2nd Line Support Engineer Contracts in England

Second Line Support Engineer
UK > England

The median Second Line Support Engineer daily rate in England is £200, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
12 Jun 2024		 Same period 2023 Same period 2022
Rank 451 468 526
Rank change year-on-year +17 +58 +64
Contract jobs requiring a 2nd Line Support Engineer 99 168 271
As % of all contract jobs advertised in England 0.26% 0.36% 0.39%
As % of the Job Titles category 0.28% 0.38% 0.40%
Number of daily rates quoted 80 125 191
10th Percentile £149 £163 £150
25th Percentile £174 £185 £163
Median daily rate (50th Percentile) £200 £213 £190
Median % change year-on-year -5.88% +11.84% +9.35%
75th Percentile £232 £275 £240
90th Percentile £276 £350 £300
UK median daily rate £200 £210 £193
% change year-on-year -4.76% +9.09% +10.00%
Number of hourly rates quoted 3 5 24
10th Percentile £18.79 £16.77 £13.03
25th Percentile £20.41 £20.00 £15.56
Median hourly rate £23.09 £23.50 £17.57
Median % change year-on-year -1.74% +33.75% +9.81%
75th Percentile £23.64 £24.25 £22.63
90th Percentile £23.96 £25.30 £23.91
UK median hourly rate £23.09 £21.75 £17.50
% change year-on-year +6.16% +24.29% +9.38%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,808 44,443 66,953
% of contract IT jobs with a recognized job title 92.80% 94.49% 95.39%
Number of daily rates quoted 22,757 31,614 47,944
10th Percentile £288 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +7.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,654 1,321 1,753
10th Percentile £12.86 £14.36 £12.80
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £39.50 £45.00 £24.00
Median % change year-on-year -12.22% +87.50% +14.01%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

2nd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in England.

Daily rate trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing 2nd Line Support Engineer in England over the 6 months to 12 June 2024.

Daily rate histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in England.

Hourly rate trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +55 26 £185 -11.90% 8
Midlands +16 25 £200 -25.93% 5
West Midlands +22 17 £200 +14.29% 1
South East -14 17 £228 +4.00% 19
North of England +21 13 £198 -1.25% 9
South West -8 10 £190 -15.56% 8
Yorkshire +21 8 £193 -1.28% 2
East Midlands +2 8 £210 -40.00% 4
East of England -1 8 £238 +22.58% 6
North West +11 4 £220 +9.86% 6
North East - 1 £195 - 1
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 June 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 66 (66.67%) Windows
2 54 (54.55%) Active Directory
3 51 (51.52%) Microsoft
4 47 (47.47%) Microsoft 365
5 41 (41.41%) Social Skills
6 31 (31.31%) Windows 10
7 27 (27.27%) Microsoft Office
8 26 (26.26%) SCCM
9 23 (23.23%) Customer Service
10 21 (21.21%) Problem-Solving
11 20 (20.20%) Azure
12 16 (16.16%) Degree
12 16 (16.16%) Microsoft Exchange
12 16 (16.16%) VPN
13 15 (15.15%) ITIL
14 14 (14.14%) WAN
14 14 (14.14%) TCP/IP
14 14 (14.14%) VMware
14 14 (14.14%) Microsoft Intune
15 13 (13.13%) Windows Server
15 13 (13.13%) Security Cleared
15 13 (13.13%) Firewall
16 12 (12.12%) VMware Infrastructure
16 12 (12.12%) PowerShell
16 12 (12.12%) VLAN
16 12 (12.12%) Mobile Device Management
17 11 (11.11%) Cisco
18 10 (10.10%) DNS
18 10 (10.10%) VoIP
18 10 (10.10%) Finance

