Customer Engagement Jobs in the UK excluding London

Customer Engagement
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 257 289 386
Rank change year-on-year +32 +97 -18
Permanent jobs citing Customer Engagement 511 361 531
As % of all permanent jobs advertised in the UK excluding London 0.94% 1.08% 0.79%
As % of the Processes & Methodologies category 1.14% 1.14% 0.82%
Number of salaries quoted 94 128 216
10th Percentile £37,875 £33,200 £30,500
25th Percentile £53,125 £34,000 £42,188
Median annual salary (50th Percentile) £67,500 £50,000 £57,231
Median % change year-on-year +35.00% -12.63% +4.06%
75th Percentile £80,000 £64,063 £73,750
90th Percentile £98,750 £86,500 £90,700
UK median annual salary £70,000 £60,000 £70,000
% change year-on-year +16.67% -14.29% +7.69%

All Process and Methodology Skills
UK excluding London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 44,852 31,653 64,563
As % of all permanent jobs advertised in the UK excluding London 82.42% 94.39% 95.64%
Number of salaries quoted 19,726 21,312 37,405
10th Percentile £31,250 £28,500 £30,750
25th Percentile £40,748 £39,000 £40,000
Median annual salary (50th Percentile) £54,793 £52,500 £52,500
Median % change year-on-year +4.37% - +5.00%
75th Percentile £68,750 £67,500 £68,750
90th Percentile £81,250 £81,250 £82,500
UK median annual salary £60,000 £60,000 £60,000
% change year-on-year - - +4.35%

Customer Engagement
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Engagement in the UK excluding London.

Salary trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Engagement in the UK excluding London over the 6 months to 14 November 2024.

