Service Management Contract Job Trends in the UK excluding London

Service Management
UK > UK excluding London

The table below provides summary statistics and contractor rates for jobs advertised in the UK excluding London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 4 June 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Jun 2026
Same period 2025 Same period 2024
Rank 83 56 57
Rank change year-on-year -27 +1 +5
Contract jobs citing Service Management 662 520 660
As % of all contract jobs in the UK excluding London 2.65% 4.03% 3.18%
As % of the Processes & Methodologies category 3.26% 4.45% 3.82%
Number of daily rates quoted 434 301 475
10th Percentile £204 £210 £256
25th Percentile £366 £355 £425
Median daily rate (50th Percentile) £500 £511 £525
Median % change year-on-year -2.21% -2.61% +10.53%
75th Percentile £588 £600 £601
90th Percentile £650 £688 £708
UK median daily rate £513 £500 £525
% change year-on-year +2.50% -4.76% +2.94%
Number of hourly rates quoted 59 42 15
10th Percentile £16.09 - £12.53
25th Percentile £16.17 £12.62 £14.65
Median hourly rate £60.00 £21.28 £17.72
Median % change year-on-year +181.95% +20.09% -24.60%
75th Percentile £83.88 £26.64 £23.62
90th Percentile £122.15 £33.75 £28.05
UK median hourly rate £60.00 £21.71 £19.00
% change year-on-year +176.37% +14.26% -46.10%

All Process & Methodology Skills
UK excluding London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 20,323 11,693 17,270
As % of all contract IT jobs advertised in the UK excluding London 81.47% 90.57% 83.22%
Number of daily rates quoted 12,103 7,275 10,232
10th Percentile £300 £235 £245
25th Percentile £402 £375 £375
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -
75th Percentile £588 £575 £600
90th Percentile £675 £650 £688
UK median daily rate £513 £513 £525
% change year-on-year - -2.38% -4.55%
Number of hourly rates quoted 2,170 864 2,131
10th Percentile £14.25 £14.13 £12.42
25th Percentile £19.00 £16.95 £15.39
Median hourly rate £45.00 £25.15 £38.12
Median % change year-on-year +78.93% -34.02% +8.91%
75th Percentile £68.00 £60.00 £61.30
90th Percentile £81.05 £75.00 £72.50
UK median hourly rate £42.71 £27.64 £36.50
% change year-on-year +54.50% -24.27% +1.39%

Service Management
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the UK excluding London.

Service Management job vacancy trend in the UK excluding London

Service Management
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for jobs in the UK excluding London citing Service Management.

Contractor daily rate distribution trend for jobs in the UK excluding London citing Service Management

Service Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Management in the UK excluding London over the 6 months to 4 June 2026.

Daily rate histogram for Service Management in the UK excluding London

Service Management
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for jobs in the UK excluding London citing Service Management.

Contractor hourly rate distribution trend for jobs in the UK excluding London citing Service Management

Service Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Management in the UK excluding London over the 6 months to 4 June 2026.

Hourly rate histogram for Service Management in the UK excluding London

Service Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 4 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -20 193 £495 +4.21% 99
South East +22 186 £520 +22.35% 126
South West -34 112 £500 -11.11% 42
North West -2 106 £550 +7.71% 48
Yorkshire -31 81 £468 +10.12% 43
Midlands -45 74 £450 -18.18% 55
West Midlands -49 59 £462 -16.08% 42
East of England -20 44 £475 -13.64% 33
Scotland -29 42 £475 -7.32% 9
East Midlands -20 15 £200 -54.13% 13
Wales -14 7 £340 +22.52% 7
North East -25 6 £440 +125.64% 9
Northern Ireland - 4 - - 14
Service Management
UK

Service Management
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (4.38%) SharePoint
2 28 (4.23%) Microsoft Exchange
3 22 (3.32%) Confluence
4 11 (1.66%) Skype for Business
5 6 (0.91%) Mattermost
6 2 (0.30%) IIS
7 1 (0.15%) Apache
7 1 (0.15%) CMS
7 1 (0.15%) JBoss
7 1 (0.15%) LiveCycle
7 1 (0.15%) OpenStack
Applications
1 52 (7.85%) Microsoft Office
2 16 (2.42%) Microsoft Excel
3 8 (1.21%) Microsoft PowerPoint
4 4 (0.60%) Chatbot
4 4 (0.60%) PTC Creo
5 2 (0.30%) Microsoft Project
5 2 (0.30%) MS Visio
6 1 (0.15%) Camtasia
Business Applications
1 43 (6.50%) Remedy ITSM
2 10 (1.51%) SAP S/4HANA
3 8 (1.21%) Teamcenter
4 2 (0.30%) Oracle Applications
4 2 (0.30%) Primavera
5 1 (0.15%) NetSuite
5 1 (0.15%) Oracle EBS
5 1 (0.15%) SAP HR
5 1 (0.15%) SAP Payroll
Cloud Services
1 91 (13.75%) Azure
2 59 (8.91%) Microsoft 365
3 40 (6.04%) Power Platform
4 26 (3.93%) AWS
4 26 (3.93%) Entra ID
5 17 (2.57%) SaaS
6 16 (2.42%) OneDrive
7 15 (2.27%) Azure DevOps
8 14 (2.11%) GCP
9 8 (1.21%) GitHub
9 8 (1.21%) PaaS
10 7 (1.06%) OCI
11 6 (0.91%) Microsoft Copilot
12 5 (0.76%) Azure Machine Learning
12 5 (0.76%) Azure Synapse Analytics
12 5 (0.76%) Google App Engine
13 4 (0.60%) Azure AKS
13 4 (0.60%) OpenShift
13 4 (0.60%) PowerApps
14 3 (0.45%) IaaS
Communications & Networking
1 33 (4.98%) Firewall
2 30 (4.53%) DNS
3 24 (3.63%) LAN
4 20 (3.02%) WAN
5 19 (2.87%) DHCP
6 18 (2.72%) Network Security
7 15 (2.27%) VPN
8 14 (2.11%) BGP
9 13 (1.96%) OSPF
10 12 (1.81%) BIG-IP
11 11 (1.66%) Cisco ISE
11 11 (1.66%) Skype
11 11 (1.66%) VLAN
11 11 (1.66%) Wi-Fi
11 11 (1.66%) Wireless
12 8 (1.21%) Ethernet VPN
12 8 (1.21%) Junos
12 8 (1.21%) TCP/IP
12 8 (1.21%) VXLAN
13 4 (0.60%) SSH
Database & Business Intelligence
1 33 (4.98%) Power BI
2 13 (1.96%) SQL Server
3 6 (0.91%) PostgreSQL
3 6 (0.91%) Relational Database
4 5 (0.76%) Oracle Reports
5 3 (0.45%) Azure SQL Database
5 3 (0.45%) SQL Server Analysis Services
5 3 (0.45%) SQL Server Integration Services
5 3 (0.45%) SQL Server Reporting Services
6 2 (0.30%) Amazon RDS
6 2 (0.30%) InfluxDB
6 2 (0.30%) MariaDB
6 2 (0.30%) Microsoft Analysis Services
6 2 (0.30%) MySQL
6 2 (0.30%) Oracle Database
7 1 (0.15%) DTS
7 1 (0.15%) GIS
7 1 (0.15%) MongoDB
7 1 (0.15%) OpenStack Swift
7 1 (0.15%) Oracle Database 11g
Development Applications
1 66 (9.97%) JIRA
2 13 (1.96%) Git
3 9 (1.36%) Bitbucket
3 9 (1.36%) GitLab
3 9 (1.36%) Jenkins
4 6 (0.91%) Atlassian Bamboo
5 5 (0.76%) Browser DevTools
6 4 (0.60%) MLflow
7 3 (0.45%) Fiddler
8 2 (0.30%) Firebug
8 2 (0.30%) IntelliJ
8 2 (0.30%) ScriptRunner
9 1 (0.15%) Claude Code
9 1 (0.15%) Gemini Tracker
9 1 (0.15%) Hudson
9 1 (0.15%) IBM UrbanCode
9 1 (0.15%) MSI
9 1 (0.15%) Rational DOORS
9 1 (0.15%) Visual Studio Code
9 1 (0.15%) webpack
General
1 230 (34.74%) Social Skills
2 93 (14.05%) Finance
3 84 (12.69%) Analytical Skills
4 61 (9.21%) Public Sector
5 42 (6.34%) Legal
6 19 (2.87%) Organisational Skills
7 18 (2.72%) Documentation Skills
8 17 (2.57%) Military
9 16 (2.42%) Influencing Skills
9 16 (2.42%) Telecoms
10 12 (1.81%) Banking
10 12 (1.81%) Inclusion and Diversity
11 11 (1.66%) Aerospace
12 10 (1.51%) Retail
13 8 (1.21%) Presentation Skills
14 4 (0.60%) Financial Institution
14 4 (0.60%) Local Government
15 2 (0.30%) Law
15 2 (0.30%) Pharmaceutical
15 2 (0.30%) Publishing
Job Titles
1 87 (13.14%) Service Manager
2 78 (11.78%) Analyst
3 61 (9.21%) Lead
4 50 (7.55%) Senior
5 46 (6.95%) Architect
6 43 (6.50%) IT Manager
7 33 (4.98%) Service Analyst
8 27 (4.08%) Hardware Engineer
9 26 (3.93%) Delivery Manager
10 24 (3.63%) Network Engineer
10 24 (3.63%) Project Manager
11 23 (3.47%) Support Engineer
12 21 (3.17%) Consultant
12 21 (3.17%) IT Services Manager
13 19 (2.87%) IT Analyst
13 19 (2.87%) Service Delivery Manager
14 16 (2.42%) Desktop Engineer
14 16 (2.42%) Infrastructure Engineer
14 16 (2.42%) Service Desk Analyst
14 16 (2.42%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 23 (3.47%) REST
2 11 (1.66%) SOAP
3 9 (1.36%) OAuth
4 8 (1.21%) 802.1X
5 5 (0.76%) OpenID
5 5 (0.76%) Oracle Fusion
5 5 (0.76%) SAML
6 4 (0.60%) OAuth2
6 4 (0.60%) Software Packaging
6 4 (0.60%) Web Services
6 4 (0.60%) XML
6 4 (0.60%) XMPP
7 3 (0.45%) .NET
7 3 (0.45%) CSS
7 3 (0.45%) FIDO
7 3 (0.45%) Flash
7 3 (0.45%) HTML
7 3 (0.45%) Microsoft Graph
7 3 (0.45%) Middleware
8 2 (0.30%) ADO
Miscellaneous
1 40 (6.04%) Onboarding
2 37 (5.59%) CMDB
3 33 (4.98%) Product Ownership
4 28 (4.23%) Data Centre
5 23 (3.47%) PKI
6 21 (3.17%) Clustering
7 20 (3.02%) Virtual Team
8 19 (2.87%) Enterprise Software
8 19 (2.87%) Management Information System
9 15 (2.27%) Driving Licence
10 13 (1.96%) Data Protection Act
11 11 (1.66%) Operational Technology
12 9 (1.36%) PMI
13 7 (1.06%) Analytical Mindset
13 7 (1.06%) Replication
14 6 (0.91%) Cloud Native
14 6 (0.91%) Self-Motivation
14 6 (0.91%) Smartphone
15 5 (0.76%) Legacy Systems
15 5 (0.76%) Security Posture
Operating Systems
1 150 (22.66%) Windows
2 36 (5.44%) Linux
2 36 (5.44%) Windows 10
3 34 (5.14%) Windows Server
4 15 (2.27%) Windows 7
5 11 (1.66%) Unix
6 5 (0.76%) Mac OS
6 5 (0.76%) Red Hat Enterprise Linux
7 3 (0.45%) Android
7 3 (0.45%) Apple iOS
7 3 (0.45%) Windows XP
8 2 (0.30%) Solaris
8 2 (0.30%) Ubuntu
9 1 (0.15%) Rocky
9 1 (0.15%) Windows Server 2008
9 1 (0.15%) Windows Server 2012
9 1 (0.15%) Windows Server 2016
9 1 (0.15%) Windows Server 2019
9 1 (0.15%) zOS
Processes & Methodologies
1 358 (54.08%) ITIL
2 288 (43.50%) ITSM
3 163 (24.62%) Continuous Improvement
4 142 (21.45%) Stakeholder Management
5 126 (19.03%) Agile
6 124 (18.73%) Problem-Solving
7 113 (17.07%) Service Delivery
8 95 (14.35%) Stakeholder Engagement
9 92 (13.90%) Change Management
10 72 (10.88%) Customer Service
11 70 (10.57%) DevOps
12 59 (8.91%) Configuration Management
13 57 (8.61%) Problem Management
14 49 (7.40%) Incident Management
15 48 (7.25%) Project Delivery
16 45 (6.80%) Service Design
17 43 (6.50%) Roadmaps
18 40 (6.04%) Cybersecurity
19 38 (5.74%) CI/CD
19 38 (5.74%) Data Protection
Programming Languages
1 51 (7.70%) PowerShell
2 38 (5.74%) SQL
3 28 (4.23%) Python
4 22 (3.32%) JavaScript
5 11 (1.66%) VB
5 11 (1.66%) VBScript
6 9 (1.36%) Bash
7 5 (0.76%) C#
7 5 (0.76%) Java
8 4 (0.60%) PL/SQL
9 3 (0.45%) Shell Script
9 3 (0.45%) T-SQL
10 2 (0.30%) Apex Code
10 2 (0.30%) Go
10 2 (0.30%) PHP
10 2 (0.30%) Search Processing Language
11 1 (0.15%) Bicep
11 1 (0.15%) Perl
11 1 (0.15%) Scala
11 1 (0.15%) TypeScript
Qualifications
1 319 (48.19%) Security Cleared
2 212 (32.02%) SC Cleared
3 108 (16.31%) DV Cleared
4 62 (9.37%) Degree
5 34 (5.14%) ITIL Certification
6 24 (3.63%) Cisco Certification
7 18 (2.72%) Computer Science Degree
7 18 (2.72%) PMI Certification
8 15 (2.27%) PMP
9 14 (2.11%) BPSS Clearance
9 14 (2.11%) CCNA
10 12 (1.81%) Microsoft Certification
11 10 (1.51%) A+ Certification
12 9 (1.36%) CCNP
12 9 (1.36%) JNCIA
12 9 (1.36%) JNCIP
12 9 (1.36%) JNCIS
12 9 (1.36%) Network+ Certification
13 8 (1.21%) DBS Check
14 7 (1.06%) Master's Degree
Quality Assurance & Compliance
1 40 (6.04%) SLA
2 27 (4.08%) Data Quality
3 20 (3.02%) PMO
4 15 (2.27%) ISO/IEC 27001
5 13 (1.96%) ISO/IEC 20000
5 13 (1.96%) QA
6 12 (1.81%) GDPR
7 10 (1.51%) Cyber Essentials
7 10 (1.51%) NCSC
8 9 (1.36%) COBIT
8 9 (1.36%) GRC
9 7 (1.06%) Government Security Classifications
10 6 (0.91%) Accessibility
10 6 (0.91%) ISO 31000
10 6 (0.91%) ISO/IEC 27005
11 4 (0.60%) Cyber Essentials PLUS
11 4 (0.60%) Disclosure Scotland
11 4 (0.60%) GMP
11 4 (0.60%) ISO 9001
12 3 (0.45%) JSP 440
System Software
1 76 (11.48%) Active Directory
2 34 (5.14%) VMware Infrastructure
3 15 (2.27%) VMware ESXi
4 12 (1.81%) BitLocker
5 10 (1.51%) Docker
6 7 (1.06%) VMware NSX
7 6 (0.91%) vCloud
7 6 (0.91%) vSphere
8 4 (0.60%) NFS
8 4 (0.60%) Virtual Machines
9 3 (0.45%) Firmware
10 2 (0.30%) GPFS
10 2 (0.30%) Hyper-V
10 2 (0.30%) KVM
11 1 (0.15%) iptables
11 1 (0.15%) Oracle RAC
11 1 (0.15%) Samba
11 1 (0.15%) Slurm Workload Manager
11 1 (0.15%) Virtual Desktop
Systems Management
1 25 (3.78%) SCCM
2 21 (3.17%) Microsoft Intune
3 20 (3.02%) Ansible
4 12 (1.81%) Kubernetes
5 11 (1.66%) Terraform
6 8 (1.21%) FortiGate
6 8 (1.21%) Single Sign-On
6 8 (1.21%) vCenter Server
7 6 (0.91%) Jamf Pro
7 6 (0.91%) SCOM
8 5 (0.76%) Grafana
8 5 (0.76%) Progress Chef
9 4 (0.60%) PowerCLI
9 4 (0.60%) Puppet
9 4 (0.60%) vMotion
10 3 (0.45%) Cisco Prime
10 3 (0.45%) Dell DRAC
10 3 (0.45%) Systems Management Server (SMS)
10 3 (0.45%) vRealize
11 2 (0.30%) Docker Swarm
Vendors
1 141 (21.30%) ServiceNow
2 116 (17.52%) Microsoft
3 47 (7.10%) Remedy
3 47 (7.10%) VMware
4 37 (5.59%) Cisco
5 27 (4.08%) HP
6 19 (2.87%) BMC
6 19 (2.87%) Oracle
7 17 (2.57%) Dell
7 17 (2.57%) Splunk
8 15 (2.27%) SAP
9 14 (2.11%) Canon
10 13 (1.96%) Atlassian
11 12 (1.81%) F5
11 12 (1.81%) SolarWinds
12 9 (1.36%) Dynatrace
12 9 (1.36%) IFS
12 9 (1.36%) Juniper
13 8 (1.21%) Red Hat
13 8 (1.21%) Siemens