201 to 225 of 470 Service Delivery Jobs in the UK excluding London

and use this understanding to provide them with relevant and timely professional financial advice. Understand the issues facing a particular Directorate in terms of service delivery and work with the Delivery Support Manager to ensure that the financial support available from the Accountancy Support Pool meets that … requirement Keep abreast of the changes in service requirements for a Directorate and plan the personal and functional support required to best support delivery of those changes Work with Directorate Management teams on their key transformation plans and programmes of work and provide appropriate support, challenge and leadership more »

executing technology upgrade projects Contribute to developing and maintaining comprehensive internal knowledge base documentation Suggest and implement innovative ideas to streamline workflows and optimize service delivery Technical Expertise Required: Extensive hands-on experience with Azure and Microsoft 365 configuration, administration, and troubleshooting Proven expertise in virtualisation technologies and more »

entertainment to fostering community engagement and support. Job Description: This is a fantastic opportunity for someone with either a background in IT support/service delivery looking to move into a senior IT management position. The ideal candidate will be hands on, a self-starter and be motivated more »

benefits/package An incredibly exciting time to join a highly successful & rapidly growing SME. ‘Military friendly’ with the opportunity of great training for Service Leavers (will be reflected in initial salary), our client is a trusted service delivery partner within the defence industry. They specialise in more »

interface with customers during incidents, providing clear and reassuring communication. Technical Queries: Address customer inquiries with confidence and clarity. Prioritize Customer Needs: Conduct regular service delivery meetings to enhance customer satisfaction. Incident Reporting: Ensure timely and accurate reporting of security incidents to senior management and stakeholders. Team Leadership … analytical abilities to troubleshoot and develop efficient solutions. Crisis Management: Maintain composure and lead effectively during high-stress incidents. Operational Excellence: Metrics Matter: Monitor service level agreements (SLAs) and investigate deviations. Documentation and Compliance: Maintain comprehensive records of procedures and training requirements. Cross-Functional Collaboration: Work with internal departments … such as IT, Risk Management, and Compliance to ensure a holistic approach to security. Third Party Collaboration: Ensure external vendors and service providers align with SOC's security objectives and standards. Resource Allocation: Efficiently allocate resources to ensure optimal SOC performance. Qualifications Proven experience in a leadership role within more »

in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd … hard work, innovation, and collaboration. We offer competitive salaries as well as opportunities for career growth and development. Benefits: Holiday increasing with length of service Cycle to work scheme Regular work socials 30 Finish on a Friday If you feel you could be an asset to our team then more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … your leadership skills and experience in coordinating technical experts and customer relationships, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with all our internal customers areas to ensure effective communication of service delivery … whilst enabling increased confidence in performance by developing and implementing capability health supporting metrics. They will work in the development of, and management of, Service Level Agreements, order book, reporting and metrics for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and more »

IT Project Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some … site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives … are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and more »

complex in nature, spanning multiple utility disciplines (water & waste water, and HV/LV) and of a smaller scope and complexity, aligned in the delivery of the Capital Investment Plan. The projects will be delivered in a live operational environment and will require a collaborative approach to be adopted … stakeholder groups. Effective collaboration with supply chain and other stakeholders and technical competence in the design and build process are essential. You will be service minded and have a strong customer focus, being at the forefront of customer service delivery, both internally and externally. This role forms … part of a wider team focusing on the delivery of the Capital Investment Plan and operates within the Engineering Department. To apply, you should possess the following: Ideally hold a BSc/BEng or above in appropriate related technical discipline (Infrastructure/Civils/Civils bias MEICA) or equivalent more »

to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … be responsible for leading a portfolio of services for customers. Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies. Provide strong and effective commercial and financial leadership and insight, ensuring budgets more »

Playing a vital part of supporting Bolton Foundation NHS Trust to achieve our strategy and ambitions, you will provide an important and valued KLS service to every colleague and NHS student at Bolton NHS Foundation Trust, as well as other users from the local health economy. With responsibility for … the strategic development of a multidisciplinary KLS you will help to ensure we are fit for the future, with service quality and innovation at the front of everything we do, looking for opportunities to connect with and complement the wider learning and development offer. The KLS lead will lead … and manage a team of professionally qualified librarians and support staff to transform the service in line with national direction and best practice, ensuring assurance of the highest standards, supporting knowledge management, evidence based practice and research throughout the Trust. Main duties of the job Responsibility for the strategic more »

Job summary This is an exciting opportunity to join an established IAPT service as an Admin Assistant for the Lincoln Lincolnshire Talking Therapy Team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service. The successful applicant will be based at Lincoln LTT … supporting service delivery, working Mon 9-5 and 1 late shift per week on a rota. Duties include reception cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this. For further information please email Emma.pickering5 … if appropriate and rostered by the supervisor and Team manager, ensuring that office cover is maintained as the priority. LTT is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in more »

IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server 2016/2019 Active Directory, Office 365, Exchange Online, Azure VMware, Networking more »

have a lot to do. To ensure we continue to strive for excellence we need to safeguard our Teams by supporting them in the delivery of this critical work. The management and development of the team is of the highest priority. In this role you would provide strategic direction … Ability to work under pressure *Able to lead and motivate a multidisciplinary team *Evidence of people management skills including change-management and negotiation for service delivery *Excellent verbal and written communications skills *Sound clinical reasoning and decision making *Maintain integrity and confidentiality *Ability to perform in stressful and … and honestly with staff *Demonstrate initiative *Flexible *Requires the ability to adapt and quickly respond to changes that will impact on the provision of service Desirable *Proven analytical skills in interpreting complex information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

A leading blue-chip contractor is looking for someone to take a lead role in technical services delivery to customers on a large office block. You will work in close collaboration with the Senior Project Manager to maintain a local interface to Group Products and Performance so excellent communication … of escalation for Technical Services across this large site. Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and where required driving local initiatives as well as ensuring consistency in processes, systems and reporting Ensuring the efficient and consistent operation … lines to convert across Accounts Operations Support and lead account technical leadership to be responsible for the leadership of all resources involved in the delivery of Technical Services. (E.g., recruitment, ethics, performance assessment, personal development, personal wellbeing etc. Actively manage the professional development of leadership. Support the development and more »

the Change Advisory Board (CAB) and Architecture Review Board (ARB Qualifications and Experience Practical experience in successfully working within IT projects from inception to delivery utilising a mix of internal and external resources Operational background in a multi-channel business in a distribution or supply chain, FMCG or similar … organisation Functional end to end experience across eCommerce, Commercial, Supply Chain and Customer Service, with a solid understanding of B2B and B2C processes together with the financial relationships relating to each function Solid knowledge of interfaces and interactions between core internal applications (eCommerce Platform & ERP ideally) and external partners … services Experienced in sustaining strong working relationships with business stakeholders and the IT Development Team Practical experience of best practice methodology in solution and service delivery and in project management, using both waterfall & agile methodologies Enthusiastic and flexible with a pragmatic, hands-on approach, with the ability to more »

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

Avoidance Team) referral pathway and respond clinically to admission avoidance and support patients recently discharged home, with referrals coming from community services, the ambulance service and front door services at the acute hospitals. Be part of the Virtual Ward development in North Norfolk and work alongside the MDT to … support discharges from hospital. This is a 7 day a week service, weekend and Bank Holiday working will be expected. Hours of service delivery, 8am-8pm. We are committed to supporting our staff to have a good work - life balance, and flexible working options are available. We … Community Response Team with ongoing patient management in order to prevent avoidable admission to hospital and facilitating early supported discharge. To lead in the delivery of high standards of Physiotherapy interventions to patients within their own place of residence to prevent avoidable admissions to acute care. They will provide more »

which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department … as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1 st line or 2 nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or more »

If so, we are seeking enthusiastic and motivated administrators within our busy Integrated Single Point of Access (ISPA). The team provides a vital service that includes taking calls from patients, carers, GPs, hospitals, the Ambulance Service, and other healthcare agencies and professionals, and processing email referrals and … by team lead Liaise with Team Leaders, Community Matrons and staff within the South West Hampshire Division to provide a safe, effective and timely service to patients and carers Provide effective administrative support to the Integrated Care Teams and be able to work flexibly across the localities Ensure governance … and confidentiality guidelines and requirements are fully adhered to, processing all communications appropriately within guidelines Provide a flexible and responsive service according to the needs of the organisation to ensure service delivery standards are maintained at all times Support colleagues within administration teams Adhere to HR policies more »

may include the following examinations; Obstetric, Gynaecological, General Abdominal, Vascular, and additional examinations depending ontraining and knowledgebase. Adapt clinical remit in line with Departmental Service needs. This may include training toundertake newly developed ultrasound procedures. To act as an expert practitioner demonstrating advanced clinical competencies and knowledge. To assist … guidelines for best practice and propose changesin procedures and protocols in the department. To assist in the training of Student Sonographers in support of service continuity. To have an interest in all aspects of Ultrasound, with the ability to develop skills in newtechnology. Assess requests imaging: justifying and/… review images and ensure that supplementary imaging procedures/views are considered prior to patient departure from the Department. Provide a highly specialist clinical service and advice in the form of prompt formal written andverbal reports on ultrasound studies to the referring clinician. About us Established in 2003 East more »

follow-ups with external suppliers. Ensure services meet quality and profitability standards as per SLA agreements. Follow specified systems, processes, and methodologies for effective service delivery monitoring, control, and support. Assist in providing business reports as necessary. Attend Client Service Review Meetings as required. Develop and facilitate more »

Job Specification: Cyber Security Team Lead Service Care Solutions is recruiting for a top legal firm for the role of Cyber Security Team Lead . This position offers an exciting opportunity for an experienced professional to join a well-respected law firm with offices across the UK, providing leadership … are highly desirable. Excellent communication and interpersonal skills. Experience in managing and growing a team. General Duties Operate within an ITIL V3 & ISO27001 focused service delivery framework. Manage stakeholder relationships effectively. Work to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Stay up-to more »