ISO/IEC 20000 Contracts in the UK excluding London

ISO/IEC 20000 (supersedes BS 15000)
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 350 396 489
Rank change year-on-year +46 +93 +27
Contract jobs citing ISO/IEC 20000 13 14 21
As % of all contract jobs advertised in the UK excluding London 0.078% 0.067% 0.070%
As % of the Quality Assurance & Compliance category 0.55% 0.44% 0.49%
Number of daily rates quoted 6 7 16
10th Percentile £436 £548 £269
25th Percentile - £563 £351
Median daily rate (50th Percentile) £500 £575 £365
Median % change year-on-year -13.04% +57.53% -8.75%
75th Percentile - £600 £552
90th Percentile - £620 £625
UK median daily rate £500 £575 £450
% change year-on-year -13.04% +27.78% -3.54%
Number of hourly rates quoted 3 0 0
10th Percentile £14.85 - -
25th Percentile £19.13 - -
Median hourly rate £27.50 - -
75th Percentile £28.75 - -
90th Percentile - - -
UK median hourly rate £27.50 £68.00 -
% change year-on-year -59.56% - -

All Quality Assurance and Compliance Skills
UK excluding London

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the UK excluding London.

Contract vacancies with a requirement for quality assurance or compliance skills 2,359 3,166 4,270
As % of all contract IT jobs advertised in the UK excluding London 14.14% 15.21% 14.28%
Number of daily rates quoted 1,314 1,938 2,959
10th Percentile £213 £259 £209
25th Percentile £356 £400 £363
Median daily rate (50th Percentile) £471 £500 £475
Median % change year-on-year -5.75% +5.26% +5.56%
75th Percentile £575 £588 £588
90th Percentile £650 £675 £675
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - +5.00%
Number of hourly rates quoted 182 200 163
10th Percentile £12.42 £14.16 £12.48
25th Percentile £15.00 £18.90 £14.39
Median hourly rate £26.50 £36.75 £21.00
Median % change year-on-year -27.89% +75.00% +20.00%
75th Percentile £54.27 £70.12 £51.56
90th Percentile £70.00 £83.40 £67.31
UK median hourly rate £26.93 £35.57 £24.50
% change year-on-year -24.29% +45.16% +22.50%

ISO/IEC 20000
Job Vacancy Trend in the UK excluding London

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in the UK excluding London.

Daily rate trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ISO/IEC 20000 in the UK excluding London over the 6 months to 14 November 2024.

Daily rate histogram for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in the UK excluding London.

Hourly rate trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ISO/IEC 20000 in the UK excluding London over the 6 months to 14 November 2024.

Hourly rate histogram for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK excluding London region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +45 13 £500 -13.04% 2
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) WebLogic
Business Applications
1 2 (15.38%) Remedy ITSM
Cloud Services
1 3 (23.08%) Azure
1 3 (23.08%) Microsoft 365
Communications & Networking
1 4 (30.77%) Firewall
General
1 10 (76.92%) Analytical Skills
2 3 (23.08%) Public Sector
2 3 (23.08%) Social Skills
3 2 (15.38%) Aerospace
4 1 (7.69%) Finance
4 1 (7.69%) Organisational Skills
Job Titles
1 6 (46.15%) Analyst
2 4 (30.77%) Service Analyst
2 4 (30.77%) Service Desk Analyst
3 3 (23.08%) Change and Release Manager
3 3 (23.08%) Change Manager
3 3 (23.08%) IT Change Manager
3 3 (23.08%) IT Manager
3 3 (23.08%) Release Manager
4 2 (15.38%) Operations Analyst
5 1 (7.69%) 1st Line Support
5 1 (7.69%) Applications Engineer
5 1 (7.69%) Senior
5 1 (7.69%) Senior Analyst
5 1 (7.69%) Senior Operations Analyst
5 1 (7.69%) Wintel Analyst
Libraries, Frameworks & Software Standards
1 1 (7.69%) Oracle Fusion
Miscellaneous
1 4 (30.77%) Linux Command Line
2 2 (15.38%) Self-Motivation
Operating Systems
1 5 (38.46%) Unix
1 5 (38.46%) Windows
2 4 (30.77%) Linux
Processes & Methodologies
1 13 (100.00%) ITIL
2 9 (69.23%) Service Management
3 5 (38.46%) Continuous Improvement
3 5 (38.46%) Release Management
4 4 (30.77%) Change Management
4 4 (30.77%) High Availability
4 4 (30.77%) Network Monitoring
4 4 (30.77%) Problem-Solving
4 4 (30.77%) Risk Register
5 3 (23.08%) Customer Service
5 3 (23.08%) Risk Management
6 2 (15.38%) Critical Success Factor
6 2 (15.38%) ITSM
6 2 (15.38%) Proactive Monitoring
6 2 (15.38%) Process Improvement
6 2 (15.38%) Service Desk Management
7 1 (7.69%) Agile
7 1 (7.69%) Analytics
7 1 (7.69%) Incident Management
7 1 (7.69%) Workload Management
Programming Languages
1 1 (7.69%) PowerShell
1 1 (7.69%) R
1 1 (7.69%) Shell Script
Qualifications
1 5 (38.46%) ITIL Certification
1 5 (38.46%) Security Cleared
2 3 (23.08%) Azure Certification
2 3 (23.08%) Degree
2 3 (23.08%) DV Cleared
2 3 (23.08%) Microsoft Certification
3 2 (15.38%) BPSS Clearance
4 1 (7.69%) SC Cleared
Quality Assurance & Compliance
1 7 (53.85%) ISO 9001
1 7 (53.85%) ISO/IEC 27001
2 3 (23.08%) GRC
System Software
1 4 (30.77%) Active Directory
Systems Management
1 3 (23.08%) Microsoft Intune
2 2 (15.38%) IBM BigFix
2 2 (15.38%) Tivoli
2 2 (15.38%) ZABBIX
Vendors
1 4 (30.77%) Remedy
1 4 (30.77%) ServiceNow
2 3 (23.08%) Apple
2 3 (23.08%) Microsoft
3 2 (15.38%) SolarWinds
4 1 (7.69%) Oracle