rate (50th Percentile) £185 £210 £230
Median % change year-on-year -11.90% -8.70% +24.32%
75th Percentile £246 £275 £300
90th Percentile £291 £305 £350
England median daily rate £200 £213 £190
% change year-on-year -5.88% +11.84% +9.35%
Number of hourly rates quoted 1 3 5
10th Percentile - - £19.01
25th Percentile - £22.75 -
Median hourly rate £23.09 £23.50 £23.91
Median % change year-on-year -1.74% -1.71% -
75th Percentile - £25.13 -
90th Percentile - £25.65 -
England median hourly rate £23.09 £23.50 £17.57
% change year-on-year -1.74% +33.75% +9.81%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,560 23,906 36,699
% of contract IT jobs with a recognized job title 93.67% 95.05% 95.32%
Number of daily rates quoted 11,921 17,459 27,030
10th Percentile £325 £363 £375
25th Percentile £440 £463 £475
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 324 281 404
10th Percentile £16.00 £17.98 £16.25
25th Percentile £20.17 £22.63 £23.75
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +7.12%
75th Percentile £46.59 £63.75 £49.25
90th Percentile £66.85 £82.25 £67.50
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

2nd Line Support Engineer
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in London.

Daily rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing 2nd Line Support Engineer in London over the 6 months to 13 June 2024.

Daily rate histogram for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in London.

Hourly rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East London -2 3 £225 +25.00%
West London +22 2 £165 -31.25%
Central London +35 1 £155 -22.50%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 13 June 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 17 (65.38%) Windows
1 17 (65.38%) Microsoft
2 15 (57.69%) Active Directory
3 13 (50.00%) Microsoft 365
4 12 (46.15%) Microsoft Office
5 11 (42.31%) Social Skills
6 7 (26.92%) Windows 10
7 6 (23.08%) Customer Service
7 6 (23.08%) Azure
8 5 (19.23%) Problem-Solving
8 5 (19.23%) Microsoft Intune
8 5 (19.23%) SC Cleared
8 5 (19.23%) Security Cleared
8 5 (19.23%) ITIL
8 5 (19.23%) VPN
9 4 (15.38%) VoIP
9 4 (15.38%) Microsoft Exchange
9 4 (15.38%) VMware
9 4 (15.38%) Service Delivery
9 4 (15.38%) Telecoms
9 4 (15.38%) Finance
9 4 (15.38%) VMware Infrastructure
9 4 (15.38%) PowerShell
9 4 (15.38%) SCCM
9 4 (15.38%) JIRA
9 4 (15.38%) Onboarding
9 4 (15.38%) Windows Server
10 3 (11.54%) Palo Alto
10 3 (11.54%) Slack
10 3 (11.54%) Asana

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) Microsoft Exchange
Applications
1 12 (46.15%) Microsoft Office
2 1 (3.85%) Microsoft Excel
2 1 (3.85%) Microsoft PowerPoint
Cloud Services
1 13 (50.00%) Microsoft 365
2 6 (23.08%) Azure
3 3 (11.54%) Asana
3 3 (11.54%) Slack
4 1 (3.85%) Google Workspace
4 1 (3.85%) WhatsApp
Communications & Networking
1 5 (19.23%) VPN
2 4 (15.38%) VoIP
3 3 (11.54%) Firewall
4 2 (7.69%) DHCP
4 2 (7.69%) DNS
4 2 (7.69%) Internet
4 2 (7.69%) Intranet
4 2 (7.69%) LAN
4 2 (7.69%) TCP/IP
4 2 (7.69%) VLAN
4 2 (7.69%) WAN
4 2 (7.69%) Wi-Fi
5 1 (3.85%) FTP
5 1 (3.85%) Wireless
Development Applications
1 4 (15.38%) JIRA
General
1 11 (42.31%) Social Skills
2 4 (15.38%) Finance
2 4 (15.38%) Telecoms
3 2 (7.69%) Public Sector
4 1 (3.85%) Analytical Skills
4 1 (3.85%) Banking
4 1 (3.85%) Legal
4 1 (3.85%) Local Government
4 1 (3.85%) Multimedia
4 1 (3.85%) Pharmaceutical
4 1 (3.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.85%) Middleware
1 1 (3.85%) Rendezvous
1 1 (3.85%) TIBCO EMS
Miscellaneous
1 4 (15.38%) Onboarding
2 3 (11.54%) Video Conferencing
3 2 (7.69%) Clustering
3 2 (7.69%) Driving Licence
3 2 (7.69%) Management Information System
3 2 (7.69%) Smartphone
4 1 (3.85%) Foreign Exchange (FX)
4 1 (3.85%) Virtual Team
Operating Systems
1 17 (65.38%) Windows
2 7 (26.92%) Windows 10
3 4 (15.38%) Windows Server
4 2 (7.69%) Mac OS
4 2 (7.69%) Windows Server 2019
5 1 (3.85%) Unix
5 1 (3.85%) Windows 7
Processes & Methodologies
1 6 (23.08%) Customer Service
2 5 (19.23%) ITIL
2 5 (19.23%) Problem-Solving
3 4 (15.38%) Service Delivery
4 3 (11.54%) Cybersecurity
4 3 (11.54%) Investment Management
4 3 (11.54%) Migration
4 3 (11.54%) Mobile Device Management
5 2 (7.69%) Change Control
5 2 (7.69%) Change Management
5 2 (7.69%) Decision-Making
5 2 (7.69%) Disaster Recovery
5 2 (7.69%) ITSM
5 2 (7.69%) Runbook
5 2 (7.69%) Service Management
5 2 (7.69%) Stakeholder Management
5 2 (7.69%) Ticket Management
6 1 (3.85%) Asset Management
6 1 (3.85%) Data Management
6 1 (3.85%) Project Management
Programming Languages
1 4 (15.38%) PowerShell
Qualifications
1 5 (19.23%) SC Cleared
1 5 (19.23%) Security Cleared
2 3 (11.54%) A+ Certification
2 3 (11.54%) DBS Check
3 2 (7.69%) Degree
3 2 (7.69%) MCP
3 2 (7.69%) Microsoft Certification
4 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 15 (57.69%) Active Directory
2 4 (15.38%) VMware Infrastructure
3 2 (7.69%) Hyper-V
3 2 (7.69%) vSphere
Systems Management
1 5 (19.23%) Microsoft Intune
2 4 (15.38%) SCCM
3 2 (7.69%) Failover Clustering
3 2 (7.69%) Jamf Pro
4 1 (3.85%) PaperCut
Vendors
1 17 (65.38%) Microsoft
2 4 (15.38%) VMware
3 3 (11.54%) Palo Alto
3 3 (11.54%) Zscaler
4 2 (7.69%) Cisco
4 2 (7.69%) NetApp
5 1 (3.85%) Avaya
5 1 (3.85%) BT
5 1 (3.85%) Citrix
5 1 (3.85%) Google
5 1 (3.85%) IBM
5 1 (3.85%) ServiceNow
5 1 (3.85%) TIBCO