SLA Contracts in the North of England

Service Level Agreement (SLA)
England > North of England

The table below provides summary statistics for contract job vacancies advertised in the North of England requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 74 79 81
Rank change year-on-year +5 +2 +11
Contract jobs citing SLA 121 141 201
As % of all contract jobs advertised in the North of England 2.50% 2.59% 2.83%
As % of the Quality Assurance & Compliance category 17.46% 18.38% 20.76%
Number of daily rates quoted 24 38 122
10th Percentile £270 £125 £130
25th Percentile £435 £134 £158
Median daily rate (50th Percentile) £504 £331 £214
Median % change year-on-year +52.15% +54.97% +6.88%
75th Percentile £582 £475 £475
90th Percentile £587 £575 £585
England median daily rate £340 £298 £325
% change year-on-year +14.29% -8.46% -13.33%
Number of hourly rates quoted 18 26 25
10th Percentile £10.95 £14.08 £11.36
25th Percentile £10.98 £23.11 £12.02
Median hourly rate £11.60 £35.00 £17.50
Median % change year-on-year -66.86% +100.00% +39.00%
75th Percentile £12.84 £43.75 £18.75
90th Percentile £17.93 £48.76 £23.90
England median hourly rate £14.60 £18.36 £16.50
% change year-on-year -20.49% +11.29% +21.75%

All Quality Assurance and Compliance Skills
North of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the North of England.

Contract vacancies with a requirement for quality assurance or compliance skills 693 767 968
As % of all contract IT jobs advertised in the North of England 14.30% 14.09% 13.61%
Number of daily rates quoted 382 467 703
10th Percentile £313 £295 £197
25th Percentile £413 £400 £313
Median daily rate (50th Percentile) £500 £500 £450
Median % change year-on-year - +11.11% +2.86%
75th Percentile £593 £578 £575
90th Percentile £670 £650 £639
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 89 48 55
10th Percentile - £17.24 £11.36
25th Percentile £10.95 £26.84 £15.93
Median hourly rate £12.00 £35.00 £22.29
Median % change year-on-year -65.71% +57.02% +28.47%
75th Percentile £26.66 £47.25 £61.88
90th Percentile £48.75 £56.59 £77.50
England median hourly rate £24.18 £42.50 £27.50
% change year-on-year -43.11% +54.55% +33.92%

SLA
Job Vacancy Trend in the North of England

Job postings citing SLA as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for SLA in the North of England

SLA
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing SLA in the North of England.

Daily rate trend for SLA in the North of England

SLA
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing SLA in the North of England over the 6 months to 12 June 2024.

Daily rate histogram for SLA in the North of England

SLA
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing SLA in the North of England.

Hourly rate trend for SLA in the North of England

SLA
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North of England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +33 94 £538 +19.44% 54
Yorkshire -25 26 £450 +80.00% 25
North East +5 1 - - 10
SLA
England

