Service Management Contract Job Trends in the UK excluding London

Service Management
UK > UK excluding London

The table below provides summary statistics and contractor rates for jobs advertised in the UK excluding London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 31 May 2026, with comparisons to the same periods in the previous two years.

6 months to
31 May 2026
Same period 2025 Same period 2024
Rank 83 57 57
Rank change year-on-year -26 0 +9
Contract jobs citing Service Management 659 520 662
As % of all contract jobs in the UK excluding London 2.63% 4.01% 3.19%
As % of the Processes & Methodologies category 3.23% 4.42% 3.83%
Number of daily rates quoted 430 302 475
10th Percentile £204 £215 £256
25th Percentile £366 £355 £425
Median daily rate (50th Percentile) £500 £511 £525
Median % change year-on-year -2.21% -2.61% +10.53%
75th Percentile £588 £600 £605
90th Percentile £650 £688 £713
UK median daily rate £513 £500 £525
% change year-on-year +2.50% -4.76% +4.48%
Number of hourly rates quoted 58 40 16
10th Percentile £16.09 - £12.53
25th Percentile £16.17 £12.62 £14.91
Median hourly rate £60.00 £21.28 £17.50
Median % change year-on-year +181.95% +21.58% -66.18%
75th Percentile £83.94 £23.92 £22.18
90th Percentile £129.23 £33.75 £27.88
UK median hourly rate £57.50 £21.71 £18.36
% change year-on-year +164.85% +18.25% -66.62%

All Process & Methodology Skills
UK excluding London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 20,404 11,761 17,294
As % of all contract IT jobs advertised in the UK excluding London 81.51% 90.59% 83.46%
Number of daily rates quoted 12,182 7,346 10,279
10th Percentile £300 £235 £250
25th Percentile £402 £375 £375
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -
75th Percentile £588 £575 £600
90th Percentile £675 £650 £688
UK median daily rate £513 £513 £525
% change year-on-year - -2.38% -4.55%
Number of hourly rates quoted 2,165 849 2,128
10th Percentile £14.25 £14.19 £12.41
25th Percentile £19.00 £16.95 £15.39
Median hourly rate £45.00 £25.15 £38.12
Median % change year-on-year +78.93% -34.02% +8.91%
75th Percentile £67.84 £60.63 £61.30
90th Percentile £80.68 £75.00 £72.50
UK median hourly rate £42.50 £28.00 £36.50
% change year-on-year +51.79% -23.29% -0.73%

Service Management
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the UK excluding London.

Service Management job vacancy trend in the UK excluding London

Service Management
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for jobs in the UK excluding London citing Service Management.

Contractor daily rate distribution trend for jobs in the UK excluding London citing Service Management

Service Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Management in the UK excluding London over the 6 months to 31 May 2026.

Daily rate histogram for Service Management in the UK excluding London

Service Management
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for jobs in the UK excluding London citing Service Management.

Contractor hourly rate distribution trend for jobs in the UK excluding London citing Service Management

Service Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Management in the UK excluding London over the 6 months to 31 May 2026.

Hourly rate histogram for Service Management in the UK excluding London

Service Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 31 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -23 187 £495 +4.11% 64
South East +17 181 £520 +19.20% 97
South West -32 117 £500 -11.11% 20
North West -11 103 £536 +4.78% 31
Midlands -35 79 £450 -18.18% 35
Yorkshire -30 78 £468 +10.12% 27
West Midlands -44 62 £462 -16.08% 30
East of England -18 45 £475 -13.64% 27
Scotland -28 39 £500 -2.44% 6
East Midlands -16 17 £313 -28.33% 5
Wales -12 7 £340 +22.52% 3
North East -20 6 £440 +125.64% 7
Northern Ireland - 4 - - 2
Service Management
UK

Service Management
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (4.25%) Microsoft Exchange
2 26 (3.95%) Confluence
2 26 (3.95%) SharePoint
3 11 (1.67%) Skype for Business
4 6 (0.91%) Mattermost
5 2 (0.30%) IIS
6 1 (0.15%) Apache
6 1 (0.15%) CMS
6 1 (0.15%) JBoss
6 1 (0.15%) LiveCycle
6 1 (0.15%) OpenStack
Applications
1 56 (8.50%) Microsoft Office
2 16 (2.43%) Microsoft Excel
3 8 (1.21%) Microsoft PowerPoint
4 6 (0.91%) Microsoft Project
5 4 (0.61%) Chatbot
5 4 (0.61%) PTC Creo
6 2 (0.30%) MS Visio
7 1 (0.15%) Camtasia
Business Applications
1 43 (6.53%) Remedy ITSM
2 10 (1.52%) SAP S/4HANA
3 8 (1.21%) Teamcenter
4 2 (0.30%) Oracle Applications
4 2 (0.30%) Oracle EBS
4 2 (0.30%) Primavera
5 1 (0.15%) NetSuite
5 1 (0.15%) SAP HR
5 1 (0.15%) SAP Payroll
Cloud Services
1 89 (13.51%) Azure
2 56 (8.50%) Microsoft 365
3 40 (6.07%) Power Platform
4 27 (4.10%) AWS
5 25 (3.79%) Entra ID
6 18 (2.73%) SaaS
7 15 (2.28%) Azure DevOps
7 15 (2.28%) GCP
7 15 (2.28%) OneDrive
8 9 (1.37%) PaaS
9 8 (1.21%) GitHub
10 7 (1.06%) OCI
11 6 (0.91%) Microsoft Copilot
12 5 (0.76%) Azure Machine Learning
12 5 (0.76%) Azure Synapse Analytics
12 5 (0.76%) Google App Engine
12 5 (0.76%) IaaS
13 4 (0.61%) Azure AKS
13 4 (0.61%) OpenShift
13 4 (0.61%) PowerApps
Communications & Networking
1 34 (5.16%) Firewall
2 30 (4.55%) DNS
3 25 (3.79%) LAN
4 21 (3.19%) WAN
5 19 (2.88%) DHCP
5 19 (2.88%) Network Security
6 16 (2.43%) VPN
7 14 (2.12%) BGP
8 13 (1.97%) OSPF
9 12 (1.82%) BIG-IP
10 11 (1.67%) Cisco ISE
10 11 (1.67%) Skype
10 11 (1.67%) VLAN
10 11 (1.67%) Wi-Fi
11 9 (1.37%) Wireless
12 8 (1.21%) Ethernet VPN
12 8 (1.21%) Junos
12 8 (1.21%) TCP/IP
12 8 (1.21%) VXLAN
13 4 (0.61%) ATM
Database & Business Intelligence
1 33 (5.01%) Power BI
2 13 (1.97%) SQL Server
3 6 (0.91%) PostgreSQL
3 6 (0.91%) Relational Database
4 5 (0.76%) Oracle Reports
5 3 (0.46%) Azure SQL Database
5 3 (0.46%) SQL Server Analysis Services
5 3 (0.46%) SQL Server Integration Services
5 3 (0.46%) SQL Server Reporting Services
6 2 (0.30%) Amazon RDS
6 2 (0.30%) InfluxDB
6 2 (0.30%) MariaDB
6 2 (0.30%) Microsoft Analysis Services
6 2 (0.30%) MySQL
6 2 (0.30%) Oracle Database
7 1 (0.15%) DTS
7 1 (0.15%) GIS
7 1 (0.15%) MongoDB
7 1 (0.15%) OpenStack Swift
7 1 (0.15%) Oracle Database 11g
Development Applications
1 69 (10.47%) JIRA
2 14 (2.12%) Git
3 9 (1.37%) Bitbucket
3 9 (1.37%) GitLab
3 9 (1.37%) Jenkins
4 6 (0.91%) Atlassian Bamboo
5 5 (0.76%) Browser DevTools
6 4 (0.61%) MLflow
7 3 (0.46%) Fiddler
8 2 (0.30%) Firebug
8 2 (0.30%) IntelliJ
8 2 (0.30%) ScriptRunner
8 2 (0.30%) Visual Studio Code
9 1 (0.15%) Claude Code
9 1 (0.15%) Gemini Tracker
9 1 (0.15%) Hudson
9 1 (0.15%) IBM UrbanCode
9 1 (0.15%) MSI
9 1 (0.15%) Rational DOORS
9 1 (0.15%) webpack
General
1 232 (35.20%) Social Skills
2 89 (13.51%) Finance
3 83 (12.59%) Analytical Skills
4 60 (9.10%) Public Sector
5 43 (6.53%) Legal
6 20 (3.03%) Military
6 20 (3.03%) Organisational Skills
7 18 (2.73%) Documentation Skills
8 16 (2.43%) Influencing Skills
8 16 (2.43%) Telecoms
9 11 (1.67%) Aerospace
9 11 (1.67%) Banking
9 11 (1.67%) Inclusion and Diversity
9 11 (1.67%) Retail
10 8 (1.21%) Presentation Skills
11 4 (0.61%) Financial Institution
12 3 (0.46%) Local Government
13 2 (0.30%) Law
13 2 (0.30%) Pharmaceutical
13 2 (0.30%) Publishing
Job Titles
1 86 (13.05%) Service Manager
2 75 (11.38%) Analyst
3 58 (8.80%) Lead
4 50 (7.59%) Architect
4 50 (7.59%) Senior
5 43 (6.53%) IT Manager
6 30 (4.55%) Service Analyst
7 29 (4.40%) Hardware Engineer
8 24 (3.64%) Delivery Manager
8 24 (3.64%) Network Engineer
9 23 (3.49%) Consultant
9 23 (3.49%) Project Manager
10 21 (3.19%) IT Services Manager
10 21 (3.19%) Support Engineer
11 19 (2.88%) IT Analyst
11 19 (2.88%) Service Architect
12 17 (2.58%) Infrastructure Engineer
12 17 (2.58%) Service Delivery Manager
13 16 (2.43%) Field Engineer
13 16 (2.43%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 24 (3.64%) REST
2 12 (1.82%) SOAP
3 9 (1.37%) OAuth
4 8 (1.21%) 802.1X
5 5 (0.76%) OpenID
5 5 (0.76%) Oracle Fusion
5 5 (0.76%) SAML
6 4 (0.61%) OAuth2
6 4 (0.61%) Web Services
6 4 (0.61%) XML
6 4 (0.61%) XMPP
7 3 (0.46%) .NET
7 3 (0.46%) CSS
7 3 (0.46%) FIDO
7 3 (0.46%) Flash
7 3 (0.46%) HTML
7 3 (0.46%) Microsoft Graph
7 3 (0.46%) Middleware
8 2 (0.30%) ADO
8 2 (0.30%) JSON
Miscellaneous
1 39 (5.92%) Onboarding
2 37 (5.61%) Product Ownership
3 34 (5.16%) CMDB
4 28 (4.25%) Data Centre
5 23 (3.49%) PKI
6 21 (3.19%) Clustering
6 21 (3.19%) Virtual Team
7 19 (2.88%) Enterprise Software
7 19 (2.88%) Management Information System
8 16 (2.43%) Driving Licence
9 11 (1.67%) Data Protection Act
9 11 (1.67%) Operational Technology
10 9 (1.37%) PMI
11 7 (1.06%) Replication
12 6 (0.91%) Analytical Mindset
12 6 (0.91%) Cloud Native
12 6 (0.91%) Self-Motivation
13 5 (0.76%) Distributed Systems
13 5 (0.76%) Legacy Systems
13 5 (0.76%) Security Posture
Operating Systems
1 148 (22.46%) Windows
2 37 (5.61%) Linux
3 36 (5.46%) Windows 10
4 34 (5.16%) Windows Server
5 13 (1.97%) Windows 7
6 11 (1.67%) Unix
7 5 (0.76%) Mac OS
7 5 (0.76%) Red Hat Enterprise Linux
8 3 (0.46%) Ubuntu
9 2 (0.30%) Solaris
10 1 (0.15%) Android
10 1 (0.15%) Apple iOS
10 1 (0.15%) Rocky
10 1 (0.15%) Windows Server 2008
10 1 (0.15%) Windows Server 2012
10 1 (0.15%) Windows Server 2016
10 1 (0.15%) Windows Server 2019
10 1 (0.15%) Windows XP
10 1 (0.15%) zOS
Processes & Methodologies
1 360 (54.63%) ITIL
2 285 (43.25%) ITSM
3 158 (23.98%) Continuous Improvement
4 135 (20.49%) Stakeholder Management
5 127 (19.27%) Agile
6 123 (18.66%) Problem-Solving
7 111 (16.84%) Service Delivery
8 90 (13.66%) Stakeholder Engagement
9 86 (13.05%) Change Management
10 74 (11.23%) Customer Service
11 71 (10.77%) DevOps
12 58 (8.80%) Configuration Management
13 55 (8.35%) Problem Management
14 50 (7.59%) Service Design
15 47 (7.13%) Incident Management
15 47 (7.13%) Project Delivery
16 43 (6.53%) Roadmaps
17 38 (5.77%) CI/CD
17 38 (5.77%) Cybersecurity
18 36 (5.46%) Computer Science
Programming Languages
1 51 (7.74%) PowerShell
2 38 (5.77%) SQL
3 28 (4.25%) Python
4 22 (3.34%) JavaScript
5 11 (1.67%) VB
5 11 (1.67%) VBScript
6 9 (1.37%) Bash
7 5 (0.76%) C#
8 4 (0.61%) Java
8 4 (0.61%) PL/SQL
9 3 (0.46%) Apex Code
9 3 (0.46%) Shell Script
9 3 (0.46%) T-SQL
10 2 (0.30%) Go
10 2 (0.30%) PHP
10 2 (0.30%) Search Processing Language
11 1 (0.15%) Bicep
11 1 (0.15%) C
11 1 (0.15%) Perl
11 1 (0.15%) TypeScript
Qualifications
1 320 (48.56%) Security Cleared
2 215 (32.63%) SC Cleared
3 107 (16.24%) DV Cleared
4 66 (10.02%) Degree
5 33 (5.01%) ITIL Certification
6 25 (3.79%) Cisco Certification
7 18 (2.73%) Computer Science Degree
7 18 (2.73%) PMI Certification
8 15 (2.28%) PMP
9 14 (2.12%) CCNA
10 13 (1.97%) BPSS Clearance
11 12 (1.82%) Microsoft Certification
12 10 (1.52%) A+ Certification
12 10 (1.52%) CCNP
13 9 (1.37%) JNCIA
13 9 (1.37%) JNCIP
13 9 (1.37%) JNCIS
13 9 (1.37%) Network+ Certification
14 8 (1.21%) DBS Check
15 7 (1.06%) Master's Degree
Quality Assurance & Compliance
1 37 (5.61%) SLA
2 24 (3.64%) Data Quality
3 17 (2.58%) PMO
4 15 (2.28%) ISO/IEC 27001
5 13 (1.97%) ISO/IEC 20000
6 12 (1.82%) GDPR
6 12 (1.82%) QA
7 10 (1.52%) Cyber Essentials
7 10 (1.52%) NCSC
8 9 (1.37%) GRC
9 7 (1.06%) COBIT
9 7 (1.06%) Government Security Classifications
10 6 (0.91%) Accessibility
10 6 (0.91%) ISO 31000
10 6 (0.91%) ISO/IEC 27005
11 4 (0.61%) Cyber Essentials PLUS
11 4 (0.61%) Disclosure Scotland
11 4 (0.61%) GMP
11 4 (0.61%) ISO 9001
12 3 (0.46%) JSP 440
System Software
1 73 (11.08%) Active Directory
2 34 (5.16%) VMware Infrastructure
3 15 (2.28%) VMware ESXi
4 12 (1.82%) BitLocker
5 10 (1.52%) Docker
6 7 (1.06%) VMware NSX
7 6 (0.91%) vCloud
7 6 (0.91%) vSphere
8 4 (0.61%) NFS
8 4 (0.61%) Virtual Machines
9 3 (0.46%) Firmware
10 2 (0.30%) GPFS
10 2 (0.30%) Hyper-V
10 2 (0.30%) KVM
11 1 (0.15%) iptables
11 1 (0.15%) Oracle RAC
11 1 (0.15%) Samba
11 1 (0.15%) Slurm Workload Manager
11 1 (0.15%) Virtual Desktop
Systems Management
1 24 (3.64%) SCCM
2 22 (3.34%) Ansible
3 18 (2.73%) Microsoft Intune
4 13 (1.97%) Kubernetes
4 13 (1.97%) Terraform
5 8 (1.21%) FortiGate
5 8 (1.21%) Single Sign-On
5 8 (1.21%) vCenter Server
6 6 (0.91%) SCOM
7 5 (0.76%) Grafana
7 5 (0.76%) Progress Chef
8 4 (0.61%) Jamf Pro
8 4 (0.61%) OPNET
8 4 (0.61%) PowerCLI
8 4 (0.61%) Puppet
8 4 (0.61%) vMotion
9 3 (0.46%) Cisco Prime
9 3 (0.46%) Dell DRAC
9 3 (0.46%) Systems Management Server (SMS)
9 3 (0.46%) vRealize
Vendors
1 138 (20.94%) ServiceNow
2 115 (17.45%) Microsoft
3 51 (7.74%) Remedy
4 48 (7.28%) VMware
5 38 (5.77%) Cisco
6 29 (4.40%) HP
7 21 (3.19%) Oracle
8 19 (2.88%) BMC
9 18 (2.73%) Atlassian
9 18 (2.73%) Dell
10 17 (2.58%) Splunk
11 16 (2.43%) SAP
12 15 (2.28%) Canon
13 12 (1.82%) F5
13 12 (1.82%) SolarWinds
14 10 (1.52%) Juniper
15 9 (1.37%) IFS
15 9 (1.37%) Palo Alto
16 8 (1.21%) Dynatrace
16 8 (1.21%) Extreme Networks