Incident Management Contracts in the UK excluding London

Incident Management
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 97 98 124
Rank change year-on-year +1 +26 +48
Contract jobs citing Incident Management 445 560 650
As % of all contract jobs advertised in the UK excluding London 2.09% 2.47% 2.14%
As % of the Processes & Methodologies category 2.52% 2.77% 2.39%
Number of daily rates quoted 205 335 362
10th Percentile £183 £200 £150
25th Percentile £313 £286 £263
Median daily rate (50th Percentile) £515 £450 £425
Median % change year-on-year +14.44% +5.88% +5.59%
75th Percentile £588 £575 £538
90th Percentile £763 £650 £625
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 136 101 155
10th Percentile £14.16 £13.29 £13.25
25th Percentile £14.48 £13.41 £13.41
Median hourly rate £16.23 £19.81 £15.50
Median % change year-on-year -18.07% +27.81% +3.33%
75th Percentile £21.37 £27.25 £22.00
90th Percentile £25.75 £48.00 £24.50
UK median hourly rate £16.23 £19.81 £16.25
% change year-on-year -18.07% +21.91% +1.56%

All Process and Methodology Skills
UK excluding London

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 17,630 20,207 27,140
As % of all contract IT jobs advertised in the UK excluding London 82.67% 89.05% 89.30%
Number of daily rates quoted 10,358 13,864 18,970
10th Percentile £250 £260 £246
25th Percentile £375 £400 £400
Median daily rate (50th Percentile) £500 £500 £490
Median % change year-on-year - +2.04% +8.89%
75th Percentile £600 £600 £586
90th Percentile £688 £694 £663
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,185 1,244 1,334
10th Percentile £12.50 £10.90 £12.49
25th Percentile £15.48 £15.21 £14.25
Median hourly rate £38.12 £34.90 £21.00
Median % change year-on-year +9.23% +66.18% -
75th Percentile £61.30 £63.75 £47.96
90th Percentile £72.90 £75.00 £63.60
UK median hourly rate £37.00 £35.65 £26.00
% change year-on-year +3.79% +37.12% +13.04%

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Incident Management in the UK excluding London.

Daily rate trend for Incident Management in the UK excluding London

Incident Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 12 June 2024.

Daily rate histogram for Incident Management in the UK excluding London

Incident Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Incident Management in the UK excluding London.

Hourly rate trend for Incident Management in the UK excluding London

Incident Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Incident Management in the UK excluding London over the 6 months to 12 June 2024.

Hourly rate histogram for Incident Management in the UK excluding London

Incident Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +2 112 £484 -4.16% 60
East of England -1 105 £301 +1.26% 26
South West +37 88 £525 +23.53% 24
North of England -31 80 £525 +16.67% 43
West Midlands +30 57 £438 -15.87% 29
Midlands +18 57 £438 -12.50% 40
Yorkshire +11 43 £575 +34.84% 17
North West -39 36 £513 +13.89% 22
Scotland +21 25 £515 +19.77% 12
Northern Ireland -9 4 - - 1
Wales +12 2 £190 -30.91% 3
North East +8 1 £195 -44.68% 5
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (2.47%) Microsoft Exchange
2 9 (2.02%) SharePoint
3 6 (1.35%) Confluence
4 3 (0.67%) Apache
5 2 (0.45%) CMS
5 2 (0.45%) nginx
6 1 (0.22%) Exchange Server 2013
6 1 (0.22%) JBoss
6 1 (0.22%) Oracle Application Server
6 1 (0.22%) Oracle Spatial
6 1 (0.22%) SharePoint Server
6 1 (0.22%) Skype for Business
6 1 (0.22%) Tomcat
6 1 (0.22%) WebLogic
Applications
1 66 (14.83%) Microsoft Excel
2 59 (13.26%) Microsoft PowerPoint
3 14 (3.15%) Microsoft Office
Business Applications
1 2 (0.45%) Remedy ITSM
2 1 (0.22%) SAP Retail
2 1 (0.22%) Temenos T24
Cloud Services
1 66 (14.83%) Microsoft 365
2 34 (7.64%) Azure
3 12 (2.70%) AWS
4 8 (1.80%) Azure DevOps
4 8 (1.80%) Azure Monitor
5 7 (1.57%) Power Platform
6 5 (1.12%) Azure Functions
6 5 (1.12%) Entra ID
6 5 (1.12%) Serverless
7 4 (0.90%) OCI
7 4 (0.90%) Oracle Service Cloud
8 2 (0.45%) Azure Sentinel
8 2 (0.45%) OneDrive
8 2 (0.45%) PaaS
9 1 (0.22%) Amazon CloudWatch
9 1 (0.22%) Cloud Computing
9 1 (0.22%) GitHub
9 1 (0.22%) Mimecast
9 1 (0.22%) SaaS
Communications & Networking
1 42 (9.44%) Wi-Fi
2 20 (4.49%) Firewall
3 18 (4.04%) Network Security
4 16 (3.60%) WAN
5 14 (3.15%) SAN
6 13 (2.92%) DNS
6 13 (2.92%) VPN
7 10 (2.25%) DHCP
8 9 (2.02%) BGP
8 9 (2.02%) IPsec
8 9 (2.02%) MPLS
9 8 (1.80%) LAN
10 6 (1.35%) Cisco ASA
10 6 (1.35%) Cisco ISE
10 6 (1.35%) Wireless
11 5 (1.12%) TCP/IP
12 4 (0.90%) SCCP
13 3 (0.67%) Cisco Nexus
13 3 (0.67%) HTTP
14 2 (0.45%) Skype
Database & Business Intelligence
1 7 (1.57%) Power BI
2 6 (1.35%) SQL Server
3 3 (0.67%) Elasticsearch
3 3 (0.67%) PostgreSQL
4 2 (0.45%) MySQL
4 2 (0.45%) Tableau
5 1 (0.22%) Apache Hive
5 1 (0.22%) Data Mining
5 1 (0.22%) DB2
5 1 (0.22%) GIS
5 1 (0.22%) Hadoop
5 1 (0.22%) Oracle Database 12c
5 1 (0.22%) Oracle Reports
5 1 (0.22%) RDBMS
5 1 (0.22%) Relational Database
5 1 (0.22%) Spatial Data
5 1 (0.22%) SQLite
Development Applications
1 17 (3.82%) JIRA
2 3 (0.67%) Git
2 3 (0.67%) Sonatype Nexus
3 2 (0.45%) Bitbucket
3 2 (0.45%) Cypress.io
3 2 (0.45%) JMeter
3 2 (0.45%) Selenium
4 1 (0.22%) Artifactory
4 1 (0.22%) GoCD
4 1 (0.22%) Hudson
4 1 (0.22%) IDA Disassembler
4 1 (0.22%) JUnit
4 1 (0.22%) Octopus Deploy
4 1 (0.22%) Oracle Forms
4 1 (0.22%) TeamCity
General
1 182 (40.90%) Social Skills
2 60 (13.48%) Public Sector
3 38 (8.54%) Analytical Skills
4 37 (8.31%) Retail
5 29 (6.52%) Telecoms
6 26 (5.84%) Finance
7 20 (4.49%) Legal
8 14 (3.15%) German Language
9 7 (1.57%) Hungarian Language
9 7 (1.57%) Lithuanian Language
10 6 (1.35%) Influencing Skills
11 5 (1.12%) Automotive
11 5 (1.12%) Manufacturing
12 4 (0.90%) Banking
12 4 (0.90%) Dutch Language
12 4 (0.90%) Law
12 4 (0.90%) Military
12 4 (0.90%) Presentation Skills
13 3 (0.67%) Documentation Skills
13 3 (0.67%) Organisational Skills
Job Titles
1 171 (38.43%) Analyst
2 103 (23.15%) Service Analyst
3 90 (20.22%) Service Desk Analyst
4 32 (7.19%) Senior
5 23 (5.17%) Consultant
6 22 (4.94%) Customer Analyst
6 22 (4.94%) Customer Service Analyst
7 19 (4.27%) Incident Manager
8 18 (4.04%) IT Support
8 18 (4.04%) Lead
9 15 (3.37%) 1st Line Service Desk Analyst
9 15 (3.37%) Support Engineer
10 14 (3.15%) Cyber Defence Analyst
10 14 (3.15%) Service Manager
11 13 (2.92%) IT Analyst
11 13 (2.92%) Security Analyst
11 13 (2.92%) SIEM Consultant
12 11 (2.47%) Cybersecurity Analyst
12 11 (2.47%) Problem Manager
12 11 (2.47%) SOC Analyst
Libraries, Frameworks & Software Standards
1 13 (2.92%) Elastic Stack
2 7 (1.57%) CSS
3 6 (1.35%) .NET
4 5 (1.12%) AngularJS
5 4 (0.90%) .NET Framework
5 4 (0.90%) HTML
5 4 (0.90%) LDAP
6 3 (0.67%) XML
7 2 (0.45%) .NET Core
7 2 (0.45%) Jest
7 2 (0.45%) Kafka
7 2 (0.45%) Middleware
7 2 (0.45%) Node.js
7 2 (0.45%) React
7 2 (0.45%) Regular Expression
7 2 (0.45%) RESTful
8 1 (0.22%) JSP
8 1 (0.22%) OLE
8 1 (0.22%) SOAP
8 1 (0.22%) Spring
Miscellaneous
1 90 (20.22%) Management Information System
2 66 (14.83%) Cyber Kill Chain
3 65 (14.61%) Cyber Defence
4 64 (14.38%) Cyber Threat
5 19 (4.27%) PKI
6 10 (2.25%) CMDB
6 10 (2.25%) Data Centre
6 10 (2.25%) Distributed Systems
7 9 (2.02%) Analytical Mindset
8 8 (1.80%) Self-Motivation
9 6 (1.35%) Operational Technology
10 4 (0.90%) Data Protection Act
10 4 (0.90%) iSeries
10 4 (0.90%) Security Operations Centre
11 2 (0.45%) Driving Licence
11 2 (0.45%) iPhone
11 2 (0.45%) Onboarding
11 2 (0.45%) Public Cloud
12 1 (0.22%) Biopharmaceutical
12 1 (0.22%) Security Posture
Operating Systems
1 44 (9.89%) Windows
2 22 (4.94%) Linux
3 14 (3.15%) Unix
4 12 (2.70%) Windows Server
5 9 (2.02%) Mac OS X
5 9 (2.02%) Windows 10
6 6 (1.35%) Apple iOS
6 6 (1.35%) Windows Server 2016
6 6 (1.35%) Windows Server 2019
7 5 (1.12%) Android
8 3 (0.67%) Windows Server 2012
9 2 (0.45%) VMS
10 1 (0.22%) Mac OS
10 1 (0.22%) Red Hat Enterprise Linux
10 1 (0.22%) Ubuntu
Processes & Methodologies
1 154 (34.61%) ITIL
2 136 (30.56%) Customer Service
3 129 (28.99%) Problem-Solving
4 96 (21.57%) Cybersecurity
5 94 (21.12%) SIEM
6 89 (20.00%) Incident Response
7 81 (18.20%) Service Delivery
8 78 (17.53%) Problem Management
9 74 (16.63%) Information Security
10 73 (16.40%) Mathematics
11 70 (15.73%) Mentoring
12 66 (14.83%) Root Cause Analysis
13 65 (14.61%) MITRE ATT&CK
13 65 (14.61%) Use Case
14 63 (14.16%) Protective Monitoring
15 57 (12.81%) SOAR
16 56 (12.58%) Service Management
17 52 (11.69%) Case Management
18 50 (11.24%) Threat Intelligence
19 49 (11.01%) Cyber Threat Intelligence
Programming Languages
1 24 (5.39%) PowerShell
2 9 (2.02%) JavaScript
2 9 (2.02%) Python
3 6 (1.35%) Java
4 4 (0.90%) C#
4 4 (0.90%) MATLAB
4 4 (0.90%) SQL
4 4 (0.90%) VB.NET
4 4 (0.90%) VBA
5 3 (0.67%) Shell Script
6 2 (0.45%) Bicep
6 2 (0.45%) Kusto Query Language
6 2 (0.45%) PHP
6 2 (0.45%) TypeScript
7 1 (0.22%) Groovy
7 1 (0.22%) Kotlin
Qualifications
1 152 (34.16%) Security Cleared
2 76 (17.08%) SC Cleared
3 74 (16.63%) DV Cleared
4 45 (10.11%) Microsoft Certification
5 41 (9.21%) A+ Certification
5 41 (9.21%) MCSA
6 28 (6.29%) Degree
7 18 (4.04%) MCP
8 13 (2.92%) Cisco Certification
8 13 (2.92%) ITIL Foundation Certificate
9 9 (2.02%) Computer Science Degree
10 8 (1.80%) CISSP
11 7 (1.57%) CCNP
11 7 (1.57%) ITIL Certification
12 6 (1.35%) CCSA
12 6 (1.35%) JNCIA
13 5 (1.12%) BPSS Clearance
13 5 (1.12%) CCNA
14 4 (0.90%) ISO 27001 Lead Auditor
14 4 (0.90%) ISO 27001 Lead Implementer
Quality Assurance & Compliance
1 60 (13.48%) NIST
2 49 (11.01%) NIST 800
3 29 (6.52%) SLA
4 24 (5.39%) ISO/IEC 27001
5 15 (3.37%) GDPR
6 10 (2.25%) HIPAA
7 9 (2.02%) California Consumer Privacy Act
7 9 (2.02%) HMG Security Policy Framework
8 6 (1.35%) QA
9 4 (0.90%) Data Quality
9 4 (0.90%) Disclosure Scotland
10 3 (0.67%) PCI DSS
11 2 (0.45%) NCSC
12 1 (0.22%) Accessibility
12 1 (0.22%) GRC
12 1 (0.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.22%) JSP 440
12 1 (0.22%) NEBOSH
System Software
1 40 (8.99%) Active Directory
2 9 (2.02%) Virtual Desktop
3 3 (0.67%) BitLocker
4 2 (0.45%) Firmware
4 2 (0.45%) VMware Infrastructure
5 1 (0.22%) Docker
5 1 (0.22%) Hyper-V
5 1 (0.22%) Snort
5 1 (0.22%) VMware ESXi
5 1 (0.22%) vSphere
Systems Management
1 14 (3.15%) Kibana
2 13 (2.92%) logstash
3 7 (1.57%) Microsoft Intune
4 6 (1.35%) Ansible
4 6 (1.35%) Terraform
5 5 (1.12%) SCCM
5 5 (1.12%) SysTrack
6 3 (0.67%) SCOM
6 3 (0.67%) Single Sign-On
6 3 (0.67%) ZABBIX
7 2 (0.45%) Computer Emergency Response Teams
7 2 (0.45%) Kubernetes
7 2 (0.45%) Nagios
7 2 (0.45%) Nessus
8 1 (0.22%) Active Directory Federation Services
8 1 (0.22%) Enterprise Manager Cloud Control
8 1 (0.22%) Progress Chef
8 1 (0.22%) Rancher
8 1 (0.22%) vCenter Server
8 1 (0.22%) WSUS
Vendors
1 178 (40.00%) Microsoft
2 75 (16.85%) ServiceNow
3 51 (11.46%) Citrix
4 17 (3.82%) Juniper
5 15 (3.37%) Cisco
5 15 (3.37%) Splunk
6 13 (2.92%) Tanium
7 12 (2.70%) Oracle
8 9 (2.02%) CheckPoint
9 8 (1.80%) SAP
10 7 (1.57%) Dell
10 7 (1.57%) HP
10 7 (1.57%) Palo Alto
11 6 (1.35%) Blue Coat
12 5 (1.12%) IBM
12 5 (1.12%) New Relic
12 5 (1.12%) OpenAI
12 5 (1.12%) VMware
13 4 (0.90%) Apple
13 4 (0.90%) SolarWinds