Customer Engagement Jobs in the UK excluding London

Customer Engagement
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 472 281 369
Rank change year-on-year -191 +88 +98
Permanent jobs citing Customer Engagement 327 644 675
As % of all permanent jobs advertised in the UK excluding London 0.41% 1.17% 0.88%
As % of the Processes & Methodologies category 0.51% 1.22% 0.94%
Number of salaries quoted 184 171 217
10th Percentile £28,500 £25,625 £30,300
25th Percentile £32,500 £38,750 £42,500
Median annual salary (50th Percentile) £47,500 £59,000 £55,000
Median % change year-on-year -19.49% +7.27% +4.76%
75th Percentile £61,250 £75,000 £71,250
90th Percentile £78,375 £95,000 £86,000
UK median annual salary £60,000 £69,000 £62,500
% change year-on-year -13.04% +10.40% +4.17%

All Process and Methodology Skills
UK excluding London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 64,702 52,760 72,012
As % of all permanent jobs advertised in the UK excluding London 80.77% 95.48% 94.30%
Number of salaries quoted 43,767 28,367 41,386
10th Percentile £27,500 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +8.81%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,500
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Customer Engagement
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Engagement in the UK excluding London.

Salary trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Engagement in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for Customer Engagement in the UK excluding London

Customer Engagement
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -164 76 £40,000 -5.88% 37
East of England +35 72 £45,000 -30.77% 20
Midlands -25 62 £57,500 -14.81% 30
North West -46 58 £40,000 -29.82% 24
South West -19 57 £42,500 -20.93% 16
South East -92 43 £62,100 -2.59% 49
West Midlands +8 41 £57,500 -14.81% 21
East Midlands -35 21 £47,500 +18.75% 9
Scotland -109 17 £40,000 -44.83% 6
North East -11 10 £42,500 +102.38% 5
Yorkshire -112 8 £60,000 +41.18% 8
Wales -16 2 £70,000 +16.67% 5
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (2.75%) CMS
2 8 (2.45%) SharePoint
3 6 (1.83%) Microsoft Exchange
4 4 (1.22%) Confluence
5 3 (0.92%) Umbraco
Applications
1 18 (5.50%) Microsoft Office
2 13 (3.98%) Microsoft Project
3 11 (3.36%) Microsoft Excel
4 8 (2.45%) Microsoft PowerPoint
4 8 (2.45%) MS Visio
5 2 (0.61%) Windchill
6 1 (0.31%) Acrobat
6 1 (0.31%) Chatbot
Business Applications
1 35 (10.70%) Dynamics CRM
2 5 (1.53%) Dynamics NAV
3 4 (1.22%) MIS ActiveH
4 2 (0.61%) Salesforce CRM
5 1 (0.31%) Oracle EBS
5 1 (0.31%) SAP S/4HANA
5 1 (0.31%) SAP SD
5 1 (0.31%) Shopify
Cloud Services
1 53 (16.21%) Power Platform
2 43 (13.15%) Dynamics 365
3 33 (10.09%) Power Automate
4 25 (7.65%) Azure
5 23 (7.03%) Microsoft 365
5 23 (7.03%) PowerApps
6 19 (5.81%) SaaS
7 11 (3.36%) AWS
8 8 (2.45%) Serverless
9 4 (1.22%) Lucidchart
9 4 (1.22%) PaaS
10 3 (0.92%) Azure DevOps
10 3 (0.92%) Azure Logic Apps
10 3 (0.92%) Azure Service Bus
11 2 (0.61%) Azure Data Factory
11 2 (0.61%) Azure Functions
11 2 (0.61%) Azure Synapse Analytics
12 1 (0.31%) Entra ID
12 1 (0.31%) GCP
12 1 (0.31%) OneDrive
Communications & Networking
1 68 (20.80%) WAN
2 64 (19.57%) SD-WAN
3 33 (10.09%) Cisco Firepower
4 19 (5.81%) 5G
5 4 (1.22%) LAN
5 4 (1.22%) TCP/IP
6 3 (0.92%) DHCP
6 3 (0.92%) DNS
6 3 (0.92%) LTE
6 3 (0.92%) Wireless
7 2 (0.61%) Broadband
7 2 (0.61%) Firewall
7 2 (0.61%) Internet
7 2 (0.61%) PBX
7 2 (0.61%) VoIP
8 1 (0.31%) DKIM
8 1 (0.31%) DMARC
8 1 (0.31%) Radio Access Network
8 1 (0.31%) VLAN
Database & Business Intelligence
1 23 (7.03%) Power BI
2 14 (4.28%) SQL Server
3 7 (2.14%) SQL Server Integration Services
4 6 (1.83%) Power Query
4 6 (1.83%) SQL Server Analysis Services
4 6 (1.83%) SQL Server Reporting Services
5 4 (1.22%) GIS
5 4 (1.22%) Tableau
6 3 (0.92%) Azure SQL Database
7 2 (0.61%) Data Lake
8 1 (0.31%) Data Warehouse
8 1 (0.31%) Electronic Patient Records
8 1 (0.31%) NoSQL
8 1 (0.31%) PostgreSQL
Development Applications
1 6 (1.83%) SQL Server Management Studio (SSMS)
2 5 (1.53%) JIRA
3 3 (0.92%) Git
3 3 (0.92%) Visual Studio
4 2 (0.61%) Jenkins
4 2 (0.61%) Rational DOORS
General
1 122 (37.31%) Social Skills
2 47 (14.37%) Finance
3 39 (11.93%) Analytical Skills
3 39 (11.93%) Marketing
4 36 (11.01%) Presentation Skills
5 28 (8.56%) Retail
6 24 (7.34%) Automotive
7 16 (4.89%) Inclusion and Diversity
8 12 (3.67%) Organisational Skills
9 11 (3.36%) Public Sector
10 10 (3.06%) Aerospace
11 9 (2.75%) German Language
11 9 (2.75%) Law
11 9 (2.75%) Telecoms
12 8 (2.45%) French Language
13 6 (1.83%) Documentation Skills
14 4 (1.22%) Influencing Skills
14 4 (1.22%) Manufacturing
14 4 (1.22%) Publishing
15 3 (0.92%) Local Government
Job Titles
1 77 (23.55%) Architect
2 69 (21.10%) Senior
3 48 (14.68%) Cisco Architect
3 48 (14.68%) Consultant
3 48 (14.68%) Senior Architect
3 48 (14.68%) Senior Cisco Architect
4 34 (10.40%) Developer
4 34 (10.40%) Lead
5 33 (10.09%) Cisco Security Architect
5 33 (10.09%) Security Architect
5 33 (10.09%) Senior Security Architect
6 28 (8.56%) Solutions Architect
7 21 (6.42%) Analyst
8 17 (5.20%) Project Manager
9 16 (4.89%) GNSS Engineer
9 16 (4.89%) Lead Consultant
9 16 (4.89%) RF Engineer
10 15 (4.59%) Cisco Solutions Architect
10 15 (4.59%) Senior Cisco Solutions Architect
10 15 (4.59%) Senior Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (4.28%) REST
2 12 (3.67%) .NET
3 7 (2.14%) .NET Core
4 4 (1.22%) CSS
4 4 (1.22%) HTML
5 3 (0.92%) ASP.NET Web API
5 3 (0.92%) jQuery
5 3 (0.92%) Razor View Engine
5 3 (0.92%) RESTful
5 3 (0.92%) Twitter Bootstrap
5 3 (0.92%) WCF
6 2 (0.61%) .NET Framework
6 2 (0.61%) NumPy
6 2 (0.61%) Pandas
6 2 (0.61%) React
6 2 (0.61%) SciPy
6 2 (0.61%) SOAP
6 2 (0.61%) Web Services
7 1 (0.31%) ASP.NET
7 1 (0.31%) XML
Miscellaneous
1 58 (17.74%) Data Centre
2 17 (5.20%) Blog
2 17 (5.20%) Client/Server
