and scripting, cloud platforms. Experience in a customer-facing role, providing technical support. Understanding of ITIL standards and processes/experience of working with ServiceNow or an equivalent ITSM/CRM tool Application support experience delivering against Service Level Agreement targets AEJ Consulting Limited is acting as an Employment Agency more »
Central London, London, United Kingdom Hybrid / WFH Options
Alexander Edward James Consulting Limited
and scripting, cloud platforms. Experience in a customer-facing role, providing technical support. Understanding of ITIL standards and processes/experience of working with ServiceNow or an equivalent ITSM/CRM tool Application support experience delivering against Service Level Agreement targets AEJ Consulting Limited is acting as an Employment Agency more »
Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service Management (ITSM) eg ServiceNow o Warehouse Management System (WMS) Manhattan Associates o Security Information and Event Management (SIEM) eg Splunk/LogRhythm o Project Management tooling eg Microsoft Project more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type: Permanent Location: Farnborough, with some remote working Security Clearance Level: SC Cleared, Must be eligible for DV Internal more »
challenge and improve existing process in a constructive manner by appropriately negotiating and influencing key stakeholders. Desired skills: IT Service Management toolsets (Cherwell, Remedy, ServiceNow etc) Centralised monitoring toolsets (e.g. SolarWinds/Nagios/Icinga/etc) Windows 10 If you are a dynamic leader with a passion for delivering more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
FDM is a global business and technology consultancy seeking a ServiceNow Platform Architect in London to work for our client within the Finance sector. Our client’s technology teams in the UK work closely with their global businesses to help design and build digital services that allow their millions of … customers around the world, to bank quickly, simply and securely. The cyber team is undergoing transformation and adopting ServiceNow as a strategic platform to digitise processes with the aim of improving colleague experience. The vision is to make ServiceNow the sole engagement platform for users so the client needs a … ServiceNow Platform Architect with extensive knowledge of ServiceNow across multiple products and capabilities. Responsibilities This role requires a strong and hands-on ServiceNow Platform Architect who can provide technical expertise against demands considering the platform’s architecture, capabilities, and best practices. These include the production of good quality technical documentation more »
ServiceNow Systems Administrator - ServiceNow, Javascript - Manchester - Hybrid Up to £60,000 2 days in office per week A Global Insurer is looking for someone to join their Tech & Data Hub in Manchester on a permanent basis to be a ServiceNow Systems Administrator where you will be involved with all ServiceNow … performing installations and testing of updates/new releases. In this role, you will support the business' needs and requirements in relation to the ServiceNow system to ensure administration, configurations, customisations, installations and testing are run smoothly. You will also get involved with supporting ServiceNow discovery tool and developing UI … forms, fields, notifications, workflows and Javascript server/client code. A successful candidate will have experience with: ServiceNow as a System Administrator or a similar position. Implementing ServiceNow processes and functions. Java, Javascript, Web Services, AJAX, XML, Web applications, networks, protocols, and email. Relational Databases. IT service management, service desk more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite … Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national … approach needed for success of the project. Duties/Responsibilities: Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Design, develop, and implement ServiceNow applications, modules, and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML more »
london, south east england, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite … Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national … approach needed for success of the project. Duties/Responsibilities: Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Design, develop, and implement ServiceNow applications, modules, and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML more »
the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in the preparation of the CAB Workbench within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configuration management database (CMDB)by updating more »
the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in the preparation of the CAB Workbench within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configuration management database (CMDB)by updating more »
to learn new bespoke systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. LA more »
of a critical multi-year programme of work. Focusing on the following areas: Service Management Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC more »
estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position more »
and scripting, cloud platforms. Experience in a customer-facing role, providing technical support. Understanding of ITIL standards and processes/experience of working with ServiceNow or an equivalent ITSM/CRM tool Application support experience delivering against Service Level Agreement targets AEJ Consulting Limited is acting as an Employment Agency more »
Blackburn, Blackburn with Darwen, Lancashire, United Kingdom
Distinct Consultancy
technical issues. Requirements: Proven experience as an IT Support Specialist or similar role. Proficiency in TCP/IP protocols and firewall management. Familiarity with ServiceNow or similar ticketing systems. Strong knowledge of Windows operating systems. Excellent problem-solving skills. Ability to work well in a team environment. Strong communication skills. more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Public Sector Resourcing
or certification in ITIL (v4), specifically regarding the use of a CMDB. Experience with budgets and financial reporting Experience with Atlassian, Insight/Assets, ServiceNow, etc. If this role sounds like something that you would be interested in, please click the link to apply or get in touch with daniel.mcbride more »
East Kilbride, Lanarkshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
or certification in ITIL (v4), specifically regarding the use of a CMDB. Experience with budgets and financial reporting Experience with Atlassian, Insight/Assets, ServiceNow, etc. If this role sounds like something that you would be interested in, please click the link to apply or get in touch with D more »
management and proven experience working collaboratively with both technical and non-technical staff. It would be great if you already have… Previous experience of: ServiceNow, MS SQL, Azure Log Analytics, Splunk Understanding of transaction processing systems, preferably with some exposure to electronic point of sale. Experience of financial systems, ideally more »
management and proven experience working collaboratively with both technical and non-technical staff. It would be great if you already have… Previous experience of: ServiceNow, MS SQL, Azure Log Analytics, Splunk Understanding of transaction processing systems, preferably with some exposure to electronic point of sale. Experience of financial systems, ideally more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
hemel hempstead, east anglia, United Kingdom Hybrid / WFH Options
Haven
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft\SafeQ) Working in office and more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »