Chobham, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1st/2ndLineSupport Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupport Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »
BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2ndLineSupport Analyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2ndlinesupport analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor incoming Tickets … via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not limited to … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2ndLineSupport Analyst - Bath more »
2ndLinesupport engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndlinesupport hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLinesupport engineer - £35,000 - Oxford more »
Application Support - 2ndline Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2ndLine) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on (phone number removed) for more details and an immediate interview. Application Support - 2ndline For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »
Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Ada Meher
2ndLine Technical Support | £35,000 | Hull | On-site My client is looking for someone to join their support team to fulfil 2ndlinesupport responsibilities. The ideal candidate should possess on-site experience and will play a … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Linesupport team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. … Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Linesupport team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer more »
Job Title :2ndLineSupport Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2ndline engineers to deliver high quality customer support. 2ndline engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »
Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2ndLine IT Support Engineer - Rushden - £25K-£30K A 2ndLine IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their … the head office. No two days are the same, visiting different sites mainly around Rushden, and surrounding areas Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2ndline, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2ndLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2ndLine IT Support Engineer to join the team. As a leading technology company, you will become … to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … to date - please reach out to Gianluca @ circle recruitment (dot) com KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2ndLine, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange, Circle Recruitment is acting as more »
Orchard House, Park Rd, Elland, West Yorkshire HX5 9HP, West Yorkshire, United Kingdom
Sureserve Group
Now hiring: 2ndLineSupport Technician At Everwarm , excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple … and gather. We're currently seeking an Administrator Planner who shares our commitment to quality, service, and environmental improvement. Overview of role: The SSG 2ndLineSupport Technical position will be a dynamic, self-motivated IT professional with the opportunity to perform a 360 role … role their own, bringing fresh ideas and new tech to the forefront of the organisation. Travel will be required as you will be providing 2ndline technical support to SSG ICT users across several sites across the UK and therefore you must hold a UK more »
9 Argent Court, Sylvan Way, Southfields Business Park, Ba, Laindon, Essex, United Kingdom
Sureserve Group
Now hiring: 2ndLineSupport Technician At Everwarm , excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple … and gather. We're currently seeking an Administrator Planner who shares our commitment to quality, service, and environmental improvement. Overview of role: The SSG 2ndLineSupport Technical position will be a dynamic, self-motivated IT professional with the opportunity to perform a 360 role … role their own, bringing fresh ideas and new tech to the forefront of the organisation. Travel will be required as you will be providing 2ndline technical support to SSG ICT users across several sites across the UK and therefore you must hold a UK more »
Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLineSupport Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues … need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in more »
Job Title : 2ndLineSupport Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2ndLineSupport Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2ndLineSupport Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2ndLine remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2ndLinesupport in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
2NDLINE SDWAN SUPPORT ENGINEER - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2ndLine SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year **A national security clearance is required for this role but candidates not holding this level … of clearance might be considered** We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2ndline engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our … government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineer will also more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
2ndLine Application Support - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2ndLine Application Support Engineer to join their growing team. You will … be responsible for providing 2ndLine application support on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising … will have experience working in an environment where you are comfortable providing Technical, Software or Application Support. Responsibilities: Experience handling all incoming customer support cases with the ability to evaluate the cases to establish if it is a training requirement, product usage issue or a software bug. Document more »
2ndLineSupport Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily … working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between the … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2ndline IT Support to Windows Desktop and associated applications. You will be 2ndlinesupport on Servers and Application Services as well … as providing escalation point for 1st LineSupport team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2ndline IT Support to Windows Desktop and associated applications. You will be 2ndlinesupport on Servers and Application Services as … well as providing escalation point for 1st LineSupport team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows more »
York, England, United Kingdom Hybrid / WFH Options
Hays
2NDLINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2ndLine IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2ndLine, you will play a crucial role in providing remote and on-site technical support to end-users across our … experience and excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2ndlinesupport towards hardware and software issues (onsite and remote). Work closely with other Global Support teams … to resolve issues, manage IT Requests and provide assistance on 2ndline capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service more »
Title: 2ndLineSupport Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2ndLineSupport analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and more »
1st/2ndLineSupport Engineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st/2ndLine Engineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills, and a strong background … implementing and managing solutions for Backup, Disaster Recovery, and Business Continuity. Qualifications and Skills: Minimum of 4 years of experience as a 1st/2ndLine Engineer. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, VMware). Exceptional troubleshooting and problem-solving skills. Attention to more »
Job title: 2ndLineSupport Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2ndlinesupport Technician to join their team. This role requires someone more »
We are looking to recruit an experienced 2ndlinesupport engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2ndlinesupport in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot more »
Berkshire - Surrey, Guildford, Surrey, United Kingdom
hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLineSupport role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »