IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £188 according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
20 May 2024		 Same period 2023 Same period 2022
Rank 405 454 572
Rank change year-on-year +49 +118 -11
Contract jobs requiring an IT Support Engineer 177 248 299
As % of all contract jobs advertised in the UK 0.42% 0.43% 0.34%
As % of the Job Titles category 0.45% 0.46% 0.35%
Number of daily rates quoted 138 162 181
10th Percentile £123 £130 £138
25th Percentile £143 £153 £163
Median daily rate (50th Percentile) £188 £186 £200
Median % change year-on-year +0.67% -6.88% +17.65%
75th Percentile £248 £265 £258
90th Percentile £300 £350 £388
UK excluding London median daily rate £175 £180 £190
% change year-on-year -2.78% -5.26% +26.67%
Number of hourly rates quoted 22 21 29
10th Percentile £12.53 £12.13 £12.76
25th Percentile £16.44 £14.18 £15.00
Median hourly rate £21.00 £17.70 £17.50
Median % change year-on-year +18.64% +1.14% +11.46%
75th Percentile £22.83 £23.75 £19.06
90th Percentile £41.75 £30.00 £21.10
UK excluding London median hourly rate £18.14 £18.85 £17.50
% change year-on-year -3.79% +7.71% +10.41%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,468 54,175 84,246
% of contract IT jobs with a recognized job title 92.79% 94.61% 95.40%
Number of daily rates quoted 25,716 37,826 59,224
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £543 £525
Median % change year-on-year -3.23% +3.33% +8.47%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £489 £500 £475
% change year-on-year -2.20% +5.26% +11.76%
Number of hourly rates quoted 2,674 1,504 2,051
10th Percentile £12.83 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.82
Median hourly rate £36.50 £45.00 £23.91
Median % change year-on-year -18.89% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.90 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +4.19%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 20 May 2024.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 20 May 2024.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +65 151 £195 -2.50% 195
UK excluding London +3 115 £175 -2.78% 150
London +84 59 £211 +8.33% 54
North of England +22 26 £190 -15.56% 40
South East +17 23 £155 -31.11% 40
Work from Home +85 19 £255 +27.50% 45
Midlands +5 18 £150 -33.33% 23
East Midlands +15 15 £150 -52.38% 13
East of England +12 14 £200 - 13
Yorkshire +19 13 £200 +17.65% 16
Wales +21 12 £145 -15.94% 2
South West -2 11 £143 -18.57% 28
Scotland +32 10 £200 +29.03% 5
North West +7 8 £158 -48.78% 20
North East +14 5 £175 +27.27% 4
West Midlands +10 3 £175 +12.90% 10
Northern Ireland -6 1 - -

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2024, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 107 (60.45%) Windows
2 86 (48.59%) Microsoft 365
3 71 (40.11%) Active Directory
4 63 (35.59%) Microsoft
5 60 (33.90%) Social Skills
6 47 (26.55%) Customer Service
7 39 (22.03%) Problem-Solving
8 35 (19.77%) Windows 10
9 28 (15.82%) Azure
9 28 (15.82%) SCCM
10 26 (14.69%) Microsoft Office
11 25 (14.12%) Microsoft Exchange
12 24 (13.56%) Microsoft Intune
13 22 (12.43%) Finance
14 20 (11.30%) ITIL
15 18 (10.17%) ServiceNow
16 17 (9.60%) LAN
16 17 (9.60%) Windows Server
17 16 (9.04%) Apple
17 16 (9.04%) Asset Management
17 16 (9.04%) Video Conferencing
18 15 (8.47%) Security Cleared
19 14 (7.91%) Manufacturing
20 12 (6.78%) DHCP
20 12 (6.78%) SharePoint
20 12 (6.78%) Apple iOS
20 12 (6.78%) Onboarding
21 11 (6.21%) SC Cleared
21 11 (6.21%) Cisco
21 11 (6.21%) Wi-Fi

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (14.12%) Microsoft Exchange
2 12 (6.78%) SharePoint
3 4 (2.26%) Skype for Business
4 1 (0.56%) Apache
4 1 (0.56%) Confluence
4 1 (0.56%) JBoss
4 1 (0.56%) nginx
4 1 (0.56%) Tomcat
Applications
1 26 (14.69%) Microsoft Office
2 8 (4.52%) Microsoft Excel
3 6 (3.39%) Microsoft PowerPoint
4 5 (2.82%) Microsoft Project
5 1 (0.56%) Acrobat
Business Applications
1 1 (0.56%) ION MarketView
1 1 (0.56%) Temenos T24
Cloud Services
1 86 (48.59%) Microsoft 365
2 28 (15.82%) Azure
3 10 (5.65%) Entra ID
4 6 (3.39%) AWS
5 5 (2.82%) Power Platform
6 3 (1.69%) Asana
6 3 (1.69%) Slack
6 3 (1.69%) WhatsApp
