Customer Requirements Contracts

Customer Requirements
UK

The table below provides summary statistics for contract job vacancies requiring Customer Requirements skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Requirements over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 219 189 346
Rank change year-on-year -30 +157 -30
Contract jobs citing Customer Requirements 468 781 653
As % of all contract jobs advertised in the UK 1.07% 1.41% 0.75%
As % of the Processes & Methodologies category 1.26% 1.57% 0.83%
Number of daily rates quoted 208 329 375
10th Percentile £205 £213 £266
25th Percentile £413 £400 £405
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - +13.64%
75th Percentile £630 £588 £638
90th Percentile £688 £650 £745
UK excluding London median daily rate £525 £475 £458
% change year-on-year +10.53% +3.83% +8.67%
Number of hourly rates quoted 96 250 56
10th Percentile £17.86 - £13.00
25th Percentile £25.50 £9.80 £16.50
Median hourly rate £47.83 £10.63 £47.50
Median % change year-on-year +349.95% -77.62% -5.00%
75th Percentile £65.00 £14.17 £60.92
90th Percentile £65.38 £63.23 £65.77
UK excluding London median hourly rate £62.50 £9.80 £47.50
% change year-on-year +537.76% -79.37% -5.00%

All Process and Methodology Skills
UK

Customer Requirements falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,178 49,770 79,013
As % of all contract IT jobs advertised in the UK 85.13% 89.61% 90.64%
Number of daily rates quoted 23,737 34,458 55,587
10th Percentile £300 £325 £350
25th Percentile £413 £438 £436
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £650
90th Percentile £750 £750 £743
UK excluding London median daily rate £500 £500 £490
% change year-on-year - +2.04% +8.89%
Number of hourly rates quoted 2,579 1,678 1,852
10th Percentile £12.75 £10.96 £12.50
25th Percentile £16.00 £15.75 £15.90
Median hourly rate £37.00 £35.65 £26.00
Median % change year-on-year +3.79% +37.12% +13.04%
75th Percentile £61.28 £65.00 £50.15
90th Percentile £72.50 £75.00 £65.25
UK excluding London median hourly rate £38.12 £34.90 £21.00
% change year-on-year +9.23% +66.18% -

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 12 June 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 12 June 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -17 407 £525 +5.00% 609
UK excluding London -27 323 £525 +10.53% 540
Work from Home +26 144 £482 -3.70% 215
South East +27 129 £490 +20.25% 133
London +41 94 £525 - 94
South West -41 59 £600 - 66
Midlands +18 47 £630 +26.00% 126
East of England -5 41 - - 74
North of England -28 37 £475 -5.00% 104
West Midlands +8 28 £672 +34.40% 80
North West +8 21 £525 +2.44% 56
East Midlands +18 19 £173 -51.75% 46
Yorkshire -30 14 £475 -2.56% 35
Scotland +20 9 £375 -27.88% 41
Northern Ireland +1 6 £167 - 11