2 17 (5.20%) IoT
2 17 (5.20%) Raspberry Pi
2 17 (5.20%) Self-Motivation
3 13 (3.98%) Virtual Team
4 12 (3.67%) Low-Code
5 9 (2.75%) AS400
5 9 (2.75%) Digital Signage
5 9 (2.75%) iSeries
6 8 (2.45%) GNSS
6 8 (2.45%) Onboarding
7 5 (1.53%) Product Ownership
8 3 (0.92%) CCTV
8 3 (0.92%) Enterprise Cloud
8 3 (0.92%) Enterprise Software
8 3 (0.92%) Management Information System
8 3 (0.92%) Mobile App
8 3 (0.92%) Security Posture
Operating Systems
1 30 (9.17%) Android
2 21 (6.42%) Linux
3 18 (5.50%) Apple iOS
4 13 (3.98%) Windows
5 11 (3.36%) Windows 10
6 1 (0.31%) Windows Server
6 1 (0.31%) Windows Server 2019
Processes & Methodologies
1 88 (26.91%) Presales
2 86 (26.30%) Problem-Solving
3 65 (19.88%) Time Management
4 64 (19.57%) Analytics
5 56 (17.13%) Cybersecurity
5 56 (17.13%) Project Delivery
6 54 (16.51%) Agile
7 52 (15.90%) Software Licensing
8 48 (14.68%) CRM
9 47 (14.37%) Customer Service
10 34 (10.40%) Project Management
11 33 (10.09%) Mentoring
12 31 (9.48%) Coaching
12 31 (9.48%) Customer Requirements
13 26 (7.95%) Commercial Awareness
13 26 (7.95%) Decision-Making
13 26 (7.95%) Information Security
14 24 (7.34%) Business Intelligence
15 23 (7.03%) Business Development
16 22 (6.73%) Requirements Gathering
Programming Languages
1 16 (4.89%) Python
1 16 (4.89%) SQL
2 14 (4.28%) C#
3 13 (3.98%) C
4 10 (3.06%) JavaScript
5 9 (2.75%) R
6 7 (2.14%) C++
7 2 (0.61%) PHP
8 1 (0.31%) Java
8 1 (0.31%) Ruby
8 1 (0.31%) TypeScript
Qualifications
1 103 (31.50%) Degree
2 50 (15.29%) CCNP
2 50 (15.29%) Cisco Certification
3 48 (14.68%) CCNA
4 25 (7.65%) Security Cleared
5 19 (5.81%) SC Cleared
6 16 (4.89%) CISA
6 16 (4.89%) CISM
7 15 (4.59%) CRISC
8 10 (3.06%) Computer Science Degree
8 10 (3.06%) PhD
9 8 (2.45%) PRINCE2 Practitioner
10 6 (1.83%) Master's Degree
11 4 (1.22%) DBS Check
11 4 (1.22%) Microsoft Certification
11 4 (1.22%) Six Sigma Green Belt
12 2 (0.61%) BC Cleared
12 2 (0.61%) DV Cleared
12 2 (0.61%) HND
12 2 (0.61%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (5.81%) ISO/IEC 27001
2 17 (5.20%) GRC
3 15 (4.59%) GDPR
4 12 (3.67%) QA
5 9 (2.75%) SLA
6 6 (1.83%) Cyber Essentials
7 5 (1.53%) ISO 9001
8 4 (1.22%) Cyber Essentials PLUS
9 3 (0.92%) SOC 2
10 2 (0.61%) Actionable Recommendations
11 1 (0.31%) NCSC
11 1 (0.31%) PMO
System Software
1 10 (3.06%) Active Directory
2 3 (0.92%) Docker
2 3 (0.92%) VMware Infrastructure
3 1 (0.31%) Hyper-V
Systems Management
1 33 (10.09%) Stealthwatch
2 15 (4.59%) CASB
3 2 (0.61%) Kubernetes
4 1 (0.31%) Computer Emergency Response Teams
Vendors
1 130 (39.76%) Microsoft
2 56 (17.13%) Adobe
3 50 (15.29%) Apple
3 50 (15.29%) Cisco
4 48 (14.68%) Meraki
5 11 (3.36%) IBM
5 11 (3.36%) SAP
6 8 (2.45%) ANSYS
6 8 (2.45%) Computacenter
7 7 (2.14%) Salesforce
8 5 (1.53%) Ericsson
9 4 (1.22%) Marketo
9 4 (1.22%) ServiceNow
9 4 (1.22%) VMware
10 2 (0.61%) Avaya
10 2 (0.61%) Google
10 2 (0.61%) HubSpot
10 2 (0.61%) Nokia
10 2 (0.61%) PTC
10 2 (0.61%) Ribbon