Salary histogram for Customer Engagement in the UK excluding London

Customer Engagement
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK excluding London region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +30 120 £68,750 +17.02% 57
Midlands +25 85 £72,500 +26.09% 23
Scotland +22 84 £71,991 +30.89% 13
North of England -39 80 £63,000 +40.00% 37
East of England 0 64 £90,000 +57.89% 23
South West +43 60 £57,250 +42.19% 20
West Midlands +4 45 £72,500 +13.73% 19
North West -59 44 £63,000 +32.63% 20
East Midlands -10 40 £42,500 -16.67% 4
Yorkshire +27 36 £73,750 +59.46% 11
Wales +16 18 £67,500 +98.53% 6
Northern Ireland -7 2 £80,000 - 6
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (2.54%) SharePoint
2 5 (0.98%) Microsoft Exchange
3 4 (0.78%) Apache Spark
4 1 (0.20%) CMS
4 1 (0.20%) Confluence
Applications
1 10 (1.96%) Microsoft Excel
2 6 (1.17%) Microsoft PowerPoint
3 3 (0.59%) Microsoft Office
3 3 (0.59%) Microsoft Project
3 3 (0.59%) MS Visio
4 2 (0.39%) Windchill
5 1 (0.20%) Chatbot
Business Applications
1 42 (8.22%) Dynamics CRM
2 5 (0.98%) Sparx Enterprise Architect
3 2 (0.39%) NetSuite
3 2 (0.39%) Salesforce CRM
Cloud Services
1 58 (11.35%) Power Platform
2 53 (10.37%) Dynamics 365
3 40 (7.83%) Microsoft 365
4 39 (7.63%) Azure
5 32 (6.26%) AWS
6 29 (5.68%) Power Automate
7 18 (3.52%) PowerApps
8 14 (2.74%) MailChimp
9 13 (2.54%) SaaS
10 12 (2.35%) Azure Logic Apps
11 10 (1.96%) Serverless
12 5 (0.98%) GitHub
12 5 (0.98%) OneDrive
13 4 (0.78%) Azure Data Factory
13 4 (0.78%) Azure Synapse Analytics
13 4 (0.78%) Salesforce Sales Cloud
13 4 (0.78%) Salesforce Service Cloud
14 3 (0.59%) Azure DevOps
14 3 (0.59%) Entra ID
15 2 (0.39%) GCP
Communications & Networking
1 22 (4.31%) WAN
2 17 (3.33%) SD-WAN
3 15 (2.94%) Cisco Firepower
4 13 (2.54%) Firewall
5 12 (2.35%) 5G
5 12 (2.35%) Internet
6 11 (2.15%) Network Security
7 10 (1.96%) LTE
8 5 (0.98%) LAN
8 5 (0.98%) MPLS
8 5 (0.98%) Wi-Fi
8 5 (0.98%) WLAN
9 3 (0.59%) SDH
9 3 (0.59%) TCP/IP
9 3 (0.59%) VLAN
10 2 (0.39%) HTTP
11 1 (0.20%) DKIM
11 1 (0.20%) DMARC
11 1 (0.20%) DNS
11 1 (0.20%) Unified Communications
Database & Business Intelligence
1 24 (4.70%) Power BI
2 11 (2.15%) SQL Server Reporting Services
3 10 (1.96%) SQL Server Integration Services
3 10 (1.96%) Tableau
4 8 (1.57%) Data Warehouse
4 8 (1.57%) SQL Server
5 6 (1.17%) Data Lake
5 6 (1.17%) NoSQL
6 3 (0.59%) Big Data
6 3 (0.59%) Elasticsearch
6 3 (0.59%) PostgreSQL
7 2 (0.39%) Azure SQL Database
7 2 (0.39%) Data Mart
7 2 (0.39%) Metadata
7 2 (0.39%) MongoDB
7 2 (0.39%) Neo4j
Development Applications
1 12 (2.35%) Jenkins
2 6 (1.17%) Git
2 6 (1.17%) Vagrant
3 4 (0.78%) JIRA
4 3 (0.59%) IntelliJ
4 3 (0.59%) Rational DOORS
5 2 (0.39%) GitLab
6 1 (0.20%) Bitbucket
6 1 (0.20%) Eclipse
6 1 (0.20%) Postman
6 1 (0.20%) Selenium
6 1 (0.20%) TestRail
6 1 (0.20%) Visual Studio Code
General
1 85 (16.63%) Social Skills
2 51 (9.98%) Marketing
3 35 (6.85%) Finance
4 25 (4.89%) Analytical Skills
5 18 (3.52%) Telecoms
6 15 (2.94%) Presentation Skills
7 14 (2.74%) Public Sector
8 7 (1.37%) Inclusion and Diversity
8 7 (1.37%) Manufacturing
9 6 (1.17%) Influencing Skills
10 4 (0.78%) Banking
11 3 (0.59%) Aerospace
11 3 (0.59%) French Language
11 3 (0.59%) German Language
11 3 (0.59%) Law
11 3 (0.59%) Organisational Skills
11 3 (0.59%) Tech for Good
12 2 (0.39%) Advertising
12 2 (0.39%) Billing
12 2 (0.39%) Health Technology
Job Titles
1 283 (55.38%) Engineering Manager
2 49 (9.59%) Architect
2 49 (9.59%) Lead
3 42 (8.22%) Senior
4 25 (4.89%) Developer
5 21 (4.11%) Consultant
6 18 (3.52%) Solutions Architect
7 15 (2.94%) Cisco Architect
7 15 (2.94%) Cisco Security Architect
7 15 (2.94%) Cybersecurity Architect
7 15 (2.94%) Security Architect
7 15 (2.94%) Senior Architect
7 15 (2.94%) Senior Cisco Architect