SLA
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.65%) Microsoft Exchange
2 1 (0.83%) Alfresco
Applications
1 21 (17.36%) Microsoft Office
2 19 (15.70%) Microsoft Excel
3 9 (7.44%) Microsoft PowerPoint
4 2 (1.65%) Spreadsheet
Cloud Services
1 13 (10.74%) Microsoft 365
2 4 (3.31%) AWS
3 2 (1.65%) OneDrive
4 1 (0.83%) Azure
4 1 (0.83%) IaaS
Communications & Networking
1 9 (7.44%) Firewall
2 2 (1.65%) SD-WAN
2 2 (1.65%) WAN
3 1 (0.83%) Internet
3 1 (0.83%) LAN
3 1 (0.83%) Radio Access Network
3 1 (0.83%) Remote Desktop
3 1 (0.83%) TCP/IP
3 1 (0.83%) Unified Communications
3 1 (0.83%) VPN
3 1 (0.83%) Wi-Fi
Database & Business Intelligence
1 3 (2.48%) PostgreSQL
Development Applications
1 3 (2.48%) Mocha
2 2 (1.65%) Git
3 1 (0.83%) Cypress.io
3 1 (0.83%) GoCD
General
1 67 (55.37%) Social Skills
2 23 (19.01%) Finance
3 11 (9.09%) Public Sector
4 5 (4.13%) Analytical Skills
5 3 (2.48%) Banking
6 1 (0.83%) Automotive
6 1 (0.83%) Police
6 1 (0.83%) Presentation Skills
6 1 (0.83%) Retail
Job Titles
1 45 (37.19%) Service Desk Agent
2 19 (15.70%) Analyst
3 15 (12.40%) Service Analyst
3 15 (12.40%) Service Desk Analyst
4 10 (8.26%) 1st Line Service Desk Analyst
4 10 (8.26%) Lead
4 10 (8.26%) Service Manager
5 8 (6.61%) 3rd Line Engineer
5 8 (6.61%) Delivery Manager
5 8 (6.61%) Service Delivery Manager
6 7 (5.79%) Network Engineer
7 5 (4.13%) 2nd Line Engineer
7 5 (4.13%) Microsoft Engineer
8 4 (3.31%) 1st Line Engineer
8 4 (3.31%) 2nd Line Network Engineer
9 3 (2.48%) Customer Service Advisor
9 3 (2.48%) Developer
9 3 (2.48%) VMware Engineer
10 2 (1.65%) Project Manager
10 2 (1.65%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (3.31%) Jest
1 4 (3.31%) React
2 3 (2.48%) Redux
3 2 (1.65%) Node.js
4 1 (0.83%) Spring Boot
Miscellaneous
1 3 (2.48%) Management Information System
2 1 (0.83%) CCTV
2 1 (0.83%) NHS
2 1 (0.83%) Social Media
2 1 (0.83%) Video Conferencing
Operating Systems
1 24 (19.83%) Windows
2 14 (11.57%) Windows 10
3 2 (1.65%) Apple iOS
3 2 (1.65%) Mac OS
4 1 (0.83%) Mac OS X
Processes & Methodologies
1 76 (62.81%) Customer Service
2 56 (46.28%) Problem-Solving
3 20 (16.53%) Service Delivery
4 18 (14.88%) Time Management
5 12 (9.92%) Stakeholder Management
6 10 (8.26%) Business Case
7 9 (7.44%) Decision-Making
7 9 (7.44%) People Management
8 7 (5.79%) Fault Management
8 7 (5.79%) ITIL
9 4 (3.31%) CI/CD
9 4 (3.31%) Customer Experience
9 4 (3.31%) Incident Management
10 3 (2.48%) Deployment Automation
10 3 (2.48%) Knowledge Transfer
10 3 (2.48%) Platform Engineering
10 3 (2.48%) Product Backlog
10 3 (2.48%) Service Management
10 3 (2.48%) Test Automation
10 3 (2.48%) Unit Testing
Programming Languages
1 2 (1.65%) Java
2 1 (0.83%) JavaScript
2 1 (0.83%) TypeScript
Qualifications
1 32 (26.45%) Security Cleared
2 28 (23.14%) SC Cleared
3 7 (5.79%) Cisco Certification
4 6 (4.96%) CCNP
5 5 (4.13%) CCNA
6 2 (1.65%) Degree
7 1 (0.83%) DV Cleared
7 1 (0.83%) MCP
Quality Assurance & Compliance
1 9 (7.44%) Disclosure Scotland
2 3 (2.48%) QA
System Software
1 9 (7.44%) Active Directory
2 5 (4.13%) Hyper-V
2 5 (4.13%) VMware Infrastructure
3 1 (0.83%) Firmware
Systems Management
1 3 (2.48%) Kubernetes
1 3 (2.48%) Microsoft Intune
2 2 (1.65%) SCCM
2 2 (1.65%) Systems Management Server (SMS)
Vendors
1 35 (28.93%) Microsoft
2 12 (9.92%) ServiceNow
3 6 (4.96%) Cisco
4 5 (4.13%) VMware
5 4 (3.31%) Meraki
6 3 (2.48%) Apple
6 3 (2.48%) Veeam
7 2 (1.65%) LogicMonitor
7 2 (1.65%) SolarWinds
8 1 (0.83%) Ericsson
8 1 (0.83%) Huawei
8 1 (0.83%) Nokia
8 1 (0.83%) SAP