Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 211 192 363
Rank change year-on-year -19 +171 -49
Contract jobs citing Customer Requirements 473 787 654
As % of all contract jobs advertised in the UK 1.11% 1.37% 0.74%
As % of the Processes & Methodologies category 1.29% 1.53% 0.82%
Number of daily rates quoted 199 335 376
10th Percentile £204 £258 £263
25th Percentile £411 £403 £400
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +7.40%
75th Percentile £590 £594 £625
90th Percentile £688 £650 £738
UK excluding London median daily rate £525 £475 £450
% change year-on-year +10.53% +5.56% +6.89%
Number of hourly rates quoted 96 252 54
10th Percentile £17.00 - £12.48
25th Percentile £25.50 £9.80 £16.50
Median hourly rate £47.83 £10.63 £45.07
Median % change year-on-year +349.95% -76.41% +0.16%
75th Percentile £65.00 £13.16 £54.08
90th Percentile - £63.00 £65.54
UK excluding London median hourly rate £61.25 £9.80 £45.14
% change year-on-year +525.00% -78.29% +0.31%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,622 51,397 80,021
As % of all contract IT jobs advertised in the UK 86.09% 89.76% 90.61%
Number of daily rates quoted 23,613 35,611 56,174
10th Percentile £300 £325 £344
25th Percentile £413 £439 £430
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +7.07%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £480
% change year-on-year - +4.17% +9.09%
Number of hourly rates quoted 2,439 1,690 1,913
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.77 £15.50
Median hourly rate £36.50 £36.00 £25.68
Median % change year-on-year +1.39% +40.19% +7.00%
75th Percentile £60.00 £65.00 £49.50
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.00 £35.00 £20.00
% change year-on-year +8.57% +75.00% -6.54%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 20 May 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 20 May 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -3 416 £500 - 628
UK excluding London -19 320 £525 +10.53% 552
Work from Home +24 138 £488 -2.50% 186
South East +28 131 £475 +12.23% 119
London +68 100 £500 -4.76% 110
South West -39 49 £590 -1.67% 69
East of England +6 46 £600 +45.45% 63
Midlands +10 40 £450 -5.26% 126
North of England -20 38 £475 -5.00% 135
North West +7 22 £475 -15.56% 81
East Midlands +29 20 £173 -51.75% 46
West Midlands +1 20 £638 +34.21% 80
Scotland +17 16 £450 -13.46% 43
Yorkshire -23 15 £475 -5.00% 44
North East +11 1 £150 -70.00% 11

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.27%) SAS
2 5 (1.06%) Adobe Experience Manager
3 4 (0.85%) Microsoft Exchange
4 3 (0.63%) Apache
4 3 (0.63%) IIS
4 3 (0.63%) SharePoint
4 3 (0.63%) WebLogic
4 3 (0.63%) WebSphere
5 2 (0.42%) CMS
6 1 (0.21%) Apache Spark