7 2 (1.13%) Amazon EC2
7 2 (1.13%) Google Workspace
7 2 (1.13%) OneDrive
8 1 (0.56%) Adobe Creative Cloud
8 1 (0.56%) Dynamics 365
Communications & Networking
1 17 (9.60%) LAN
2 12 (6.78%) DHCP
3 11 (6.21%) Wi-Fi
4 10 (5.65%) DNS
4 10 (5.65%) Firewall
4 10 (5.65%) VPN
4 10 (5.65%) WAN
5 8 (4.52%) Internet
6 7 (3.95%) Remote Desktop
6 7 (3.95%) TCP/IP
7 6 (3.39%) Wireless
8 5 (2.82%) VLAN
9 4 (2.26%) Cisco IOS
9 4 (2.26%) SAN
9 4 (2.26%) Skype
10 2 (1.13%) Intranet
10 2 (1.13%) SD-WAN
10 2 (1.13%) Telepresence
10 2 (1.13%) VoIP
11 1 (0.56%) WebEx
Database & Business Intelligence
1 4 (2.26%) Power BI
2 1 (0.56%) RDBMS
2 1 (0.56%) Relational Database
2 1 (0.56%) SQL Server
Development Applications
1 5 (2.82%) JIRA
General
1 60 (33.90%) Social Skills
2 22 (12.43%) Finance
3 14 (7.91%) Manufacturing
4 8 (4.52%) Analytical Skills
4 8 (4.52%) Public Sector
5 7 (3.95%) Telecoms
6 6 (3.39%) Law
7 4 (2.26%) Electronics
7 4 (2.26%) Marketing
8 3 (1.69%) Financial Institution
8 3 (1.69%) Presentation Skills
9 2 (1.13%) Automotive
9 2 (1.13%) Documentation Skills
9 2 (1.13%) French Language
9 2 (1.13%) Organisational Skills
9 2 (1.13%) Portuguese Language
9 2 (1.13%) Spanish Language
10 1 (0.56%) Aviation
10 1 (0.56%) Front Office
10 1 (0.56%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.56%) IBM Integration Bus
1 1 (0.56%) Middleware
Miscellaneous
1 16 (9.04%) Video Conferencing
2 12 (6.78%) Onboarding
3 9 (5.08%) Driving Licence
3 9 (5.08%) iPhone
4 5 (2.82%) NHS
5 3 (1.69%) BYOD
5 3 (1.69%) Data Centre
5 3 (1.69%) Life Science
5 3 (1.69%) Management Information System
5 3 (1.69%) Renewable Energy
5 3 (1.69%) Self-Motivation
6 2 (1.13%) Analytical Mindset
6 2 (1.13%) Blackberry
6 2 (1.13%) CMDB
6 2 (1.13%) Smartphone
7 1 (0.56%) Client/Server
7 1 (0.56%) Data Protection Act
7 1 (0.56%) EPoS
7 1 (0.56%) Housing Association
7 1 (0.56%) Smartcard
Operating Systems
1 107 (60.45%) Windows
2 35 (19.77%) Windows 10
3 17 (9.60%) Windows Server
4 12 (6.78%) Apple iOS
5 10 (5.65%) Android
6 9 (5.08%) Windows 7
7 7 (3.95%) Linux
8 4 (2.26%) Unix
9 3 (1.69%) Mac OS
9 3 (1.69%) VMS
10 2 (1.13%) Mac OS X
11 1 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 47 (26.55%) Customer Service
2 39 (22.03%) Problem-Solving
3 20 (11.30%) ITIL
4 16 (9.04%) Asset Management
5 10 (5.65%) Service Delivery
6 8 (4.52%) Business Intelligence
6 8 (4.52%) Server Patching
7 7 (3.95%) Break/Fix
7 7 (3.95%) Continuous Improvement
7 7 (3.95%) Incident Management
7 7 (3.95%) Logistics
8 6 (3.39%) ITSM
8 6 (3.39%) Mobile Device Management
8 6 (3.39%) Service Management
9 5 (2.82%) Customer Experience
9 5 (2.82%) Kalman Filter
9 5 (2.82%) Migration
10 4 (2.26%) Inventory Management
10 4 (2.26%) Project Delivery
10 4 (2.26%) Server Management
Programming Languages
1 5 (2.82%) PowerShell
2 3 (1.69%) SQL
3 1 (0.56%) Java
3 1 (0.56%) Python
3 1 (0.56%) Shell Script
3 1 (0.56%) VBA
Qualifications
1 15 (8.47%) Security Cleared
2 11 (6.21%) SC Cleared
3 9 (5.08%) Degree
4 8 (4.52%) DBS Check
5 7 (3.95%) DV Cleared
6 5 (2.82%) A+ Certification
6 5 (2.82%) Microsoft Certification
7 3 (1.69%) ITIL Foundation Certificate
8 2 (1.13%) ITIL Certification
8 2 (1.13%) MCDST
9 1 (0.56%) CCNA
9 1 (0.56%) Cisco Certification
9 1 (0.56%) MCP
9 1 (0.56%) MCSA
Quality Assurance & Compliance
1 9 (5.08%) SLA
2 3 (1.69%) GAMP
2 3 (1.69%) GxP
3 2 (1.13%) Data Quality
4 1 (0.56%) Cyber Essentials
System Software
1 71 (40.11%) Active Directory
2 8 (4.52%) VMware Infrastructure
3 4 (2.26%) Hyper-V
4 1 (0.56%) BitLocker
4 1 (0.56%) Firmware
Systems Management
1 28 (15.82%) SCCM
2 24 (13.56%) Microsoft Intune
3 3 (1.69%) SCOM
3 3 (1.69%) SCVMM
3 3 (1.69%) WSUS
4 1 (0.56%) AirWatch
4 1 (0.56%) PaperCut
Vendors
1 63 (35.59%) Microsoft
2 18 (10.17%) ServiceNow
3 16 (9.04%) Apple
4 11 (6.21%) Cisco
5 10 (5.65%) Citrix
5 10 (5.65%) VMware
6 5 (2.82%) Veeam
7 4 (2.26%) Google
7 4 (2.26%) SAP
7 4 (2.26%) Zscaler
8 3 (1.69%) Bloomberg
8 3 (1.69%) Mitel
8 3 (1.69%) MobileIron
8 3 (1.69%) Palo Alto
8 3 (1.69%) Progress
9 2 (1.13%) Adobe
9 2 (1.13%) Okta
9 2 (1.13%) Polycom
10 1 (0.56%) Avid
10 1 (0.56%) IBM
203 IT Support Engineer jobs Nationwide