Problem Management Contracts with Work from Home Options

Problem Management
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 205 279 311
Rank change year-on-year +74 +32 -9
Contract jobs citing Problem Management 142 192 346
As % of all contract jobs with a WFH option 0.98% 0.79% 0.78%
As % of the Processes & Methodologies category 1.11% 0.88% 0.85%
Number of daily rates quoted 91 112 264
10th Percentile £375 £350 £315
25th Percentile £425 £407 £404
Median daily rate (50th Percentile) £465 £475 £488
Median % change year-on-year -2.11% -2.56% +8.33%
75th Percentile £500 £552 £575
90th Percentile £538 £723 £686
UK median daily rate £465 £500 £495
% change year-on-year -7.01% +1.01% +20.00%
Number of hourly rates quoted 4 2 7
10th Percentile £25.95 £25.88 £18.60
25th Percentile £26.63 £30.94 £22.63
Median hourly rate £49.00 £41.25 £29.50
Median % change year-on-year +18.79% +39.83% +68.57%
75th Percentile £74.00 £50.94 £31.75
90th Percentile - £55.63 £37.50
UK median hourly rate £22.50 £13.66 £14.50
% change year-on-year +64.71% -5.79% -31.12%

All Process and Methodology Skills
Work from Home

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12,743 21,731 40,495
As % of all contract jobs with a WFH option 87.55% 89.66% 91.04%
Number of daily rates quoted 8,582 15,423 29,469
10th Percentile £325 £363 £363
25th Percentile £425 £450 £438
Median daily rate (50th Percentile) £525 £543 £525
Median % change year-on-year -3.23% +3.33% +6.06%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 569 503 524
10th Percentile £14.79 £18.49 £14.50
25th Percentile £24.00 £25.85 £20.75
Median hourly rate £43.00 £52.50 £40.00
Median % change year-on-year -18.10% +31.25% +66.67%
75th Percentile £60.00 £67.50 £58.47
90th Percentile £75.00 £78.60 £71.75
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +10.45%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with a WFH option

Problem Management
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Problem Management.

Problem Management daily rate for jobs with a WFH option

Problem Management
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Problem Management over the 6 months to 3 June 2024.

Problem Management daily rate histogram for jobs with a WFH option

Problem Management
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Problem Management.

Problem Management hourly rate for jobs with a WFH option

Problem Management
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with a work from home option citing Problem Management over the 6 months to 3 June 2024.

Problem Management hourly rate histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (15.49%) Microsoft Exchange
2 17 (11.97%) Confluence
3 10 (7.04%) NetWeaver
4 5 (3.52%) SharePoint
5 4 (2.82%) IBM HTTP Server
5 4 (2.82%) WebSphere
5 4 (2.82%) WebSphere Application Server
5 4 (2.82%) WebSphere Portal
6 3 (2.11%) Appian
Applications
1 5 (3.52%) Microsoft Office
2 1 (0.70%) Chatbot
2 1 (0.70%) Microsoft Excel
2 1 (0.70%) Microsoft PowerPoint
2 1 (0.70%) Microsoft Project
Business Applications
1 10 (7.04%) SAP IBP
2 1 (0.70%) Remedy ITSM
Cloud Services
1 19 (13.38%) Azure
2 12 (8.45%) GitHub
3 8 (5.63%) Microsoft 365
4 7 (4.93%) Power Platform
5 6 (4.23%) Azure DevOps
6 5 (3.52%) OneDrive
7 2 (1.41%) AWS
7 2 (1.41%) Azure Data Factory
7 2 (1.41%) Azure Functions
7 2 (1.41%) Azure Logic Apps
7 2 (1.41%) Azure Service Bus
7 2 (1.41%) Entra ID
7 2 (1.41%) PowerApps
7 2 (1.41%) Serverless
8 1 (0.70%) GCP
8 1 (0.70%) Oracle Service Cloud
8 1 (0.70%) SaaS
Communications & Networking
1 6 (4.23%) DHCP
1 6 (4.23%) DNS
1 6 (4.23%) Firewall
2 5 (3.52%) HTTP
3 4 (2.82%) Wireless
4 3 (2.11%) LAN
5 2 (1.41%) Intrusion Detection
5 2 (1.41%) RTP
6 1 (0.70%) BGP
6 1 (0.70%) Cisco ASA
6 1 (0.70%) Intranet
6 1 (0.70%) IPsec
6 1 (0.70%) MGCP
6 1 (0.70%) MPLS
6 1 (0.70%) NAS
6 1 (0.70%) OSPF
6 1 (0.70%) SCCP
6 1 (0.70%) VoIP
6 1 (0.70%) WAN
6 1 (0.70%) Wi-Fi
Database & Business Intelligence
1 10 (7.04%) SAP BW
1 10 (7.04%) SAP HANA
2 8 (5.63%) SQL Server
3 5 (3.52%) Power BI
4 2 (1.41%) Azure SQL Database
4 2 (1.41%) Data Mining
4 2 (1.41%) MongoDB
4 2 (1.41%) PostgreSQL
5 1 (0.70%) Amazon RDS
5 1 (0.70%) MySQL
5 1 (0.70%) Qlik Sense
5 1 (0.70%) Relational Database
Development Applications
1 23 (16.20%) JIRA
2 12 (8.45%) Jenkins
3 4 (2.82%) IBM UrbanCode
General
1 36 (25.35%) Social Skills
2 23 (16.20%) Analytical Skills
3 22 (15.49%) Finance
3 22 (15.49%) Public Sector
4 17 (11.97%) Banking
5 7 (4.93%) Telecoms
6 4 (2.82%) Influencing Skills
7 2 (1.41%) French Language
7 2 (1.41%) Inclusion and Diversity
7 2 (1.41%) Manufacturing
7 2 (1.41%) Marketing
8 1 (0.70%) Advertising
8 1 (0.70%) Arabic Language
8 1 (0.70%) Back Office
8 1 (0.70%) Electronics
8 1 (0.70%) German Language
8 1 (0.70%) Legal
8 1 (0.70%) Military
8 1 (0.70%) Organisational Skills
8 1 (0.70%) Spanish Language
Job Titles
1 23 (16.20%) Senior
2 16 (11.27%) Administrator
3 13 (9.15%) Analyst
3 13 (9.15%) Consultant
3 13 (9.15%) Problem Manager
4 10 (7.04%) SAP Basis Consultant
4 10 (7.04%) SAP Consultant
5 9 (6.34%) Storage Manager
6 8 (5.63%) Senior Analyst
7 7 (4.93%) DBA
7 7 (4.93%) Exchange Engineer
7 7 (4.93%) SQL DBA
8 6 (4.23%) Incident Manager
9 5 (3.52%) Availability Manager
9 5 (3.52%) Capacity and Availability Manager
9 5 (3.52%) Capacity Manager
9 5 (3.52%) Developer
9 5 (3.52%) Infrastructure Engineer
9 5 (3.52%) Major Incident Manager
9 5 (3.52%) Microsoft 365 Engineer
Libraries, Frameworks & Software Standards
1 12 (8.45%) YAML
2 10 (7.04%) SAP Basis
2 10 (7.04%) SAP Fiori
3 4 (2.82%) J2EE
3 4 (2.82%) Middleware
4 3 (2.11%) REST
5 2 (1.41%) .NET
5 2 (1.41%) CSS
5 2 (1.41%) HTML
5 2 (1.41%) SOAP
5 2 (1.41%) Web Services
5 2 (1.41%) XML
6 1 (0.70%) Ajax
6 1 (0.70%) AngularJS
6 1 (0.70%) JSON
6 1 (0.70%) React Native
6 1 (0.70%) XMPP
Miscellaneous
1 12 (8.45%) Data Centre
2 11 (7.75%) Management Information System
3 8 (5.63%) Onboarding
4 7 (4.93%) PKI
5 5 (3.52%) Clustering
6 4 (2.82%) CMDB
6 4 (2.82%) Virtual Team
7 3 (2.11%) Analytical Mindset
8 2 (1.41%) Product Ownership
8 2 (1.41%) Security Operations Centre
8 2 (1.41%) Self-Motivation
8 2 (1.41%) Video Conferencing
9 1 (0.70%) Operational Technology
9 1 (0.70%) Renewable Energy
Operating Systems
1 33 (23.24%) Linux
2 20 (14.08%) Windows
3 14 (9.86%) Unix
3 14 (9.86%) zOS
4 11 (7.75%) Windows Server
5 2 (1.41%) Windows 10
5 2 (1.41%) Windows Server 2016
6 1 (0.70%) Android
6 1 (0.70%) Apple iOS
6 1 (0.70%) CentOS
6 1 (0.70%) Windows Server 2012
6 1 (0.70%) Windows Server 2019
Processes & Methodologies
1 68 (47.89%) ITIL
2 40 (28.17%) Service Management
3 38 (26.76%) Incident Management
4 36 (25.35%) Agile
5 33 (23.24%) Change Management
6 31 (21.83%) Problem-Solving
7 21 (14.79%) ITSM
8 18 (12.68%) Mentoring
9 15 (10.56%) Stakeholder Management
10 14 (9.86%) Storage Management
11 13 (9.15%) Disaster Recovery
11 13 (9.15%) Incident Response
11 13 (9.15%) Project Management
11 13 (9.15%) Root Cause Analysis
12 12 (8.45%) Continuous Improvement
13 11 (7.75%) DevOps
13 11 (7.75%) High Availability
14 10 (7.04%) Capacity Management
14 10 (7.04%) Performance Tuning
14 10 (7.04%) SAP Security
Programming Languages
1 24 (16.90%) PowerShell
2 14 (9.86%) JCL
3 12 (8.45%) Python
3 12 (8.45%) REXX
4 11 (7.75%) SQL
5 4 (2.82%) JavaScript
6 3 (2.11%) T-SQL
7 2 (1.41%) C#
7 2 (1.41%) Java
Qualifications
1 41 (28.87%) Security Cleared
2 39 (27.46%) SC Cleared
3 21 (14.79%) Degree
4 8 (5.63%) ITIL Certification
4 8 (5.63%) SAP Certification
5 6 (4.23%) DV Cleared
6 5 (3.52%) ITIL Foundation Certificate
6 5 (3.52%) MCSE
6 5 (3.52%) Microsoft Certification
7 3 (2.11%) Computer Science Degree
8 2 (1.41%) BPSS Clearance
8 2 (1.41%) Cisco Certification
8 2 (1.41%) HNC
8 2 (1.41%) HND
8 2 (1.41%) Master's Degree
9 1 (0.70%) CCNA
9 1 (0.70%) CCNP
9 1 (0.70%) CISSP
9 1 (0.70%) PMI Certification
9 1 (0.70%) PMP
Quality Assurance & Compliance
1 10 (7.04%) SLA
2 2 (1.41%) QA
3 1 (0.70%) Cyber Essentials
3 1 (0.70%) Disclosure Scotland
3 1 (0.70%) IASME
3 1 (0.70%) ISO/IEC 27001
System Software
1 18 (12.68%) Active Directory
2 14 (9.86%) NFS
2 14 (9.86%) Time Sharing Option
3 1 (0.70%) Firmware
3 1 (0.70%) Hyper-V
Systems Management
1 13 (9.15%) Ansible
1 13 (9.15%) Tivoli Storage Manager
2 8 (5.63%) Control-M
3 5 (3.52%) Active Directory Federation Services
4 4 (2.82%) SCCM
5 2 (1.41%) Terraform
6 1 (0.70%) Microsoft Intune
6 1 (0.70%) WSUS
Vendors
1 26 (18.31%) ServiceNow
2 24 (16.90%) Microsoft
3 18 (12.68%) IBM
4 14 (9.86%) Broadcom
4 14 (9.86%) Brocade
4 14 (9.86%) CA
4 14 (9.86%) Dell
5 11 (7.75%) SAP
6 7 (4.93%) Atlassian
7 6 (4.23%) Cisco
8 4 (2.82%) BT
8 4 (2.82%) Qualys
8 4 (2.82%) VMware
9 3 (2.11%) Salesforce
10 2 (1.41%) Citrix
10 2 (1.41%) HP
10 2 (1.41%) Ivanti
11 1 (0.70%) F5
11 1 (0.70%) Infoblox
11 1 (0.70%) Veeam