ServiceNow Contracts with Work from Home Options

ServiceNow
UK > Work from Home

The table below provides summary statistics for remote or hybrid contract work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 73 95 154
Rank change year-on-year +22 +59 +2
Contract jobs citing ServiceNow 421 577 786
As % of all contract jobs with a WFH option 2.85% 2.42% 1.79%
As % of the Vendors category 6.72% 5.49% 4.53%
Number of daily rates quoted 246 401 544
10th Percentile £325 £220 £289
25th Percentile £463 £413 £414
Median daily rate (50th Percentile) £532 £525 £525
Median % change year-on-year +1.24% - +10.53%
75th Percentile £600 £623 £618
90th Percentile £638 £725 £700
UK median daily rate £500 £500 £523
% change year-on-year - -4.31% +10.00%
Number of hourly rates quoted 12 8 10
10th Percentile - £15.98 £14.80
25th Percentile £15.50 £17.17 £21.25
Median hourly rate £16.00 £25.23 £41.25
Median % change year-on-year -36.57% -38.85% -5.17%
75th Percentile £25.38 £39.60 £69.31
90th Percentile £30.25 - £77.50
UK median hourly rate £16.30 £25.45 £15.50
% change year-on-year -35.95% +64.19% +3.33%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 6,268 10,513 17,342
As % of all contract jobs with a WFH option 42.48% 44.03% 39.54%
Number of daily rates quoted 3,982 7,074 11,904
10th Percentile £325 £325 £350
25th Percentile £425 £425 £425
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +7.69%
75th Percentile £625 £650 £631
90th Percentile £720 £743 £725
UK median daily rate £515 £525 £525
% change year-on-year -1.90% - +7.69%
Number of hourly rates quoted 206 248 250
10th Percentile £13.50 £17.50 £13.45
25th Percentile £16.53 £24.94 £20.00
Median hourly rate £27.62 £52.50 £40.00
Median % change year-on-year -47.40% +31.25% +53.85%
75th Percentile £51.25 £66.00 £57.09
90th Percentile £71.25 £79.20 £75.00
UK median hourly rate £22.56 £42.50 £21.64
% change year-on-year -46.92% +96.40% +5.56%

ServiceNow
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ServiceNow as a proportion of all IT jobs advertised.

ServiceNow trend for jobs with a WFH option

ServiceNow
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow daily rate for jobs with a WFH option

ServiceNow
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing ServiceNow over the 6 months to 12 June 2024.

ServiceNow daily rate histogram for jobs with a WFH option

ServiceNow
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow hourly rate for jobs with a WFH option