6 1 (0.21%) Confluence
6 1 (0.21%) MTS
Applications
1 52 (10.99%) Microsoft Office
2 27 (5.71%) Microsoft Excel
3 21 (4.44%) Microsoft PowerPoint
4 6 (1.27%) Windchill
5 5 (1.06%) MS Visio
5 5 (1.06%) Simulink
6 2 (0.42%) FileZilla
7 1 (0.21%) AutoCAD
7 1 (0.21%) Microsoft Project
7 1 (0.21%) Revit
Business Applications
1 7 (1.48%) Dynamics CRM
2 4 (0.85%) Oracle EBS
2 4 (0.85%) Sparx Enterprise Architect
2 4 (0.85%) Workfront
3 3 (0.63%) SAP HCM
4 2 (0.42%) Distributed Ledger
4 2 (0.42%) SAP S/4HANA
5 1 (0.21%) Aareon QL
5 1 (0.21%) Dynamics AX
5 1 (0.21%) MIS ActiveH
5 1 (0.21%) NEC Housing
5 1 (0.21%) NetSuite
5 1 (0.21%) OPENHousing
5 1 (0.21%) SAP ERP
5 1 (0.21%) SAP SD
Cloud Services
1 39 (8.25%) Azure
2 25 (5.29%) SaaS
3 21 (4.44%) AWS
4 20 (4.23%) PaaS
5 16 (3.38%) Power Platform
6 15 (3.17%) IaaS
7 14 (2.96%) Azure DevOps
8 13 (2.75%) Google Workspace
9 8 (1.69%) Dynamics 365
10 6 (1.27%) Microsoft 365
10 6 (1.27%) OpenShift
11 5 (1.06%) AWS Lambda
11 5 (1.06%) Entra ID
11 5 (1.06%) GitHub
11 5 (1.06%) Power Automate
11 5 (1.06%) Serverless
12 4 (0.85%) Adobe Creative Cloud
12 4 (0.85%) OCI
12 4 (0.85%) OneDrive
12 4 (0.85%) Oracle Service Cloud
Communications & Networking
1 45 (9.51%) WAN
2 41 (8.67%) Firewall
3 37 (7.82%) LAN
4 34 (7.19%) Modbus
4 34 (7.19%) RS-422
4 34 (7.19%) RS-485
5 31 (6.55%) MPLS
6 30 (6.34%) Cisco Firepower
7 26 (5.50%) SSL
8 25 (5.29%) BGP
9 19 (4.02%) VPN
10 15 (3.17%) VoIP
11 10 (2.11%) DNS
11 10 (2.11%) PBX
12 9 (1.90%) DHCP
12 9 (1.90%) SDH
13 8 (1.69%) SAN
13 8 (1.69%) SD-WAN
14 7 (1.48%) WLAN
15 6 (1.27%) Internet
Database & Business Intelligence
1 12 (2.54%) Power BI
2 7 (1.48%) DB2
3 6 (1.27%) Oracle Reports
4 4 (0.85%) Amazon RDS
5 3 (0.63%) Data Warehouse
5 3 (0.63%) Metadata
5 3 (0.63%) SQL Server
6 2 (0.42%) Amazon Athena
6 2 (0.42%) Big Data
6 2 (0.42%) Pentaho
6 2 (0.42%) Relational Database
6 2 (0.42%) SAS Data Integration Studio
6 2 (0.42%) SQL Server Integration Services
7 1 (0.21%) NonStop SQL
7 1 (0.21%) PostgreSQL
7 1 (0.21%) SAP HANA
Development Applications
1 22 (4.65%) Rational DOORS
2 17 (3.59%) Git
3 9 (1.90%) JIRA
3 9 (1.90%) Postman
4 8 (1.69%) NUnit
4 8 (1.69%) Visual Studio
5 5 (1.06%) Cypress.io
6 4 (0.85%) Jenkins
7 3 (0.63%) webpack
8 2 (0.42%) Artifactory
8 2 (0.42%) Bitbucket
8 2 (0.42%) HP UFT
8 2 (0.42%) LoadRunner
8 2 (0.42%) Octopus Deploy
8 2 (0.42%) TeamCity
9 1 (0.21%) ERwin
9 1 (0.21%) JMeter
9 1 (0.21%) JUnit
9 1 (0.21%) LabVIEW
9 1 (0.21%) PowerDesigner
General
1 129 (27.27%) Social Skills
2 81 (17.12%) Finance
3 44 (9.30%) Analytical Skills
3 44 (9.30%) Electronics
4 37 (7.82%) Telecoms
5 33 (6.98%) Public Sector
6 30 (6.34%) Presentation Skills
7 27 (5.71%) Marketing
8 22 (4.65%) Organisational Skills
9 18 (3.81%) Banking
10 17 (3.59%) Legal
11 11 (2.33%) Manufacturing
12 9 (1.90%) Aerospace
13 8 (1.69%) Investment Banking
14 7 (1.48%) Aeronautics
14 7 (1.48%) Documentation Skills
15 5 (1.06%) Inclusion and Diversity
15 5 (1.06%) Influencing Skills
16 4 (0.85%) Automotive
16 4 (0.85%) Publishing
Job Titles
1 160 (33.83%) Architect
2 53 (11.21%) Network Architect
3 41 (8.67%) ServiceNow Architect
4 37 (7.82%) Software Engineer
5 35 (7.40%) Senior
5 35 (7.40%) Solutions Architect
6 32 (6.77%) Network Engineer
6 32 (6.77%) Systems Engineer
7 27 (5.71%) Analyst
8 25 (5.29%) C++ Software Engineer
8 25 (5.29%) Consultant
9 23 (4.86%) Developer
10 19 (4.02%) Lead
11 18 (3.81%) Hardware Engineer
12 16 (3.38%) Support Engineer
13 14 (2.96%) Windows Engineer
14 13 (2.75%) Cisco Engineer
14 13 (2.75%) Cisco Network Engineer
15 12 (2.54%) Windows Support Engineer
16 11 (2.33%) Senior Architect
Libraries, Frameworks & Software Standards
1 19 (4.02%) .NET
2 13 (2.75%) Web Services
3 12 (2.54%) AngularJS
4 8 (1.69%) LDAP
5 7 (1.48%) .NET Framework
5 7 (1.48%) CSS
5 7 (1.48%) Entity Framework
5 7 (1.48%) GraphQL
5 7 (1.48%) Microsoft Enterprise Library
5 7 (1.48%) Playwright
5 7 (1.48%) WCF
5 7 (1.48%) XML
6 5 (1.06%) React
7 4 (0.85%) Flash
7 4 (0.85%) POSIX
8 3 (0.63%) EDI
8 3 (0.63%) EJB
8 3 (0.63%) JSP
8 3 (0.63%) Servlets
8 3 (0.63%) SOAP
Miscellaneous
1 45 (9.51%) Self-Motivation
2 15 (3.17%) Driving Licence
2 15 (3.17%) Virtual Team
3 14 (2.96%) Management Information System
4 12 (2.54%) CMDB
5 11 (2.33%) Data Centre
6 7 (1.48%) Algorithms
7 6 (1.27%) PKI
8 5 (1.06%) Data Protection Act
9 4 (0.85%) Blackberry
9 4 (0.85%) Client/Server
9 4 (0.85%) Clustering
9 4 (0.85%) NVMe
9 4 (0.85%) Product Ownership
9 4 (0.85%) Video Conferencing
10 3 (0.63%) Derivative
10 3 (0.63%) EMC VNX
10 3 (0.63%) Foreign Exchange (FX)
10 3 (0.63%) Replication
11 2 (0.42%) Market Risk
Operating Systems
1 69 (14.59%) Windows
2 28 (5.92%) Windows 7
3 20 (4.23%) Windows 10
4 15 (3.17%) Unix
5 14 (2.96%) Windows Server
6 10 (2.11%) Linux
7 4 (0.85%) Apple iOS
7 4 (0.85%) Data ONTAP
7 4 (0.85%) Mac OS
7 4 (0.85%) Red Hat Enterprise Linux
7 4 (0.85%) Windows Vista
8 3 (0.63%) AIX
8 3 (0.63%) Solaris
9 2 (0.42%) Android
9 2 (0.42%) Windows Server 2003
9 2 (0.42%) Windows Server 2019
10 1 (0.21%) Windows Server 2016
Processes & Methodologies
1 108 (22.83%) ITIL
2 102 (21.56%) Agile
3 86 (18.18%) DevOps
4 60 (12.68%) ITSM
5 58 (12.26%) Software Testing
6 55 (11.63%) Problem-Solving
7 54 (11.42%) Continuous Improvement
7 54 (11.42%) Network Design
8 45 (9.51%) Software Engineering
9 44 (9.30%) Customer Service
10 43 (9.09%) TDD
10 43 (9.09%) Technical Leadership
11 41 (8.67%) Unit Testing
12 37 (7.82%) Continuous Integration
13 34 (7.19%) Pair Programming
13 34 (7.19%) Roadmaps
14 28 (5.92%) Network Management
15 27 (5.71%) Collaborative Working
16 26 (5.50%) Systems Engineering
17 25 (5.29%) Service Delivery
Programming Languages
1 41 (8.67%) C#
2 37 (7.82%) C++
3 34 (7.19%) C
4 22 (4.65%) SQL
5 17 (3.59%) Python
6 16 (3.38%) Java
7 15 (3.17%) JavaScript
8 12 (2.54%) TypeScript
9 7 (1.48%) PowerShell
10 6 (1.27%) Perl
11 5 (1.06%) MATLAB
12 2 (0.42%) R
13 1 (0.21%) ABAP
13 1 (0.21%) Jython
13 1 (0.21%) VB
13 1 (0.21%) VBScript
Qualifications
1 168 (35.52%) Security Cleared
2 81 (17.12%) SC Cleared
3 62 (13.11%) Degree
4 46 (9.73%) DV Cleared
5 19 (4.02%) PMI Certification
6 18 (3.81%) Cisco Certification
7 17 (3.59%) PMP
8 14 (2.96%) APMP
9 11 (2.33%) Master's Degree
10 9 (1.90%) CCNP
11 8 (1.69%) HND
11 8 (1.69%) ITIL Certification
12 7 (1.48%) TOGAF Certification
13 6 (1.27%) CCIE
13 6 (1.27%) CCIE Data Center
14 4 (0.85%) AWS Certification
14 4 (0.85%) BPSS Clearance
14 4 (0.85%) CISSP
14 4 (0.85%) JNCIA
14 4 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (10.36%) SLA
2 11 (2.33%) PCI DSS
3 9 (1.90%) QA
4 8 (1.69%) Accessibility
5 7 (1.48%) Data Quality
6 5 (1.06%) GDPR
6 5 (1.06%) GRC
6 5 (1.06%) NCSC
7 3 (0.63%) ISO 9001
8 2 (0.42%) Automotive SPICE
8 2 (0.42%) AUTOSAR
8 2 (0.42%) California Consumer Privacy Act
9 1 (0.21%) Disclosure Scotland
9 1 (0.21%) ISO/IEC 27001
System Software
1 15 (3.17%) Firmware
2 14 (2.96%) Active Directory
2 14 (2.96%) Docker
3 9 (1.90%) VMware Infrastructure
4 5 (1.06%) Microsoft App-V
5 4 (0.85%) BitLocker
5 4 (0.85%) GPFS
5 4 (0.85%) Hyper-V
5 4 (0.85%) NFS
5 4 (0.85%) Terminal Services
5 4 (0.85%) VMware ESXi
6 3 (0.63%) SRDF
7 2 (0.42%) Virtual Machines
Systems Management
1 25 (5.29%) Endace
2 19 (4.02%) SCCM
3 8 (1.69%) Control-M
4 6 (1.27%) Kubernetes
4 6 (1.27%) Terraform
5 5 (1.06%) WhatsUp Gold
6 4 (0.85%) Ansible
6 4 (0.85%) Microsoft Intune
6 4 (0.85%) Systems Management Server (SMS)
6 4 (0.85%) vCenter Server
6 4 (0.85%) Veritas Storage Foundation
6 4 (0.85%) vMotion
7 3 (0.63%) EMC TimeFinder
8 2 (0.42%) Grafana
8 2 (0.42%) NetBackup
8 2 (0.42%) Progress Chef
8 2 (0.42%) Prometheus
8 2 (0.42%) Puppet
8 2 (0.42%) Rancher
9 1 (0.21%) QRadar
Vendors
1 84 (17.76%) Microsoft
2 76 (16.07%) Cisco
3 58 (12.26%) ServiceNow
4 38 (8.03%) Juniper
5 29 (6.13%) Fortinet
6 26 (5.50%) F5
7 25 (5.29%) Oracle
8 20 (4.23%) Google
9 18 (3.81%) HP
10 16 (3.38%) VMware
11 14 (2.96%) IBM
11 14 (2.96%) Salesforce
11 14 (2.96%) SAP
12 13 (2.75%) Nokia
13 10 (2.11%) Palo Alto
14 9 (1.90%) Infoblox
15 8 (1.69%) EMC
16 7 (1.48%) Brocade
16 7 (1.48%) Computacenter
16 7 (1.48%) Informatica