1 to 25 of 187 Support Analyst Jobs in England

IT Support Analyst As part of continuing business growth, an IT Support Analyst, is required to join one of the region's most successful accountancy firms. The successful IT Support Analyst will be the 1st line of support on a busy helpdesk, dealing … IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT Support Analyst, will join the IT team of a growing top 40 accountancy firm with offices in central and southern England, as they seek … to provide an exceptional support service to c.500 users. The IT Support Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days' holiday Matched pension contribution Life assurance Health cash More ❯

Technical Support Engineer/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/… 2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them … changes or agreed outages. * Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * ITIL Certification is preferred * Experienced working with, troubleshooting and improving More ❯

Senior Application Support Analyst Day rate - £400 a day Location: Bristol Duration: Minimum 3 months, likely to extend Start date: ASAP About the Senior Application Support Analyst role: Sellick Partnership is currently partnered with a specialist IT firm based in Bristol, who are looking to recruit … a Senior Application Support Analyst with an immediate start. You will benefit from a day rate of £400 and the role comes with a suite of fantastic benefits! You will be responsible for the day-to-day supervision and management of an identified area of the Application Support … and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Essential experience required for the Senior Application Support Analyst role: Proficiency in various U4ERP modules such as GL, AR, AP, Planner, and logistics Experience in 2nd line support and issue More ❯

Are you a Software Support Analyst with a proven track record of working in C# environments? Seeking a new and rewarding challenge with a local business making an impact on a national scale? If so, read on. My client, a leading Software Solutions provider. They are seeking a … Software Support Analyst to support web, mobile, and desktop applications. You’ll be the first point of contact for technical issues and manage the full life cycle of support. As a Software Support Analyst, you will be responsible for troubleshooting and resolving software issues, escalating … when necessary. As part of a small and talented team, you will accurately log support calls with detailed steps and screenshots, maintain software installations, environments, and backups and assist with testing and facilitating new software releases. As a Software Support Analyst, you will have: Experience in IT More ❯

IT Support Analyst End User Technical Support Didcot, Abingdon, Oxford, Oxfordshire @mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves … 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment … SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you. Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line. Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE Base: Office based on site More ❯

Reference: COINS_ Posted: April 14, 2025 The COINS Support Analyst will be responsible for the day-to-day support, and maintenance of the COINS ERP system. This individual will provide COINS support, advice and guidance for internal users as well as supporting access controls, workflows, and … a strong technical background, good knowledge of COINS ERP, and the ability to manage multiple tasks simultaneously. Main Duties and Responsibilities for the COINS Support Analyst: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs … Log support issues and liaise with 3rd party application vendors to ensure resolution of service incidents User Access Management: Handle the user lifecycle (starters, movers, leavers), ensuring appropriate access is granted and revoked. Manage delegation of tasks, approvals, and authorisations within the system System Maintenance: Maintain documentation for system More ❯

Customer Support Analyst - Service Desk Our Birmingham based client, one of the midlands premier employers, is currently looking for a Customer Support Analyst to join their team for an initial 4 month contract. As a Customer Support Analyst you will work proactively with customers … to support a range of issues and queries across multiple business areas. This role will see you have plenty of variety as you will respond to queries that can range from technical advice to potential new user set up over the phone or via a ticketing system. You will … be using multiple systems to support customers, therefore we would look for you to have an understanding of Windows office packages. It is vital that you have experience in a Customer Service role Other key responsibilities and accountabilities will include: Handle all queries in a professional manner using effective More ❯

Onsite support analyst - Woburn - £32,000-£35,000 DOE I'm seeking an experienced Onsite support analyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in … with some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct Onsite support analyst: 25 days holiday inc bank holidays, career progression, Comapny pension The successful Onsite support analyst will have experience in some More ❯

Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working culture … and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business areas. … Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯

Our client, a leading player in international banking, is seeking an Application Support Analyst to join their dynamic team. This role offers the opportunity to work within the Loan Solutions team, contributing to the design and implementation of solutions across all local products and services. The successful candidate … will have the chance to work in a thriving environment that values sustainable economy, ethical standards, and employee development. APPLICATION SUPPORT ANALYST Keywords: Application Support, Analyst, Structured Finance Modelling, Loan Solutions, Data Analysis * Competitive salary range of £52,000 - £66,000 * Based in London * Opportunity to … work with a leading player in international banking What you'll do: As an Application Support Analyst, you will play a crucial role within the Loan Solutions team. Your primary responsibility will be supporting loan solutions by developing and maintaining analytical tools and reporting for structured finance transactions More ❯

This role is suitable for an individual with SaaS experience in a similar role including Customer Support, IT Support, Technical Support, 1 st Line Support, 2 nd Line Support. Location: Hybrid working role - 4 days office based in our Redditch offices (B98 9NR) Salary: Up to … an excellent opportunity for development and career progression into teams such as Tech Ops (Networking) and QA. We are currently looking for a Technical Support Analyst to join our Partner Support team where you will act as the technical point of contact for our partners when their … first line support is unable to resolve errors, faults and bugs in our live software. If you are passionate about delivering customer service excellence, this role is for you! You will; Provide support to our customers and communicate effectively via email, our ticketing system and telephone. Accurately log More ❯

Role: Support Analyst Location: Milton Keynes/Hybrid (2 days per week in the office) Reporting to: IT Service Delivery Manager The Role Support Analysts use expert knowledge of the Rightmove website as well as our systems, applications, and business rules to troubleshoot, problem solve, and offer … technical support to Rightmove colleagues. Working as a mixture of first line and second line support, members of this team require the ability to problem solve under pressure, and the ability to communicate with and influence Rightmovers at all levels within the company and in all departments. The … Support Analyst role also involves collaborating closely with our Product Development teams to build a wide-ranging knowledge of the different areas of the business, as well as the technologies that drive them. What you'll be doing Troubleshoot and resolve issues with customer-facing and internal systems. More ❯

End User Support Analyst - Birmingham Hybrid working Salary upto £39,000 A leading client in Birmingham seeks an End User Support Analyst to provide onsite IT support for colleagues. Responsibilities include resolving technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. … The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all … incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst prioritises customer service in all interactions and actively seeks to enhance service excellence. They resolve technical incidents and fulfill service requests for IT devices according to agreed service levels, coordinating with More ❯

IT Support Analyst - Accountancy, £35K, 5 days onsite IT Support Analyst - Leading Accountancy, £35K, fully onsite About the company Our client is a leading accountancy firm. The team is looking for an IT Support Analyst to support end users on workplace solutions. About … the role Provide 1st/2nd line support to end users in a timely manner. Support new joiner IT onboarding and offboarding of leavers. Resolve tickets promptly and/or escalate to relevant parties when necessary. Maintain logs and processes accordingly to the IT ticketing system. Assist the More ❯

IT Support Analyst, Windows, Telford, Shropshire to 30,000 This is a great opportunity for an IT Support Analyst to join a leading manufacturer in Telford. They are a market leader in their field and require an IT Support Analyst to work with the … IT Manager and provide front line user support for all aspects of IT systems. This will include Administering and maintaining integrity of systems, processes, data security and access control. In addition to hardware, software and system installation, and IT Projects. Main Responsibilities To maintain a log of all IT … support issues to enable detailed management reporting. Work with company staff or external partners on any IT issues under the direction of the IT Manager. Liaise with vendors to progress requests made to external business partners. Provide hardware support for PC laptop/desktop, Apple iOS, printer and More ❯

IT Support Analyst, Windows, Telford, Shropshire to £30,000 This is a great opportunity for an IT Support Analyst to join a leading manufacturer in Telford. They are a market leader in their field and require an IT Support Analyst to work with the … IT Manager and provide front line user support for all aspects of IT systems. This will include Administering and maintaining integrity of systems, processes, data security and access control. In addition to hardware, software and system installation, and IT Projects. Main Responsibilities To maintain a log of all IT … support issues to enable detailed management reporting. Work with company staff or external partners on any IT issues under the direction of the IT Manager. Liaise with vendors to progress requests made to external business partners. Provide hardware support for PC laptop/desktop, Apple iOS, printer and More ❯

Are you an enthusiastic IT Support Analyst looking to provide 2nd line support in a large enterprise environment? The IT Support Analyst is an opportunity for an experienced IT support professional to work with colleagues across Digital & Technology, including on key projects such as … deployments or installations. We are looking for a highly skilled and motivated individual to join our IT Support Services team. With a can-do attitude, you'll play a vital role in supporting users both remotely and desk-side, with most of your work being escalated from our IT … Service Desk. You'll support both staff and student computers, providing a quick response to standard day-to-day issues and requests, as well as engaging with projects. You'll be based at Chelsea College of Arts and occasional travel to Camberwell College of Arts and Wimbledon College of More ❯

Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party More ❯

IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation … of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT … Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving More ❯

Support Analyst This well-established Technology company is experiencing huge growth as they continue their expansion. (Please note: this is not a mainstream IT support role, its systems support for a bespoke system used by many thousands of client users). They have an exciting new … opportunity in their Support team, which operates a very friendly, collaborative and open working model. As well as daily client interaction, the team lies at the heart of a busy operation and the job will see you interfacing with: project managers, software engineers, sales & marketing, and a data team. … This varied opportunity has a focus on customer support, testing, and system configuration for new and existing clients: 30-40% Customer support work typically email and web portal, with some phone support 40% Testing changes, new releases , log work 20% Projects e.g. configuring new systems for client More ❯

Support Analyst This well-established Technology company is experiencing huge growth as they continue their expansion. (Please note: this is not a mainstream IT support role, it s systems support for a bespoke system used by many thousands of client users). They have an exciting … new opportunity in their Support team, which operates a very friendly, collaborative and open working model. As well as daily client interaction, the team lies at the heart of a busy operation and the job will see you interfacing with: project managers, software engineers, sales & marketing, and a data … team. This varied opportunity has a focus on customer support, testing, and system configuration for new and existing clients: 30-40% Customer support work typically email and web portal, with some phone support 40% Testing changes, new releases , log work 20% Projects e.g. configuring new systems for More ❯

Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an … experienced 1st and 2nd Line IT Support Analyst? We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the … manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and More ❯

SAP HR & Payroll Support Analyst - Birmingham Hybrid working Salary up to £55,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial … support for our HR and Payroll systems, this role is dedicated to maintaining, troubleshooting, and enhancing SAP HR and Payroll features to guarantee smooth payroll processing and efficient HR operations. You will collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and … contribute to key HR and Payroll projects. Key skills and responsibilities, * SAP Support experience * Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration. * Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup. * Proven track record in supporting Payroll operations and SAP Time More ❯

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments More ❯

Support Analyst One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £24k - £26k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing … expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology … ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software More ❯