Wales +2 3 £125 -77.27% 13
North East +9 2 £263 - 15

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (1.07%) Adobe Experience Manager
1 5 (1.07%) Microsoft Exchange
1 5 (1.07%) SharePoint
2 3 (0.64%) Apache Spark
3 2 (0.43%) Apache
3 2 (0.43%) CMS
3 2 (0.43%) IIS
3 2 (0.43%) WebLogic
3 2 (0.43%) WebSphere
4 1 (0.21%) ArcGIS
4 1 (0.21%) Confluence
4 1 (0.21%) MTS
4 1 (0.21%) OpenStack
4 1 (0.21%) Smallworld
Applications
1 45 (9.62%) Microsoft Office
2 27 (5.77%) Microsoft Excel
3 20 (4.27%) Microsoft PowerPoint
4 5 (1.07%) MS Visio
4 5 (1.07%) Simulink
5 2 (0.43%) FileZilla
5 2 (0.43%) Windchill
6 1 (0.21%) AutoCAD
6 1 (0.21%) Autodesk Inventor
6 1 (0.21%) MicroStation
6 1 (0.21%) Revit
Business Applications
1 7 (1.50%) Dynamics CRM
2 4 (0.85%) Oracle EBS
2 4 (0.85%) SAP S/4HANA
2 4 (0.85%) Sparx Enterprise Architect
2 4 (0.85%) Workfront
3 3 (0.64%) SAP HCM
4 2 (0.43%) Distributed Ledger
4 2 (0.43%) SAP GTS
5 1 (0.21%) Aareon QL
5 1 (0.21%) Dynamics AX
5 1 (0.21%) MIS ActiveH
5 1 (0.21%) NEC Housing
5 1 (0.21%) NetSuite
5 1 (0.21%) OPENHousing
5 1 (0.21%) SAP SD
5 1 (0.21%) SystmOne
Cloud Services
1 36 (7.69%) Azure
2 23 (4.91%) SaaS
3 18 (3.85%) PaaS
4 17 (3.63%) AWS
5 16 (3.42%) Power Platform
6 14 (2.99%) Azure DevOps
7 13 (2.78%) IaaS
8 12 (2.56%) Google Workspace
9 8 (1.71%) Dynamics 365
10 5 (1.07%) GitHub
10 5 (1.07%) Power Automate
11 4 (0.85%) Adobe Creative Cloud
11 4 (0.85%) AWS Lambda
11 4 (0.85%) Entra ID
11 4 (0.85%) OCI
11 4 (0.85%) Oracle Service Cloud
11 4 (0.85%) Serverless
12 3 (0.64%) npm
12 3 (0.64%) OpenShift
12 3 (0.64%) Yarn
Communications & Networking
1 45 (9.62%) WAN
2 37 (7.91%) Firewall
2 37 (7.91%) LAN
3 33 (7.05%) Modbus
3 33 (7.05%) RS-422
3 33 (7.05%) RS-485
4 31 (6.62%) MPLS
5 29 (6.20%) Cisco Firepower
6 25 (5.34%) BGP
6 25 (5.34%) SSL
7 18 (3.85%) VPN
8 15 (3.21%) VoIP
9 10 (2.14%) DNS
9 10 (2.14%) PBX
9 10 (2.14%) SDH
10 8 (1.71%) DHCP
10 8 (1.71%) SD-WAN
10 8 (1.71%) WLAN
11 7 (1.50%) Internet
12 6 (1.28%) Network Security
Database & Business Intelligence
1 12 (2.56%) Power BI
2 6 (1.28%) Oracle Reports
3 3 (0.64%) Amazon RDS
3 3 (0.64%) Big Data
3 3 (0.64%) SQL Server
4 2 (0.43%) Data Warehouse
4 2 (0.43%) DB2
4 2 (0.43%) Elasticsearch
4 2 (0.43%) Hadoop
4 2 (0.43%) Metadata
4 2 (0.43%) Pentaho
4 2 (0.43%) PostgreSQL
4 2 (0.43%) Relational Database
5 1 (0.21%) Amazon Athena
5 1 (0.21%) GIS
5 1 (0.21%) NonStop SQL
5 1 (0.21%) Oracle Database
Development Applications
1 21 (4.49%) Rational DOORS
2 16 (3.42%) Git
3 9 (1.92%) Postman
4 8 (1.71%) NUnit
4 8 (1.71%) Visual Studio
5 7 (1.50%) Cypress.io
6 6 (1.28%) JIRA
7 3 (0.64%) Jenkins
7 3 (0.64%) webpack
8 2 (0.43%) Artifactory
8 2 (0.43%) GitLab
8 2 (0.43%) HP UFT
8 2 (0.43%) LoadRunner
8 2 (0.43%) Octopus Deploy
8 2 (0.43%) Selenium
8 2 (0.43%) TeamCity
9 1 (0.21%) ERwin
