Support Technician Contracts

Support Technician
UK

The median Support Technician daily rate in the UK is £200 according to job vacancies posted during the 6 months to 24 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 477 525 694
Rank change year-on-year +48 +169 -29
Contract jobs requiring a Support Technician 92 170 138
As % of all contract jobs advertised in the UK 0.22% 0.30% 0.16%
As % of the Job Titles category 0.23% 0.32% 0.17%
Number of daily rates quoted 49 108 85
10th Percentile £123 £131 £140
25th Percentile £133 £158 £158
Median daily rate (50th Percentile) £200 £198 £175
Median % change year-on-year +1.27% +12.86% +16.67%
75th Percentile £223 £221 £200
90th Percentile £252 £250 £250
UK excluding London median daily rate £200 £188 £175
% change year-on-year +6.52% +7.29% +11.11%
Number of hourly rates quoted 22 14 16
10th Percentile £7.43 £15.30 £13.65
25th Percentile £8.31 £15.60 £15.94
Median hourly rate £11.50 £19.00 £19.50
Median % change year-on-year -39.47% -2.56% +26.13%
75th Percentile £15.91 £20.98 £21.32
90th Percentile £16.00 £24.61 £33.75
UK excluding London median hourly rate £11.50 £19.03 £18.25
% change year-on-year -39.57% +4.27% +23.73%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,539 53,460 83,539
% of contract IT jobs with a recognized job title 92.80% 94.63% 95.37%
Number of daily rates quoted 25,741 37,320 58,759
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +8.25%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +11.44%
Number of hourly rates quoted 2,737 1,489 2,014
10th Percentile £12.82 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £36.50 £45.00 £24.00
Median % change year-on-year -18.89% +87.50% +6.90%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £75.99 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Support Technician
Job Vacancy Trend

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Technician in the UK

Support Technician
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Technician.

Daily rate trend for Support Technician in the UK

Support Technician
Daily Rate Histogram

Daily rate distribution for jobs citing Support Technician over the 6 months to 24 May 2024.

Daily rate histogram for Support Technician in the UK

Support Technician
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Technician.

Hourly rate trend for Support Technician in the UK

Support Technician
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Technician over the 6 months to 24 May 2024.

Hourly rate histogram for Support Technician in the UK

Support Technician
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +71 90 £200 - 184
UK excluding London -1 75 £200 +6.52% 181
South East +9 34 £200 -2.44% 49
North of England +51 22 £150 -14.29% 41
London +63 16 £165 -26.26% 26
North West +38 10 £151 -6.92% 16
Midlands +33 9 £180 +9.09% 34
Work from Home +111 8 £200 - 45
Yorkshire +19 6 £150 -33.33% 19
North East +17 6 - - 6
East of England +10 6 £200 +10.34% 19
South West +5 5 £221 +60.91% 22
East Midlands +20 4 £135 -18.18% 21
West Midlands +19 4 £200 - 11
Scotland +24 1 - - 13

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 May 2024, Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Technician in the job title.

1 49 (53.26%) Windows
2 38 (41.30%) Microsoft
3 35 (38.04%) Active Directory
4 30 (32.61%) Microsoft 365
5 29 (31.52%) Problem-Solving
6 26 (28.26%) Social Skills
7 19 (20.65%) Windows 10
8 14 (15.22%) Microsoft Office
8 14 (15.22%) Security Cleared
9 13 (14.13%) SCCM
9 13 (14.13%) Microsoft Intune
9 13 (14.13%) Customer Service
10 10 (10.87%) Wireless
10 10 (10.87%) Android
11 9 (9.78%) iPhone
11 9 (9.78%) Linux
12 8 (8.70%) SC Cleared
12 8 (8.70%) Windows Server
12 8 (8.70%) MobileIron
12 8 (8.70%) Analytical Skills
13 7 (7.61%) Driving Licence
13 7 (7.61%) Mathematics
14 6 (6.52%) Smartphone
14 6 (6.52%) Manufacturing
14 6 (6.52%) Asset Management
14 6 (6.52%) Mac OS
14 6 (6.52%) Azure
14 6 (6.52%) Network Security
14 6 (6.52%) Video Conferencing
14 6 (6.52%) Apple

Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.52%) Microsoft Exchange
2 2 (2.17%) SharePoint
3 1 (1.09%) IBM Domino
Applications
1 14 (15.22%) Microsoft Office
2 4 (4.35%) Microsoft Excel
3 3 (3.26%) Microsoft PowerPoint
4 1 (1.09%) Acrobat
Business Applications
1 1 (1.09%) Remedy ITSM
Cloud Services
1 30 (32.61%) Microsoft 365
2 6 (6.52%) Azure
3 2 (2.17%) Entra ID
3 2 (2.17%) Google Workspace
3 2 (2.17%) OneDrive
4 1 (1.09%) Google Sheets
4 1 (1.09%) Power Platform
4 1 (1.09%) PowerApps
4 1 (1.09%) SaaS
4 1 (1.09%) Slack
Communications & Networking
1 10 (10.87%) Wireless
2 6 (6.52%) LAN
2 6 (6.52%) Network Security
2 6 (6.52%) WAN
3 5 (5.43%) VoIP
4 4 (4.35%) Cisco IOS
5 2 (2.17%) TCP/IP
6 1 (1.09%) DHCP
6 1 (1.09%) DNS
6 1 (1.09%) HTTP
6 1 (1.09%) HTTPS
6 1 (1.09%) IPsec
6 1 (1.09%) PBX
6 1 (1.09%) PSTN
6 1 (1.09%) Remote Desktop
6 1 (1.09%) SNMP
6 1 (1.09%) SSH
6 1 (1.09%) WebEx
6 1 (1.09%) Wi-Fi
Development Applications
1 1 (1.09%) JIRA
1 1 (1.09%) MSI
General
1 26 (28.26%) Social Skills
2 8 (8.70%) Analytical Skills
3 6 (6.52%) Manufacturing
4 5 (5.43%) Public Sector
5 3 (3.26%) Aviation
6 2 (2.17%) Automotive
6 2 (2.17%) Electronics
6 2 (2.17%) Telecoms
7 1 (1.09%) Documentation Skills
7 1 (1.09%) Finance
7 1 (1.09%) Inclusion and Diversity
7 1 (1.09%) Marketing
7 1 (1.09%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.09%) LDAP
1 1 (1.09%) Software Packaging
1 1 (1.09%) X-Windows
Miscellaneous
1 9 (9.78%) iPhone
2 7 (7.61%) Driving Licence
3 6 (6.52%) Smartphone
3 6 (6.52%) Video Conferencing
4 5 (5.43%) Self-Motivation
5 4 (4.35%) Onboarding
5 4 (4.35%) Video Editing
6 2 (2.17%) EPoS
6 2 (2.17%) Learning Management System
6 2 (2.17%) Management Information System
7 1 (1.09%) BYOD
7 1 (1.09%) Enterprise Software
7 1 (1.09%) iPad
7 1 (1.09%) PDA
7 1 (1.09%) Replication
Operating Systems
1 49 (53.26%) Windows
2 19 (20.65%) Windows 10
3 10 (10.87%) Android
4 9 (9.78%) Linux
5 8 (8.70%) Windows Server
6 6 (6.52%) Mac OS
7 4 (4.35%) Apple iOS
8 2 (2.17%) Windows 7
9 1 (1.09%) Mac OS X
9 1 (1.09%) Ubuntu
9 1 (1.09%) Windows Server 2003
9 1 (1.09%) Windows Server 2008
9 1 (1.09%) Windows XP
Processes & Methodologies
1 29 (31.52%) Problem-Solving
2 13 (14.13%) Customer Service
3 7 (7.61%) Mathematics
4 6 (6.52%) Asset Management
4 6 (6.52%) Office Automation
5 5 (5.43%) Information Security
5 5 (5.43%) ITIL
5 5 (5.43%) Time Management
6 4 (4.35%) Mobile Device Management
7 3 (3.26%) Agile
7 3 (3.26%) Decision-Making
7 3 (3.26%) Logistics
7 3 (3.26%) Root Cause Analysis
7 3 (3.26%) Service Delivery
8 2 (2.17%) Computer Science
8 2 (2.17%) Continuous Delivery
8 2 (2.17%) DevOps
8 2 (2.17%) Service Management
9 1 (1.09%) Malware Detection/Protection
9 1 (1.09%) Vulnerability Scanning
Programming Languages
1 1 (1.09%) PowerShell
Qualifications
1 14 (15.22%) Security Cleared
2 8 (8.70%) SC Cleared
3 5 (5.43%) Degree
4 4 (4.35%) DBS Check
5 2 (2.17%) DV Cleared
6 1 (1.09%) Computer Science Degree
6 1 (1.09%) HNC
6 1 (1.09%) ITIL Certification
6 1 (1.09%) MCDST
6 1 (1.09%) MCP
6 1 (1.09%) Microsoft Certification
Quality Assurance & Compliance
1 6 (6.52%) SLA
2 3 (3.26%) Disclosure Scotland
3 1 (1.09%) Cyber Essentials
3 1 (1.09%) ISO/IEC 27001
System Software
1 35 (38.04%) Active Directory
2 1 (1.09%) NFS
2 1 (1.09%) Virtual Machines
2 1 (1.09%) VMware Infrastructure
Systems Management
1 13 (14.13%) Microsoft Intune
1 13 (14.13%) SCCM
2 2 (2.17%) Jamf Pro
3 1 (1.09%) vCenter Server
Vendors
1 38 (41.30%) Microsoft
2 8 (8.70%) MobileIron
3 6 (6.52%) Apple
4 5 (5.43%) Cisco
5 4 (4.35%) Citrix
5 4 (4.35%) Polycom
5 4 (4.35%) SAP
5 4 (4.35%) ServiceNow
6 3 (3.26%) Ariba
6 3 (3.26%) Google
7 2 (2.17%) Dell
7 2 (2.17%) HP
8 1 (1.09%) Adobe
8 1 (1.09%) BT
8 1 (1.09%) Intel
8 1 (1.09%) Lotus
8 1 (1.09%) McAfee
8 1 (1.09%) Peregrine
8 1 (1.09%) Remedy
8 1 (1.09%) VMware