Technical Support Analyst
UK
The median Technical Support Analyst daily rate in the UK is £230 according to job vacancies posted during the 6 months to 2 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 543 | 659 | 803 |
| Rank change year-on-year | +116 | +144 | -103 |
| Contract jobs requiring a Technical Support Analyst | 36 | 25 | 38 |
| As % of all contract jobs advertised in the UK | 0.084% | 0.044% | 0.043% |
| As % of the Job Titles category | 0.090% | 0.047% | 0.045% |
| Number of daily rates quoted | 29 | 13 | 26 |
| 10th Percentile | £173 | £135 | £152 |
| 25th Percentile | £180 | £150 | £180 |
| Median daily rate (50th Percentile) | £230 | £175 | £238 |
| Median % change year-on-year | +31.43% | -26.32% | +58.33% |
| 75th Percentile | £345 | £220 | £373 |
| 90th Percentile | - | £388 | £475 |
| UK excluding London median daily rate | £230 | £150 | £220 |
| % change year-on-year | +53.33% | -31.82% | +72.68% |
| Number of hourly rates quoted | 4 | 7 | 5 |
| 10th Percentile | - | £14.70 | £12.95 |
| 25th Percentile | £21.25 | £18.00 | £14.00 |
| Median hourly rate | £22.50 | £21.22 | £17.00 |
| Median % change year-on-year | +6.03% | +24.82% | -10.53% |
| 75th Percentile | £23.75 | £25.88 | - |
| 90th Percentile | - | £28.05 | £18.06 |
| UK excluding London median hourly rate | £22.50 | £18.00 | £14.00 |
| % change year-on-year | +25.00% | +28.57% | -26.32% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,001 | 53,325 | 83,708 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,880 | 37,256 | 59,003 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +9.45% |
| Number of hourly rates quoted | 2,851 | 1,473 | 1,957 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £25.00 |
| Median % change year-on-year | -16.67% | +80.00% | +14.34% |
| 75th Percentile | £61.60 | £65.75 | £49.41 |
| 90th Percentile | £73.75 | £76.45 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
Technical Support Analyst
Job Vacancy Trend
Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised.
Technical Support Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Technical Support Analyst.
Technical Support Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Technical Support Analyst over the 6 months to 2 June 2024.
Technical Support Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Technical Support Analyst.
Technical Support Analyst
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +110 | 34 | £230 | +23.83% | 9 |
| UK excluding London | +62 | 26 | £230 | +53.33% | 7 |
| East of England | +19 | 13 | £330 | - | 4 |
| London | +98 | 9 | £180 | -10.00% | 2 |
| South West | - | 6 | £228 | - | |
| Midlands | +29 | 5 | £225 | +50.00% | 2 |
| West Midlands | +19 | 5 | £225 | +50.00% | 2 |
| Work from Home | +108 | 2 | £248 | +12.50% | 5 |
| Scotland | +40 | 1 | £175 | +16.67% | |
| North of England | +26 | 1 | £230 | +75.57% | 1 |
| North West | +16 | 1 | £230 | - | 1 |
Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 June 2024, Technical Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support Analyst in the job title.
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Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: