1st Line Engineer Contracts

First Line Engineer
UK

The median First Line Engineer daily rate in the UK is £130, according to job vacancies posted in the 6 months leading up to 27 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
27 Jun 2024		 Same period 2023 Same period 2022
Rank 524 622 737
Rank change year-on-year +98 +115 -61
Contract jobs requiring a 1st Line Engineer 62 60 107
As % of all contract jobs advertised in the UK 0.14% 0.11% 0.12%
As % of the Job Titles category 0.15% 0.11% 0.13%
Number of daily rates quoted 27 42 86
10th Percentile £104 £108 £120
25th Percentile £116 £135 £132
Median daily rate (50th Percentile) £130 £175 £150
Median % change year-on-year -25.71% +16.67% +15.38%
75th Percentile £164 £188 £188
90th Percentile £191 £199 £200
UK excluding London median daily rate £130 £175 £150
% change year-on-year -25.71% +16.67% +15.38%
Number of hourly rates quoted 2 4 6
10th Percentile £15.90 £12.60 £15.00
25th Percentile £17.11 £13.50 £15.50
Median hourly rate £20.68 £14.00 £19.50
Median % change year-on-year +47.68% -28.21% +44.44%
75th Percentile £25.81 £14.25 £31.88
90th Percentile £27.95 £14.70 £39.38
UK excluding London median hourly rate £15.10 £14.00 £17.00
% change year-on-year +7.86% -17.65% +15.25%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,300 52,517 83,751
% of contract IT jobs with a recognized job title 92.93% 94.49% 95.36%
Number of daily rates quoted 25,892 36,509 58,992
10th Percentile £281 £313 £319
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £538 £530
Median % change year-on-year -2.33% +1.42% +6.00%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +8.57%
Number of hourly rates quoted 2,866 1,510 1,946
10th Percentile £12.86 £14.25 £12.95
25th Percentile £16.50 £19.06 £16.00
Median hourly rate £37.50 £43.81 £25.50
Median % change year-on-year -14.39% +71.78% +18.60%
75th Percentile £62.50 £65.00 £50.00
90th Percentile £74.00 £76.03 £65.77
UK excluding London median hourly rate £40.00 £40.00 £20.00
% change year-on-year - +100.00% +8.11%

1st Line Engineer
Job Vacancy Trend

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 1st Line Engineer.

Daily rate trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 1st Line Engineer.

Hourly rate trend for 1st Line Engineer in the UK

1st Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Engineer within the UK over the 6 months to 27 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +88 56 £138 -21.43% 32
UK excluding London +47 45 £130 -25.71% 33
Midlands +19 22 - - 3
West Midlands +19 19 - -
London +89 15 £144 -17.71% 3
Work from Home +121 10 £116 -33.57% 4
North of England +30 9 £130 -25.71% 8
North West +9 4 £110 -37.14% 1
South East +4 4 £159 -9.29% 12
East of England +4 4 £104 -7.41% 4
Yorkshire - 4 £130 - 6
East Midlands +11 3 - - 3
Scotland - 3 £126 -
South West -3 2 £138 -21.43% 4
North East - 1 £180 - 1
Northern Ireland - 1 - - 3

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 27 June 2024, 1st Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Engineer in the job title.

1 21 (33.87%) Social Skills
2 19 (30.65%) Windows
3 17 (27.42%) CA
3 17 (27.42%) Firewall
3 17 (27.42%) Impact Assessments
3 17 (27.42%) Self-Motivation
3 17 (27.42%) PKI
3 17 (27.42%) Microsoft 365
4 16 (25.81%) Active Directory
5 15 (24.19%) Microsoft
6 13 (20.97%) Time Management
6 13 (20.97%) Customer Service
7 10 (16.13%) Degree
8 9 (14.52%) Microsoft Office
8 9 (14.52%) ITIL
8 9 (14.52%) Decision-Making
9 8 (12.90%) Organisational Skills
9 8 (12.90%) Presentation Skills
9 8 (12.90%) SLA
10 7 (11.29%) Problem-Solving
10 7 (11.29%) Windows 7
11 6 (9.68%) WhatsApp
11 6 (9.68%) Analytical Skills
11 6 (9.68%) Cisco
11 6 (9.68%) Cisco Certification
12 5 (8.06%) CCNA
12 5 (8.06%) Windows 10
12 5 (8.06%) Public Sector
12 5 (8.06%) ServiceNow
12 5 (8.06%) SC Cleared

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.45%) SharePoint
2 1 (1.61%) Microsoft Exchange
2 1 (1.61%) Site Server
Applications
1 9 (14.52%) Microsoft Office
2 3 (4.84%) Microsoft Excel
Cloud Services
1 17 (27.42%) Microsoft 365
2 6 (9.68%) WhatsApp
3 4 (6.45%) OneDrive
4 3 (4.84%) Azure
5 1 (1.61%) Cloud Computing
Communications & Networking
1 17 (27.42%) Firewall
2 3 (4.84%) Remote Desktop
2 3 (4.84%) VPN
3 2 (3.23%) DHCP
3 2 (3.23%) DNS
3 2 (3.23%) Wi-Fi
4 1 (1.61%) LAN
4 1 (1.61%) NAS
4 1 (1.61%) SAN
4 1 (1.61%) WAN
General
1 21 (33.87%) Social Skills
2 8 (12.90%) Organisational Skills
2 8 (12.90%) Presentation Skills
3 6 (9.68%) Analytical Skills
4 5 (8.06%) Public Sector
5 4 (6.45%) Retail
6 3 (4.84%) Finance
7 2 (3.23%) Advertising
7 2 (3.23%) Telecoms
8 1 (1.61%) Electronics
8 1 (1.61%) German Language
8 1 (1.61%) Manufacturing
8 1 (1.61%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.61%) .NET
1 1 (1.61%) Middleware
1 1 (1.61%) XMPP
Miscellaneous
1 17 (27.42%) PKI
1 17 (27.42%) Self-Motivation
2 3 (4.84%) Data Centre
2 3 (4.84%) Onboarding
3 1 (1.61%) BYOD
3 1 (1.61%) Client/Server
3 1 (1.61%) Photography
3 1 (1.61%) SCADA
3 1 (1.61%) Virtual Team
Operating Systems
1 19 (30.65%) Windows
2 7 (11.29%) Windows 7
3 5 (8.06%) Windows 10
4 3 (4.84%) Mac OS
5 2 (3.23%) Mac OS X
5 2 (3.23%) Windows Server 2008
6 1 (1.61%) Android
6 1 (1.61%) Apple iOS
6 1 (1.61%) Unix
Processes & Methodologies
1 17 (27.42%) Impact Assessments
2 13 (20.97%) Customer Service
2 13 (20.97%) Time Management
3 9 (14.52%) Decision-Making
3 9 (14.52%) ITIL
4 7 (11.29%) Problem-Solving
5 3 (4.84%) Proactive Monitoring
5 3 (4.84%) User Experience
6 2 (3.23%) Coaching
6 2 (3.23%) Customer Experience
6 2 (3.23%) Customer Requirements
6 2 (3.23%) Cybersecurity
6 2 (3.23%) Incident Management
6 2 (3.23%) Information Security
6 2 (3.23%) Proactive Maintenance
6 2 (3.23%) Service Delivery
6 2 (3.23%) Service Management
6 2 (3.23%) Technical Leadership
7 1 (1.61%) Analytical Thinking
7 1 (1.61%) Password Management
Programming Languages
1 1 (1.61%) C#
1 1 (1.61%) Java
1 1 (1.61%) SQL
1 1 (1.61%) VB
Qualifications
1 10 (16.13%) Degree
2 6 (9.68%) Cisco Certification
3 5 (8.06%) CCNA
3 5 (8.06%) SC Cleared
3 5 (8.06%) Security Cleared
4 2 (3.23%) CompTIA Security+
5 1 (1.61%) A+ Certification
5 1 (1.61%) ITIL Certification
5 1 (1.61%) MCP
5 1 (1.61%) Microsoft Certification
Quality Assurance & Compliance
1 8 (12.90%) SLA
2 1 (1.61%) ISO/IEC 27001
System Software
1 16 (25.81%) Active Directory
2 1 (1.61%) VMware Infrastructure
2 1 (1.61%) vSphere
Systems Management
1 1 (1.61%) WSUS
Vendors
1 17 (27.42%) CA
2 15 (24.19%) Microsoft
3 6 (9.68%) Cisco
4 5 (8.06%) ServiceNow
5 3 (4.84%) Apple
5 3 (4.84%) Juniper
6 2 (3.23%) Citrix
7 1 (1.61%) BMC
7 1 (1.61%) Dell
7 1 (1.61%) SAP
7 1 (1.61%) VMware
35 1st Line Engineer jobs Nationwide