Support Analyst Contracts in London

Support Analyst
England > London

The median Support Analyst daily rate in London is £325, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 270 241 304
Rank change year-on-year -29 +63 +81
Contract jobs requiring a Support Analyst 130 268 344
As % of all contract jobs advertised in London 0.74% 1.07% 0.89%
As % of the Job Titles category 0.79% 1.12% 0.94%
Number of daily rates quoted 92 220 250
10th Percentile £185 £188 £158
25th Percentile £190 £261 £213
Median daily rate (50th Percentile) £325 £525 £318
Median % change year-on-year -38.10% +65.35% -23.03%
75th Percentile £475 £650 £544
90th Percentile £649 £771 £610
England median daily rate £225 £303 £250
% change year-on-year -25.62% +21.00% +17.65%
Number of hourly rates quoted 9 14 13
10th Percentile - £18.25 £15.30
25th Percentile £20.50 £20.44 £17.00
Median hourly rate £21.00 £22.57 £19.00
Median % change year-on-year -6.94% +18.76% -17.39%
75th Percentile £23.75 £25.56 £28.75
90th Percentile £25.00 £29.59 £33.75
England median hourly rate £21.50 £23.15 £18.04
% change year-on-year -7.13% +28.36% +6.97%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,560 23,906 36,699
% of contract IT jobs with a recognized job title 93.67% 95.05% 95.32%
Number of daily rates quoted 11,921 17,459 27,030
10th Percentile £325 £363 £375
25th Percentile £440 £463 £475
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 324 281 404
10th Percentile £16.00 £17.98 £16.25
25th Percentile £20.17 £22.63 £23.75
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +7.12%
75th Percentile £46.59 £63.75 £49.25
90th Percentile £66.85 £82.25 £67.50
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

Support Analyst
Job Vacancy Trend in London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Analyst in London

Support Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Analyst in London.

Daily rate trend for Support Analyst in London

Support Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Analyst in London over the 6 months to 12 June 2024.

Daily rate histogram for Support Analyst in London

Support Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Analyst in London.

Hourly rate trend for Support Analyst in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +11 17 £275 +14.58% 5
West London +22 7 £193 +8.00% 3
South London +5 3 - - 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Analyst in the job title.

1 51 (39.23%) Microsoft
2 50 (38.46%) Windows
3 33 (25.38%) Social Skills
4 30 (23.08%) Finance
5 29 (22.31%) Microsoft Office
6 28 (21.54%) SQL
6 28 (21.54%) ITIL
7 25 (19.23%) Active Directory
8 22 (16.92%) Microsoft 365
9 19 (14.62%) Linux
10 18 (13.85%) Azure
11 17 (13.08%) Asset Management
11 17 (13.08%) Python
11 17 (13.08%) Front Office
11 17 (13.08%) Service Management
12 15 (11.54%) Incident Management
13 14 (10.77%) Banking
13 14 (10.77%) Risk Management
13 14 (10.77%) CMS
13 14 (10.77%) MS Visio
13 14 (10.77%) Windows 10
14 12 (9.23%) ServiceNow
14 12 (9.23%) Back Office
14 12 (9.23%) Problem-Solving
15 11 (8.46%) Continuous Improvement
16 10 (7.69%) Relational Database
16 10 (7.69%) Investment Banking
17 9 (6.92%) Derivative
17 9 (6.92%) SCCM
17 9 (6.92%) PowerShell

Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.77%) CMS
2 3 (2.31%) Microsoft Exchange
2 3 (2.31%) SharePoint
3 2 (1.54%) Apache
4 1 (0.77%) Skype for Business
Applications
1 29 (22.31%) Microsoft Office
2 14 (10.77%) MS Visio
3 5 (3.85%) Microsoft Excel
4 4 (3.08%) Spreadsheet
5 3 (2.31%) Microsoft PowerPoint
Business Applications
1 6 (4.62%) Markit EDM
1 6 (4.62%) thinkFolio
2 2 (1.54%) Endur
3 1 (0.77%) Academy Housing
3 1 (0.77%) Dynamics CRM
3 1 (0.77%) FLEXCUBE
3 1 (0.77%) Misys Opics
3 1 (0.77%) NEC Housing
3 1 (0.77%) Oracle Assets
3 1 (0.77%) Oracle BPM
3 1 (0.77%) Oracle Cash Management
3 1 (0.77%) Oracle EBS
3 1 (0.77%) Oracle EBS R12
3 1 (0.77%) Oracle General Ledger
3 1 (0.77%) Oracle Internet Expenses
3 1 (0.77%) Oracle iProcurement
3 1 (0.77%) Oracle Payables
3 1 (0.77%) Oracle Procure-to-Pay
3 1 (0.77%) Oracle Receivables
3 1 (0.77%) Orchard Housing
Cloud Services
1 22 (16.92%) Microsoft 365
2 18 (13.85%) Azure
3 4 (3.08%) Google Workspace
4 3 (2.31%) Entra ID
5 2 (1.54%) Cloud Computing
5 2 (1.54%) Dynamics 365
6 1 (0.77%) Asana
6 1 (0.77%) AWS
6 1 (0.77%) OCI
6 1 (0.77%) OneDrive
6 1 (0.77%) Power Platform
6 1 (0.77%) SaaS
6 1 (0.77%) Slack
6 1 (0.77%) WhatsApp
Communications & Networking
1 7 (5.38%) Wireless
2 5 (3.85%) Internet
3 4 (3.08%) VPN
4 3 (2.31%) Wi-Fi
5 2 (1.54%) Firewall
5 2 (1.54%) Intranet
5 2 (1.54%) VoIP
6 1 (0.77%) DNS
6 1 (0.77%) HTTP
6 1 (0.77%) Skype
6 1 (0.77%) TCP/IP
Database & Business Intelligence
1 10 (7.69%) Relational Database
2 7 (5.38%) SQL Server
3 3 (2.31%) NonStop SQL
4 2 (1.54%) PostgreSQL
5 1 (0.77%) BusinessObjects
5 1 (0.77%) Crystal Reports
5 1 (0.77%) Oracle Reports
5 1 (0.77%) Power BI
5 1 (0.77%) RDBMS
5 1 (0.77%) SAP BW
5 1 (0.77%) SQL Server Reporting Services
Development Applications
1 5 (3.85%) JIRA
2 2 (1.54%) Git
3 1 (0.77%) SQL Server Management Studio (SSMS)
3 1 (0.77%) Toad
General
1 33 (25.38%) Social Skills
2 30 (23.08%) Finance
3 17 (13.08%) Front Office
4 14 (10.77%) Banking
5 12 (9.23%) Back Office
6 10 (7.69%) Investment Banking
7 7 (5.38%) Local Government
8 6 (4.62%) Analytical Skills
9 5 (3.85%) Inclusion and Diversity
9 5 (3.85%) Organisational Skills
10 4 (3.08%) Presentation Skills
11 3 (2.31%) Billing
11 3 (2.31%) Law
11 3 (2.31%) Public Sector
11 3 (2.31%) Telecoms
12 2 (1.54%) Advertising
12 2 (1.54%) German Language
13 1 (0.77%) Influencing Skills
13 1 (0.77%) Legal
13 1 (0.77%) Marketing
Libraries, Frameworks & Software Standards
1 4 (3.08%) FIX Protocol
2 2 (1.54%) CSS
2 2 (1.54%) HTML
3 1 (0.77%) JSON
3 1 (0.77%) RESTful
3 1 (0.77%) SAML
3 1 (0.77%) XML
Miscellaneous
1 9 (6.92%) Derivative
2 6 (4.62%) Equities
3 5 (3.85%) OTC Derivatives
4 4 (3.08%) Fixed Income
4 4 (3.08%) Foreign Exchange (FX)
4 4 (3.08%) SWIFT Messaging Network
4 4 (3.08%) Video Conferencing
5 3 (2.31%) iPhone
5 3 (2.31%) Self-Motivation
6 2 (1.54%) Clustering
6 2 (1.54%) Driving Licence
6 2 (1.54%) iPad
7 1 (0.77%) CMDB
7 1 (0.77%) Data Centre
7 1 (0.77%) Data Protection Act
7 1 (0.77%) Onboarding
7 1 (0.77%) PDA
7 1 (0.77%) Photography
7 1 (0.77%) Robotics
Operating Systems
1 50 (38.46%) Windows
2 19 (14.62%) Linux
3 14 (10.77%) Windows 10
4 7 (5.38%) Windows Server
5 5 (3.85%) Unix
5 5 (3.85%) Windows Server 2012
6 4 (3.08%) Apple iOS
7 2 (1.54%) Android
7 2 (1.54%) Mac OS
8 1 (0.77%) Windows Phone
Processes & Methodologies
1 28 (21.54%) ITIL
2 17 (13.08%) Asset Management
2 17 (13.08%) Service Management
3 15 (11.54%) Incident Management
4 14 (10.77%) Risk Management
5 12 (9.23%) Problem-Solving
6 11 (8.46%) Continuous Improvement
7 9 (6.92%) Data Management
7 9 (6.92%) Proactive Monitoring
8 8 (6.15%) Customer Service
8 8 (6.15%) Investment Management
8 8 (6.15%) Project Management
8 8 (6.15%) Release Management
8 8 (6.15%) Root Cause Analysis
9 7 (5.38%) Agile
9 7 (5.38%) DevOps
9 7 (5.38%) PRINCE2
9 7 (5.38%) SDLC
9 7 (5.38%) Waterfall
10 6 (4.62%) Business Intelligence
Programming Languages
1 28 (21.54%) SQL
2 17 (13.08%) Python
3 9 (6.92%) PowerShell
4 8 (6.15%) Shell Script
5 2 (1.54%) Bash
5 2 (1.54%) JavaScript
5 2 (1.54%) Perl
5 2 (1.54%) VBA
6 1 (0.77%) C
6 1 (0.77%) C#
6 1 (0.77%) Java
6 1 (0.77%) PL/SQL
6 1 (0.77%) T-SQL
Qualifications
1 4 (3.08%) Degree
2 2 (1.54%) DV Cleared
2 2 (1.54%) SC Cleared
2 2 (1.54%) Security Cleared
3 1 (0.77%) ACCA
3 1 (0.77%) CIMA
3 1 (0.77%) Microsoft Certification
Quality Assurance & Compliance
1 4 (3.08%) SLA
2 3 (2.31%) Data Quality
3 1 (0.77%) ISO 15022
System Software
1 25 (19.23%) Active Directory
2 6 (4.62%) Firmware
3 5 (3.85%) Hyper-V
4 3 (2.31%) Virtual Desktop
5 2 (1.54%) XenApp
5 2 (1.54%) XenDesktop
6 1 (0.77%) VMware Infrastructure
6 1 (0.77%) vSphere
Systems Management
1 9 (6.92%) SCCM
2 7 (5.38%) Control-M
2 7 (5.38%) Grafana
2 7 (5.38%) ITRS Geneos
3 5 (3.85%) WSUS
4 2 (1.54%) Ansible
4 2 (1.54%) Microsoft Clustering
4 2 (1.54%) Microsoft Intune
5 1 (0.77%) Jamf Pro
5 1 (0.77%) Single Sign-On
Vendors
1 51 (39.23%) Microsoft
2 12 (9.23%) ServiceNow
3 9 (6.92%) Apple
4 8 (6.15%) Oracle
5 7 (5.38%) Dynatrace
5 7 (5.38%) IBM
6 6 (4.62%) Citrix
7 5 (3.85%) Veeam
8 4 (3.08%) Google
8 4 (3.08%) SAP
8 4 (3.08%) Sybase
9 3 (2.31%) Bloomberg
9 3 (2.31%) Dell
9 3 (2.31%) HP
9 3 (2.31%) Okta
10 2 (1.54%) BigPanda
10 2 (1.54%) OpenLink
10 2 (1.54%) Refinitiv
10 2 (1.54%) Splunk
11 1 (0.77%) Palo Alto