7 15 (2.94%) Senior Security Architect
8 13 (2.54%) Analyst
8 13 (2.54%) Delivery Manager
8 13 (2.54%) Service Delivery Manager
8 13 (2.54%) Service Manager
9 11 (2.15%) Dynamics 365 Developer
10 9 (1.76%) CRM Developer
Libraries, Frameworks & Software Standards
1 10 (1.96%) .NET
2 8 (1.57%) Spring
3 6 (1.17%) JSON
3 6 (1.17%) React
4 5 (0.98%) REST
4 5 (0.98%) RESTful
4 5 (0.98%) SOAP
5 4 (0.78%) J2EE
5 4 (0.78%) Middleware
5 4 (0.78%) Node.js
5 4 (0.78%) Visualforce
6 3 (0.59%) Web Services
7 2 (0.39%) .NET Core
7 2 (0.39%) CSS
7 2 (0.39%) Hibernate
7 2 (0.39%) HTML
7 2 (0.39%) Kafka
7 2 (0.39%) Spring Boot
8 1 (0.20%) Elastic Stack
8 1 (0.20%) HTML5 Canvas
Miscellaneous
1 19 (3.72%) Data Centre
2 15 (2.94%) Low-Code
3 9 (1.76%) Legacy Systems
4 8 (1.57%) Product Ownership
4 8 (1.57%) Virtual Team
5 6 (1.17%) e-Learning
6 5 (0.98%) Operational Technology
7 4 (0.78%) Enterprise Software
7 4 (0.78%) Onboarding
7 4 (0.78%) Self-Motivation
8 3 (0.59%) Analytical Mindset
8 3 (0.59%) Cyber Threat
9 2 (0.39%) Cloud Native
9 2 (0.39%) Credit Risk
9 2 (0.39%) Data Fabric
9 2 (0.39%) Enterprise Cloud
9 2 (0.39%) GNSS
9 2 (0.39%) IoT
9 2 (0.39%) Mobile App
9 2 (0.39%) NHS
Operating Systems
1 7 (1.37%) Windows
2 3 (0.59%) Linux
3 1 (0.20%) Windows 10
3 1 (0.20%) Windows Server 2016
3 1 (0.20%) Windows Server 2019
Processes & Methodologies
1 289 (56.56%) Systems Engineering
2 283 (55.38%) Model-Based Systems Engineering
3 54 (10.57%) CRM
3 54 (10.57%) Presales
4 44 (8.61%) Agile
4 44 (8.61%) Decision-Making
4 44 (8.61%) Project Management
5 37 (7.24%) Analytics
6 35 (6.85%) Problem-Solving
7 33 (6.46%) Business Intelligence
8 32 (6.26%) Customer Requirements
8 32 (6.26%) Customer Service
9 28 (5.48%) Roadmaps
10 27 (5.28%) Continuous Improvement
11 25 (4.89%) Service Delivery
12 22 (4.31%) Mentoring
12 22 (4.31%) Thought Leadership
13 21 (4.11%) Cybersecurity
14 20 (3.91%) Time Management
15 19 (3.72%) Coaching
Programming Languages
1 30 (5.87%) JavaScript
2 19 (3.72%) SQL
3 17 (3.33%) C#
4 12 (2.35%) Java
5 9 (1.76%) Python
6 4 (0.78%) Apex Code
6 4 (0.78%) Data Analysis Expressions
7 3 (0.59%) PHP
8 1 (0.20%) Bash
8 1 (0.20%) PowerShell
8 1 (0.20%) Ruby
8 1 (0.20%) TypeScript
Qualifications
1 320 (62.62%) Degree
2 288 (56.36%) Master's Degree
3 283 (55.38%) Chartered Engineer
4 20 (3.91%) CCNA
4 20 (3.91%) CCNP
4 20 (3.91%) Cisco Certification
5 7 (1.37%) Microsoft Certification
5 7 (1.37%) Security Cleared
6 5 (0.98%) ACCA
6 5 (0.98%) AWS Certification
6 5 (0.98%) AWS Certified Solutions Architect
6 5 (0.98%) CCIE
6 5 (0.98%) CITP
6 5 (0.98%) MBA
7 4 (0.78%) Azure Certification
7 4 (0.78%) Numerate Degree
7 4 (0.78%) PRINCE2 Practitioner
7 4 (0.78%) SC Cleared
7 4 (0.78%) TOGAF Certification
8 3 (0.59%) DBS Check
Quality Assurance & Compliance
1 19 (3.72%) PMO
2 11 (2.15%) Data Quality
3 5 (0.98%) GDPR
4 4 (0.78%) California Consumer Privacy Act
4 4 (0.78%) PCI DSS
5 3 (0.59%) QA
5 3 (0.59%) SLA
6 1 (0.20%) Accessibility
6 1 (0.20%) ISO/IEC 15288
System Software
1 12 (2.35%) Docker
2 4 (0.78%) VMware Infrastructure
3 3 (0.59%) Hyper-V
4 2 (0.39%) Active Directory
Systems Management
1 17 (3.33%) Kubernetes
2 15 (2.94%) Stealthwatch
3 11 (2.15%) Terraform
4 6 (1.17%) Packer
4 6 (1.17%) Progress Chef
5 5 (0.98%) Ansible
5 5 (0.98%) Microsoft Intune
6 1 (0.20%) Kibana
6 1 (0.20%) logstash
6 1 (0.20%) Rancher
Vendors
1 82 (16.05%) Microsoft
2 23 (4.50%) Cisco
3 20 (3.91%) Apple
3 20 (3.91%) Meraki
4 19 (3.72%) Adobe
4 19 (3.72%) Salesforce
5 11 (2.15%) Oracle
6 10 (1.96%) Ericsson
7 7 (1.37%) SAP
8 5 (0.98%) Sparx
9 4 (0.78%) Databricks
9 4 (0.78%) Epicor
9 4 (0.78%) Google
9 4 (0.78%) Informatica
9 4 (0.78%) N-able
9 4 (0.78%) Salesforce Marketing Cloud
9 4 (0.78%) VMware
10 3 (0.59%) Computacenter
10 3 (0.59%) F5
10 3 (0.59%) Palo Alto