ServiceNow
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (4.75%) Confluence
2 4 (0.95%) Oracle Self-Service HR
3 3 (0.71%) Appian
3 3 (0.71%) CMS
4 2 (0.48%) Oracle Workflow
4 2 (0.48%) SAS
5 1 (0.24%) Microsoft Exchange
Applications
1 14 (3.33%) Microsoft Excel
1 14 (3.33%) MS Visio
2 11 (2.61%) Microsoft Office
3 2 (0.48%) Microsoft PowerPoint
3 2 (0.48%) Spreadsheet
4 1 (0.24%) Microsoft Project
Business Applications
1 5 (1.19%) SAP S/4HANA
2 3 (0.71%) NetSuite
2 3 (0.71%) Remedy ITSM
Cloud Services
1 51 (12.11%) Azure
2 41 (9.74%) AWS
3 24 (5.70%) Microsoft 365
4 23 (5.46%) GCP
5 21 (4.99%) Power Platform
6 19 (4.51%) SaaS
7 16 (3.80%) GitHub
8 9 (2.14%) PaaS
8 9 (2.14%) SuccessFactors
9 8 (1.90%) Azure DevOps
9 8 (1.90%) Cloud Computing
9 8 (1.90%) Entra ID
10 6 (1.43%) IaaS
10 6 (1.43%) Nutanix
11 5 (1.19%) Rubrik
12 3 (0.71%) Dynamics 365
12 3 (0.71%) Snowflake
12 3 (0.71%) WhatsApp
13 2 (0.48%) Contentful
13 2 (0.48%) Google Analytics
Communications & Networking
1 8 (1.90%) DNS
2 7 (1.66%) DHCP
3 6 (1.43%) Firewall
4 5 (1.19%) Kerberos
4 5 (1.19%) NAS
4 5 (1.19%) SAN
4 5 (1.19%) TCP/IP
4 5 (1.19%) VLAN
5 4 (0.95%) SSH
6 3 (0.71%) LAN
7 2 (0.48%) Bluetooth
7 2 (0.48%) Cisco IOS
7 2 (0.48%) Remote Desktop
7 2 (0.48%) SSL
7 2 (0.48%) Wi-Fi
8 1 (0.24%) VoIP
Database & Business Intelligence
1 28 (6.65%) MySQL
1 28 (6.65%) SQL Server
2 21 (4.99%) Power BI
3 16 (3.80%) Oracle Reports
4 10 (2.38%) Relational Database
5 9 (2.14%) Qlik Sense
6 4 (0.95%) PostgreSQL
7 3 (0.71%) Big Data
7 3 (0.71%) Tableau
7 3 (0.71%) Tableau Server
8 2 (0.48%) Amazon RDS
8 2 (0.48%) Data Mining
8 2 (0.48%) Oracle Database
8 2 (0.48%) Power Query
8 2 (0.48%) PowerPivot
9 1 (0.24%) Data Lake
Development Applications
1 28 (6.65%) JIRA
2 7 (1.66%) Git
2 7 (1.66%) Jenkins
3 5 (1.19%) TeamCity
4 4 (0.95%) ChangeMan
5 2 (0.48%) GitLab
6 1 (0.24%) Bitbucket
6 1 (0.24%) Cucumber
6 1 (0.24%) Postman
6 1 (0.24%) Selenium
6 1 (0.24%) SoapUI
General
1 126 (29.93%) Finance
2 87 (20.67%) Social Skills
3 55 (13.06%) Banking
4 42 (9.98%) Public Sector
5 30 (7.13%) Analytical Skills
6 11 (2.61%) Organisational Skills
6 11 (2.61%) Presentation Skills
6 11 (2.61%) Telecoms
7 9 (2.14%) Financial Institution
8 8 (1.90%) Inclusion and Diversity
9 6 (1.43%) Documentation Skills
10 4 (0.95%) Pharmaceutical
10 4 (0.95%) Retail
11 3 (0.71%) Influencing Skills
11 3 (0.71%) Marketing
12 2 (0.48%) French Language
12 2 (0.48%) Front Office
12 2 (0.48%) German Language
12 2 (0.48%) Spanish Language
13 1 (0.24%) Electronics
Job Titles
1 79 (18.76%) Developer
2 59 (14.01%) Consultant
2 59 (14.01%) ServiceNow Developer
3 53 (12.59%) Analyst
4 48 (11.40%) Architect
5 33 (7.84%) ServiceNow Manager
6 29 (6.89%) ServiceNow Architect
6 29 (6.89%) ServiceNow Consultant
7 28 (6.65%) Project Manager
8 25 (5.94%) Senior
9 21 (4.99%) ServiceNow Project Manager
10 19 (4.51%) Business Analyst
11 17 (4.04%) Service Analyst
12 15 (3.56%) Lead
12 15 (3.56%) Solutions Architect
13 14 (3.33%) Problem Manager
13 14 (3.33%) Service Desk Analyst
14 10 (2.38%) Platform Engineer
14 10 (2.38%) SailPoint Developer
15 9 (2.14%) Business Intelligence Developer
Libraries, Frameworks & Software Standards
1 46 (10.93%) Web Services
2 42 (9.98%) SailPoint
3 34 (8.08%) HTML
4 28 (6.65%) LDAP
5 23 (5.46%) XML
6 22 (5.23%) SOAP
7 17 (4.04%) JSP
7 17 (4.04%) Servlets
7 17 (4.04%) SPML
8 15 (3.56%) CSS
8 15 (3.56%) JDBC
8 15 (3.56%) REST
9 13 (3.09%) AngularJS
10 5 (1.19%) ISPF
11 4 (0.95%) JSON
11 4 (0.95%) OpenID
11 4 (0.95%) SAML
12 3 (0.71%) Ajax
13 2 (0.48%) ActiveMQ
13 2 (0.48%) Kafka
Miscellaneous
1 29 (6.89%) Onboarding
2 23 (5.46%) CMDB
3 16 (3.80%) Management Information System
4 11 (2.61%) Clustering
5 7 (1.66%) Mainframe
5 7 (1.66%) Public Cloud
6 6 (1.43%) Cyber Threat
6 6 (1.43%) Data Centre
7 5 (1.19%) Replication
8 4 (0.95%) Cloud Native
8 4 (0.95%) Foreign Exchange (FX)
8 4 (0.95%) Operational Technology
8 4 (0.95%) Security Posture
8 4 (0.95%) Self-Motivation
8 4 (0.95%) Video Conferencing
9 3 (0.71%) Analytical Mindset
9 3 (0.71%) Greenfield Project
9 3 (0.71%) Legacy Applications
10 2 (0.48%) Data Protection Act
10 2 (0.48%) Marketing Technology
Operating Systems
1 44 (10.45%) Windows
2 18 (4.28%) Windows Server
3 15 (3.56%) Linux
4 14 (3.33%) Windows 10
5 7 (1.66%) Red Hat Enterprise Linux
6 5 (1.19%) Oracle Linux
6 5 (1.19%) Solaris
6 5 (1.19%) zOS
7 3 (0.71%) Android
7 3 (0.71%) Mac OS
8 2 (0.48%) Windows Server 2016
9 1 (0.24%) Apple iOS
9 1 (0.24%) CentOS
Processes & Methodologies
1 112 (26.60%) ITIL
2 108 (25.65%) ITSM
3 90 (21.38%) Service Management
4 85 (20.19%) Change Management
5 68 (16.15%) Agile
6 47 (11.16%) Customer Service
7 44 (10.45%) Migration
7 44 (10.45%) Problem-Solving
8 42 (9.98%) Service Delivery
9 33 (7.84%) Problem Management
10 31 (7.36%) Asset Management
10 31 (7.36%) DevOps
11 29 (6.89%) Operations Management
12 26 (6.18%) IT Asset Management
13 25 (5.94%) Business Intelligence
14 23 (5.46%) Stakeholder Management
15 22 (5.23%) High Availability
16 21 (4.99%) Data Modelling
17 18 (4.28%) Deployment Automation
17 18 (4.28%) Scrum
Programming Languages
1 42 (9.98%) SQL
2 35 (8.31%) JavaScript
3 21 (4.99%) Java
4 20 (4.75%) PowerShell
5 9 (2.14%) Python
6 6 (1.43%) Bash
6 6 (1.43%) JCL
7 3 (0.71%) ABAP
7 3 (0.71%) PL/SQL
8 2 (0.48%) REXX
9 1 (0.24%) Bicep
9 1 (0.24%) Shell Script
Qualifications
1 50 (11.88%) Security Cleared
2 42 (9.98%) SC Cleared
3 29 (6.89%) Degree
4 8 (1.90%) Computer Science Degree
4 8 (1.90%) PMI Certification
4 8 (1.90%) PMP
5 6 (1.43%) MCSE
5 6 (1.43%) Microsoft Certification
6 5 (1.19%) ITIL Certification
7 4 (0.95%) AWS Certification
8 3 (0.71%) DV Cleared
8 3 (0.71%) Master's Degree
9 2 (0.48%) CISSP
10 1 (0.24%) AWS Certified Solutions Architect
10 1 (0.24%) BPSS Clearance
10 1 (0.24%) ISO 27001 Lead Implementer
10 1 (0.24%) ITIL Foundation Certificate
10 1 (0.24%) NVQ Level 3
Quality Assurance & Compliance
1 29 (6.89%) SLA
2 9 (2.14%) QA
3 7 (1.66%) GDPR
4 6 (1.43%) GRC
5 5 (1.19%) Sarbanes-Oxley
6 4 (0.95%) NIST
7 1 (0.24%) COBIT
7 1 (0.24%) Data Quality
7 1 (0.24%) Disclosure Scotland
7 1 (0.24%) ISO/IEC 20000
7 1 (0.24%) ISO/IEC 27001
System Software
1 55 (13.06%) Active Directory
2 18 (4.28%) IAG
3 16 (3.80%) ACF2
3 16 (3.80%) RACF
4 13 (3.09%) VMware Infrastructure
5 6 (1.43%) Docker
6 5 (1.19%) Job Entry Subsystem
7 2 (0.48%) Virtual Desktop
8 1 (0.24%) XenApp
8 1 (0.24%) XenDesktop
Systems Management
1 12 (2.85%) Ansible
2 7 (1.66%) Kubernetes
2 7 (1.66%) SCCM
2 7 (1.66%) Terraform
3 6 (1.43%) Microsoft Intune
3 6 (1.43%) Single Sign-On
4 5 (1.19%) AirWatch
4 5 (1.19%) Control-M
4 5 (1.19%) EMC NetWorker
4 5 (1.19%) Netcool
4 5 (1.19%) Tivoli
4 5 (1.19%) Tivoli Storage Manager
5 3 (0.71%) SolarWinds Orion
5 3 (0.71%) ZABBIX
6 2 (0.48%) Failover Clustering
6 2 (0.48%) Nagios
6 2 (0.48%) Progress Chef
6 2 (0.48%) Puppet
7 1 (0.24%) Autotask
7 1 (0.24%) Opsview
Vendors
1 48 (11.40%) Microsoft
2 30 (7.13%) Oracle
3 29 (6.89%) CyberArk
4 17 (4.04%) SAP
4 17 (4.04%) Sybase
5 16 (3.80%) VMware
6 15 (3.56%) BeyondTrust
7 11 (2.61%) Cisco
7 11 (2.61%) Splunk
8 8 (1.90%) Citrix
8 8 (1.90%) HP
8 8 (1.90%) Salesforce
9 7 (1.66%) IBM
10 6 (1.43%) CA
11 5 (1.19%) Dell
11 5 (1.19%) EMC
11 5 (1.19%) Isilon
11 5 (1.19%) Qualys
11 5 (1.19%) Serena
12 4 (0.95%) BMC