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (16.16%) Microsoft Exchange
2 4 (4.04%) SharePoint
Applications
1 27 (27.27%) Microsoft Office
2 2 (2.02%) Microsoft Excel
3 1 (1.01%) Microsoft PowerPoint
3 1 (1.01%) Spreadsheet
Cloud Services
1 47 (47.47%) Microsoft 365
2 20 (20.20%) Azure
3 3 (3.03%) Asana
3 3 (3.03%) Slack
4 2 (2.02%) AWS
4 2 (2.02%) WhatsApp
5 1 (1.01%) Dynamics 365
5 1 (1.01%) Entra ID
5 1 (1.01%) Google Workspace
5 1 (1.01%) OneDrive
5 1 (1.01%) Power Platform
Communications & Networking
1 16 (16.16%) VPN
2 14 (14.14%) TCP/IP
2 14 (14.14%) WAN
3 13 (13.13%) Firewall
4 12 (12.12%) VLAN
5 10 (10.10%) DNS
5 10 (10.10%) VoIP
6 8 (8.08%) LAN
6 8 (8.08%) SD-WAN
6 8 (8.08%) Wi-Fi
7 5 (5.05%) Wireless
8 4 (4.04%) BGP
8 4 (4.04%) IPsec
8 4 (4.04%) MPLS
9 3 (3.03%) Ethernet
9 3 (3.03%) Internet
9 3 (3.03%) Junos
10 2 (2.02%) DHCP
10 2 (2.02%) Intranet
11 1 (1.01%) FTP
Database & Business Intelligence
1 1 (1.01%) Power BI
Development Applications
1 8 (8.08%) JIRA
General
1 41 (41.41%) Social Skills
2 10 (10.10%) Analytical Skills
2 10 (10.10%) Finance
3 9 (9.09%) Documentation Skills
4 8 (8.08%) Public Sector
5 7 (7.07%) Manufacturing
6 5 (5.05%) Marketing
6 5 (5.05%) Pharmaceutical
6 5 (5.05%) Telecoms
7 4 (4.04%) Legal
7 4 (4.04%) Organisational Skills
8 2 (2.02%) Automotive
8 2 (2.02%) Banking
8 2 (2.02%) Financial Institution
8 2 (2.02%) French Language
9 1 (1.01%) Advertising
9 1 (1.01%) Law
9 1 (1.01%) Local Government
9 1 (1.01%) Multimedia
9 1 (1.01%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.03%) Middleware
2 1 (1.01%) Rendezvous
2 1 (1.01%) TIBCO EMS
Miscellaneous
1 9 (9.09%) Driving Licence
2 8 (8.08%) Clustering
3 4 (4.04%) iPad
3 4 (4.04%) Onboarding
3 4 (4.04%) PKI
3 4 (4.04%) Self-Motivation
4 3 (3.03%) Management Information System
4 3 (3.03%) NHS
4 3 (3.03%) Video Conferencing
5 2 (2.02%) Enterprise Software
5 2 (2.02%) Smartphone
6 1 (1.01%) BYOD
6 1 (1.01%) Foreign Exchange (FX)
6 1 (1.01%) iPhone
6 1 (1.01%) Social Media
6 1 (1.01%) Virtual Team
Operating Systems
1 66 (66.67%) Windows
2 31 (31.31%) Windows 10
3 13 (13.13%) Windows Server
4 10 (10.10%) Mac OS
4 10 (10.10%) Windows Server 2012
5 9 (9.09%) Windows Server 2019
6 6 (6.06%) Linux
7 4 (4.04%) Apple iOS
8 2 (2.02%) Android
8 2 (2.02%) Windows 7
8 2 (2.02%) Windows Server 2016
9 1 (1.01%) Unix
9 1 (1.01%) Windows Vista
Processes & Methodologies
1 23 (23.23%) Customer Service
2 21 (21.21%) Problem-Solving
3 15 (15.15%) ITIL
4 12 (12.12%) Mobile Device Management
5 9 (9.09%) Proactive Monitoring
5 9 (9.09%) Service Delivery
6 8 (8.08%) Cybersecurity
6 8 (8.08%) Decision-Making
7 7 (7.07%) Service Management
8 6 (6.06%) Asset Management
8 6 (6.06%) PRINCE2
8 6 (6.06%) Quality Management
9 5 (5.05%) Migration
9 5 (5.05%) Network Monitoring
9 5 (5.05%) Security Monitoring
9 5 (5.05%) Ticket Management
10 4 (4.04%) Change Control
10 4 (4.04%) Continuous Improvement
10 4 (4.04%) Project Management
11 3 (3.03%) Investment Management
Programming Languages
1 12 (12.12%) PowerShell
2 3 (3.03%) JavaScript
2 3 (3.03%) Python
Qualifications
1 16 (16.16%) Degree
2 13 (13.13%) Security Cleared
3 6 (6.06%) Microsoft Certification
3 6 (6.06%) SC Cleared
4 4 (4.04%) CCNA
4 4 (4.04%) Cisco Certification
4 4 (4.04%) DBS Check
4 4 (4.04%) MCSA
4 4 (4.04%) MCSE
5 3 (3.03%) A+ Certification
6 2 (2.02%) MCP
7 1 (1.01%) ITIL Certification
Quality Assurance & Compliance
1 8 (8.08%) SLA
2 5 (5.05%) ISO 9000
System Software
1 54 (54.55%) Active Directory
2 12 (12.12%) VMware Infrastructure
3 8 (8.08%) Hyper-V
4 4 (4.04%) vSphere
5 2 (2.02%) VMware ESXi
Systems Management
1 26 (26.26%) SCCM
2 14 (14.14%) Microsoft Intune
3 9 (9.09%) Autotask
4 8 (8.08%) Failover Clustering
4 8 (8.08%) Jamf Pro
5 4 (4.04%) Nessus
5 4 (4.04%) WSUS
6 1 (1.01%) PaperCut
6 1 (1.01%) Systems Management Server (SMS)
Vendors
1 51 (51.52%) Microsoft
2 14 (14.14%) VMware
3 11 (11.11%) Cisco
4 9 (9.09%) Apple
5 6 (6.06%) Datto
6 5 (5.05%) ServiceNow
7 4 (4.04%) Fujitsu
7 4 (4.04%) Juniper
7 4 (4.04%) Qualys
8 3 (3.03%) Avaya
8 3 (3.03%) Citrix
8 3 (3.03%) NetApp
8 3 (3.03%) Palo Alto
8 3 (3.03%) Remedy
8 3 (3.03%) Zscaler
9 1 (1.01%) Atlassian
9 1 (1.01%) Freshdesk
9 1 (1.01%) IBM
9 1 (1.01%) Samsung
9 1 (1.01%) SAP
62 2nd Line Support Engineer jobs Nationwide