9 1 (0.21%) JMeter
9 1 (0.21%) MSI
9 1 (0.21%) PowerDesigner
General
1 114 (24.36%) Social Skills
2 79 (16.88%) Finance
3 48 (10.26%) Analytical Skills
4 46 (9.83%) Electronics
5 44 (9.40%) Telecoms
6 43 (9.19%) Public Sector
7 32 (6.84%) Marketing
8 30 (6.41%) Presentation Skills
9 23 (4.91%) Legal
10 16 (3.42%) Organisational Skills
11 15 (3.21%) Manufacturing
12 14 (2.99%) Banking
13 10 (2.14%) Aerospace
14 7 (1.50%) Aeronautics
14 7 (1.50%) Documentation Skills
14 7 (1.50%) Inclusion and Diversity
15 5 (1.07%) Influencing Skills
15 5 (1.07%) Investment Banking
16 4 (0.85%) Military
16 4 (0.85%) Publishing
Job Titles
1 152 (32.48%) Architect
2 49 (10.47%) Network Architect
3 42 (8.97%) Software Engineer
4 38 (8.12%) Solutions Architect
5 33 (7.05%) Network Engineer
6 31 (6.62%) Systems Engineer
7 30 (6.41%) Analyst
8 29 (6.20%) Consultant
9 28 (5.98%) Senior
9 28 (5.98%) ServiceNow Architect
10 24 (5.13%) C++ Software Engineer
11 22 (4.70%) Developer
12 18 (3.85%) Lead
13 14 (2.99%) Hardware Engineer
14 12 (2.56%) Cisco Engineer
14 12 (2.56%) Cisco Network Engineer
14 12 (2.56%) Support Engineer
15 10 (2.14%) Windows Engineer
16 9 (1.92%) Insight Analyst
16 9 (1.92%) Senior Architect
Libraries, Frameworks & Software Standards
1 20 (4.27%) .NET
2 12 (2.56%) AngularJS
2 12 (2.56%) Web Services
3 7 (1.50%) .NET Framework
3 7 (1.50%) CSS
3 7 (1.50%) Entity Framework
3 7 (1.50%) GraphQL
3 7 (1.50%) Microsoft Enterprise Library
3 7 (1.50%) Playwright
3 7 (1.50%) WCF
4 6 (1.28%) LDAP
4 6 (1.28%) XML
5 5 (1.07%) React
6 3 (0.64%) Ajax
6 3 (0.64%) EDI
6 3 (0.64%) HTML
6 3 (0.64%) JSON
6 3 (0.64%) Middleware
6 3 (0.64%) REST
6 3 (0.64%) SOAP
Miscellaneous
1 44 (9.40%) Self-Motivation
2 15 (3.21%) Virtual Team
3 12 (2.56%) Driving Licence
4 11 (2.35%) Data Centre
5 10 (2.14%) Management Information System
5 10 (2.14%) SCADA
6 9 (1.92%) CMDB
7 7 (1.50%) Algorithms
8 4 (0.85%) Blackberry
8 4 (0.85%) Product Ownership
8 4 (0.85%) Video Conferencing
9 3 (0.64%) Clustering
9 3 (0.64%) Data Protection Act
9 3 (0.64%) Derivative
9 3 (0.64%) EMC VNX
9 3 (0.64%) Foreign Exchange (FX)
9 3 (0.64%) Hybrid Cloud
9 3 (0.64%) NHS
9 3 (0.64%) PKI
9 3 (0.64%) Replication
Operating Systems
1 59 (12.61%) Windows
2 24 (5.13%) Windows 7
3 19 (4.06%) Linux
4 14 (2.99%) Windows 10
5 10 (2.14%) Red Hat Enterprise Linux
5 10 (2.14%) Unix
5 10 (2.14%) Windows Server
6 4 (0.85%) Solaris
7 3 (0.64%) AIX
7 3 (0.64%) Windows Vista
8 1 (0.21%) Apple iOS
8 1 (0.21%) Mac OS
8 1 (0.21%) Windows Server 2003
8 1 (0.21%) Windows Server 2016
8 1 (0.21%) Windows Server 2019
Processes & Methodologies
1 104 (22.22%) Agile
2 95 (20.30%) ITIL
3 94 (20.09%) DevOps
4 62 (13.25%) Problem-Solving
5 55 (11.75%) Continuous Improvement
6 53 (11.32%) Software Testing
7 52 (11.11%) Network Design
8 50 (10.68%) Software Engineering
9 47 (10.04%) ITSM
10 42 (8.97%) Customer Service
10 42 (8.97%) TDD
11 41 (8.76%) Technical Leadership
12 39 (8.33%) Unit Testing
13 36 (7.69%) Continuous Integration
14 33 (7.05%) Pair Programming
14 33 (7.05%) Roadmaps
15 28 (5.98%) Business Intelligence
16 26 (5.56%) CI/CD
16 26 (5.56%) Collaborative Working
17 25 (5.34%) Systems Engineering
Programming Languages
1 42 (8.97%) C#
2 36 (7.69%) C++
3 33 (7.05%) C
4 17 (3.63%) JavaScript
4 17 (3.63%) SQL
5 14 (2.99%) Python
6 13 (2.78%) Java
7 12 (2.56%) TypeScript
8 6 (1.28%) PowerShell
9 5 (1.07%) MATLAB
10 3 (0.64%) Perl
11 2 (0.43%) Bash
12 1 (0.21%) ABAP
12 1 (0.21%) Julia
12 1 (0.21%) Jython
12 1 (0.21%) R
12 1 (0.21%) Shell Script
12 1 (0.21%) VB
12 1 (0.21%) VBScript
Qualifications
1 184 (39.32%) Security Cleared
2 96 (20.51%) SC Cleared
3 58 (12.39%) Degree
4 46 (9.83%) DV Cleared
5 18 (3.85%) Cisco Certification
5 18 (3.85%) PMI Certification
6 16 (3.42%) PMP
7 13 (2.78%) APMP
8 11 (2.35%) Master's Degree
9 10 (2.14%) CCNP
10 8 (1.71%) HND
11 7 (1.50%) CCIE
11 7 (1.50%) ITIL Certification
11 7 (1.50%) TOGAF Certification
12 6 (1.28%) CCIE Data Center
13 4 (0.85%) AWS Certification
13 4 (0.85%) AWS Certified Solutions Architect
13 4 (0.85%) BPSS Clearance
13 4 (0.85%) JNCIA
13 4 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 54 (11.54%) SLA
2 10 (2.14%) PCI DSS
3 9 (1.92%) QA
4 8 (1.71%) Accessibility
5 7 (1.50%) Data Quality
6 5 (1.07%) NCSC
7 4 (0.85%) GRC
8 3 (0.64%) GDPR
8 3 (0.64%) ISO 9001
9 1 (0.21%) Disclosure Scotland
9 1 (0.21%) ISO/IEC 27001
System Software
1 13 (2.78%) Docker
2 12 (2.56%) Active Directory
2 12 (2.56%) Firmware
3 9 (1.92%) VMware Infrastructure
4 4 (0.85%) Microsoft App-V
5 3 (0.64%) BitLocker
5 3 (0.64%) Hyper-V
5 3 (0.64%) SRDF
5 3 (0.64%) Terminal Services
5 3 (0.64%) VMware ESXi
6 2 (0.43%) Virtual Machines
7 1 (0.21%) Oracle RAC
Systems Management
1 24 (5.13%) Endace
2 13 (2.78%) SCCM
3 8 (1.71%) Control-M
4 6 (1.28%) Terraform
5 5 (1.07%) Ansible
5 5 (1.07%) WhatsUp Gold
6 4 (0.85%) Kubernetes
7 3 (0.64%) EMC TimeFinder
7 3 (0.64%) Puppet
7 3 (0.64%) vCenter Server
7 3 (0.64%) vMotion
8 2 (0.43%) Avamar
8 2 (0.43%) Progress Chef
8 2 (0.43%) Rancher
9 1 (0.21%) Autotask
9 1 (0.21%) Data Guard
9 1 (0.21%) Enterprise Manager Cloud Control
9 1 (0.21%) Grafana
9 1 (0.21%) Prometheus
9 1 (0.21%) QRadar
Vendors
1 75 (16.03%) Microsoft
2 74 (15.81%) Cisco
3 39 (8.33%) Juniper
3 39 (8.33%) ServiceNow
4 27 (5.77%) Fortinet
5 25 (5.34%) F5
5 25 (5.34%) Oracle
6 19 (4.06%) SAP
7 16 (3.42%) VMware
8 15 (3.21%) Google
8 15 (3.21%) HP
9 14 (2.99%) Salesforce
10 13 (2.78%) Nokia
11 10 (2.14%) Dell
11 10 (2.14%) IBM
11 10 (2.14%) Palo Alto
11 10 (2.14%) Red Hat
12 8 (1.71%) Infoblox
13 7 (1.50%) Computacenter
13 7 (1.50%) Informatica